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Novotel Wien City

4.0 star property
Hotel with a restaurant, near Vienna State Opera

Choose dates to view prices

Novotel Wien City, in the heart of Vienna, offers an upscale retreat near St. Stephen's Cathedral and Stephansplatz. This eco-certified hotel features on-site shopping, a playground for children, and the Family and Friends restaurant serving international cuisine.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Room service

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, blackout drapes, free cribs/infant beds

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
Electric kettle
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed

Family Room, 1 Double Bed | In-room safe, desk, blackout drapes, free cribs/infant beds

Family Room, 1 Double Bed

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed with Sofa bed

In-room safe, desk, blackout drapes, free cribs/infant beds

Executive Room, 1 Double Bed with Sofa bed

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Hair dryer
Bathrobes
  • 29 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Business Room, 1 Double Bed

In-room safe, desk, blackout drapes, free cribs/infant beds

Business Room, 1 Double Bed

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Aspernbrueckengasse 1, Vienna, Vienna, 1020

What's nearby

  • St. Stephen's Cathedral - 11 min walk - 0.6 miles
  • Stephansplatz - 11 min walk - 0.6 miles
  • Hofburg Imperial Palace - 18 min walk - 1.0 mile
  • Vienna State Opera - 3 min drive - 1.3 miles
  • Vienna Christmas Market - 4 min drive - 1.6 miles

Getting around

  • Julius-Raab-Platz Tram Stop - 3 min walk
  • Vienna Mitte Station - 12 min walk
  • Vienna International Airport (VIE) - 15 min drive

Restaurants

  • ‪Klyo - ‬3 min walk
  • ‪Badeschiff - ‬5 min walk
  • ‪Goldener Papagei - ‬1 min walk
  • ‪Ramasuri - ‬2 min walk
  • ‪Duzi's - ‬2 min walk

About this property

Novotel Wien City

Upscale hotel near Hofburg Imperial Palace
Near St. Stephen's Cathedral and Stephansplatz, Novotel Wien City provides a terrace, a coffee shop/cafe, and a playground. The on-site international cuisine restaurant, Family and Friends, offers lunch and dinner. In addition to dry cleaning/laundry services and car rentals on site, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Express check-out, express check-in, and smoke-free premises
  • Multilingual staff, a 24-hour front desk, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 127 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, showers, and hair dryers
  • Flat-screen TVs with premium channels
  • Free infant beds, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Mercure Wien City
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  • Free WiFi
  • Air conditioning
  • Breakfast available
8.8 out of 10, Excellent, 170 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 29 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 27 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Family and Friends

Things to do

  • Gym
  • Playground

Family friendly

  • In-room crib
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (59 inch wide door)
  • Handrails in stairways (47 inches high)
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 29 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 27 per person
  • Airport shuttle fee: EUR 52 per person (one-way)
  • Self parking fee: EUR 29 per day
  • Pet fee: EUR 29 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 1
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Novotel Wien
Novotel Wien City
Novotel Wien City Hotel
Novotel Wien City Hotel Vienna
Novotel Wien City Vienna
Novotel Hotel Vienna
Novotel Vienna
Vienna Novotel
Novotel Vienna
Novotel Hotel Vienna
Vienna Novotel
Novotel Wien City Hotel
Novotel Wien City Vienna
Novotel Wien City Hotel Vienna

Frequently asked questions

Is Novotel Wien City pet-friendly?

Yes, Novotel Wien City allows dogs (limit 1 total). There's a fee of EUR 29 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 29 per day.

What time is check-in at Novotel Wien City?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Novotel Wien City?

Check-out is at noon.

Does Novotel Wien City provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 52 per person applies.

Where is Novotel Wien City located?

Located in Leopoldstadt, this hotel is within a 15-minute walk of Danube River, Prater, and Stephansplatz. Vienna State Opera and St. Stephen's Cathedral are also within 1 mi (2 km). Julius-Raab-Platz Tram Stop and Nestroyplatz U-Bahn are within a 5-minute walk.

