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AC Hotel Palacio Universal by Marriott

4.0 star property
Boardwalk/promenade hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for AC Hotel Palacio Universal by Marriott

Exterior
Reception
Lobby
Meeting facility
Standard Room, 1 King Bed, Non Smoking, Ocean View | Beach/ocean view
Located in a historic building by the ocean, AC Hotel Palacio Universal by Marriott offers an upscale retreat with beautiful gardens and a library to unwind. Take advantage of free in-room WiFi, car rentals on site, laundry services and dry cleaning/laundry services while enjoying multilingual staff assistance.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Room service
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Bathrobes
Designer toiletries
Shower/tub combination
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking, Ocean View

Standard Room, 2 Twin Beds, Non Smoking, Ocean View | 1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Twin Beds, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Bathrobes
Designer toiletries
Shower/tub combination
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Ocean View

Standard Room, 1 King Bed, Non Smoking, Ocean View | Beach/ocean view

Standard Room, 1 King Bed, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Bathrobes
Designer toiletries
Shower/tub combination
  • 28 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Map
Rua Canovas del Castillo, 28, Vigo, Pontevedra, 36202

What's nearby

  • Alameda da Praza de Compostela - 1 min walk - 0.0 miles
  • Centro Comercial A Laxe - 3 min walk - 0.2 miles
  • A Pedra Market - 5 min walk - 0.3 miles
  • Plaza America - 5 min drive - 2.1 miles
  • Balaidos Stadium - 5 min drive - 2.3 miles

Getting around

  • Vigo Guixar Station - 15 min walk
  • Vigo (VGO-Peinador) - 27 min drive

Restaurants

  • ‪Mercado da Pedra - ‬2 min walk
  • ‪Na Beira - ‬2 min walk
  • ‪Malauva - ‬1 min walk
  • ‪Palacio De La Oliva - ‬2 min walk
  • ‪Rosalía Castro - ‬2 min walk

About this property

AC Hotel Palacio Universal by Marriott

Upscale historic hotel by the ocean
Consider a stay at AC Hotel Palacio Universal by Marriott and take advantage of a library, dry cleaning/laundry services, and car rentals on site. Free in-room WiFi is available to all guests, along with a bar and a gym.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), laundry services, and concierge services
  • Free newspapers, a front-desk safe, and tour/ticket assistance
  • Luggage storage, a TV in the lobby, and a 24-hour front desk
Room features
All 69 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and bidets
  • Flat-screen TVs with premium channels
  • Free infant beds, daily housekeeping, and desks

Similar properties

Lobby

NH Collection Vigo

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 640 reviews
NH Collection Vigo

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 17.60 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AC Lounge

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,012 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • On the boardwalk/promenade
  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 17.60 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

AC Hotel Palacio Universal Marriott Vigo
AC Palacio Universal
AC Palacio Universal Marriott Vigo
Ac Palacio Universal Vigo
AC Hotel Palacio Universal by Marriott Vigo
AC Hotel Palacio Universal by Marriott Hotel
AC Hotel Palacio Universal by Marriott Hotel Vigo

Frequently asked questions

Is AC Hotel Palacio Universal by Marriott pet-friendly?

No, only service animals are welcome at the property.

How much is parking at AC Hotel Palacio Universal by Marriott?

This property doesn't offer parking.

What time is check-in at AC Hotel Palacio Universal by Marriott?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at AC Hotel Palacio Universal by Marriott?

Check-out is at noon.

Where is AC Hotel Palacio Universal by Marriott located?

Located in the heart of Vigo, this historic hotel is steps from Estuary Marine Station, Alameda da Praza de Compostela, and Centro Comercial A Laxe. A Pedra Market and Príncipe Street are also within 5 minutes. Vigo Guixar Station is 15 minutes by foot and Vigo (YJR-Vigo-Guixar Train Station) is 15 minutes.

