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In-room safe, desk, blackout drapes, free cribs/infant beds
In-room safe, desk, blackout drapes, free cribs/infant beds
In-room safe, desk, blackout drapes, free cribs/infant beds
In-room safe, desk, blackout drapes, free cribs/infant beds

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationSchoenbrunn Palace9 min drive
    Popular LocationNaschmarkt11 min drive
    Popular LocationWiener Stadthalle12 min drive
    AirportVienna (VIE-Vienna Intl.)30 min drive

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Book online or call:

1-800-675-4318
  • Superior Double Room

    4.7/5 guest room rating

    Room amenities

    • 258 sq ft
    • Sleeps 2
    More detailsSuperior Double Room
  • Deluxe Double Room

    4.2/5 guest room rating

    Room amenities

    • 258 sq ft
    • Sleeps 2
    More detailsDeluxe Double Room
  • Deluxe Room (Plus)

    5/5 guest room rating

    Room amenities

    • 334 sq ft
    • Sleeps 2
    More detailsDeluxe Room (Plus)
  • Junior Suite

    5/5 guest room rating

    Room amenities

    • 366 sq ft
    • Sleeps 2
    More detailsJunior Suite
  • Superior Room

    Room amenities

    • 377 sq ft
    • Sleeps 2
    More detailsSuperior Room

About this area

Vienna

Located in Vienna's Margareten neighborhood, MAXX by Steigenberger Vienna is near the airport and near a metro station. Schoenbrunn Palace and Vienna State Opera are notable landmarks, and travelers looking to shop may want to visit Naschmarkt and Mariahilfer Street. Looking to enjoy an event or a game? See what's going on at Wiener Stadthalle or Ernst Happel Stadium. Our guests appreciate the hotel's central location.
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Popular Location

What's nearby

  • Schoenbrunn Palace - 9 min drive
  • Vienna State Opera - 10 min drive
  • Naschmarkt - 11 min drive
  • Wiener Stadthalle - 12 min drive
  • Museum of Natural History - 12 min drive

Getting around

  • Margaretengurtel U-Bahn - 3 min walk
  • Westbahnhof station - 17 min walk
  • AirportVienna Intl. Airport (VIE) - 30 min drive

Restaurants

  • Bar & Lounge Nepomuk – Serves light fare daily.

About this property

MAXX by Steigenberger Vienna

Luxury Vienna hotel in Margareten, near Schoenbrunn Palace
This smoke-free hotel features a full-service spa, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. All 195 rooms offer free WiFi, refrigerators, and flat-screen TVs with satellite channels. Guests will also find espresso makers, free bottled water, and hair dryers.
MAXX by Steigenberger Vienna offers 195 air-conditioned accommodations with espresso makers and safes. Flat-screen televisions come with satellite channels.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

City SPA has 1 treatment room. Services include massages and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: EUR 24 per day
  • Electric car charging station
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 24.00 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness center
  • Full-service spa

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • German
  • Italian
  • Serbian

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference space (1938 square feet)

Outdoors

  • Terrace

Spa

  • Body treatments
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Handrails in stairways
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Linens

Bathroom

  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Safe

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per accommodation, per night
Dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child 2 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 24.00 per person (approximately)
  • Airport shuttle fee: EUR 40.00 per vehicle (one way)
  • Self parking fee: EUR 24 per day
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Falkensteiner Hotel Wien
MAXX Steigenberger Hotel Vienna
Falkensteiner Wien
Falkensteiner Wien Margareten
MAXX Steigenberger Vienna
MAXX Hotel Vienna
MAXX by Steigenberger Vienna Hotel
MAXX by Steigenberger Vienna Vienna
MAXX by Steigenberger Vienna Hotel Vienna

Frequently asked questions

Is MAXX by Steigenberger Vienna pet-friendly?
Yes, cats and dogs are allowed at this property. There's a fee of EUR 15 per accommodation, per night. Service animals are exempt from fees.
How much is parking at MAXX by Steigenberger Vienna?
Self parking is available for EUR 24 per day.
What time is check-in at MAXX by Steigenberger Vienna?
Check-in is from 3:00 PM–midnight.
What time is check-out at MAXX by Steigenberger Vienna?
Check-out is at noon.
Does MAXX by Steigenberger Vienna provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 40.00 per vehicle, one way, applies.
Where is MAXX by Steigenberger Vienna located?
Located in Margareten, this luxury hotel is within a 15-minute walk of Raimund Theater and Mariahilfer Street. Schoenbrunn Palace and Wiener Stadthalle are also within 2 mi (3 km). Margaretengurtel U-Bahn is only a 3-minute walk and Gumpendorfer Street U-Bahn is 10 minutes.
4.4
Excellent
578 reviews
5 - Excellent
305
4 - Good
217
3 - Okay
37
2 - Poor
17
1 - Terrible
2

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Stayed 2 nights in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, staff were friendly and the design inside the hotel is awesome, location not bad there is 5min walking to supermarket and the train station 10 min waking as well.
Stayed 4 nights in Jul 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel in good location
We had a great stay! Modern hotel in a good location and close to the “u-bahn” which takes you to central Vienna within minutes. We stayed in a Junior Suite, which has its own terrace! Really a nice extra feature. The wellness area is also a nice add on to this hotel. Would gladly visit again
Stayed 4 nights in Feb 2020

3/5 Okay

Traveled with family
Happy face iconLiked: Property conditions & facilities
Sad face IconDisliked: Staff & service
Nice room and location close to a metro station, but service virtually doesn’t exist. We had 2 single blankets on our bed and when asked to get a double blanket we were told they don’t have one. Also, when we were out of shower soap, we were told to get down to the reception to get more. Conditioner was out of the question as they didn’t have it either. And also when we tried to order room service, we had to go and get ourselves. Water bottle is complimentary in the room every day but unless we through out the bottle it wasn’t replaced, even if there was just a single drop of water in it.
Stayed 6 nights in Dec 2019