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Viola Palace Hotel

Property class: 4

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Photo gallery for Viola Palace Hotel

Exterior - Viola Palace Hotel (Villafranca Tirrena)
Fitness facility - Viola Palace Hotel (Villafranca Tirrena)
Interior - Viola Palace Hotel (Villafranca Tirrena)
Room amenity - Viola Palace Hotel (Villafranca Tirrena)
Bar (on property) - Viola Palace Hotel (Villafranca Tirrena)
Take advantage of a free breakfast buffet, a terrace, and dry cleaning/laundry services at Viola Palace Hotel. For some rest and relaxation, visit the sauna. The on-site Mediterranean cuisine restaurant, Totò in Sicilia by Roger, offers breakfast, lunch, dinner, and al fresco dining. In addition to a bar and a gym, guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Triple Room

Room

Triple Room

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Quadruple Room

Room

Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Single Room

Room

Single Room

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Room

Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room Single Use

Room

Standard Double Room Single Use

  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

About the neighborhood

Located in Villafranca Tirrena, Viola Palace Hotel is near a train station and by the sea. Senatoria Fountain and Messina Bell Tower and Astronomical Clock are local landmarks, and some of the area's activities can be experienced at Messina Cruise Terminal and Caronte & Tourist. Looking to enjoy an event or a game while in town? See what's happening at Stadio San Filippo or Pala Nebiolo Baseball Stadium. Visit our Villafranca Tirrena travel guide
Map
Via Antonello da Messina, 90, Villafranca Tirrena, ME, 98049

What's nearby

  • beach near Contrada Marmora
    3 min drive - 1.7 miles
  • Messina Fountain of Neptune
    8 min drive - 10.2 miles
  • Messina Theatre
    9 min drive - 10.4 miles
  • Cathedral of Messina
    9 min drive - 10.6 miles
  • Piazza del Duomo
    9 min drive - 10.6 miles

Getting around

  • Villafranca Tirrena Station
    6 min drive
  • Fontanarossa Airport (CTA)
    86 min drive

Restaurants

  • Sicily
    2 min drive
  • Eni Café
    18 min drive
  • Blast
    14 min drive
  • Arte Cafè
    14 min drive
  • Sahara Beach
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Totò in Sicilia by Roger

Things to do

  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6,997 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • On the bay
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No elevator

More

  • 1 building
  • 5 floors
  • Built in 1970
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch TV with satellite premium channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Self parking fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property class

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Viola Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 15 per day.

What time is check-in at Viola Palace Hotel?

Check-in start time: 2:30 PM; Check-in end time: 3:00 PM.

What time is check-out at Viola Palace Hotel?

Check-out is at 11:00 AM.

Where is Viola Palace Hotel located?

Situated in Villafranca Tirrena, this beach hotel is within 9 mi (15 km) of Venetico Marina Beach, Shrine of Christ the King, and Department of Ancient and Modern Civilization. Galleria Vittorio Emanuele III and Senatoria Fountain are also within 9 mi (15 km). Villafranca Tirrena Station is 27 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Viola Palace Hotel Reviews

7.8

Good

8.6

Cleanliness

6.4

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 44 out of 112 reviews
Rating 8 - Good. 35 out of 112 reviews
Rating 6 - Okay. 14 out of 112 reviews
Rating 4 - Poor. 8 out of 112 reviews
Rating 2 - Terrible. 11 out of 112 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Unable to stay at this place. It did not like a hotel. It looked like a haunted house. Empty, dirty, and no staff. It is surprising that Expedia has this on the list of hotels to stay in. No air condition for the past 3 years and we found out about it when we got there. The whole building has no a.c.
Stayed 3 nights in Aug 2024
Verified review

2/10 Terrible

Disliked: Cleanliness
The bathroom was dirty, at the bottom of the shower door was very dirty, you could see that no one took the time to clean it. The people at the front desk, specially a young guy had no patience.
Stayed 2 nights in Sep 2022
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing

Checkin was great reception friendly and helpful Room seemed ok at first. Old fashioned but functional. However on going to bed putting the air conditioner on the noise was terrible. Could not get wifi to work tried to call reception the phone did not work. So no sleep no wifi and broken phone. The next morning on check out reported to reception response was why didn’t you check when you first went to the room if you had we would have offered another room. Told WiFi is only in common areas! I found the fact they expect the paying guest to check the room odd I have never gone into a hotel room with a check list before and never will these thing should be checked by housekeepers not the guest. Should we have gone to the night reception and complained yes but we were already changed when we discovered the problems. As for this being a four star hotel I hear stayed in better 2 or 3 stars this is no way a 4 star. This hotel should be removed from your site as I feel it is mis- represented Even the bed sheets had holes in it
Stayed 1 night in Jun 2023
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort
Hôtel a côté d'une rue très passante. Une seul personne a gérer l'accueil et l'hôtel, personnel débordé. La climatisation était en panne, 30 degré dans la chambre. Nous avons ouvert la fenêtre, malheureusement les bruits de la route était insupportable. De plus pas d'eau chaude dans la douche Le matin pour le petit déjeuner, celui ci n'était pas prêt ! Le monsieur de l'accueil nous a donné un ticket pour aller dans un bar a 100 mètres, prendre un café et une brioche...
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Room comfort

