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Residence Wollzeile

Property class: 3

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Photo gallery for Residence Wollzeile

A modern hotel room with a large bed, a sitting area, a bathroom with a bathtub, and a large mirror. - Residence Wollzeile (Vienna)
A hallway with a marble floor, a coat rack with a jacket, a small table with a candle, and a vase with flowers. - Residence Wollzeile (Vienna)
A modern hotel room with a dining area, a kitchen with a black countertop, and a patterned wooden floor. - Residence Wollzeile (Vienna)
A modern kitchen with dark cabinets, a stainless steel sink, and a dining area with a round table and chairs. - Residence Wollzeile (Vienna)
A spacious living room with a modern chandelier, a sofa set, and a decorative wall with line art. - Residence Wollzeile (Vienna)
A short walk from St. Stephen's Cathedral and Stephansplatz, Residence Wollzeile provides shopping on site, dry cleaning/laundry services, and a business center. For some rest and relaxation, visit the sauna or the steam room. Guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Classic Suite

A spacious living room with a large flat-screen TV, a wooden coffee table, and a chandelier.

Classic Suite

  • 110 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Suite (DS)

A hotel room with a large bed, a bedside table with a lamp, a chair, a small table with a vase, and a view of buildings through sheer curtains.

Deluxe Suite (DS)

  • 140 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Innere Stadt neighborhood, Residence Wollzeile is connected to a rail/subway station. Hofburg Imperial Palace and Vienna State Opera are cultural highlights, and some of the area's notable landmarks include Belvedere and Ernst Happel Stadium. Looking to enjoy an event or a game while in town? See what's happening at Wiener Stadthalle or Rapid Vienna Gerhard-Hanappi-Stadion. Visit our Vienna travel guide
Map
Wollzeile 13, Vienna, A-1010

What's nearby

  • A panoramic view of a city at dusk with illuminated buildings and a prominent dome structure.
    St. Stephen's Cathedral
    2 min walk - 0.1 miles
  • A city street with historic buildings, a cathedral spire, and storefronts including a pharmacy.
    Stephansplatz
    2 min walk - 0.1 miles
  • A Gothic cathedral with two towers, a large rose window, and a diamond-patterned roof.
    Kärntner Straße
    3 min walk - 0.2 miles
  • A historic building with ornate sculptures and a horse-drawn carriage in front.
    Hofburg Imperial Palace
    8 min walk - 0.5 miles
  • An ornate staircase with green carpet, gold chandeliers, and statues.
    Vienna State Opera
    9 min walk - 0.5 miles

Getting around

  • Stubentor U-Bahn
    4 min walk
  • Vienna Mitte Station
    10 min walk
  • Vienna International Airport (VIE)
    23 min drive

Restaurants

  • Figlmüller
    2 min walk
  • Zanoni & Zanoni
    3 min walk
  • Hard Rock Cafe Vienna
    5 min walk
  • Le Burger
    3 min walk
  • Plachutta
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (EUR 40 per day)

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: EUR 24 per person

Things to do

  • Indoor pool (guest access)
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Access to nearby indoor pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 8:00 AM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: EUR 50
Contactless check-in available
Late check-in subject to availability
Late check-in fee: EUR 50 for check-in between 8:00 PM and 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night, plus a deposit of EUR 25.00 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 24.00 per person
  • Airport shuttle fee: EUR 70.00 per vehicle (roundtrip)
  • Self parking fee: EUR 40.00 per day
  • Pet deposit: EUR 25.00 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 50 (subject to availability)
  • Late check-in fee: EUR 50 for check-in between 8:00 PM and 11:30 PM
  • Late check-out fee: EUR 50 (subject to availability)
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property is professionally cleaned

Frequently asked questions

Is Residence Wollzeile pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of EUR 25.00 per day and a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 40.00 per day.

What time is check-in at Residence Wollzeile?

