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Hotel Pension Excellence

4.0 star property
Pension with a 24-hour front desk, near Vienna State Opera

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Photo gallery for Hotel Pension Excellence

Staircase
Lobby
Economy Double Room | Minibar, in-room safe, desk, blackout drapes
Exterior
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Apartment, 1 Bedroom, Kitchen

Standard Apartment, 1 Bedroom, Kitchen | Living room | Flat-screen TV

Standard Apartment, 1 Bedroom, Kitchen

Highlights

Soundproofed
Air conditioning
Heating
Kitchen
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 55 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, blackout drapes

Single Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Free bottled water
  • 12 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room

Economy Double Room | Minibar, in-room safe, desk, blackout drapes

Economy Double Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Free bottled water
  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Apartment, 1 King Bed with Sofa bed, Kitchen

Executive Apartment, 1 King Bed with Sofa bed, Kitchen | Living room | Flat-screen TV

Executive Apartment, 1 King Bed with Sofa bed, Kitchen

Highlights

Soundproofed
Air conditioning
Heating
Kitchen
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room

Double Room | Minibar, in-room safe, desk, blackout drapes

Double Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Free bottled water
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, blackout drapes

Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Free bottled water
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Map
Alser Strasse 21, Vienna, Vienna, 1080

What's nearby

  • Vienna Christmas Market - 11 min walk - 0.6 miles
  • Hofburg Imperial Palace - 17 min walk - 0.9 miles
  • Spanish Riding School - 3 min drive - 1.1 miles
  • St. Stephen's Cathedral - 4 min drive - 1.3 miles
  • Vienna State Opera - 4 min drive - 1.5 miles

Getting around

  • Lange Gasse Tram Stop - 1 min walk
  • Spittelau Station - 4 min drive
  • Vienna International Airport (VIE) - 18 min drive

Restaurants

  • ‪Alser Cafe - ‬2 min walk
  • ‪Crème de la Crème - ‬1 min walk
  • ‪Suppenbar - ‬1 min walk
  • ‪Salettl im alten AKH - ‬2 min walk
  • ‪Universitätsbräuhaus - ‬2 min walk

About this property

Hotel Pension Excellence

Upscale pension near Vienna Christmas Market
Close to MuseumsQuartier and Spanish Riding School, Hotel Pension Excellence provides amenities like dry cleaning/laundry services.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-in
  • An elevator, tour/ticket assistance, and luggage storage
  • A 24-hour front desk, smoke-free premises, and laundry services
Room features
All guestrooms at Hotel Pension Excellence boast thoughtful touches such as air conditioning, as well as amenities like safes and sound-insulated walls.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, German, Italian, Russian

Property amenities

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (EUR 20 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 6 for children

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchairs on site

More

  • 1 building
  • 1 floor
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20.0 per night
Cribs (infant beds) are available for EUR 20.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 6 for children
  • Self parking fee: EUR 20 per day
  • Crib (infant bed) fee: EUR 20.0 per night
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Excellence Pension
Excellence Vienna
Pension Excellence
Pension Excellence Vienna
Excellence Hotel Vienna
Excellence Vienna
Hotel Pension Excellence Vienna
Hotel Pension Excellence Pension
Hotel Pension Excellence Pension Vienna

Frequently asked questions

Is Hotel Pension Excellence pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Pension Excellence?

Self parking is available for EUR 20 per day. Limited spots are available.

What time is check-in at Hotel Pension Excellence?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hotel Pension Excellence?

Check-out is at noon.

Where is Hotel Pension Excellence located?

Located in Josefstadt, this pension is within a 15-minute walk of St. Anna Children's Hospital and Vienna Christmas Market. MuseumsQuartier and Hofburg Imperial Palace are also within 1 mi (2 km). Lange Gasse Tram Stop is only a 2-minute walk and Skodagasse Tram Stop is 3 minutes.

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Hotel Pension Excellence Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 28 out of 148 reviews
Rating 8 - Good. 54 out of 148 reviews
Rating 6 - Okay. 48 out of 148 reviews
Rating 4 - Poor. 14 out of 148 reviews
Rating 2 - Terrible. 4 out of 148 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!!!
Stayed 2 nights in Dec 2024

8/10 Good

Frederik

Liked: Cleanliness, staff & service, room comfort
Clean hotel, good service.
Stayed 3 nights in Dec 2024

8/10 Good

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in walking distance to centre. Hotel was a bit tired, but clean. Staff were pleasant & helpful.
Stayed 2 nights in Jul 2024

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent value for the money. Great wifi spacious rooms right in the center for a super cheap price!
Stayed 3 nights in Mar 2024

8/10 Good

JULIETA

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean, confortable AND in a great location for transporting yo main touristic points. Perfect for a short stay where you only need a good place to hace a shower, sleep and start with a good breakfast. I recommend ir.
Stayed 2 nights in Sep 2023

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
its perfect.
Stayed 2 nights in Mar 2024

6/10 Okay

Ann

Liked: Staff & service, amenities
The hotel was okay for what we needed. All staff with the exception of one were excellent. The younger guy on the desk on arrival perhaps could have been a bit more welcoming and given a bit more information about our stay. Would have been really nice to have a kettle in the room or access to the coffee machine available throughout the day. At times it was so cold and wanted to just come back to the room and relax but a hot drink would be nice. The rooms were generally clean. Location was good for the Christmas market and not too far from the airport. Lots of coffee shops, noodle bars, kebabs and pharmacies but choices of restaurants were limited..
Stayed 3 nights in Nov 2024

