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Novotel Suites Wien City Donau

4.0 star property
Hotel with a bar, near Prater

Choose dates to view prices

Located near Vienna State Opera, Novotel Suites Wien City offers a genuine retreat. Enjoy the quiet garden setting with vegetable garden views, stay connected with in-room WiFi, or unwind with complimentary coffee and tea in the lobby.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Pet friendly

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 Double Bed with Sofa bed

Suite, 1 Double Bed with Sofa bed | Premium bedding, in-room safe, desk, soundproofing

Suite, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Hair dryer
Eco-friendly toiletries
Separate bathtub and shower
Soundproofed rooms
Air conditioning
Free cribs/infant beds
Premium bedding
Eco-friendly toiletries
Hair dryer
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 1 King Bed with Sofa bed (Junior)

Premium bedding, in-room safe, desk, soundproofing

Standard Suite, 1 King Bed with Sofa bed (Junior)

9.0 out of 10
Wonderful
(21 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Hair dryer
Eco-friendly toiletries
Soundproofed rooms
Air conditioning
Free cribs/infant beds
Premium bedding
Eco-friendly toiletries
Hair dryer
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, 1 King Bed with Sofa bed (Junior)

Family Suite, 1 King Bed with Sofa bed (Junior) | Premium bedding, in-room safe, desk, soundproofing

Family Suite, 1 King Bed with Sofa bed (Junior)

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Sofa bed - double
Premium bedding
Hair dryer
Soundproofed rooms
Air conditioning
Free cribs/infant beds
Premium bedding
Sofa bed
Eco-friendly toiletries
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Business Suite, 1 King Bed (Junior)

Premium bedding, in-room safe, desk, soundproofing

Business Suite, 1 King Bed (Junior)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Free minibar items
Flat-screen TV
Premium bedding
Separate bedroom
Soundproofed rooms
Air conditioning
Free cribs/infant beds
Premium bedding
Eco-friendly toiletries
Hair dryer
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Twin Beds

Junior Suite, 2 Twin Beds | Premium bedding, in-room safe, desk, soundproofing

Junior Suite, 2 Twin Beds

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Hair dryer
Eco-friendly toiletries
Soundproofed rooms
Air conditioning
Free cribs/infant beds
Premium bedding
Eco-friendly toiletries
Hair dryer
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Radingerstrasse 2, Vienna, Vienna, 1020

What's nearby

  • Messe Wien Exhibition and Congress Center - 11 min walk - 0.6 miles
  • Prater - 14 min walk - 0.8 miles
  • Vienna International Centre - 2 min drive - 0.9 miles
  • St. Stephen's Cathedral - 6 min drive - 2.2 miles
  • Vienna State Opera - 6 min drive - 2.7 miles

Getting around

  • Vorgartenstrasse U-Bahn - 3 min walk
  • Vienna Praterstern Station - 11 min walk
  • Vienna International Airport (VIE) - 16 min drive

Restaurants

  • ‪BahnBistro Lassallestrasse - ‬7 min walk
  • ‪A1 Telekom Austria AG - ‬2 min walk
  • ‪Ströck - Lassallestraße - ‬4 min walk
  • ‪Mochi Ramen Bar - ‬4 min walk
  • ‪Thali - ‬3 min walk

About this property

Novotel Suites Wien City Donau

Upscale hotel near Prater
Consider a stay at Novotel Suites Wien City Donau and take advantage of a terrace, a garden, and a bar. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and a TV in the lobby
  • A vending machine, an elevator, and tour/ticket assistance
  • A vegetable garden, smoke-free premises, and multilingual staff
Room features
All 158 rooms boast comforts such as premium bedding and first-run movies, as well as perks like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and separate tubs/showers
  • Flat-screen TVs with satellite channels and first-run movies
  • Free infant beds, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 26 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 25 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • Elevator

More

  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • First-run movies
  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 29 per pet, per night
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Self parking fee: EUR 26 per day (in/out privileges)
  • Pet fee: EUR 29 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 1
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Suite Novotel Wien City ex Messe
Suite Novotel Wien City ex Messe Hotel
Suite Novotel Wien City ex Messe Hotel Vienna
Suite Novotel Wien City ex Messe Vienna
Novotel Suites Wien City Hotel Vienna
Novotel Suites Wien City Hotel
Novotel Suites Wien City Vienna
Novotel Suites Wien City
Suite Novotel Wien Messe Hotel Vienna
Suitehotel Hotel Wien Messe
Suitehotel Hotel Vienna
Suite Novotel Wien City (ex Messe)
Novotel Suites Wien City Hotel
Novotel Suites Wien City Vienna
Novotel Suites Wien City Hotel Vienna

Frequently asked questions

Is Novotel Suites Wien City Donau pet-friendly?

Yes, this hotel allows pets (limit 1 total). There's a fee of EUR 29 per pet, per night.

How much is parking at Novotel Suites Wien City Donau?

Self parking is available for EUR 26 per day.

What time is check-in at Novotel Suites Wien City Donau?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Novotel Suites Wien City Donau?

Check-out is at noon.

Where is Novotel Suites Wien City Donau located?

