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Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Flat-screen TV

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Breakfast Available
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C

Explore the area

    Popular LocationSchoenbrunn Zoo10 min drive
    Popular LocationLiechtenstein Castle11 min drive
    AirportVienna (VIE-Vienna Intl.)16 min drive
    Popular LocationSchoenbrunn Palace19 min drive

Book online or call:

1-800-675-4318

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    About this area

    Vienna

    Located in Vienna's Liesing neighborhood, Pension Erlaa is in the business district. Naschmarkt and Mariahilfer Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Schoenbrunn Zoo and Museum of Natural History. Looking to enjoy an event or a game? See what's going on at Wiener Stadthalle or Ernst Happel Stadium. Our guests appreciate the guest house's quiet location.
    View in a map
    Popular Location

    What's nearby

    • Schoenbrunn Zoo - 10 min drive
    • Liechtenstein Castle - 11 min drive
    • Wiener Stadthalle - 13 min drive
    • Schoenbrunn Palace - 19 min drive
    • Belvedere - 22 min drive

    Getting around

    • Vienna Schonbrunner Allee Station - 5 min walk
    • Erlaaer Street U-Bahn - 7 min walk
    • AirportVienna Intl. Airport (VIE) - 16 min drive

    About this property

    Pension Erlaa

    Free newspapers, a front-desk safe, and free self parking are available at this smoke-free pension. WiFi in public areas is free. All 14 rooms offer free WiFi, private yards, and flat-screen TVs with satellite channels. Other amenities available to guests include minibars, portable fans, and hair dryers.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    High-touch surfaces are cleaned and disinfected
    Sheets and towels are washed at 60°C/140°F or hotter
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free uncovered self parking
    • Limited parking spaces
    • Parking height restrictions apply

    Food and drink

    • Buffet breakfast available for a fee daily 7:00 AM–9:00 AM: EUR 6 for adults and EUR 3 for children

    Family friendly

    • Rollaway/extra beds (surcharge)

    Conveniences

    • Free newspapers in lobby
    • Front-desk safe
    • No elevators

    Guest services

    • Daily housekeeping
    • Front desk (limited hours)
    • Luggage storage

    Languages spoken

    • English
    • Farsi
    • German

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Upper floors accessible by stairs only

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Blackout drapes/curtains
    • Heating
    • Linens
    • Portable fan
    • Rollaway/extra beds (surcharge)

    Bathroom

    • Free toiletries
    • Hair dryer
    • Shower
    • Towels

    Entertainment

    • Flat-screen TV
    • Satellite channels

    Food and drink

    • Minibar

    Outdoor space

    • Yard

    More

    • Desk
    • Safe

    Policies

    Check-in

    Check-in from 1:00 PM - 8:00 PM
    Minimum check-in age - 18

    Check-out

    Check-out before 11:00 AM

    Special check-in instructions

    The front desk is open daily from 7 AM - 8:00 PM
    This property doesn't offer after-hours check-in
    To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

    Access methods

    Staffed front desk

    Pets

    No pets or service animals allowed

    Children and extra beds

    Children are welcome
    Kids stay free! One child stays free when using existing bedding
    Rollaway/extra beds are available for EUR 20.00 per day
    Cribs (infant beds) are not available

    Property payment types

    Important information

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Fee for buffet breakfast: EUR 6 for adults and EUR 3 for children (approximately)
    • Rollaway bed fee: EUR 20.00 per day
    • Facilities fee: EUR 14 per person, per day and includes use of: sauna

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    Guests must contact this property in advance to reserve rollaway/extra beds

    We should mention

    No pets and no service animals are allowed at this property
    Parking height restrictions apply

    National rating

    Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
    4.4
    Excellent
    38 reviews
    5 - Excellent
    19
    4 - Good
    17
    3 - Okay
    0
    2 - Poor
    1
    1 - Terrible
    1

    4.6/5

    Cleanliness

    4.6/5

    Staff & service

    4.0/5

    Amenities

    4.3/5

    Property conditions & facilities

    5/5 Excellent

    Traveled with family
    Happy face iconLiked: Staff & service, amenities, property conditions & facilities
    Host Xerxes is very nice and heart warming, room is clean and comfortable,we are very satisfied.
    Stayed 2 nights in Oct 2019

    4/5 Good

    Traveled with family
    Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
    Hotel on the outskirts of Vienna. 10 minutes walk to the metro. Very nice hotel owners.
    Stayed 2 nights in Sep 2019

    5/5 Excellent

    Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
    I stayed there recently and the family who own the hotel were very welcoming. I will definitely stay here again.
    Stayed 5 nights in Aug 2019

    1/5 Terrible

    Traveled with family
    Sad face IconDisliked: Staff & service, amenities, property conditions & facilities
    Hi everyone, I want to make sure whoever is considering coming here is aware of all experiences at Pension Erlaa, especially if it’s your first time visiting Vienna. I came with my grandmother who had visited Vienna before about 6 years ago, we are from the U.S, she’s 78 years old now. There are sensor lights in the lobby that ended up turning on as my grandmother fell going down the stairs near the entrance (it was dark outside already). We turned on the lights in the hall and there was some lighting in the stair well- the lights turn on and off- even when going up the stairs too if it’s not sensing motion as you’re walking. Therefore, it’s a major potential for physical injury that Pension Erlaa needs to take responsibility for. No elevator either as you can see in their description. Anyways, management got defensive when we asked to leave and get a full refund. We had only been there for about 3 hours or so in total, so we didn’t even spend one night. No towels, we asked twice- you have to go down the stair well to ring a bell to get assistance. They were very rude, raising their voices- especially a man who kept interfering, cursing in German. We called our booking company and were only given only 2 nights refund for our 8 night stay per the decision given by Pension Erlaa. We left not only due to the poor treatment by staff, but also due to our events being far away for my grandmother to walk on a swollen ankle and now needing a hotel with an elevator.
    Stayed 8 nights in Apr 2019

    4/5 Good

    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Staff were very polite and welcoming
    Stayed 3 nights in Mar 2019