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Hotel Sans Souci, Vienna

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Front of property - Hotel Sans Souci, Vienna (Vienna)
Bar (on property) - Hotel Sans Souci, Vienna (Vienna)
Exterior detail - Hotel Sans Souci, Vienna (Vienna)
Sauna, steam room, body treatments, aromatherapy, deep-tissue massages - Hotel Sans Souci, Vienna (Vienna)
Interior - Hotel Sans Souci, Vienna (Vienna)
Luxury
5.0 star property
10

Exceptional

Vienna's art hotel sanctuary

Champagne flows freely at breakfast while the sunlit Veranda restaurant serves tapas-style regional cuisine. The elegant indoor pool and Finnish sauna provide a serene retreat after exploring Vienna's Museum Quarter. Attentive staff exemplify the thoughtful service that defines this luxury hotel.

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room

A hotel room with a bed, bedside table, chair, and decorative wall art.

Superior Room

  • Sleeps 2
  • Free WiFi

View all photos for Master Suite

A hotel room with a large bed, a flat-screen TV, a view of a cityscape, and a chandelier.

Master Suite

  • Sleeps 4
  • Free WiFi

View all photos for Junior Suite

A hotel room with a bed, a sofa, a coffee table, a desk, and a painting on the wall.

Junior Suite

  • Sleeps 3
  • Free WiFi

View all photos for Superior Room

Superior Room | 1 bedroom, premium bedding, down comforters, memory foam beds

Superior Room

10.0 out of 10
Exceptional
(19 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Luxury Room

Luxury Room | 1 bedroom, premium bedding, down comforters, memory foam beds

Luxury Room

10.0 out of 10
Exceptional
(31 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, down comforters, memory foam beds

Junior Suite

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Master Suite

Master Suite | 1 bedroom, premium bedding, down comforters, memory foam beds

Master Suite

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Extended Room

Luxury Extended Room | 1 bedroom, premium bedding, down comforters, memory foam beds

Luxury Extended Room

10.0 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Neubau, a neighborhood in Vienna, Hotel Sans Souci, Vienna is near a metro station. Volkstheater and Leopold Museum are cultural highlights, while Hofburg Imperial Palace is a notable landmark. MuseumsQuartier and Spanish Riding School are two other places to visit that come recommended. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Vienna travel guide
Map
Burggasse 2, Vienna, Vienna, 1070

What's nearby

  • A large, historic building with ornate architecture and a prominent entrance.
    MuseumsQuartier
    1 min walk - 0.1 miles
  • A historic building with ornate sculptures and a horse-drawn carriage in front.
    Hofburg Imperial Palace
    6 min walk - 0.4 miles
  • A bustling Christmas market with stalls and people, a prominent church with a tall spire, and festive lights.
    Vienna Christmas Market
    9 min walk - 0.5 miles
  • An ornate staircase with green carpet, gold chandeliers, and statues.
    Vienna State Opera
    11 min walk - 0.6 miles
  • A grand hall with high ceilings, ornate columns, and a central stage.
    Spanish Riding School
    11 min walk - 0.6 miles

Getting around

  • Volkstheater U-Bahn
    2 min walk
  • Vienna (XWW-Vienna West Train Station)
    4 min drive
  • Vienna International Airport (VIE)
    29 min drive

Restaurants

  • Rote Bar
    3 min walk
  • Cafe Raimund
    2 min walk
  • Glacis Beisl
    3 min walk
  • Amerlingbeisl
    4 min walk
  • MQdaily
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Valet parking on site (EUR 30 per night)
  • Limited onsite valet parking
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Veranda Brasserie & Bar
  • Veranda Brasserie & Bar

Things to do

  • 24-hour gym
  • Art gallery
  • Bicycle storage
  • Designer stores
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping mall
  • Steam room
  • Stereo

Family friendly

  • Art supplies
  • Baby bath
  • Baby monitor
  • Children's dinnerware
  • High chair
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 646 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 5 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 2012
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • Non-plastic drinking straws available
  • Renewable energy used
  • Renovated entire property - February 2022
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch TV with cable/satellite channels
  • MP3 dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches used
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 80.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: EUR 30 per night
  • Rollaway bed fee: EUR 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children 4-14 years old are allowed in the pool from 10 AM to 4 PM and must be accompanied by an adult.

We should mention

Pool access available from 7 AM to 10 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 4 years old are not allowed in the swimming pool, and guests under 14 years old are only allowed in the swimming pool with adult supervision
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hotel Sans Souci, Vienna have a pool?

Yes, this property has an indoor pool. Pool access is from 7 AM–10 PM.

Is Hotel Sans Souci, Vienna pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Valet parking is available for EUR 30 per night. Limited spots are available.

What time is check-in at Hotel Sans Souci, Vienna?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Sans Souci, Vienna?

Check-out is at noon.

Does Hotel Sans Souci, Vienna provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 75 per vehicle applies.

Where is Hotel Sans Souci, Vienna located?

This family-friendly Vienna hotel is located in the historical district, just steps from MuseumsQuartier and Volkstheater. Leopold Museum and Hofburg Imperial Palace are also within 10 minutes. Volkstheater U-Bahn is only a 2-minute walk and Schmerlingplatz Tram Stop is 4 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Sans Souci, Vienna Reviews

10

Exceptional

10

Cleanliness

9.4

Location

10

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 927 out of 1003 reviews
Rating 8 - Good. 62 out of 1003 reviews
Rating 6 - Okay. 13 out of 1003 reviews
Rating 4 - Poor. 1 out of 1003 reviews
Rating 2 - Terrible. 0 out of 1003 reviews

Reviews

Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room was generously sized, super clean, helpful staff and the breakfast was yummy!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Richard J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good value stay. Wonderful breakfast.
Stayed 6 nights in Jun 2026
Verified

10/10 Excellent

Mohsen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. It is a very nice hotel and the location is also very close to the city core. The staff was very friendly and service was excellent.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Elaheh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location and big rooms with high ceiling, breakfast was lovely and the staff were very nice and friendly
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service and great location. The best breakfast we have experienced traveling in a long time.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional clean . Upgraded our room . Amazing
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel. Great service, clean rooms, spa amenities were fantastic, and the breakfast was consistently good.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent stay in every respect. The welcome from the staff was enthusiastic and helpful, the room was spacious and comfortable. Breakfast was bountiful, fresh and the staff attentive. We also had dinner at the restaurant which was excellent. Thank you to everyone at the Sans Souci for a wonderful break.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Brittany

Liked: Cleanliness, amenities, property conditions & facilities
Excellent breakfast! Room was big, nice bathroom, comfortable bed, great location, very nice staff all around. Would definitely stay here again.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

MaryJane

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast Friendly staff Clean room
Stayed 2 nights in May 2025
Verified

10/10 Excellent

GARY

Liked: Cleanliness, staff & service, amenities
Wonderful hotel, wonderful location, friendly staff. Comfortable rooms.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic well positioned hotel. All staff, from check-in to check- out, including the staff in the dining room, were very helpful, friendly and welcoming. Breakfast was wonderful. Our room was spacious and very comfortable. Wouldn’t hesitate to recommend and re-book if ever we visit Vienna again. Thank you for helping make our stay a wonderful experience.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Staff was so nice and helpful
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

Brilliant location, excellent service and breakfast. Very highly recommended for a stay in Vienna
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Navkiranjit

Liked: Cleanliness, amenities, property conditions & facilities
Wonderfully accommodating staff who was kind and courteous, spacious rooms that were clean. Centrally located.Cannot recommend this hotel enough.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an absolute gem of a hotel! Lovely, beautiful, fantastic location, delicious food and the nicest staff ever!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Lynda

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful and courteous. Room was clean and comfortable. Hotel restaurant was outstanding. Wonderful hotel spa!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Diego

Liked: Cleanliness, amenities, property conditions & facilities
This is a fabulous hotel. The room we started in was very nice and big! The service is great and the location is perfect for visiting the old town. We will definitely stay here again when we return.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities
Everything was excellent. Perfect location.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

SANJEEV

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We saw outstanding reviews on this property. I was skeptical as reviews are now unreliable and manipulated. But took a chance. Stayed 5 nights. Now our experience was just as others described. Clean, well managed facility with outstanding staff. Servers and front desk personnel are the best part Always welcoming and helpful. The restaurant is outstanding with breakfast (included in our case) excellent quality. So, we recommend this facility with no hesitation. It’s also central and walking distance to most of the popular attractions. The city transit system was easy to manage and excellent. Have fun there.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a beautiful hotel, so conveniently situated and an amazing and welcoming staff team (Rosa and Lisa were great). The breakfast was darned good too.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was sensational. It included a buffet and excellent menu choices.
Stayed 11 nights in Sep 2025
Verified

10/10 Excellent

Ayman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast menu
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms, very friendly staff.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was lovely and the staff was exceptional.
Stayed 2 nights in Nov 2024