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Crowne Plaza Vientiane by IHG

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa

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Photo gallery for Crowne Plaza Vientiane by IHG

2 restaurants, breakfast, lunch, dinner served; Spanish cuisine
Garden
Lobby
2 restaurants, breakfast, lunch, dinner served; Spanish cuisine
Serves lunch, dinner, and happy hour

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Suite, 1 King Bed, Accessible (Top Floor)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 King Bed, Accessible (Top Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
  • City view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Twin Beds, Pool View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Bathrobes
Hair dryer
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Bathrobes
Hair dryer
  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Bathrobes
Hair dryer
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Bathrobes
Hair dryer
  • City view
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Club Lounge Access, Pool View (Business Lounge Access)

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Twin Beds, Club Lounge Access, Pool View (Business Lounge Access)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Bathrobes
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (Top Floor)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 King Bed (Top Floor)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Refrigerator
Dining table
Flat-screen TV
  • City view
  • 105 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Top Floor)

Presidential Suite, 1 King Bed (Top Floor) | 1 bedroom, premium bedding, minibar, in-room safe

Presidential Suite, 1 King Bed (Top Floor)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Refrigerator
Dining table
Flat-screen TV
  • City view
  • 140 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Business Room, 1 King Bed (Top Floor)

1 bedroom, premium bedding, minibar, in-room safe

Business Room, 1 King Bed (Top Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Bathrobes
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Pool View (Top Floor)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 King Bed, Pool View (Top Floor)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Dining table
Flat-screen TV
Separate bedroom
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Club Lounge Access (Business Lounge Access)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Twin Beds, Club Lounge Access (Business Lounge Access)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Bathrobes
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Club Lounge Access

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Club Lounge Access

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Bathrobes
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Bathrobes
Hair dryer
  • 35 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Business Room, 1 King Bed, Club Lounge Access (Business Lounge Access)

1 bedroom, premium bedding, minibar, in-room safe

Business Room, 1 King Bed, Club Lounge Access (Business Lounge Access)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Bathrobes
Hair dryer
  • City view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Club Lounge Access, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Club Lounge Access, Pool View

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Bathrobes
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Club Lounge Access (Top Floor)

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Twin Beds, Club Lounge Access (Top Floor)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Bathrobes
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Pool View (Top Floor)

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Twin Beds, Pool View (Top Floor)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Bathrobes
Hair dryer
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Pool View (Top Floor)

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Pool View (Top Floor)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Bathrobes
Hair dryer
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Samsenthai Road Chanthabouly District, Vientiane, 01000

What's nearby

  • Ban Anou Night Market - 14 min walk - 0.8 miles
  • Mekong Riverside Park - 17 min walk - 0.9 miles
  • Talat Sao - 3 min drive - 1.9 miles
  • Patuxay - 3 min drive - 2.4 miles
  • Embassy of Thailand - 4 min drive - 2.6 miles

Getting around

  • Nong Khai Na Tha Station - 33 min drive
  • Wattay Intl. Airport (VTE) - 9 min drive

Restaurants

  • ‪Pho Vientiane - ‬8 min walk
  • ‪Elephant Lounge - ‬1 min walk
  • ‪Roungnapha NaemNeuang - ‬6 min walk
  • ‪Pizza Da Roby - ‬6 min walk
  • ‪ຕຳມົ້ວ Tummour - ‬9 min walk

About this property

Crowne Plaza Vientiane by IHG

Luxury hotel in the city center
A poolside bar, a terrace, and a garden are just a few of the amenities provided at Crowne Plaza Vientiane by IHG. Indulge in reflexology, a deep-tissue massage, and a body scrub at Senses, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Spanish cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with free cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, free newspapers, and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All 198 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

Chinese (Mandarin), Czech, English, French, German, Lao, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 23 for adults and USD 23 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • 3 Merchants
  • Elephant Lounge
  • Garden
  • Mosaic
  • The Link

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business center
  • Conference center (8,439 square feet of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 23 for adults and USD 23 for children
  • Airport shuttle fee: USD 20 per room (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Vientiane Hotel
Crowne Plaza Vientiane
Crowne Plaza Vientiane by IHG Hotel
Crowne Plaza Vientiane an IHG Hotel
Crowne Plaza Vientiane by IHG Vientiane
Crowne Plaza Vientiane by IHG Hotel Vientiane

Frequently asked questions

Does Crowne Plaza Vientiane by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–9:00 PM.

Is Crowne Plaza Vientiane by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Vientiane by IHG?

Self parking and valet parking are free at this property.

What time is check-in at Crowne Plaza Vientiane by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Crowne Plaza Vientiane by IHG?

Check-out is at noon.

Does Crowne Plaza Vientiane by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20 per room applies.

Where is Crowne Plaza Vientiane by IHG located?

Located in the heart of Vientiane, this luxury hotel is within a 10-minute walk of Chao Fa Ngum Statue and Lao National History Museum. Ban Anou Night Market and Xieng Khuan are also within 1 mi (2 km).

