Our stay was very disappointing, especially considering the price. Overall, this hotel offers very poor value for money.
The restaurant is extremely expensive, with prices comparable to those in Europe, but unfortunately the food was disappointing. We ordered both fish and meat dishes. The fish was dry with a very tough texture, and the medium-rare meat was also overcooked and dry.
While the staff are friendly and clearly try their best, many appear to lack proper training. The service is very slow. For example, some did not know how to open a bottle of wine, and a few waiters had a noticeable body odour, which is unacceptable in a restaurant setting. We also found the staff unhelpful when asking about local excursions and activities.
Another major issue was the Wi-Fi. Although internet access is advertised, it barely worked throughout our stay.
Looking back, we regret not spending more time in the Barra/Tofo region instead of staying here. Unfortunately, we cannot recommend this hotel, as we felt it offered very poor value for the price.