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Ruby Lissi Hotel Vienna by IHG

Property class: 4

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Property amenity - Ruby Lissi Hotel Vienna by IHG (Vienna)
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A bar area with multiple stools, a bar counter, and a variety of bottles and glasses. - Ruby Lissi Hotel Vienna by IHG (Vienna)
A spacious lounge area with leather sofas, armchairs, and a piano. - Ruby Lissi Hotel Vienna by IHG (Vienna)
A modern bathroom with a vanity, mirror, and lights. There is a shower area with a glass door and a towel rack. - Ruby Lissi Hotel Vienna by IHG (Vienna)
Located close to Dominikanerkirche and Schwedenplatz, Ruby Lissi Hotel Vienna by IHG provides a bar. Guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Bar
  • Housekeeping

Room options

View all photos for Room, Accessible (Cosy)

A modern hotel room with a large bed, a grey armchair, a small table, and a Marshall amplifier.

Room, Accessible (Cosy)

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Cosy)

A modern hotel room with a large bed, a desk with a laptop, a chair, and a TV.

Room (Cosy)

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Loft)

Room

Room (Loft)

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Lovely)

Room

Room (Lovely)

9.4 out of 10
Exceptional
(3 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Nest)

A modern hotel room with a large bed, a flat-screen TV, a bedside table with a lamp, and a glass shower enclosure.

Room (Nest)

9.2 out of 10
Wonderful
(5 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Ruby's Choice)

A modern hotel room with a large bed, a flat-screen TV, a bedside table with a lamp, and a glass shower enclosure.

Room (Ruby's Choice)

9.0 out of 10
Wonderful
(6 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Ruby's Choice Upgraded)

A modern hotel room with a large bed, two bedside tables with lamps, a shower area, and three wall-mounted mirrors.

Room (Ruby's Choice Upgraded)

8.0 out of 10
Very good
(4 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Wow)

A hotel room with a bed, a desk with a computer, a chair, and a television.

Room (Wow)

7.0 out of 10
Good
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Innere Stadt, a neighborhood in Vienna, Ruby Lissi Hotel Vienna by IHG is near a metro station. Dominikanerkirche and Stephansplatz are notable landmarks, and the area's natural beauty can be seen at Stadtpark-Kinderpark and Prater. Schwedenplatz and Hundertwasser House are two other places to visit that come recommended. Guests appreciate the hotel's central location. Visit our Vienna travel guide
Map
Fleischmarkt 19, Vienna, 1010

What's nearby

  • A city street with historic buildings, a cathedral spire, and storefronts including a pharmacy.
    Stephansplatz
    6 min walk - 0.4 miles
  • A panoramic view of a city at dusk with illuminated buildings and a prominent dome structure.
    St. Stephen's Cathedral
    6 min walk - 0.4 miles
  • A historic building with ornate architecture and a horse-drawn carriage in front.
    Hofburg Imperial Palace
    13 min walk - 0.7 miles
  • A historic building with classical architecture, large arched windows, and statues on the roof.
    Vienna State Opera
    14 min walk - 0.8 miles
  • Schwedenplatz
    5 min walk - 0.3 miles

Getting around

  • Schwedenplatz U-Bahn
    3 min walk
  • Vienna Mitte Station
    9 min walk
  • Vienna International Airport (VIE)
    26 min drive

Restaurants

  • Starbucks
    4 min walk
  • Griechenbeisl
    2 min walk
  • Fenster Café
    3 min walk
  • Happy Noodles
    1 min walk
  • Heindl's Palatschinkenkuchl
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 28 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 24 for adults and EUR 24 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • 4 floors
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Heating
  • Individually decorated
  • Individually furnished
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 24 for children
  • Nearby parking fee: EUR 28 per day (1476 ft away)
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Ruby Lissi Hotel Vienna by IHG pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 30 per pet, per stay. Service animals are exempt from fees.

What time is check-in at Ruby Lissi Hotel Vienna by IHG?

Check-in start time: 3 PM; Check-in end time: 2 AM.

What time is check-out at Ruby Lissi Hotel Vienna by IHG?

Check-out is at 11 AM.

Where is Ruby Lissi Hotel Vienna by IHG located?

Located in Innere Stadt, this hotel is within a 5-minute walk of Dominikanerkirche and Schwedenplatz. Stephansplatz and Stadtpark-Kinderpark are also within 10 minutes. Schwedenplatz U-Bahn and Stubentor U-Bahn are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ruby Lissi Hotel Vienna by IHG Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 541 out of 1003 reviews
Rating 8 - Good. 306 out of 1003 reviews
Rating 6 - Okay. 96 out of 1003 reviews
Rating 4 - Poor. 38 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Hotel located in really good area for tourist, breakfast was more than I was expected all clean and staff was amazing
Stayed 7 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amenities. Cool little bar downstairs and nice little area for breakfast upstairs.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccably clean room, close to shops, restaurants, transportation, very quiet, very safe neighborhood. Staff are very attentive. The bathrooms are exceptionally clean.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location, rooms clean and in the summer heat the air conditioning worked fantastically!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located…handy to all amenities…relaxing
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. Great location very close to one of the main streets and not far from many of the attractions to visit. Rooms were clean.
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly and helpful. The bar and dining rooms have a fantastic interior decor.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente stay, good breakfast, friendy staff
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff, beautiful bar and reception area.
Stayed 6 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was nice and in a great location. The room was nice, bed was comfy, shower was great. Only issue I had was I woke up at 7am from doors slamming, some of which were the cleaning staff. The bar area looked nice but was a bit limited on soft drinks.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff helpful beyond normal expectation
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Decor and vibe was unique. Property room could use some upgrades. AC did not work, noticed windows dirty upon opening and food debris on counters near windows. Staff was polite and accommodating. Great bar drinks!
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The location is great; however, the room had dampness on the ceiling and the paint was peeling. There were no bath towels on the first day, though the staff was professional and tried to be helpful.
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Liked: Staff & service
The staff were very helpful.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel in a great location.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, good location, good breakfast. Tiny rooms… Feels like a cruise ship. Very comfortable lounges. Was surprised that English was the preferred language with staff. The guitar amp in the room seemed a little excessive… But whatever. We plan to return.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all is perfect,employees location breakfeast...
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the ease of being cashless “Plastic Fantastic”! Great location for close access to U-bahn, restaurants, etc. Excellent breakfast buffet and bars. Appreciated the option to forgo daily room service for a cocktail voucher in their bar.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second visit and the Ruby just gets better. Great location, great cool vibe through the hotel, brilliant helpful staff and great jazz combo on the last night. Can't recommend highly enough.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff, fantastic location. Very well decorated
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room, friendly and helpful staff, excellent breakfast and great location.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Good room and good location
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, simply facility, location very convenient
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Hotel decor is awesome and beds were comfy (just ask for extra pillows). There’s no phone in the room, which I know is becoming more common, but it was frustrating when a fuse blew one night and we were left in the dark. However, the staff were extremely kind and very helpful. Would definitely stay again
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great roof top patio. Hipster vibe. Nice bars (2). Good breakfast nice selection. Conveniently located. Easy accessible. Friendly and helpful staff. Clean rooms. Lean luxury.
Stayed 4 nights in Jun 2026