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Aparthotel

smartments Wien Hauptbahnhof

3.0 star property
Aparthotel units with kitchens, 8-minute walk to Belvedere

Choose dates to view prices

Travelers find an eco-friendly haven at SMARTments business Wien Hauptbahnhof near Vienna State Opera. Ideal for exploring Belvedere, it offers express check-in, free WiFi in rooms, and a lobby with a water dispenser and vending machine for quick refreshments.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Studio XL

Studio XL | Living area | 32-inch flat-screen TV with satellite channels, Smart TV

Studio XL

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Heating
Kitchen
Refrigerator
Dishwasher
Smart TV
Blackout drapes/curtains
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Twin

32-inch flat-screen TV with satellite channels, Smart TV

Studio Twin

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Heating
Kitchen
Refrigerator
Dishwasher
Smart TV
Blackout drapes/curtains
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio

Blackout drapes, soundproofing, iron/ironing board, free WiFi

Studio

Highlights

Soundproofed
Heating
Kitchen
Refrigerator
Dishwasher
Smart TV
Blackout drapes/curtains
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Gertrude-Fröhlich-Sandner-Straße 15, Vienna, Vienna, 1100

What's nearby

  • Belvedere - 8 min walk - 0.5 miles
  • Naschmarkt - 3 min drive - 1.3 miles
  • Vienna State Opera - 4 min drive - 1.5 miles
  • St. Stephen's Cathedral - 5 min drive - 2.2 miles
  • Vienna Christmas Market - 6 min drive - 2.2 miles

Getting around

  • Vienna Central Station - 2 min walk
  • Alfred-Adler-Straße Tram Stop - 5 min walk
  • Vienna International Airport (VIE) - 24 min drive

Restaurants

  • ‪Ströck - ‬1 min walk
  • ‪o'mellis - ‬3 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Chutney - ‬3 min walk

About this property

smartments Wien Hauptbahnhof

Aparthotel units with kitchens, 8-minute walk to Belvedere
Along with coffee/tea in a common area, this smoke-free aparthotel has express check-in and express check-out. WiFi in public areas is free. Other amenities include a front-desk safe and a vending machine. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, a Smart TV comes with satellite channels, and added amenities include free WiFi and a hair dryer. Weekly housekeeping is available.
Smartments Wien Hauptbahnhof offers 162 accommodations with hair dryers and blackout drapes/curtains. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

This Vienna aparthotel provides complimentary wireless Internet access. 32-inch Smart televisions come with satellite channels. Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Children stay free (see details)

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster
  • Water dispenser

Dining

  • Coffee and tea in common areas

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Housekeeping (weekly)
  • Iron/ironing board on request
  • Safe at front desk
  • Vending machine

Location highlights

  • Near a metro station
  • Near a train station
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 162 units
  • Built in 2017
  • Double-glazed windows
  • Energy-saving switches in guestrooms
  • Soundproofing
  • Water dispenser
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 3:00 PM) and Tuesday - Tuesday (11:00 AM - 7:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's Hotelbird mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 2.5891 percent will be charged

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping is provided every 14 days.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

SMARTments business Wien Hauptbahnhof Aparthotel Vienna
SMARTments business Wien Hauptbahnhof Aparthotel
SMARTments business Wien Hauptbahnhof Vienna
SMARTments business Wien Haup
SMARTments business Wien Hauptbahnhof Vienna
SMARTments business Wien Hauptbahnhof Aparthotel
SMARTments business Wien Hauptbahnhof Aparthotel Vienna

Frequently asked questions

Is smartments Wien Hauptbahnhof pet-friendly?

No, pets are not allowed at this property.

How much is parking at smartments Wien Hauptbahnhof?

This property doesn't offer parking.

What time is check-in at smartments Wien Hauptbahnhof?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at smartments Wien Hauptbahnhof?

Check-out is at 11:00 AM.

Where is smartments Wien Hauptbahnhof located?

Located in Favoriten, this aparthotel is 0.4 mi (0.7 km) from Belvedere and within 3 mi (5 km) of Vienna State Opera and Vienna Christmas Market. St. Stephen's Cathedral and Prater are also within 3 mi (5 km). Vienna Central Station is only a 2-minute walk and Alfred-Adler-Straße Tram Stop is 5 minutes.

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Reviews

smartments Wien Hauptbahnhof Reviews

8.6

Excellent

9.0

Cleanliness

8.8

Location

8.2

Staff & service

8.4

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 659 out of 1346 reviews
Rating 8 - Good. 470 out of 1346 reviews
Rating 6 - Okay. 132 out of 1346 reviews
Rating 4 - Poor. 43 out of 1346 reviews
Rating 2 - Terrible. 42 out of 1346 reviews

Reviews

8/10 Good

Baris

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay
Stayed 1 night in Aug 2025

10/10 Excellent

George

Liked: Cleanliness, property conditions & facilities
Clean Close to transport Laundry facility
Stayed 2 nights in Oct 2025

10/10 Excellent

yongwei

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location next to the Vienna main train station and easy access to city transportation options. The online and onsite check-in was easy and the room is clean and the rate was very ressonable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jan