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AC Hotel Palacio Universal by Marriott Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 153 out of 321 reviews
Rating 8 - Good. 123 out of 321 reviews
Rating 6 - Okay. 27 out of 321 reviews
Rating 4 - Poor. 14 out of 321 reviews
Rating 2 - Terrible. 4 out of 321 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with beautiful views of the bay and many restaurants nearby. Great staff and overall service. Spacious rooms and bathrooms.
Stayed 6 nights in Sep 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heavenly AC! Clean, quiet & comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

MAXIMO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Great staff can call a Cab at any hour. Good breakfast option on site.
Stayed 3 nights in Nov 2024

6/10 Okay

Sandra

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is set in a beautiful building and enjoys a fantastic location — just a short walk to the city centre and the boats, which was especially convenient for our island-hopping plans. That said, I would strongly recommend requesting an exterior room. Ours was an interior room, and it felt very dark and confined, with a tiny window facing a shadowy inner courtyard. The room itself was also quite small, which added to the feeling of claustrophobia.
Stayed 2 nights in Jul 2025

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place! 5 stars customer service, very clean.
Stayed 2 nights in Oct 2025

2/10 Terrible

Nicolas

En raison des incendies en Espagne, je n'ai pas pu voyager jusqu'à Vigo. Impossible davoir qq un d'Expedia au telephone pour annuler le voyage. Attentes interminables, y compris proposition de me rappeler lorsque les opérateurs seraient dispo, mais niuvelle attente après le rappel. Je sougaite au minimum que les oetits déjeuners soient remboursés. Merci
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo

ottima esperienza, hotel perfetto, posizione ideale per visitare la citta' e le isole perche' il traghetto parte proprio di fronte,
Stayed 2 nights in Jul 2025

10/10 Excellent

Flavia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otima localização

Hotel naravilhoso. Quarto amplo, cama confortavel, tv grande. Otima casa de banho. O cafe da manha tb é bom.
Stayed 1 night in Jul 2025

10/10 Excellent

Naoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent except there was no complimentary coffee/tea in the room
Stayed 3 nights in Jul 2025

10/10 Excellent

Lori

Liked: Cleanliness, amenities, property conditions & facilities
The location was excellent! The staff was so helpful and the room was lovely!
Stayed 1 night in Jun 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice staff. Hotel in fab location. Issue with noisy room was resolved quickly with no fuss. Well done reception and housekeeping team at AC Vigo
Stayed 2 nights in Jun 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, property conditions & facilities
Just in front of pier to Cangas and Islas Cies
Stayed 2 nights in Jun 2025

10/10 Excellent

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AC hotel in Vigo is in its usual standard. Spacious rooms, extremely well equipped, excellent service
Stayed 1 night in Apr 2025

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos hemos quedado varias veces y nos gusta mucho la atención del personal y el hotel en general. Recomendaríamos un poco de más limpieza, ya que esta vez hubo una gotera y el techo, junto con el tapiz se veían muy descuidados; al igual que el mobiliario con mucho polvo la mayoría de los días (estuvimos 10).
Stayed 10 nights in Dec 2024

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos hemos quedado varias veces y nos gusta mucho la atención y el hotel en sí.
Stayed 10 nights in Dec 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Lovely hotel in the centre of Vigo. Unfortunately the door to the balcony leaked due to the torrential rain we experienced one night. The bar was not open during our 3 night stay. Vigo is very, very hilly.
Stayed 3 nights in Nov 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Nov 2024

8/10 Good

MARIA DOLORES

Liked: Cleanliness, staff & service, property conditions & facilities
La estancia estuvo muy bien
Stayed 3 nights in Nov 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio del personal.
Stayed 1 night in Nov 2024

8/10 Good

gail

Liked: Cleanliness, staff & service, property conditions & facilities
Good location great view of water from room nice breakfast staff friendly and helpful only problem not enough outlets in the room
Stayed 2 nights in Sep 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Waterfront Gem in Vigo

Front desk staff, specifically Isabel, was out of this world friendly and helpful. Beautiful design. Loved the room layout and bathroom.
Stayed 1 night in Sep 2024

10/10 Excellent

PEDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy buena situación entre el Puerto y la ciudad de VIGO
Stayed 7 nights in Aug 2024

10/10 Excellent

OSCAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and staff. Great location.
Stayed 1 night in Jul 2024

8/10 Good

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, friendly staff. Right in front of the port. No cafeteria or restaurant service weekends, only breakfast and room minibar. Hart to find a nice restaurant close to Hotel, something rare in Galicia
Stayed 1 night in Jun 2024

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