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Crowne Plaza Vientiane by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 374 out of 497 reviews
Rating 8 - Good. 94 out of 497 reviews
Rating 6 - Okay. 19 out of 497 reviews
Rating 4 - Poor. 5 out of 497 reviews
Rating 2 - Terrible. 5 out of 497 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Natthavanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have an amazing experience here the staff are very nice and friendly This hotel is very clean 💗
Stayed 1 night in Apr 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very helpful and nice.
Stayed 1 night in Apr 2025

8/10 Good

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great hotel. Food was really good. Staff were pleasant. Only complaint is the room smelled a little mildewed.
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great.
Stayed 2 nights in Jan 2025

10/10 Excellent

Hamid

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for the money
Stayed 1 night in Feb 2025

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this Crowne Plaza. The staff was excellent! From arrival to departure, we felt taken care of. The room was huge and the bathroom had a private commode, a must for a 5-star hotel. The Elephant Lounge was great, 5-star service. The Mosaic could use some help. They only had one wine list so we had to wait until other tables were done with it, not 5-stars at all. The food was mediocre too. Overall a great stay. Thank you staff for making our stay extra special.
Stayed 4 nights in Apr 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful appointed property and staff very helpful and obliging! Would definitely recommend the Crown Plaza Vientiane!
Stayed 2 nights in Jan 2025

10/10 Excellent

Tak Fai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel Excellent Staff and Services
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Liked: Staff & service, amenities, property conditions & facilities
wonderful 1 night stay! just a border run from Thailand.
Stayed 1 night in Jan 2025

10/10 Excellent

takaaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place!
Stayed 5 nights in Dec 2024

10/10 Excellent

Eero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A splendit hotel with fantastic service.

Nothing negative to say
Stayed 3 nights in Feb 2025

10/10 Excellent

stephen

Modern well maintained property. Excellent breakfast. Kind staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Friendly helpful staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay here when in Vientiane.

Fantastic new and modern hotel with all facilities in order. The gym was great. The restaurants have great food (except for the desserts, which were beautiful but tasteless). The pool area is nice - and the drinks are great. The staff all around the hotel are friendly and very serviceminded. Rooms are comfortable, large and clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel. I'd thoroughly recommend it.

Absolutely lovely hotel, modern hotel with beautiful decor in the room and public areas. Staff were beyond friendly. Excellent buffet breakfast and if you dine in the restaurants the food was beyond Excellent. 3 merchants restaurant served incredible food with Excellent service at extremely good value.
Stayed 4 nights in Nov 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was lovely and took great care!
Stayed 1 night in Sep 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good so far! Fantastic buffet breakfast. Friendly efficient staff Most welcoming with staff happy to show you around the spa suite - great hospitality Wonderful hotel
Stayed 1 night in Nov 2024

6/10 Okay

Phetmany

Liked: Cleanliness, amenities, property conditions & facilities
Hotel Review This was my second time staying at this hotel. The hotel itself is very clean and bright, and I was really pleased with my first stay — that’s why I decided to come back. This last time, though, I felt the service was a little less attentive. The check-in staff were great, and the door staff were very, very helpful — truly excellent. However, the bar and food area staff, while polite, didn’t feel very genuine to me. One major issue that really stood out this time was the mosquitoes. They were bad everywhere — in the lobby, the restrooms, and especially outside near the ponds. The hotel seriously needs to address the mosquito problem to make it more comfortable for guests. Overall, it’s still a clean and beautiful place, but service consistency and pest control definitely need improvement.
Stayed 2 nights in Apr 2025

8/10 Good

KIYOTO

Liked: Cleanliness, amenities, property conditions & facilities
Crowne Plaza is good everywhere.
Stayed 2 nights in Aug 2024

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel comfortable stay

Very comfortable hotel very good restaurants
Stayed 1 night in Jan 2024

10/10 Excellent

DAEHEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent my vacation comfortably thanks to the very clean and kind staff. However, the unfortunate thing is that there are not many restaurants and places to shop around the hotel. It's a hotel with a reputation of a hotel. Happy New Year, and I will definitely come back here if I have a chance. Thank you for the last 10 days.
Stayed 9 nights in Dec 2024

10/10 Excellent

Noelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with very good facilities and service.
Stayed 1 night in Oct 2023

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I hope to go back again
Stayed 8 nights in Jul 2024

8/10 Good

Nudrat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, staff were lovely too. Changed room for us as the first one had a smell. Cannot change money as not allowed in Laos.
Stayed 2 nights in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having travelled for a few weeks and staying in all sorts of accommodation, it was luxury to stay at the Crown Plaza. From the helpful smiling staff to the cleanlimess, choice of food options, swimming pool and quality bedding towels etc I did not want to leave. They even put petals on our bed and presented us with beautiful cakes for our wedding anniversary. I can highly recommend a stay at CP? You wont be disappointed.
Stayed 2 nights in Dec 2024