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Ruby Lissi Hotel Vienna by IHG

4.0 star property

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Exterior - Ruby Lissi Hotel Vienna by IHG (Vienna)
Creator video - submitted by TRAVELFLY
Exterior - Ruby Lissi Hotel Vienna by IHG (Vienna)
Room (Cosy) | Bathroom | Shower, rainfall showerhead, designer toiletries, hair dryer - Ruby Lissi Hotel Vienna by IHG (Vienna)
Bar (on property) - Ruby Lissi Hotel Vienna by IHG (Vienna)
Located close to Jesuitenkirche and Dominikanerkirche, Ruby Lissi Hotel Vienna by IHG provides a bar. Guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Housekeeping
  • 24/7 front desk

Room options

View all photos for Room, Accessible (Cosy)

Room, Accessible (Cosy) | Premium bedding, in-room safe, individually decorated

Room, Accessible (Cosy)

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room (Cosy)

Premium bedding, in-room safe, individually decorated

Room (Cosy)

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room (Loft)

Room (Loft) | Premium bedding, in-room safe, individually decorated

Room (Loft)

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room (Lovely)

Premium bedding, in-room safe, individually decorated

Room (Lovely)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room (Nest)

Premium bedding, in-room safe, individually decorated

Room (Nest)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room (Ruby's Choice)

Premium bedding, in-room safe, individually decorated

Room (Ruby's Choice)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room (Ruby's Choice Upgraded)

Premium bedding, in-room safe, individually decorated

Room (Ruby's Choice Upgraded)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room (Wow)

Room (Wow) | Premium bedding, in-room safe, individually decorated

Room (Wow)

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Innere Stadt, a neighborhood in Vienna, Ruby Lissi Hotel Vienna by IHG is near a metro station. Dominikanerkirche and Jesuitenkirche are notable landmarks, and the area's natural beauty can be seen at Stadtpark-Kinderpark and Prater. Stephansplatz and Schwedenplatz are two other places to visit that come recommended. Guests appreciate the hotel's central location. Visit our Vienna travel guide
Map
Fleischmarkt 19, Vienna, 1010

What's nearby

  • Stephansplatz
    Stephansplatz
    6 min walk - 0.4 miles
  • St. Stephen's Cathedral
    St. Stephen's Cathedral
    6 min walk - 0.4 miles
  • Hofburg Imperial Palace
    Hofburg Imperial Palace
    13 min walk - 0.7 miles
  • Vienna State Opera
    Vienna State Opera
    16 min walk - 0.9 miles
  • Schwedenplatz
    5 min walk - 0.3 miles

Getting around

  • Schwedenplatz U-Bahn
    3 min walk
  • Vienna Mitte Station
    9 min walk
  • Vienna International Airport (VIE)
    26 min drive

Restaurants

  • Fenster Café
    3 min walk
  • Happy Noodles
    1 min walk
  • Griechenbeisl
    2 min walk
  • Swing Kitchen
    1 min walk
  • Schönscharf
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 28 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 24 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No elevator

More

  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Nearby parking fee: EUR 28 per day (1476 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Ruby Lissi Hotel Vienna by IHG pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Ruby Lissi Hotel Vienna by IHG?

Check-in start time: 3 PM; Check-in end time: 2 AM.

What time is check-out at Ruby Lissi Hotel Vienna by IHG?

Check-out is at 11 AM.

Where is Ruby Lissi Hotel Vienna by IHG located?

