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Novotel Wien City

4.0 star property
Eco-certified hotel with a 24-hour business center and a 24-hour front desk

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Photo gallery for Novotel Wien City

Situated in the heart of the city, the hotel offers a contemporary look with a curved facade.
Welcome to our hotel lobby, featuring a central reception desk, flat-screen TV, and comfortable seating area.
Sit and enjoy a meal in this urban outdoor seating area with comfortable chairs and tables.
Relax in a stylish space with seating areas, a counter, and a large mural.
Relax in this stylish room with a large bed, flat-screen TV, and comfortable seating area.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Business Room, 1 Double Bed

Relax in a spacious room with a large flat-screen TV, desk, and coffee maker.

Business Room, 1 Double Bed

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed with Sofa bed

Relax in a spacious room with a large bed, sofa, and flat-screen TV.

Executive Room, 1 Double Bed with Sofa bed

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
  • 29 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Relax in comfort with a large bed, flat-screen TV, and cozy seating area.

Standard Room, 1 Double Bed

8.4 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
Electric kettle
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed

Relax in a spacious room with a large bed, sofa, and flat-screen TV.

Family Room, 1 Double Bed

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed

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About the neighborhood

Map
Aspernbrueckengasse 1, Vienna, Vienna, 1020

What's nearby

  • St. Stephen's Cathedral - 11 min walk - 0.6 miles
  • Stephansplatz - 11 min walk - 0.6 miles
  • Hofburg Imperial Palace - 18 min walk - 1.0 mile
  • Vienna State Opera - 3 min drive - 1.3 miles
  • Vienna Christmas Market - 4 min drive - 1.6 miles

Getting around

  • Julius-Raab-Platz Tram Stop - 3 min walk
  • Vienna Mitte Station - 12 min walk
  • Vienna International Airport (VIE) - 15 min drive

Restaurants

  • ‪Ramasuri - ‬2 min walk
  • ‪Klyo - ‬3 min walk
  • ‪Badeschiff - ‬5 min walk
  • ‪Vapiano - ‬1 min walk
  • ‪Café Ansari - ‬2 min walk

About this property

Novotel Wien City

Upscale eco-certified hotel near Prater
Near St. Stephen's Cathedral and Stephansplatz, Novotel Wien City provides a terrace, shopping on site, and a coffee shop/cafe. The on-site international cuisine restaurant, Family and Friends, offers lunch and dinner. In addition to a playground and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Express check-out, express check-in, and smoke-free premises
  • Tour/ticket assistance, an elevator, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 127 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, showers, and hair dryers
  • Flat-screen TVs with premium channels
  • Free infant beds, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Hungarian, Italian, Romanian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 29 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 27 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Family and Friends

Things to do

  • Playground
  • Shopping

Family friendly

  • In-room crib
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (59 inch wide door)
  • Handrails in stairways (47 inches high)
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 29 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 27 per person
  • Airport shuttle fee: EUR 52 per person (one-way)
  • Self parking fee: EUR 29 per day
  • Pet fee: EUR 29 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 1
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Novotel Wien
Novotel Wien City
Novotel Wien City Hotel
Novotel Wien City Hotel Vienna
Novotel Wien City Vienna
Novotel Hotel Vienna
Novotel Vienna
Vienna Novotel
Novotel Vienna
Novotel Hotel Vienna
Vienna Novotel
Novotel Wien City Hotel
Novotel Wien City Vienna
Novotel Wien City Hotel Vienna

Frequently asked questions

Is Novotel Wien City pet-friendly?

Yes, Novotel Wien City allows dogs (limit 1 total). There's a fee of EUR 29 per pet, per night. Service animals are exempt from fees.

How much is parking at Novotel Wien City?

Self parking is available for EUR 29 per day.

What time is check-in at Novotel Wien City?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Novotel Wien City?

Check-out is at noon.

Does Novotel Wien City provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 52 per person applies.

Where is Novotel Wien City located?

Located in Leopoldstadt, this eco-certified hotel is within a 15-minute walk of Danube River, Prater, and Stephansplatz. Vienna State Opera and St. Stephen's Cathedral are also within 1 mi (2 km). Julius-Raab-Platz Tram Stop and Nestroyplatz U-Bahn are within a 5-minute walk.

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Novotel Wien City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 463 out of 1002 reviews
Rating 8 - Good. 416 out of 1002 reviews
Rating 6 - Okay. 92 out of 1002 reviews
Rating 4 - Poor. 21 out of 1002 reviews
Rating 2 - Terrible. 10 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Goran

Liked: Cleanliness, amenities, property conditions & facilities
It was great, stayed with young family.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rodrigo de

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible property
Stayed 2 nights in Jul 2025

10/10 Excellent

Mary Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel near everything
Stayed 1 night in Jun 2025

10/10 Excellent

Nora

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, location, and easy check in/out. Would come again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mathew

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and centrally located to various methods of transport. Multiple dinning options a short walk away.
Stayed 3 nights in Jun 2025

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good.
Stayed 3 nights in Jul 2025

8/10 Good

Bate

Liked: Cleanliness, staff & service
Pros: Enjoyed the property and the surrounding area. The breakfast spread was excellent, with a great variety of options. Cons: Room design and decor could use improvement. The view was underwhelming. Walkability: The location is relatively convenient, though some other hotels are closer to key attractions and more centrally located.
Stayed 3 nights in Jul 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and quiet stay in the heart of Vienna!
Stayed 2 nights in Apr 2025

10/10 Excellent

Nadienka

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at the lobby is very kind and they are always willing to help
Stayed 4 nights in Jun 2025

10/10 Excellent

Selen

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 2 nights in Jul 2025

6/10 Okay

David

Liked: Cleanliness
Location was nice and room was clean and in good condition. Design of the room is poor. Lacking locks on bathroom mini fridge open to small children and toilet with no fan or window.
Stayed 5 nights in Jul 2025

10/10 Excellent

Doranna De

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable
Stayed 2 nights in May 2025

10/10 Excellent

Kanoksak

Perfect location and very good services.
Stayed 1 night in Mar 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, brilliant location for getting about, no faults
Stayed 3 nights in Mar 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful, the staff was very helpful and nice. Thank you very much.
Stayed 4 nights in Apr 2025

10/10 Excellent

Thomas Michael

Liked: Cleanliness, amenities, property conditions & facilities
Every thing was clean
Stayed 4 nights in May 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hi we stayed for 4 nights - hotel very comfy & in the central good for yrsndprt links & near every thing we needed - room was warm & had what we needed- lovely city travelled with wife & friends / will recommend thank you
Stayed 4 nights in Jan 2025

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and stylish hotel within walking distance (or tram/metro hop distance) of the city center of Vienna. Had a very enjoyable weekend stay with my spouse!
Stayed 2 nights in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Very conveniently located
Stayed 3 nights in Dec 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel
Stayed 1 night in Nov 2024

8/10 Good

Salih

Liked: Cleanliness, property conditions & facilities, room comfort
Overall, our stay was good. However, it would have been better if I didn't have to prove to the front desk clerk when checking out that I paid for parking by showing my credit card record. They should have it in their own records.
Stayed 1 night in Apr 2025

10/10 Excellent

Naileshni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Clean and friendly, Close to the train
Stayed 2 nights in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room was clean, nice and spacious. The location is perfect and next to metro station. The hotel is a sustainable hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Adam Stewart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Fantastic hotel and staff. Highly recommend.
Stayed 3 nights in Aug 2024

8/10 Good

emanuel

Liked: Cleanliness, staff & service
.
Stayed 2 nights in Apr 2025