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In-room safe, desk, blackout drapes, free cribs/infant beds
In-room safe, desk, blackout drapes, free cribs/infant beds
In-room safe, desk, blackout drapes, free cribs/infant beds
In-room safe, desk, blackout drapes, free cribs/infant beds

Guest reviews

4.4 out of 5 Excellent
586 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air Conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Map

Explore the area

Popular LocationMariahilfer Street15 min walk
Popular LocationNaschmarkt10 min drive
Popular LocationWiener Stadthalle13 min drive
AirportVienna (VIE-Vienna Intl.)30 min drive

Book online or call:

1-800-675-4318

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About this area

Vienna

Located in Vienna's Margareten neighborhood, MAXX by Steigenberger Vienna is near the airport and near a metro station. Schoenbrunn Palace and Vienna State Opera are notable landmarks, and travelers looking to shop may want to visit Naschmarkt and Mariahilfer Street. Looking to enjoy an event or a game? See what's going on at Wiener Stadthalle or Ernst Happel Stadium. Guests appreciate the hotel's central location.
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Popular Location

What's nearby

  • Mariahilfer Street - 15 min walk
  • Schoenbrunn Palace - 9 min drive
  • Naschmarkt - 10 min drive
  • Wiener Stadthalle - 13 min drive
  • Museum of Art History - 13 min drive

Getting around

  • Margaretengurtel U-Bahn - 3 min walk
  • Westbahnhof station - 17 min walk
  • AirportVienna Intl. Airport (VIE) - 30 min drive

Restaurants

  • Bar & Lounge Nepomuk – Serves light fare daily.

About this property

MAXX by Steigenberger Vienna

This smoke-free hotel features a full-service spa, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. All 195 rooms offer free WiFi, refrigerators, and flat-screen TVs with satellite channels. Guests will also find espresso makers, free bottled water, and hair dryers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: EUR 24 per day
  • Electric car charging station
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 24.00 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness center
  • Full-service spa

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • German
  • Italian
  • Serbian

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference space (1938 square feet)

Outdoors

  • Terrace

Spa

  • Body treatments
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Handrails in stairways
  • In-room accessibility
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Linens

Bathroom

  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Safe

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per accommodation, per night
Dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child 2 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 24.00 per person (approximately)
  • Airport shuttle fee: EUR 40.00 per vehicle (one way)
  • Self parking fee: EUR 24 per day
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
4.4
Excellent
586 reviews
5 - Excellent
309
4 - Good
220
3 - Okay
37
2 - Poor
17
1 - Terrible
3

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities

1/5 Terrible

Stayed 3 nights in Aug 2020

5/5 Excellent

Happy face iconLiked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing place to stay
Amazing stay ans hotel and the staff were so friendly and accommodating, ps the spa was a brilliant addition :)
Stayed 3 nights in Aug 2020

5/5 Excellent

Stayed 2 nights in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, staff were friendly and the design inside the hotel is awesome, location not bad there is 5min walking to supermarket and the train station 10 min waking as well.
Stayed 4 nights in Jul 2020