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Crowne Plaza Vientiane by IHG

5.0 star property
Spanish cuisine meets poolside relaxation with cabanas and sun loungers at this central Vientiane hotel where international flavors await

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Photo gallery for Crowne Plaza Vientiane by IHG

Serves lunch, dinner, and happy hour - Crowne Plaza Vientiane by IHG (Vientiane)
2 restaurants, breakfast, lunch, dinner served; Spanish cuisine - Crowne Plaza Vientiane by IHG (Vientiane)
Garden - Crowne Plaza Vientiane by IHG (Vientiane)
Lobby - Crowne Plaza Vientiane by IHG (Vientiane)
Serves lunch, dinner, and happy hour - Crowne Plaza Vientiane by IHG (Vientiane)
Crowne Plaza Vientiane, an IHG Hotel, is a luxurious city retreat. Enjoy Spanish specialties and international dishes at two restaurants, then relax at the poolside bar. The Senses spa offers rejuvenating reflexology treatments for deeper relaxation.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Business Room

Premium bedding, minibar, in-room safe, desk

Business Room

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Standard King High Floor

Combined shower/tub, free toiletries, hair dryer, bathrobes

Standard King High Floor

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard King

Combined shower/tub, free toiletries, hair dryer, bathrobes

Standard King

9.4 out of 10
Exceptional
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
  • 36 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Standard King Pool View

Combined shower/tub, free toiletries, hair dryer, bathrobes

Standard King Pool View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard King Accessible

Premium bedding, minibar, in-room safe, desk

Standard King Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Standard Twin

Premium bedding, minibar, in-room safe, desk

Standard Twin

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds
  • City view

View all photos for Standard Twin Pool View

Premium bedding, minibar, in-room safe, desk

Standard Twin Pool View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, desk

Executive Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
  • 70 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Presidential Suite

Presidential Suite | Premium bedding, minibar, in-room safe, desk

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Refrigerator
Dining table
  • 140 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Deluxe Suite

Premium bedding, minibar, in-room safe, desk

Deluxe Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Refrigerator
Dining table
  • 105 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Twin High Floor

Premium bedding, minibar, in-room safe, desk

Standard Twin High Floor

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds
  • City view

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About the neighborhood

Located in Vientiane, Crowne Plaza Vientiane by IHG is in the city center and near the airport. The area's natural beauty can be seen at Mekong Riverside Park and Lao National Ethnic Culture Park, while Lao National History Museum and Xieng Khuan are cultural highlights. Visit our Vientiane travel guide
Map
Samsenthai Road Chanthabouly District, Vientiane, 01000

What's nearby

  • Mekong Riverside Park
    Mekong Riverside Park
    15 min walk - 0.8 miles
  • Chao Fa Ngum Statue
    3 min walk - 0.2 miles
  • Ban Anou Night Market
    12 min walk - 0.7 miles
  • Lao National Museum
    15 min walk - 0.8 miles
  • Laos National Stadium
    17 min walk - 0.9 miles

Getting around

  • Nong Khai Na Tha Station
    32 min drive
  • Wattay Intl. Airport (VTE)
    9 min drive

Restaurants

  • Roungnapha NaemNeuang
    9 min walk
  • Pizza Da Roby
    5 min walk
  • Munchies Burger
    5 min walk
  • Rosella
    3 min walk
  • Starbucks
    1 min walk

About this property

Crowne Plaza Vientiane by IHG

Luxury hotel in the city center
A poolside bar, a terrace, and a garden are just a few of the amenities provided at Crowne Plaza Vientiane by IHG. Indulge in a detox wrap, a facial, and a manicure/pedicure at Senses, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Spanish cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with free cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, an elevator, and 11 meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 198 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 23 for adults and USD 23 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • 3 Merchants
  • Elephant Lounge
  • Garden
  • Mosaic
  • The Link

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business center
  • Conference center (8,439 square feet of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 23 for adults and USD 23 for children
  • Airport shuttle fee: USD 20 per room (one-way)
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Vientiane Hotel
Crowne Plaza Vientiane
Crowne Plaza Vientiane by IHG Hotel
Crowne Plaza Vientiane an IHG Hotel
Crowne Plaza Vientiane by IHG Vientiane
Crowne Plaza Vientiane by IHG Hotel Vientiane

Frequently asked questions

Does Crowne Plaza Vientiane by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–9:00 PM.

Is Crowne Plaza Vientiane by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Crowne Plaza Vientiane by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Crowne Plaza Vientiane by IHG?

Check-out is at noon.

Does Crowne Plaza Vientiane by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20 per room applies.

Where is Crowne Plaza Vientiane by IHG located?

Located in the heart of Vientiane, this luxury hotel is within a 10-minute walk of Chao Fa Ngum Statue and Lao National History Museum. Wat Ong Teu and Ban Anou Night Market are also within 15 minutes.

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Reviews

Crowne Plaza Vientiane by IHG Reviews

9.4

Exceptional

9.6

Cleanliness

8.2

Location

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 387 out of 511 reviews
Rating 8 - Good. 94 out of 511 reviews
Rating 6 - Okay. 20 out of 511 reviews
Rating 4 - Poor. 5 out of 511 reviews
Rating 2 - Terrible. 5 out of 511 reviews

Reviews

10/10 Excellent

Dorte

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with outstanding service!
Stayed 2 nights in Jan 2026

6/10 Okay

Sarah

Room was quite comfortable, however housekeeping service was quite sloppy. Bath soap was not refilled and room was not vacuumed. Water leaked profusely from the shower room to the outside despite efforts to rectify that. We requested a change of room but the same issue persisted in the new room.
Stayed 6 nights in Dec 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The female staff at the front desk and the female staff at breakfast were very helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Natthavanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have an amazing experience here the staff are very nice and friendly This hotel is very clean 💗
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, fabulous breakfast and delightful staff
Stayed 1 night in Jan 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very helpful and nice.
Stayed 1 night in Apr 2025

8/10 Good

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great hotel. Food was really good. Staff were pleasant. Only complaint is the room smelled a little mildewed.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tak Fai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel Excellent Staff and Services
Stayed 3 nights in Dec 2024

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel comfortable stay

Very comfortable hotel very good restaurants
Stayed 1 night in Jan 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful appointed property and staff very helpful and obliging! Would definitely recommend the Crown Plaza Vientiane!
Stayed 2 nights in Jan 2025

10/10 Excellent

Noelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with very good facilities and service.
Stayed 1 night in Oct 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was lovely and took great care!
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Friendly helpful staff
Stayed 2 nights in Dec 2024

10/10 Excellent

stephen

Modern well maintained property. Excellent breakfast. Kind staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

Trang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is super clean.
Stayed 3 nights in Oct 2023

10/10 Excellent

Arom

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved our stay here, staffs were very attentive and welcoming and the hotel and it’s facilities was amazing.
Stayed 1 night in Oct 2023

10/10 Excellent

La

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was super clean, staff was professional and friendly, dining options were great. Breakfast buffet was amazing! Dining service available 24 hours. Will come back and refer others!
Stayed 6 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel. I'd thoroughly recommend it.

Absolutely lovely hotel, modern hotel with beautiful decor in the room and public areas. Staff were beyond friendly. Excellent buffet breakfast and if you dine in the restaurants the food was beyond Excellent. 3 merchants restaurant served incredible food with Excellent service at extremely good value.
Stayed 4 nights in Nov 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay here when in Vientiane.

Fantastic new and modern hotel with all facilities in order. The gym was great. The restaurants have great food (except for the desserts, which were beautiful but tasteless). The pool area is nice - and the drinks are great. The staff all around the hotel are friendly and very serviceminded. Rooms are comfortable, large and clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good so far! Fantastic buffet breakfast. Friendly efficient staff Most welcoming with staff happy to show you around the spa suite - great hospitality Wonderful hotel
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent, standard business hotel

A nice but very standard business hotel with a nice pool. Rooms are big and comfortable.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, amenities
This place is a nice high end hotel. Super nice and clean. Great helpful staff. Highly recommended! We enjoyed our stay.

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this Crowne Plaza. The staff was excellent! From arrival to departure, we felt taken care of. The room was huge and the bathroom had a private commode, a must for a 5-star hotel. The Elephant Lounge was great, 5-star service. The Mosaic could use some help. They only had one wine list so we had to wait until other tables were done with it, not 5-stars at all. The food was mediocre too. Overall a great stay. Thank you staff for making our stay extra special.
Stayed 4 nights in Apr 2025

10/10 Excellent

Tran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is fine. Guests friendly hotel.
Stayed 3 nights in Apr 2024

10/10 Excellent

alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel has all you need to stay in Vientiane! Highly recommend staying here pool food staff rooms and amenities were perfect!Do not waste your time anywhere else this is the place to stay! Concierge Xaylou was the best for any help! Thanks Crowne Plaza Hotel!
Stayed 5 nights in Jun 2024