Located in Leopoldstadt, this hotel is within 1 mi (2 km) of Wurstelprater and Prater. Vienna State Opera and Vienna Christmas Market are also within 3 mi (5 km). Vorgartenstrasse U-Bahn and Vorgartenstraße Station are within a 5-minute walk.

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Reviews

Novotel Suites Wien City Donau Reviews

8.6

Excellent

8.6

Cleanliness

8.2

Location

8.6

Staff & service

8.8

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 456 out of 1016 reviews
Rating 8 - Good. 406 out of 1016 reviews
Rating 6 - Okay. 104 out of 1016 reviews
Rating 4 - Poor. 36 out of 1016 reviews
Rating 2 - Terrible. 14 out of 1016 reviews

Reviews

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, well-appointed rooms at a great price, only two stops away from the Austria Center. Will definitely stay here again for future conferences, as I prefer to be closer to the Prater and the city center.
Stayed 6 nights in Oct 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and metro is right outside the hotel!
Stayed 4 nights in Aug 2025

10/10 Excellent

Tanitnun

Liked: Cleanliness, staff & service, amenities
The Hotel is amazing. Breakfast is very excellent. but only one thing that need to fix is some flying little creatur at water machine.
Stayed 6 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, convenient location near a train station.
Stayed 2 nights in Jun 2025

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel itself good - rooms huge although not a fan of the caravan style bathrooms! Area not the best but Ubahn 2 minutes away and in central Vienna in 5 mins.
Stayed 3 nights in Jul 2025

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great hotel. Great room. great location. Great city and lovely staff! Will be staying here again when back in Wien!
Stayed 7 nights in Dec 2024

10/10 Excellent

Miruna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was very good 10/10
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Great option with excellent access to Public Transport.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sundar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay Room was very nice
Stayed 3 nights in Sep 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for a business stay or for a tourist trip. Rooms are spacious and the inclusion of kettle and microwave is much appreciated. 2 minutes to the ubahn and then 10 minutes to the centre of the city - ideal
Stayed 8 nights in Mar 2025

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Room is very big and clean. Beds are comfortable and have a clean bath tub inside the shower room. We really enjoyed our stay here. Definitely will come back again. Front desk staff are very friendly too.
Stayed 1 night in Feb 2025

8/10 Good

Ilja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J
Stayed 3 nights in Jul 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms, plenty of room and close to transport
Stayed 4 nights in Aug 2023

10/10 Excellent

Edward James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size room and good facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

David Andrew

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in Jun 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was extremely friendly. They were always able to help me. I highly recommend it!
Stayed 5 nights in Mar 2024

8/10 Good

Paul

Liked: Amenities
Very quiet hotel. No noise from any other rooms. Close to U-bahn which was very easy to use. Less than 20 minutes from the city centre. Staff helpful. Room always clean and made up when we got back at the end of the day. Will choose to stay here again.
Stayed 6 nights in Aug 2024

10/10 Excellent

Katrien

Liked: Cleanliness, staff & service, amenities
The toilet had a smell and the second night, a man above me was probably smoking. The rest was fine!
Stayed 5 nights in Feb 2025

10/10 Excellent

Ho Yin Honson

Liked: Cleanliness, staff & service, property conditions & facilities
worthing buying.
Stayed 5 nights in Jul 2024

4/10 Poor

Naela

Liked: Cleanliness, property conditions & facilities
The hotel air conditioning was not working and we had to sleep in heat and the staff said that they cant help us a lot Breakfast buffet had very limited options especially for kids
Stayed 2 nights in Jun 2023

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort

Not well-managed hotel

As all elevators are broken, every customer had to use stairs to go up to own room. And also, in our room, the fridge in our room was also broken and smells of room was uncomfortable... I always enjoy staying Novotel hotels, but this was the worst experiences at the Novotel group's hotel...
Stayed 5 nights in Dec 2023

4/10 Poor

Simon

Disliked: Staff & service, amenities
The room was fine, no issues there. However Accor Hotels want you to be green and yet every day the cleaners wanted to come in when we specifically put out the door tag that says be good to the environment, don't clean your room. Breakfast was absolutely extortionate, there was no way we were going to spend 24€ per person per morning! The online checking in system failed, so after a long day I had to check in again! The reception staff were typically talking among themselves or on mobile phones, then were very vague about any questions we had regarding directions, shopping or transport. As mentioned the room itself was great, nothing else was.
Stayed 5 nights in Dec 2024

10/10 Excellent

Robbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet breakfast is one of the best I had in Europe. The room was clean, comfortable and complete- even has an ironing board and flat iron. Although there’s absolutely no chance in hell they can give you an “early check-in”. As we arrived at the hotel at 11:30am and waited until 3pm to actually check-in. Maybe understandable as it’s their policy but some hotels provide “flexibility “ and Novotel, according to the receptionist “absolutely can’t and absolutely no chance for early check-in”. But the actual property/room was great and the buffet breakfast excellent and worth the price.
Stayed 1 night in Jul 2023

10/10 Excellent

Joachim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauberes Zimmer. Sehr gutes Frühstück
Stayed 5 nights in Oct 2025

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly, helpful and attentive staff. Exceptionaly clean room. Compared to other European hotels, this room is very huge. Toilet and shower are separated, which is very convenient especially in the morning. Close to subway and train station.
Stayed 7 nights in Sep 2025

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