Located in Innere Stadt, this hotel is steps from Dominikanerkirche and Jesuitenkirche. Schwedenplatz and Stephansplatz are also within 10 minutes. Schwedenplatz U-Bahn and Stubentor U-Bahn are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ruby Lissi Hotel Vienna by IHG Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Amenities

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 531 out of 1000 reviews
Rating 8 - Good. 316 out of 1000 reviews
Rating 6 - Okay. 93 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Carlos A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente stay, good breakfast, friendy staff
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Mandana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff, beautiful bar and reception area.
Stayed 6 nights in Jun 2026
Verified

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the ease of being cashless “Plastic Fantastic”! Great location for close access to U-bahn, restaurants, etc. Excellent breakfast buffet and bars. Appreciated the option to forgo daily room service for a cocktail voucher in their bar.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Glynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second visit and the Ruby just gets better. Great location, great cool vibe through the hotel, brilliant helpful staff and great jazz combo on the last night. Can't recommend highly enough.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel in a great location.
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

Stacey

Liked: Cleanliness, staff & service, amenities
Hotel decor is awesome and beds were comfy (just ask for extra pillows). There’s no phone in the room, which I know is becoming more common, but it was frustrating when a fuse blew one night and we were left in the dark. However, the staff were extremely kind and very helpful. Would definitely stay again
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great roof top patio. Hipster vibe. Nice bars (2). Good breakfast nice selection. Conveniently located. Easy accessible. Friendly and helpful staff. Clean rooms. Lean luxury.
Stayed 4 nights in Jun 2026
Verified

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff, fantastic location. Very well decorated
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Cher Ming

Liked: Cleanliness, staff & service, amenities
Clean room, simply facility, location very convenient
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Michael

Good room and good location
Stayed 7 nights in Dec 2025
Verified

6/10 Okay

fiona

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Location is great, room didnt get cleaned on out 1st day, we had to ask for dry towels then 2nd day missed sticking toilet paper
Stayed 3 nights in Apr 2026
Verified

6/10 Okay

Jamil

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room was clean but at times felt dusty and bed linen was not great in my opinion. Location was great and the public areas of the hotel were also pretty good.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room, friendly and helpful staff, excellent breakfast and great location.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities
Staff were friendly and efficient. Hotel was quirky,atmospheric and great location
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has a great location. Nina in the bar area was exceptional. She was friendly, so helpful, attentive, a true delight! This hotel really is a bar with a hotel attached. The bar is photogenic, a wonderful place to relax and have conversations. The staff in the bar were hit and miss. Some incredible, others subdued. There is no front desk. It is self check in. I checked in on line, but I had to input all my information again at computers in the lobby. The bar staff have to help guests with check in, so sometimes bar service is slow. It is not their fault. The room amenities are very limited. Overall, I loved the bar area and convenient location. I would stay here again.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Virginia

Clean n very friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Matthew Gerald Charles

Liked: Cleanliness, amenities, property conditions & facilities
Great location,
Stayed 4 nights in Dec 2025
Verified

4/10 Poor

Fernando J

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't leave any valuable belongings like a watch that sadly was taken from the room, Don't even has a phone perhaps if you need inssacials lite a towel or toilet paper you have to go and get it yourself and if the room is hot ! Too bad you don't have control of it only they do ...having said that I think the price was responsible and location was very good, again don't leave valuable in the room .
Stayed 10 nights in May 2026
Verified

10/10 Excellent

Diljeet

Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice but the breakfast was the star for me. Great food and ambience
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Anni

Liked: Cleanliness, staff & service, amenities
Nice modern rooms. Friendly staff and a great atmosphere in this quiet hotel in the middle of Vienna. Cool antique interior and a good breakfast adds to the experience. Definitely recommended.
Stayed 3 nights in Feb 2026
Verified

4/10 Poor

james

Liked: Cleanliness, staff & service
Disliked: Amenities
The room was striped back to the bare basics (no water or cups in the room, no phones to call reception, no fridge etc) it feels like a hostel for adults. The breakfast was below average using the chia seed pudding and smoked salmon to mask the lack of hot breakfast items. Although the staff were very friendly.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay and awsome safe location. Breakfast was exceptional and the Hotel Staff were super friendly. Walk to city centre within minutes.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Comfortable and clean rooms. The common areas and lounge had a great vibe. Staff was excellent t and welcoming as well.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed and room. Close to shopping and good restaurants.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Mateusz

Liked: Cleanliness, amenities, property conditions & facilities
Small room but updated. Comfortable bed. Good breakfast buffet. Great location.
Stayed 1 night in Oct 2025