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AC Hotel Palacio Universal by Marriott

4.0 star property
Boardwalk/promenade hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for AC Hotel Palacio Universal by Marriott

Exterior
Meeting facility
Room, 1 Queen Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace
Reception
Flat-screen TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • Air conditioning
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Bidet
Designer toiletries
Shower/tub combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Bidet
Designer toiletries
Shower/tub combination
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Bathrobes
Designer toiletries
Private bathroom
Shower/tub combination
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking, Ocean View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking, Ocean View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Bathrobes
Designer toiletries
Private bathroom
Shower/tub combination
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Bidet
Designer toiletries
Shower/tub combination
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Ocean View

Standard Room, 1 King Bed, Non Smoking, Ocean View | Beach/ocean view

Standard Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Bathrobes
Designer toiletries
Private bathroom
Shower/tub combination
  • 28 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Bidet
Designer toiletries
Shower/tub combination
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Rua Canovas del Castillo, 28, Vigo, Pontevedra, 36202

What's nearby

  • Centro Comercial A Laxe - 3 min walk - 0.2 miles
  • Centro Cultural Caixanova - 3 min walk - 0.2 miles
  • A Pedra Market - 5 min walk - 0.3 miles
  • Castro Fortress - 11 min walk - 0.6 miles
  • Plaza America - 5 min drive - 2.1 miles

Getting around

  • Vigo Guixar Station - 15 min walk
  • Vigo (VGO-Peinador) - 18 min drive

Restaurants

  • ‪Estación Marítima Vigo - ‬3 min walk
  • ‪Na Beira - ‬2 min walk
  • ‪Jamaica Coffee Shop - ‬2 min walk
  • ‪Cocedero BAR la Piedra - ‬2 min walk
  • ‪El Mosquito - ‬3 min walk

About this property

AC Hotel Palacio Universal by Marriott

Upscale historic hotel by the ocean
Consider a stay at AC Hotel Palacio Universal by Marriott and take advantage of a library, dry cleaning/laundry services, and car rentals on site. Free in-room WiFi is available to all guests, along with a bar and a gym.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), laundry services, and a front-desk safe
  • Luggage storage, concierge services, and multilingual staff
  • Free newspapers, an elevator, and a banquet hall
Room features
All 69 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and bidets
  • Flat-screen TVs with premium channels
  • Free infant beds, daily housekeeping, and desks

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 17.60 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AC Lounge

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • On the boardwalk/promenade
  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 17.60 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

AC Hotel Palacio Universal Marriott Vigo
AC Palacio Universal
AC Palacio Universal Marriott Vigo
Ac Palacio Universal Vigo
AC Hotel Palacio Universal by Marriott Vigo
AC Hotel Palacio Universal by Marriott Hotel
AC Hotel Palacio Universal by Marriott Hotel Vigo

Frequently asked questions

Is AC Hotel Palacio Universal by Marriott pet-friendly?

No, only service animals are welcome at the property.

How much is parking at AC Hotel Palacio Universal by Marriott?

This property doesn't offer parking.

What time is check-in at AC Hotel Palacio Universal by Marriott?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at AC Hotel Palacio Universal by Marriott?

Check-out is at noon.

Where is AC Hotel Palacio Universal by Marriott located?

Located in the heart of Vigo, this historic hotel is steps from Estuary Marine Station, Alameda da Praza de Compostela, and Centro Comercial A Laxe. Santa Maria Church and A Pedra Market are just steps away. Vigo Guixar Station is 15 minutes by foot and Vigo (YJR-Vigo-Guixar Train Station) is 15 minutes.

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AC Hotel Palacio Universal by Marriott Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 139 out of 297 reviews
Rating 8 - Good. 118 out of 297 reviews
Rating 6 - Okay. 24 out of 297 reviews
Rating 4 - Poor. 13 out of 297 reviews
Rating 2 - Terrible. 3 out of 297 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alfredo

Liked: Cleanliness, property conditions & facilities
Just in front of pier to Cangas and Islas Cies
Stayed 2 nights in Jun 2025

10/10 Excellent

MAXIMO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Great staff can call a Cab at any hour. Good breakfast option on site.
Stayed 3 nights in Nov 2024

10/10 Excellent

Aylin

Liked: Cleanliness, staff & service, property conditions & facilities
Location was perfect
Stayed 1 night in May 2024

10/10 Excellent

OSCAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and staff. Great location.
Stayed 1 night in Jul 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Waterfront Gem in Vigo

Front desk staff, specifically Isabel, was out of this world friendly and helpful. Beautiful design. Loved the room layout and bathroom.
Stayed 1 night in Sep 2024

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly & helpful staff, lovely room with a great view of the water, close to tons of restaurants and shops
Stayed 2 nights in Oct 2022

8/10 Good

gail

Liked: Cleanliness, staff & service, property conditions & facilities
Good location great view of water from room nice breakfast staff friendly and helpful only problem not enough outlets in the room
Stayed 2 nights in Sep 2024

8/10 Good

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, friendly staff. Right in front of the port. No cafeteria or restaurant service weekends, only breakfast and room minibar. Hart to find a nice restaurant close to Hotel, something rare in Galicia
Stayed 1 night in Jun 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here while traveling on business from the US. They were very friendly and accommodating to me.
Stayed 7 nights in Feb 2024

10/10 Excellent

R

Nice place and good location. Parking is extra and several blocks away. No issues, would stay here again.
Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Marriott in Vigo

Excellent hotel, especially for the price. The hotel does not have a parking however there was one just across the street, very convenient, but very expensive. 30 euros overnight (!!)
Stayed 1 night in Nov 2023

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Feb 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2023

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and great price/quality ratio. The only problem we had was parking. The hotel does not offer parking or a valet to attend to the car. The hotel recommended a parking lot but it was too far walking for us (seniors) and we had to park across the street where the price was high (30 euros just overnight). Other than that, everything was very nice. Room, staff, food, drinks, etc
Stayed 1 night in Nov 2023

6/10 Okay

John

Liked: Cleanliness
Disliked: Room comfort

Not the best experience

Got a room with the word shower experience I ever had, even comparing with stays in multiple locations in Africa etc. telling staff about it, message was just - “nothing we can do, water pressure is as it is” without them actually knowing anything. After taking a shower you did not feel like you had a shower, you struggled to have water all over you! Took 2 days for them to acknowledge it and moved me to different room. Not even a small compensation or anything. This is not at all what you would expect from a hotel of this standard, or expected standard! Very disappointing.
Stayed 1 night in May 2024

10/10 Excellent

Ranil

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Leandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Irem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Abderrafie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos hemos quedado varias veces y nos gusta mucho la atención del personal y el hotel en general. Recomendaríamos un poco de más limpieza, ya que esta vez hubo una gotera y el techo, junto con el tapiz se veían muy descuidados; al igual que el mobiliario con mucho polvo la mayoría de los días (estuvimos 10).
Stayed 10 nights in Dec 2024

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos hemos quedado varias veces y nos gusta mucho la atención y el hotel en sí.
Stayed 10 nights in Dec 2024

6/10 Okay

Amir

Stayed 2 nights in Dec 2024

10/10 Excellent

MARIA JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Lovely hotel in the centre of Vigo. Unfortunately the door to the balcony leaked due to the torrential rain we experienced one night. The bar was not open during our 3 night stay. Vigo is very, very hilly.
Stayed 3 nights in Nov 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Nov 2024