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Pension Suzanne

3.0 star property
Pension in Vienna, steps from Vienna State Opera

Choose dates to view prices

Photo gallery for Pension Suzanne

Comfort Double Room, Kitchenette | Private kitchen
Reception
Free toiletries, hair dryer, towels
In-room safe, free WiFi, bed sheets
Family Suite | In-room safe, free WiFi, bed sheets
Steps from Vienna State Opera, this pension offers comfy rooms with WiFi and attentive service. Guests can store luggage, grab free newspapers, and get personalized tour advice before exploring Hofburg Imperial Palace and the Spanish Riding School nearby.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, free WiFi, bed sheets

Standard Double Room

7.4 out of 10
Good
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Private bathroom
Hair dryer
Satellite channels
Daily housekeeping
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, free WiFi, bed sheets

Superior Double Room

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Private bathroom
Hair dryer
Satellite channels
Daily housekeeping
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Double Room

In-room safe, free WiFi, bed sheets

Comfort Double Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Comfort Double Room, Kitchenette

Comfort Double Room, Kitchenette | In-room safe, free WiFi, bed sheets

Comfort Double Room, Kitchenette

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
  • 34 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Economy Double Room

In-room safe, free WiFi, bed sheets

Economy Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Flat-screen TV
Private bathroom
Hair dryer
Satellite channels
Daily housekeeping
In-room safe
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | In-room safe, free WiFi, bed sheets

Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Flat-screen TV
Private bathroom
Hair dryer
Satellite channels
Daily housekeeping
Desk
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Suite

Family Suite | In-room safe, free WiFi, bed sheets

Family Suite

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Refrigerator
Flat-screen TV
2 bedrooms
Private bathroom
Hair dryer
  • 80 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 Double Beds and 1 Double Sofa Bed

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About the neighborhood

Map
Walfischgasse 4, Vienna, A-1010

What's nearby

  • Vienna State Opera - 2 min walk - 0.1 miles
  • Hofburg Imperial Palace - 2 min walk - 0.1 miles
  • Stephansplatz - 6 min walk - 0.4 miles
  • St. Stephen's Cathedral - 8 min walk - 0.5 miles
  • Vienna Christmas Market - 16 min walk - 0.9 miles

Getting around

  • Oper-Karlsplatz Tram Stop - 3 min walk
  • Vienna Mitte Station - 16 min walk
  • Vienna International Airport (VIE) - 26 min drive

Restaurants

  • ‪Gerstner K. u. K. Hofzuckerbäcker - ‬1 min walk
  • ‪Plachuttas Gasthaus zur Oper - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Stadtboden Original Wiener Bierkultur - ‬2 min walk
  • ‪Zum Kaiser Wiener Würstelstand - ‬1 min walk

About this property

Pension Suzanne

Pension near Vienna State Opera
Close to Hofburg Imperial Palace and Spanish Riding School, Pension Suzanne has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A roundtrip airport shuttle (surcharge), tour/ticket assistance, and luggage storage
  • An elevator, a front-desk safe, and smoke-free premises
  • A reception hall and free newspapers
  • Guest reviews give top marks for the helpful staff and location
Room features
All guestrooms at Pension Suzanne include thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 40 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector

Property is also known as

Pension Suzanne Vienna
Pension Suzanne
Suzanne Vienna
Pension Suzanne Hotel Vienna
Suzanne Hotel Vienna
Pension Suzanne Vienna
Pension Suzanne Pension
Pension Suzanne Pension Vienna

Frequently asked questions

Is Pension Suzanne pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pension Suzanne?

This property doesn't offer parking.

What time is check-in at Pension Suzanne?

Check-in start time: 2 PM; Check-in end time: 10 PM. After-hours check-in is not available.

What time is check-out at Pension Suzanne?

Check-out is at 11:00 AM.

Does Pension Suzanne provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 40 per vehicle applies.

Where is Pension Suzanne located?

Located in Innere Stadt, this pension is steps from Kärntner Straße and Vienna State Opera. Hofburg Imperial Palace and Spanish Riding School are also within 10 minutes. Oper-Karlsplatz Tram Stop and Bösendorferstraße, Karlsplatz Tram Stop are within a 5-minute walk.

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Pension Suzanne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 180 out of 331 reviews
Rating 8 - Good. 120 out of 331 reviews
Rating 6 - Okay. 24 out of 331 reviews
Rating 4 - Poor. 4 out of 331 reviews
Rating 2 - Terrible. 3 out of 331 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel encompasses selected rooms within an apartment building. Outstanding central location near Opera, Karlsplatz, ring road, and city center pedestrian shopping and dining zone. Interior decor is a bit dated, but good value for location.
Stayed 3 nights in Jun 2025

8/10 Good

Toru

Liked: Cleanliness, staff & service, property conditions & facilities
Location and breakfast, very good!
Stayed 1 night in Jul 2023

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly staff
Stayed 4 nights in Jun 2024

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at this apartment. Great location and great crowd and vibrant crowd in this area.would definitely stay here again.
Stayed 3 nights in May 2024

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place, thank you
Stayed 1 night in Apr 2025

8/10 Good

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location, nice staff. The room is quite big, quite and clean
Stayed 4 nights in Apr 2024