HOTEL A DUE PASSI DALL'AUTOSTRADA

Come da titolo, l'hotel si trova a pochi centinaia di metri dallo svincolo autostradale per cui comodo per raggiungere Messina e visitare la costa. Si presente in buone condizioni tutto sommato anche se l'aria condizionata purtroppo non funzionava. La camera è abbastanza ampia e soprattutto pulita, bagno compreso. Ottimo il parcheggio all'interno dell'hotel. Colazione a mio avviso da migliorare in generale. Da segnalare la cortesia e gentilezza del personale preposto al servizio.
Stayed 1 night in Jun 2024
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort

molto caldo

Abbiamo soggiornato il 28 giugno per una sola notte. Nella camera faceva molto caldo a causa di un problema tecnico all'aria condizionata che era assente. Questo ci ha causato forti disagi durante la notte. Da parte della direzione abbiamo ricevuto solo scuse e nient'altro
Stayed 1 night in Jun 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Mi dispiace dare giudizi negativi, ma spero siano motivo di miglioramento per chi si occupa della struttura.Camera molto molto sporca, nel bagno ho trovato peli e barba rasata degli ospiti precedenti! Vergognoso. Lenzuola non stirate. Moquette dei corridoi in condizioni pietose. Da un 4 stelle pagato quasi 80€ per una notte per una sola persona mi aspetto molto di piu.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel bien ubicado y excelente trato y amables
Stayed 1 night in Sep 2023
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
La disponibilità e la gentilezza del personale è uno dei pochi punti a favore. Per il resto, l’hotel non è all’altezza delle 4 stelle (quasi sufficiente per 3 stelle…). Purtroppo, nel sito e nei vari canali social di promozione dell’hotel è inclusa la descrizione del ristorante interno (inclusa la pubblicazione del menu), ma questo servizio è attualmente non attivo. Esperienza da non ripetere :(
Stayed 7 nights in Aug 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel molto carino, unica pecca che nella vasca da bagno non ci sia neanche un gancio x tenersi, si rischia di scivolare mentre si fa la doccia. X il resto tutto ok
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Per raggiungere l'hotel è molto semplice e ci sono diversi autobus per spostarsi nelle località limitrofi. Si trova a pochi metri dal mare e nelle vicinanze ci sono supermercati, caffetterie e ristoranti. Il personale è molto gentile e disponibile. Comodo il parcheggio . Bella la panoramica dalla camera da letto. Sono stata contenta. Grazie!
Stayed 5 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Bene ma non benissimo
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena opción. Volvería a utilizarlo.

Me sorprendió favorablemente el hotel ya que a pesar de que se nota su edad, en términos generales se encuentra bien mantenido. Las camas son cómodas y la habitación es de buen tamaño. Le vendría bien un cambio en los tendidos de cama por unos mas actualizados aunque los que tienen están en buen estado. Así mismo el TV es demasiado pequeño y se le notan los años. El desayuno me pareció muy variado y completo además de que el personal que atiende es muy amable y servicial. A pesar de estar al lado de una autopista, la insonorización es buena hasta el punto de que no es un factor que genere incomodidad por ruido externo.
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
il personale
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posto tranquillo, curato e molto accogliente. Personale gentilissimo. Colazione fantastica. Camere belle e pulite.
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint ställe att bo. Semesterboende för all inclusiv liksom. Incheckning/ utcheckning var inte smidigt tyvärr
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel sulla SS 113

Posizione strategica, la nostra camera con vista mare spaziosa e silenziosa. Purtroppo abbiamo dovuto pagare il parcheggio che non ci è stato detto che fosse a pagamento.
Stayed 1 night in Aug 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo servizio
Stayed 1 night in Jun 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

tutto perfetto

tutto perfetto
Stayed 1 night in Nov 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sono le piccole cose quelle più importanti

Ottima struttura, peccato per la colazione non inclusa nel prezzo
Stayed 1 night in Oct 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale disponibilissimo, struttura buona, stanza gradevole, parcheggio ottimo. Ristorante troppo caro
Stayed 3 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel fine con degli addetti al ricevimento cordiali verament
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Tutti molto gentili, camera molto pulita e spaziosa
Stayed 3 nights in Aug 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
Personale molto cortese e disponibile, camera molto piccola con impianto di climatizzazione più che obsoleto.
Stayed 4 nights in Aug 2019
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The beds were ancient. Pillows were 100 years old. Not hotel quality at all. Air conditioning was terrible. We were very uncomfortable there. Could not sleep. Could not wait to leave. I would not go back there. Parking was not great as advertised either.
Stayed 2 nights in Jul 2019