10/10 Excellent

Arianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay there: people was really kind and the room was ok. However, I recommend you to improve your breakfast because there was a limited choice. I would have liked to find more cakes 😁

10/10 Excellent

Kriota

Liked: Cleanliness, staff & service, property conditions & facilities
Charming building, very helpful multilingual staff, quiet at night, and some entertaining artwork on the walls. What more could you want? A yarn shop next door? It's there. A perfect place to stay.
Stayed 4 nights in May 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although not in the centre of Vienna, the hotel is within easy walking distance of the Hofburg and other sites. The restaurants around the hotel are a little cheaper also because they aren’t on the tourist radar. The staff were very accommodating and pleasant to talk to. The hotel itself is very nice, the dining area in particular is well decorated. The breakfast was good, with muesli, fruit, hams and cheeses on offer as well as cooked eggs. My room was modern and clean, the bathroom had a slightly odd layout and the shower was a little grotty (not dirty but just typical discolouration in older showers). I really enjoyed my stay and would visit again if in Vienna.
Stayed 3 nights in May 2024

8/10 Good

Haakon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Opphold under Solotur

Helt Helt Ok. Greit for 2 netter
Stayed 2 nights in May 2023

2/10 Terrible

Vladimir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
cold service, monotonous breakfast, dirty and worst of all - no hot water in the bathroom. The water was barely warm. Only one key to the room - very inconvenient. Mold in the bathroom. Extremely dissatisfied.
Stayed 6 nights in Dec 2022

8/10 Good

Andrew

Liked: Staff & service, property conditions & facilities
Reception staff were friendly and helpful. The breakfast was okay but the bread wasn’t always fresh. The room attendant didn’t always provide clean towels but hung the used ones back up if they weren’t dirty. The room attendant didn’t always provide new toilet rolls even when there were none left. The safe didn’t have instructions in English and after making the reception aware, nothing happened. I found it difficult to get to sleep as the trams ran right outside my bedroom window. I was woken up earlier than I would have liked because of this. The WI-FI was poor and I ended up using my data as a work-around.
Stayed 5 nights in Aug 2024

6/10 Okay

DANIAL

Disliked: Cleanliness

Hotel is far and service is bad also.

Hotel was ok not so good or bad. Hotel is far like 25 min by walk from Vienna city center like Opera.Breakfast was not so good, but that Chinese or Korean girl who served breakfast really good and helpful.Hotel cleaning was not good stayed with family 4 nights just changed towels two times, didn't changed bed sheets and didn't clean even bathroom also.Really bad service. If new going guest think hotel is close to city as hotel menion, don't trust on them it's far and old hotel and even they say 4 star hotel, but hotel condition and service is like 2 or 3 star hotel. I don't recommended this hotel for myself or someone else also, if next time, i'll travel to Vienna again.
Stayed 4 nights in Jul 2022

6/10 Okay

Christian

Disliked: Cleanliness
Das Hotel macht den Eindruck, auf Verschleiß gefahren zu werden: Lose Handtuch- und Toilettenpapierhalter, der WLAN-AP hängt am LAN-Kabel von der Decke, mit der Tischplatte des einbeingen Tisches im Frühstücksraum kann man Kinderwippe spielen, der Duschkopf ist verkalkt und verschimmelt, der Aufzug defekt... Kurz: Für das aufgerufene Geld bekommt man in Wien anderenorts deutlich besseres.
Stayed 2 nights in Apr 2025

6/10 Okay

Stefan

Disliked: Cleanliness, staff & service

Renovierungsbedürftig!!!

Service OK. Dame an der Rezeption👌TOP. Servicepersonal beim Frühstück, macht nur das was es muss. Fragen dauern, etwas länger, insgesamt nicht wirklich aufmerksam. Reinigungspersonal: Ein SKANDAL, es gab Blutflecken auf dem Zwischenlaken & Gr. Urinflecken auf den Matratzen. FOTOS vorhanden!!! Zimmer sonst sauber. Bad ok geputzt. Zimmer renovierungsbedürftig! Betten NEU. Laminat neu, knarzt wie ab!
Stayed 3 nights in Dec 2024

8/10 Good

johannes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unkompliziert
Stayed 1 night in Nov 2024

6/10 Okay

Cinzia

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveler

Sparsamt frukostutbud.
Stayed 1 night in Aug 2024

4/10 Poor

ROSA ANA

Stayed 5 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

リーズナブル

タオルの交換が不十分であった．ただし，アップグレードをしてくれたので，部屋は快適であった．値段はリーズナブルであった．
Stayed 6 nights in Jul 2024

4/10 Poor

Anders

Disliked: Cleanliness
Hotellet ligger godt. Men morgenmaden er ikke til nogen som helst stjerner. Tørt brød, “elastik” pålæg og kedeligt æg med kogte pølser. Larm fra metro, som kører under hotellet
Stayed 2 nights in Jul 2024

8/10 Good

Joris

Stayed 5 nights in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Mikael

Liked: Staff & service
Stayed 2 nights in Jun 2024