Liked: Cleanliness, property conditions & facilities, communication
Great location highly recommend. John. B
Stayed 2 nights in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Over many years I've stayed here lots of times and it's still my favourite option for a hotel in Vienna. The location, down a short street from the main train station, underground and bus connections is truly fantastic. And the place itself is perfect for what I need: safe, quiet, clean and offering a small kitchen area so that I don't have to eat in restaurants for every meal - both cheaper and more relaxing.
Stayed 9 nights in Sep 2025

10/10 Excellent

Vishwas

Liked: Amenities, property conditions & facilities, communication
The experience of stay was very pleasant and comfortable
Stayed 1 night in Jul 2025

8/10 Good

Thomas M

Liked: Cleanliness, amenities, property conditions & facilities
Good apartment hotel including useful amenities.
Stayed 14 nights in Jun 2025

6/10 Okay

John

Liked: Property conditions & facilities
Clean and comfortable. Would benefit from safe in the room for valuables
Stayed 4 nights in Jul 2025

10/10 Excellent

Bruna

Liked: Cleanliness, room comfort, communication

Very good accommodation

It was amazing! The accommodation is really comfortable and is near from central station.
Stayed 2 nights in May 2025

2/10 Terrible

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
Communication and check-in or an absolutely horrible process. Their “AI” assistant is just a regular old customer support chat. Can’t do anything for you. It will just say “” and then no one will get back to you. DO NOT book this hotel if you plan on arriving evenings or weekends. At the Wien Hauptbahnhof location there is an actual human at the front desk during weekday daytime hours. It probably would be fine if you arrive during those hours. I arrived Sunday, and there was no one around. I was able to get in, but the slight price discount was not worth the stress. I will avoid these in the future.
Stayed 1 night in Oct 2025

10/10 Excellent

Adriana

Liked: Cleanliness, amenities, property conditions & facilities
Well located near main train station and metro, close to restaurants.Modern appartement with many appliances,clean, comfy beds,the only thing missing is airconditioning, they provide a fan.
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication

Good

It was lovely, clean with excellent location and great facilities. The website didn't mention it, but laundry machines are available. Staff useful. One of the lights wasn't working however.
Stayed 7 nights in Jun 2025

8/10 Good

Philipp

Liked: Cleanliness, amenities, property conditions & facilities
Centrally located, spacious bathroom. Unfortunately, reception not staffed on weekends, and support with problems concerning check-in minimal.
Stayed 7 nights in Mar 2025

8/10 Good

Dominique

Liked: Cleanliness, communication
The frying pan in my room, the handle wobbled. Which is scary when you use it. And 2 towels voor 7 day is not much.
Stayed 7 nights in Jul 2025

8/10 Good

Dan

Liked: Cleanliness, property conditions & facilities, communication
Gr8 location, well organized room.
Stayed 1 night in Mar 2025

10/10 Excellent

Angélica

Liked: Cleanliness, communication
This place was perfect for me, near to the terminal, quiet and clean.
Stayed 9 nights in Nov 2024

4/10 Poor

Jane

Good location near the train. Room was nice sized, but the bed was hard as a rock and the room was hot. Had the windows open as no air conditioning, and the noise from the road below kept us awake. The shower had mold in the corner. The coffee, water, and vending machines in the lobby all had signs saying they were out of order.
Stayed 1 night in Jul 2025

6/10 Okay

Joachim

Liked: Cleanliness, communication
Good location with easy access to the train station. Easy check in. Since there is no staff to here was someone sleeping on the lobby furniture, and the amenities like fridge, coffee maker etc in the lobby were broken. The room was okay, mattress terrible and no bathroom amenities. No AC, just two old fans that kept turning off. So to get some airflow one gets to open the window and enjoy the soothing noises of the nighttime activities around the train station. Expect little and you won’t be disappointed.
Stayed 1 night in Jul 2025

10/10 Excellent

Khaled

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was very beautiful place.
Stayed 5 nights in Oct 2024

2/10 Terrible

Jillian

Disliked: Amenities
No sign. Completely dark. Dangerous neighborhood with groups of men on street corners. Couldn't find. What a disaster.
Stayed 1 night in Jul 2025

8/10 Good

DRIELLY CHRISTINE AMORIM

Liked: Cleanliness, property conditions & facilities, communication
Great all round trip. The apartment is superb for a couple with all the facilities you need. Shops, train, and supermarkets within walking distance.
Stayed 7 nights in Dec 2024

10/10 Excellent

Liliana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Well equiped kitchen and cleaning supplies. Super close by a big train hub.
Stayed 8 nights in Dec 2024

10/10 Excellent

Dick

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent, except for the lack of an air conditioner in the room, which can get a little stuffy in the summer. It's common practice to leave the windows open to let in cool air. Just be mindful of this if you are sensitive to road noise. Washing machines require better maintenance, as they leave a significant amount of lint on my laundry. My clothes actually ended up worst than before the wash :-(
Stayed 7 nights in Jun 2025

10/10 Excellent

Shabnam

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was perfect
Stayed 7 nights in Jul 2024

6/10 Okay

Joseph

Liked: Cleanliness, property conditions & facilities, communication
Would have been better with A/C
Stayed 4 nights in Aug 2024

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