8/10 Good

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Nice hotel. Had everything we needed.
Stayed 2 nights in Jul 2023

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pension Suzanne is an older hotel conveniently located near the Opera House, making it an ideal choice for first-time visitors to Vienna like us. The decor offers a charming glimpse of Vienna’s past, which I really appreciated. The air conditioning was a welcome relief during the particularly warm days of our stay. Our room was cleaned daily, and while guest services aren’t available around the clock, I truly valued the warm, personal greetings we received each time we passed the reception. Considering the price, I found it excellent value and would gladly stay here again on a future visit to Vienna.
Stayed 4 nights in Jul 2025

8/10 Good

Gideon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is situated in the centre of the city with easy access to the most important places. A most familiar staff and a lovely breakfast.
Stayed 4 nights in Sep 2022

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Plenty of restaurants and shops within walking distance. Very friendly and helpful staff. Room was very clean and comfortable for a family of four. We would highly recommend this location.

10/10 Excellent

Zhao Yuan

Liked: Cleanliness, staff & service, property conditions & facilities
Very center of Vienna, walkable to all the interested places! It’s a little small room but clean and comfortable. Recommended!
Stayed 3 nights in Apr 2024

10/10 Excellent

Mitzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two nights in Vienna city central

Pension Suzanne provides lovely accommodation just one block from the famed Opera House in Vienna. It was the perfect location to begin our trip to Austria. Hotel staff are friendly and helpful. I would love to stay here again.
Stayed 2 nights in May 2023

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little hotel in top location

We had a wonderful stay at the Pension Suzanne! The staff was very helpful and friendly, and the rooms were cleaned to perfection everyday. The location was right in the middle of Inner Stadt and a few minutes away from major sites like the Opera, Stephansplatz, and Hopsburg Palace. Our room was a tad on the small side and could use a little updating but that's to be expected in a major city like Vienna. We had a wonderful stay and can't wait to be back again!
Stayed 3 nights in Feb 2024

8/10 Good

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location right in front of opera house. Great management. Good breakfast. The apartment was tight, and we were kind of tripping on each other. Elevator and some other amenities were a little rickety but overall ok. Loved having the extra kitchen room.
Stayed 3 nights in May 2023

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Outdated room but overall good.
Stayed 1 night in Sep 2025

8/10 Good

Andrei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once one "north american" person gets over the first impression of an "european apartment" the place is very convenient and has many advantages. The location is right downtown, has a kitchenet where you can basically cook your own food if that's what you want. The place is clean, and the staff is vacuum and cleaning every day. Sometimes there is some noise from the internal court but nothing major.
Stayed 6 nights in Sep 2025

8/10 Good

Shalini

Liked: Cleanliness, staff & service, property conditions & facilities
While very unassuming from the outside, this hotel is a little gem right in the centre of all the activities. Very close to the opera, the metro and shopping and restaurants. Staff are very friendly and they keep the rooms very clean. There are some stairs to navigate and the elevator is a bit slow and small, but loved the hotel.
Stayed 5 nights in Sep 2025

10/10 Excellent

myroslaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest boutique hotels we have ever stayed at. Beautiful old Austrian decor. You could not ever find closer location to everything. Hop on hop off bus right out the door, abundant food mètres away and shopping steps away. Highly recommend
Stayed 3 nights in Aug 2025

10/10 Excellent

I-Chen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the reception was very friendly and helpful. The rooms are very clean and spacious. Very comfortable stay!
Stayed 3 nights in Aug 2025

8/10 Good

Maria Chiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura si trova in una posizione strategica, molto vicina alla metro e al corso principale. Si sviluppa su un piano di un condominio. Ci sono molti locali nella zona. Servizio cordiale, parlano tutti in inglese. Solo un signore alla reception mixava inglese e tedesco. La camera era in stile settecentesco, molto pulita anche se con la moquette. Nel complesso era molto carina. Bagno nuovo, l’unica pecca è stata la rottura della caldaia, per cui abbiamo dovuto attendere l’intervento del tecnico prima di farci una bella doccia calda. Non c’era l’aria condizionata, ma ci hanno dato un pinguino. Complessivamente ottimo rapporto qualità-prezzo
Stayed 3 nights in Jul 2025

10/10 Excellent

Amandine

Nice staff. Great location. Very quiet. Comfortable beds. I recommmend.
Stayed 4 nights in Jul 2025

10/10 Excellent

ebru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Konumu çok çok iyiydi.Opera binasının hemen karşısında ve hem alışveriş caddesine hemde turistik yerlerin çoğuna yürüme mesafesindeydi.Hergün oda temizleniyordu.Bu fiyat bulunabilecek en güzel pansiyondu.
Stayed 3 nights in Jun 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
This was a cute little property right by the Opera. It is somewhat of an odd setup and a little outdated, but it was cozy and served all of our needs. It was a great location. Would stay here again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ruth

Liked: Cleanliness, amenities, property conditions & facilities
Algo antiguo pero es lo de menos está súper bien situado y son muy amables
Stayed 2 nights in May 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and convenient

Comfortable hotel near square of shops and restaurants. The manager is very nice. Umbrellas available to loan for rainy days. Few steps away from a delicious cafe. Walking distance to a lot of sites.
Stayed 2 nights in May 2025

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