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Reviews

Novotel Wien City Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Location

8.8

Staff & service

8.8

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 462 out of 1000 reviews
Rating 8 - Good. 414 out of 1000 reviews
Rating 6 - Okay. 90 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

Reviews

10/10 Excellent

Hannah Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, able to leave luggage after check out Lots of choices at breakfast
Stayed 4 nights in Aug 2025

10/10 Excellent

Rodrigo de

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible property
Stayed 2 nights in Jul 2025

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and stylish hotel within walking distance (or tram/metro hop distance) of the city center of Vienna. Had a very enjoyable weekend stay with my spouse!
Stayed 2 nights in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Very conveniently located
Stayed 3 nights in Dec 2024

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very close to shopping and public transportation, the staff are very friendly and it very clean property
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location to walk to the historic area, 2 mins to nearest metro, lovely restaurants nearby, safe area with children
Stayed 1 night in Aug 2024

10/10 Excellent

MODESTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice rooms with comfortable beds. The staff were very kind. Al excellent option to stay with family.
Stayed 1 night in Apr 2023

10/10 Excellent

Thomas Michael

Liked: Cleanliness, amenities, property conditions & facilities
Every thing was clean
Stayed 4 nights in May 2025

10/10 Excellent

Selen

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 2 nights in Jul 2025

10/10 Excellent

Krishnagopal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the city, everything is near. Teaffic though
Stayed 2 nights in Jun 2025

10/10 Excellent

Naileshni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Clean and friendly, Close to the train
Stayed 2 nights in Dec 2024

6/10 Okay

David

Liked: Cleanliness
Location was nice and room was clean and in good condition. Design of the room is poor. Lacking locks on bathroom mini fridge open to small children and toilet with no fan or window.
Stayed 5 nights in Jul 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in Vienna

Location was pretty good - very close to RingStrasse - so it made getting around town very convenient. Rooms were quite small (especially with sleeper sofa pulled out for kids). Also the air conditioning didn't get quite as cold as we prefer so we were really hot in the room. Our room wasn't ready until 5 pm, which was especially disappointing given that we had taken a red eye and were waiting for a room since arriving 8:30 in the morning. Breakfast was fantastic and staff were great.
Stayed 2 nights in Jun 2025

8/10 Good

José Rodrigo

Liked: Cleanliness, property conditions & facilities
Near the river
Stayed 3 nights in Aug 2023

10/10 Excellent

Liana

Liked: Cleanliness, property conditions & facilities
Very good
Stayed 1 night in Jun 2023

8/10 Good

zahra

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Manager was very rude, we landed at 1200pm got to the hotel and they made us wait until 3:00 to get the room. We had 3 children with us. The waiter was also very rude. We decided not to eat at the hotel.
Stayed 3 nights in Feb 2023

8/10 Good

Laura

Liked: Cleanliness, staff & service
The air conditioning/heating system was very noisy and we had problems switching it off. The room was in need of a refresh.
Stayed 2 nights in Nov 2022

10/10 Excellent

Steven Siaw Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is close to a metro. Room is clean and with good supple of coffee and tea. Breakfast spread is good.
Stayed 4 nights in Oct 2025

6/10 Okay

Malin

Liked: Amenities, property conditions & facilities
Wir hatten Zimmer als Familie mit 2 kleinen Zimmern, ohne Frühstück, denn 27€ pro Erwachsenen war uns einfach zu teuer, dafür,dass wir beide wenig frühstücken. Die Reinigung des Zimmers lies statk zu wünschen übrig, in 3 Tagen wurde der Müll nur 1x geleert und auch nur 1x gesaugt (was bei Sand aus den Gummistiefeln schon am Tag davor nötig gewesen wäre). Nach Toilettenpapier mussten wir auch selbst fragen. Dafür hatten wir täglich frische Duschhandtücher für die Kinder, die ihre aber gar nicht benutzt hatten. Also auf ganzer Linie Unfug. Der Standort war gut, um zu Fuß die Stadt zu erkunden.
Stayed 3 nights in Oct 2025

8/10 Good

Torsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute Lage zu Sehenswürdigkeiten und öffentlichen Verkehrsmitteln
Stayed 3 nights in Sep 2025

8/10 Good

Christiane

Liked: Cleanliness, staff & service
Bis auf einmal nur kaltes Wasser war es okay
Stayed 6 nights in Sep 2025

8/10 Good

Mstislaw

Disliked: Cleanliness
Alles gut
Stayed 6 nights in Sep 2025

8/10 Good

Birgit Dagmar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gut zu erreichen Nahe vieler Sehenswürdigkeiten In unmittelbarer Nähe viele verschiedene Restaurants.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ronn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura situata fuori dal centro storico, ma molto comoda si può raggiungere il centro camminando o utilizzando i mezzi pubblici. Zona molto tranquilla e ben servita.
Stayed 3 nights in Aug 2025

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo rapporto qualità/prezzo. Posizione centrale, a due passi da metro e tram. Colazione abbondante e varia, camera spaziosa e silenziosa.
Stayed 5 nights in Aug 2025

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