Ratings based on 642 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Mar 17, 2024 on Expedia
I liked everything. I can't think of anything I did not like
Comment from Hotel Management
Mar 19, 2024 by Ladies & Gentlemen of The Ritz-Carlton, Vienna, Hotel Management
Dear Argentino, Thank you very much for choosing to stay with us and for sharing your kind and great feedback. It is a delight to know that you have liked everything during your stay, and that our Ladies & Gentlemen assured a comfortable stay experience at The Ritz-Carlton, Vienna. We hope to have the chance to welcome you back whenever your travel brings you back to Vienna. Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna
by A verified traveler from chula vista
Posted Mar 17, 2024 on Expedia
Overall excellent hotel. The rooms are a good size by European standards. The best thing about the hotel is the staff, in particular Alejandro at the VIP Lounge was extremely helpful and welcoming. Thank you Alejandro! I hope we can find other Alejandros at other Ritz hotels😃
Comment from Hotel Management
Mar 19, 2024 by Ladies & Gentlemen of The Ritz-Carlton, Vienna, Hotel Management
Dear Saul, Thank you very much for your recent stay in Vienna and for having chosen to stay wit us at The Ritz-Carlton, Vienna. It makes us proud to know that you have enjoyed your time at the Club Lounge, most particular because of the service excellence by Alejandro, who is delighted to hear that he has made your stay an extraordinary one. Thank you so much for sharing your experience and for also remembering our Ladies & Gentlemen's name to recognize them also for making your stay an unique one. We look forward to you return visit.Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna
by A verified traveler
Posted Feb 23, 2024 on Expedia
Out of this world perfect location,rooms are incredible,amazing Restuarants,can walk to all major attractions
Comment from Hotel Management
Feb 27, 2024 by The Ritz-Carlton, Vienna, Hotel Management
Dear Peter, Thank you very much for your stay and for sharing you wonderful feedback about an incredible and amazing stay experience with us. We are delighted to know that you have especially appreciated the location, being close and in walking distance to all major attractions. We hope to have the chance to welcome you back any time soon! Meanwhile, best regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna
by A verified traveler
Posted Feb 20, 2024 on Expedia
Everything was great location facility staff very superb
Comment from Hotel Management
Feb 21, 2024 by Ladies & Gentlemen of The Ritz-Carlton, Vienna, Hotel Management
Dear Peter, Thank you for your stay and for taking your time to share your fantastic feedback with us. It is great that you have enjoyed the location and our vicinity to the city center, as well as the superb services of our Ladies & Gentlemen. We look forward to have you back any time soon again! Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna
by A verified traveler
Posted Feb 13, 2024 on Expedia
Comment from Hotel Management
Feb 21, 2024 by Ladies & Gentlemen of The Ritz-Carlton, Vienna, Hotel Management
Dear Dan, Thank you very much for your stay at The Ritz-Carlton, Vienna and for sharing your positive review with us. We hope to have the chance to welcoming you back soon again!Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna
by A verified traveler
Posted Jan 21, 2024 on Expedia
Comment from Hotel Management
Feb 5, 2024 by The Ritz-Carlton, Vienna, Hotel Management
Dear Diane, Thank you for your stay at The Ritz-Carlton, Vienna, and for sharing your wonderful scoring reflecting on a memorable stay experience with us!We look forward to meeting you soon again here in Vienna. Best regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna
by A verified traveler from Cardiff
Posted Jan 12, 2024 on Expedia
Excellent hotel, fantastic breakfast, rooms, spa and bars.
Comment from Hotel Management
Jan 15, 2024 by The Ritz-Carlton, Vienna, Hotel Management
Dear Gareth A, Thank you very much for your stay at The Ritz-Carlton, Vienna, and for sharing your kind words with us. It is a delight to read through your comment about an excellent hotel experience, with a fantastic breakfast offerings. We hope to have the chance to welcoming you back soon again!Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna
by A verified traveler
Posted Dec 30, 2023 on Expedia
Perfect for Central Vienna and the Christmas markets and Spirit ~staff awesome ~ Love 💜Vienna ~ Love Ritz Carlton ~ back for sure in ‘24 😎🏴☠️🪬
Comment from Hotel Management
Feb 21, 2024 by Ladies & Gentlemen of The Ritz-Carlton, Vienna, Hotel Management
Dear CHARLIE, Thank you for your great review, based on your most recent stay experience in Vienna. It is great that you have experienced the spirit all around the magical Christmas markets in the city, and that you have been well taken care of our awesome Ladies & Gentlemen! We cannot wait to have you back soon again, and most specially already this year! See you soon, Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna
by A verified traveler
Posted Dec 29, 2023 on Expedia
What can you say... It's the Ritz... and it lives up to its reputation. Exceptional service by the ladies & gentlemen of the Ritz staff. Conveniently located on the Ring road & walking distance of all of the incredible sites of this historical European capital city
Comment from Hotel Management
Jan 2, 2024 by The Ritz-Carlton, Vienna, Hotel Management
Dear Donald, thank you very much for your great review after your stay with us. We are delighted to have you hosted as our Ritz-Carlton guest for life, and for having lived up on and above your expectations. We hope to have the chance to welcome you back already in 2024 on your next travels to Vienna!Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna
by A verified traveler
Living up to to its stellar reputation
Posted Dec 28, 2023 on HotelsThe hotel excels by all measures be they aesthetics, service, location, dining, sustainability, and amenities. I hope to return for another visit in 2024.
Comment from Hotel Management
Dec 29, 2023 by The Ritz-Carlton, Vienna, Hotel Management
Dear Judy, on behalf of our Ladies & Gentlemen, we thank you for your visit and for choosing to stay with us. It is great to hear that you will plan another visit to Vienna and our property in 2024, and we look forward to welcoming you back again! Thank you for sharing that your stay experience was living up to its stellar reputation. Have a Happy New Year, we look forward to meet you next year.Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna