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The Raphael Vienna Hotel, a member of Radisson Individuals Boutique

Property class: 4

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A modern hotel room with a large bed, a desk, a chair, and a view of a building through the window. - The Raphael Vienna Hotel, a member of Radisson Individuals Boutique (Vienna)
Meeting facility - The Raphael Vienna Hotel, a member of Radisson Individuals Boutique (Vienna)
A hotel corridor with doors numbered 505 and 507, a bed in the adjacent room, and a person pulling a suitcase. - The Raphael Vienna Hotel, a member of Radisson Individuals Boutique (Vienna)
A modern restaurant with round tables, blue upholstered chairs, and a ceiling with intricate patterns. - The Raphael Vienna Hotel, a member of Radisson Individuals Boutique (Vienna)
A hotel lobby with a reception desk, seating area, and large windows. - The Raphael Vienna Hotel, a member of Radisson Individuals Boutique (Vienna)
Consider a stay at The Raphael Vienna Hotel, a member of Radisson Individuals Boutique and take advantage of a library, dry cleaning/laundry services, and car rentals on site. For some rest and relaxation, visit the sauna. Free in-room WiFi is available to all guests, along with a 24-hour gym and a business center.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room

A modern hotel room with a large bed, a desk with a flat-screen TV, and a chair.

Standard Room

  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Standard Room, City View

  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

Junior Suite, Terrace

  • Sleeps 4
  • 1 King Bed

Junior Suite, Terrace, City View

  • Sleeps 4
  • 1 King Bed

Superior Room

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, City View

A modern hotel room with a large bed, a desk, a chair, and a view of a building through the window.

Superior Room, City View

  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Mariahilf, a neighborhood in Vienna, The Raphael Vienna Hotel, a member of Radisson Individuals Boutique is in a shopping district and near a metro station. Vienna State Opera and Hofburg Imperial Palace are cultural highlights, and some of the area's notable landmarks include Schönbrunn Palace and Belvedere. Looking to enjoy an event or a game while in town? See what's happening at Ernst Happel Stadium or Wiener Stadthalle. Visit our Vienna travel guide
Map
Wallgasse 23, Vienna, Vienna, 1060

What's nearby

  • A street lined with cafes, a pharmacy, and a sign for Bortolootti.
    Mariahilfer Street
    5 min walk - 0.3 miles
  • A modern building with large glass windows and a sign for 'HITCAFE'.
    Wiener Stadthalle
    14 min walk - 0.8 miles
  • An underwater scene with various fish swimming around a rocky structure.
    Haus des Meeres
    19 min walk - 1.0 mile
  • A train station with a green roof, a train on the tracks, and a crowd of people under striped umbrellas.
    Naschmarkt
    5 min drive - 1.8 miles
  • Raimund Theater
    2 min walk - 0.1 miles

Getting around

  • Mariahilfer Gürtel Tram Stop
    3 min walk
  • Vienna West Station
    8 min walk
  • Vienna International Airport (VIE)
    39 min drive

Restaurants

  • Burger King
    6 min walk
  • Boca
    6 min walk
  • Shibuya Izakaya
    5 min walk
  • Travel Shack Vienna
    3 min walk
  • COFFEEWERK | Specialty Coffee
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (EUR 22 per day)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 20 per person

Things to do

  • 24-hour gym
  • Library
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 1973
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 35.0 per stay

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Airport shuttle fee: EUR 45 per vehicle (one way)
  • Covered self parking fee: EUR 22 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is The Raphael Vienna Hotel, a member of Radisson Individuals Boutique pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for EUR 22 per day. Limited spots are available.

What time is check-in at The Raphael Vienna Hotel, a member of Radisson Individuals Boutique?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Raphael Vienna Hotel, a member of Radisson Individuals Boutique?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does The Raphael Vienna Hotel, a member of Radisson Individuals Boutique provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 45 per vehicle applies.

Where is The Raphael Vienna Hotel, a member of Radisson Individuals Boutique located?

Located in Mariahilf, this hotel is within 1 mi (2 km) of Raimund Theater and Naschmarkt. Schönbrunn Palace and Vienna State Opera are also within 2 mi (3 km). Mariahilfer Gürtel Tram Stop and Gumpendorfer Straße Tram Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Raphael Vienna Hotel, a member of Radisson Individuals Boutique Reviews

7.8

Good

8.4

Cleanliness

7.8

Location

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 76 out of 233 reviews
Rating 8 - Good. 91 out of 233 reviews
Rating 6 - Okay. 36 out of 233 reviews
Rating 4 - Poor. 18 out of 233 reviews
Rating 2 - Terrible. 12 out of 233 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean and spacious room very good value for money
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was perfect
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small hotel in a very good and quiet central location.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent hotel. Good location and very nice staff.
Stayed 4 nights in Mar 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in a good neighbourhood, the service is great, and the room was fine. The only complaint is about bad pillows, which should have been replaced a while ago.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Convenience Location
Stayed 7 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fair hotel

Fair quality vs price. Nice and helpful crew. Comfortable room and good location.
Stayed 2 nights in Nov 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Really lovely staff and a very convenient location. Very responsive to my requests when needed. The bed was comfortable but the room itself seemed a bit tired and in need of some TLC. That asides it was a very lovely stay and the staff once again were wonderful.
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Liked: Staff & service, room comfort

Review of stay

My stay is good, the room is comfortable. The bathtub shower is far too high to get into for a 5 foot 2 lady. Will not be ideal for elderly occupants. Bathroom wall areas especially in the shower area needs demoulding or has to be redecorated. The room price per night is far too high compared to many 4 stars hotels I have stayed in Europe.
Stayed 6 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was really excellent, good coffee and plenty to choose from. I was set up nicely for the day. Other than that the hotel is professional as does the job well. I felt rested, revived and happy.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very good value for money. Conviniet location for Milan.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in May 2026
Verified review

8/10 Good

Disliked: Amenities
Good location terrible breakfast small elevators no restaurant or bar
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is modern with very clean spacious rooms and friendly staff. The only issue is sound as the doors bang when closed.
Stayed 2 nights in Mar 2023
Verified review

2/10 Terrible

Liked: Property conditions & facilities

my wife got sick in this hotel

we stayed in the hotel for 2 days before we left my wife began to have itching and burning in the intimate area, she has showered and wiped with a towel provided by the hotel, we went to the doctor the next day and the doctor confirmed that the fungus was taken from the cap towel or toilet that were not disinfected properly
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good.

The hotel is good in general. My only problem was the parking. I asked where to park, but the receptionist said that anywhere on the streets. But as it was a national holiday, all the streets were full. So we had to park 2 streets away. Even if the hotel has garage, we were not offered to use is, however, we would pay for it. For me it's not clear, if the hotel has garage.
Stayed 1 night in Oct 2024
Verified review

4/10 Poor

Disliked: Staff & service, amenities
A truly terrible experience. *The hotel's location is not good; it's far from the center and 1.5 km from the metro. *There are no drinks in the room, even for a fee; you only get water from reception if you ask for it. One night they said they ran out of water. *Breakfast is the same every morning; there are no additional or changing items. *There is no area inside the hotel to sit and have a drink, and not even a smoking area outside. *Most of the staff are impolite; they ignore you and pretend not to hear you. They have the toilet key, and even when you ask for it, they tell you to get it from somewhere else. *The hair dryer and other appliances in the room break down, and there are no additional amenities. B
Stayed 5 nights in Dec 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Hotel is not ready for guests

Our room did not have a working television or refrigerator, even though when we booked these were included in the price. Given the heat of this time of the year the refrigerator was essential. The telephone to reception did not work, even though we were given the number to try. For the 'money' don't stay here until the hotel is established. We understand that this is a work in progress but the hotel should not be advertising what it does not offer at the prices it is charging right now. There were and are plenty of other good choices in Vienna for this price.
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort
There was building works throughout our stay including exposed wires right outside our room. We moved room as on the first night we were woken up at 7am from a crane outside our window, but the second room overlooked the renovation in the yard so we were woken early again the next day. It’s just not finished yet. You can see it’ll be nice in a few months but it is a building site at the moment. ( our water was turned off and we were told to use a toilet at another hotel- so we couldn’t even use the hotel to relax at ). Just don’t offer rooms until it’s finished. Oh and the aircon apparently doesn’t work until summer but the hearing was turned up high.
Stayed 2 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Gutes Hotel in zentraler Lage
Stayed 2 nights in Sep 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
فندق سيء جدا من جميع النواحي
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon séjour a L'hôtel Mercure Raphaël Un accueil parfait un bon Petit déjeuner La grande chambre très propre Je recommande
Stayed 7 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Gut
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Der Aufenthalt war okay. Es müsste aber etwas renoviert werden. Z. B. zerschließende Teppiche im Flur und vor den Betten. Die Metallleiste am Waschbecken war verrostet. Beim Frühstück ist eine Person völlig überfordert und dass es nur einen Kaffeeautomaten gibt. Dieser war dadurch schnell am Limit und es dauert sehr lange bis die Bohnen aufgefüllt wurden
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hat alles wunderbar funktioniert
Stayed 1 night in Mar 2026