Ratings based on 978 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Apr 18, 2024 on Expedia
I really loved this hotel! I would recommend it to everyone staying in Vienna. It was in a perfect location and walkable to the main shopping area. The restaurants were also close by and next door was the famous Central Cafe. The staff is fantastic. The hotel was very quiet and their breakfast was really good. Would stay there again when I visit again.
by A verified traveler
Posted Apr 16, 2024 on Expedia
Amazing staff, great location
by A verified traveler
Posted Apr 16, 2024 on Expedia
Nice and quiet. Right in the heart of Vienna city. Everything is within a walking distance.
by A verified traveler
Posted Apr 15, 2024 on Expedia
Location perfect. Hotel & staff were perfectly reasonable but not memorable.
Comment from Hotel Management
Apr 16, 2024 by Steigenberger Herrenhof Team, Hotel Management
Dear Hayley, thank you for your review and your stay at our hotel. Glad you enjoyed your stay with us. Maybe we can make your next stay unforgettable! Your Steigenberger Herrenhof team
by A verified traveler
Posted Apr 12, 2024 on Expedia
Very central location for a visit to Vienna. Excellent breakfast with plenty of options to cater for all tastes.
Comment from Hotel Management
Apr 15, 2024 by Steigenberger Herrenhof Team, Hotel Management
Dear Mr. Richard, thank you for your stay at our hotel and your feedback about it. Great, that you enjoyed it that much and that you especially praise our rich breakfast buffet! Kind regards, your Steigenberger Herrenhof Team
by A verified traveler from LEEDS
Posted Apr 12, 2024 on Expedia
Friendly and helpful staff in an excellent location next to U bahn station
Comment from Hotel Management
Apr 15, 2024 by Steigenberger Herrenhof Team, Hotel Management
Dear Mrs. Diane Louise, thank you very much for your kind review about your stay at our hotel. Nice, that you liked the location and our friendly staff! Kind regards, your Steigenberger Herrenhof Team
by A verified traveler
Posted Apr 7, 2024 on Expedia
Comment from Hotel Management
Apr 10, 2024 by Steigenberger Herrenhof Team, Hotel Management
Dear Mrs. Edina, thank you so much for your kind review and your stay at our hotel. Kind regards, your Steigenberger Herrenhof Team
by A verified traveler
Posted Apr 5, 2024 on Expedia
Comment from Hotel Management
Apr 8, 2024 by Steigenberger Herrenhof Team, Hotel Management
Dear Mr. John, thank you so much for your stay at our hotel and your kind review. Your Steigenberger Herrenhof Team
by A verified traveler
Posted Apr 2, 2024 on Expedia
Safe did not work and it took several days to get it replaced.
Comment from Hotel Management
Apr 3, 2024 by Steigenberger Herrenhof Team, Hotel Management
Dear Mr Robert, thank you for your review of your stay. We are very sorry that you had problems with your room safe and that our colleagues could only help you after a few days. Apparently there was a major technical problem here, we sincerely apologize. Hopefully you were still able to enjoy your time with us! Kind regards, your Steigenberger Herrenhof team
by A verified traveler
Posted Apr 1, 2024 on Expedia
My family and I had a lovely stay at this hotel. The room had everything we need and extra upon request. We used a pillow service and really enjoyed lavender pillows.
The amenities, location and staff are top notch and we'd recommend this hotel to anyone and definitely return ourselves.
Comment from Hotel Management
Apr 2, 2024 by Steigenberger Herrenhof Team, Hotel Management
Dear Ms. Marina, thank you very much for your wonderful feedback about your stay in our hotel. We are very pleased that you felt so comfortable with us in all areas and that you were also able to enjoy your lavender pillows. We would of course be particularly happy about a recommendation! Kind regards, your Steigenberger Herrenhof team