Check-in start time: 8:00 AM; Check-in end time: 10:00 PM. Early check-in is available for a fee of EUR 50 (subject to availability). Late check-in is available from 8:00 PM– 11:30 PM for a fee of EUR 50.

What time is check-out at Residence Wollzeile?

Check-out is at 11:00 AM. Late check-out is available for EUR 50 (subject to availability).

Does Residence Wollzeile provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 70.00 per vehicle applies.

Where is Residence Wollzeile located?

Located in Innere Stadt, this hotel is steps from Stephansplatz and St. Stephen's Cathedral. Hofburg Imperial Palace and Vienna State Opera are also within 15 minutes. Stubentor U-Bahn is only a 4-minute walk and Stephansplatz U-Bahn is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Residence Wollzeile Reviews

9.2

Wonderful

9.8

Cleanliness

10

Location

9.0

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 8 out of 11 reviews
Rating 8 - Good. 2 out of 11 reviews
Rating 6 - Okay. 0 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

Reviews

Verified review

10/10 Excellent

Bev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A luxurious Residence in beautiful Vienna

An absolutely fantastic Residence of superb luxury. In a prime area in Vienna, close to all amenities. A fantastic price for a luxury brand new Penthouse with everything you could possibly want to make your stay unforgettable.Vera was superb and we will never forget her kindness and the professional service she gave us. She went out of her way to help and checked in on us to make sure we had everything we needed. Thank you for an incredible stay in Vienna. Our memories will last a lifetime.
Verified review

10/10 Excellent

Shu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, everything is within walking distance, friendly stuffs, spacious and clean rooms. Will love to be back soon !
Stayed 5 nights in Feb 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The residence was very clean and beautiful. The staff was very friendly and helpful! Location is perfect! My family had a great time here😊
Stayed 3 nights in Feb 2019
Verified review

8/10 Good

Serguei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place with a broken elevator

This is a great property in a great area. Unfortunately the only building elevator broke down and we had to climb stairs for 4 last days of 6 days stay. This ruined vacation for our handicapped family member. The residence sent a fruit basket and we appreciated the effort, though I would consider a room rate reduction to be an appropriate compensation!
Stayed 6 nights in Dec 2018
Verified review

8/10 Good

Rosanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern apartment. Worth to try

Modern decoration. Value for money.
Verified review

4/10 Poor

adam

Liked: Cleanliness
Disliked: Staff & service

Non-responsive management

Automatic lights kicked on several times while we were there, including at 4am twice. We told management, who did not even respond to texts or emails. I understand that there is no onsite management, but that is a pretty basic request. Apartment was also a hotel room, absolutely nothing like the featured apartments seen in the photos.
Verified review

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location, perfect staff!

This is a fabulous place to stay in Vienna! It is in the perfect location- 5 min walk or less to Stephansplatz, half a block from Figlmueller (most famous Wiener schnitzel) across the street from a very good cafe (Cafe Diglas) and I could go on. Super easy for transport everywhere- you are at the heart of the city! Staff is amazing!!!! Vera responded to questions extremely rapidly, very accommodating! (Even when she was off, Niklas responded to email almost immediately!). Asked for early check in and they made it work! We made it through the the airport in record time and arrived 30 min even earlier than predicted (after overnight flight from USA with kids). Two staff members called Vera immediately, she was there in less than 5 min and we were in the room immediately! They appear to be doing SOM renovations/apartment conversions but always blissfully quiet and most accommodating and incredibly nice staff ever! As for the roo- we stayed in 301/311- two bedrooms, kitchen and living room with sofa bed. My family (2 adults, 3 kids) loved it. It is incredibly posh, a bit awkward layout given it is an older building updated to posh apartment and done extremely well. Beds are definitely firm, everything else fantastic! I normally reserve my highest ratings for incredible resorts, but I cannot imagine a better place AND staff for a stay in Vienna! This is the best you will find- book here if available and consider yourself extremely lucky!
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

samira

Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort