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Hotel Kaiserin Elisabeth

4.0 star property
Pet-friendly Vienna hotel connected to a shopping center, steps from St. Stephen's Cathedral

Choose dates to view prices

Photo gallery for Hotel Kaiserin Elisabeth

Lobby
Single Room | Minibar, in-room safe, blackout drapes, free WiFi
Interior entrance
Lobby
Property entrance
Hotel Kaiserin Elisabeth, in Vienna's center, offers a sophisticated base for exploration. Enjoy the on-site art gallery, café, or lobby fireplace. Helpful staff provides dry cleaning/laundry services. Albertina and Hofburg Imperial Palace are within easy reach.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Room service
  • Pet friendly
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Single Room

Single Room | Minibar, in-room safe, blackout drapes, free WiFi

Single Room

8.8 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
Minibar
Cable/satellite channels
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Minibar, in-room safe, blackout drapes, free WiFi

Double Room

9.2 out of 10
Wonderful
(45 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
Minibar
Cable/satellite channels
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, blackout drapes, free WiFi

Superior Double Room

10.0 out of 10
Exceptional
(27 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
Minibar
Cable/satellite channels
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Weihburggasse 3, Vienna, Vienna, 1010

What's nearby

  • Stephansplatz - 1 min walk - 0.0 miles
  • St. Stephen's Cathedral - 2 min walk - 0.1 miles
  • Hofburg Imperial Palace - 5 min walk - 0.3 miles
  • Albertina - 5 min walk - 0.3 miles
  • Vienna State Opera - 8 min walk - 0.5 miles

Getting around

  • Stephansplatz U-Bahn - 3 min walk
  • Vienna Mitte Station - 14 min walk
  • Vienna International Airport (VIE) - 28 min drive

Restaurants

  • ‪Aida Café - ‬2 min walk
  • ‪Demel - ‬2 min walk
  • ‪Café de l'Europe - ‬3 min walk
  • ‪Conditorei Sluka - ‬1 min walk
  • ‪McDonald's - ‬2 min walk

About this property

Hotel Kaiserin Elisabeth

Upscale hotel near St. Stephen's Cathedral
Located close to Albertina and Hofburg Imperial Palace, Hotel Kaiserin Elisabeth provides an art gallery on site, a shopping mall on site, and a coffee shop/cafe. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and airport pick-up service (surcharge)
  • Multilingual staff, a computer station, and luggage storage
  • Free newspapers, coffee/tea in the lobby, and a porter/bellhop
  • Guest reviews speak highly of the central location, helpful staff, and first-rate property condition
Room features
All 63 rooms offer comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches like free WiFi and minibars. Guest reviews highly rate the clean, comfortable rooms at the property.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking within 0.2 miles (EUR 40 per day)
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Self parking on site (EUR 40 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 29 per person
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 80.0 per night
Cribs (infant beds) are available for EUR 15 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 29 per person
  • Airport shuttle fee: EUR 58 per vehicle (maximum occupancy 4)
  • Self parking fee: EUR 40 per day
  • Nearby parking fee: EUR 40 per day(1312 ft away; open 24 hours)
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15 per night
  • Rollaway bed fee: EUR 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Top Ccl
Top Ccl Kaiserin Elisabeth
Top Ccl Kaiserin Elisabeth Hotel
Top Ccl Kaiserin Elisabeth Hotel Vienna
Top Ccl Kaiserin Elisabeth Vienna
Hotel Kaiserin Elisabeth Vienna
Hotel Kaiserin Elisabeth
Kaiserin Elisabeth Vienna
Kaiserin Elisabeth
Hotel Kaiserin Elisabeth Hotel
Hotel Kaiserin Elisabeth Vienna
Hotel Kaiserin Elisabeth Hotel Vienna

Frequently asked questions

Is Hotel Kaiserin Elisabeth pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 30 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hotel Kaiserin Elisabeth?

Self parking is available for EUR 40 per day.

What time is check-in at Hotel Kaiserin Elisabeth?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Kaiserin Elisabeth?

Check-out is at 11:00 AM.

Does Hotel Kaiserin Elisabeth provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of EUR 58 per vehicle applies.

Where is Hotel Kaiserin Elisabeth located?

Located in Innere Stadt, this hotel is within a 10-minute walk of St. Stephen's Cathedral, Hofburg Imperial Palace, and Albertina. Vienna State Opera is 0.4 mi (0.6 km) away. Stephansplatz U-Bahn is only a 3-minute walk and Weihburggasse Tram Stop is 6 minutes.

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Reviews

Hotel Kaiserin Elisabeth Reviews

9.4

Exceptional

9.6

Cleanliness

9.8

Location

9.6

Staff & service

9.2

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 740 out of 1000 reviews
Rating 8 - Good. 216 out of 1000 reviews
Rating 6 - Okay. 30 out of 1000 reviews
Rating 4 - Poor. 6 out of 1000 reviews
Rating 2 - Terrible. 8 out of 1000 reviews

Reviews

8/10 Good

Zdenek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

Bogoljub

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel and its location was excellent.
Stayed 5 nights in Aug 2025

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Sep 2025

10/10 Excellent

Marius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
choose to stay in old town Vienna? expect old and beautiful inside. Very good location.
Stayed 3 nights in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for 3 nights and it was fantastic. The staff, facilities and location were all first class …. and that was not to mention the size of our room. Breakfast was lovely and set you up for the day. If visiting Vienna again there is no doubt where we would stay.
Stayed 3 nights in Sep 2025

2/10 Terrible

Tanya

Equivalent of a three star hotel in the US. Disappointing.
Stayed 1 night in Aug 2025

10/10 Excellent

Kazuo

Liked: Cleanliness, staff & service, property conditions & facilities
It is very convenient and a good hotel, especially for senior like us.
Stayed 6 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Hotel Kaiserin Elisabeth was friendly, knowledgeable and kind. The hotel’s location is great, walkable to restaurants, transportation, shopping, and tourist areas. Highly recommend.
Stayed 4 nights in Jul 2025

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Will definitely return
Stayed 3 nights in Mar 2025

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities
Great—would definitely stay here again!
Stayed 8 nights in Oct 2024

10/10 Excellent

Dana

Liked: Cleanliness, amenities, property conditions & facilities
700 years old building, 200 years old hotel, middle of the town location, red tapestry, warm, welcoming staff, the best coffee in the world and the smell of elegance.
Stayed 2 nights in May 2025

10/10 Excellent

Bibiana

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this Hotel. It’s centrally located, the staff is friendly, helpful and very welcoming. The rooms are clean as well as the bathrooms. The morning breakfast is excellent.
Stayed 4 nights in Apr 2025

10/10 Excellent

Katarina

Liked: Cleanliness, staff & service, amenities
Wonderful hotel at an excellent location. Would not hesitate to stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Yongxi

Liked: Staff & service, amenities, property conditions & facilities
Great place, close to everything
Stayed 2 nights in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel for exploring Imperial Vienna

Excellent experience from the collection at the airport to the return to the airport, everybody was extremely helpful and always pleasant and were focused on our needs. The references to Kaiserin Elizabeth throughout the hotel adds an element of historical relevance to a visit to Vienna. Very comfortable, extremely good breakfast buffet and quiet, well furnished room. Location is very central and perfect for exploring historical and imperial Vienna.
Stayed 7 nights in May 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
RECOMMEND!
Stayed 2 nights in May 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in

It is a nice clean hotel, central to almost all interesting sites, the rooms are comfortable, served daily and promptly and the staff are friendly… as a single traveler, that is all I ask for …
Stayed 9 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice room, central, convenient
Stayed 3 nights in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful historic hotel in the heart of Vienna. All the sites and good restaurants are in walking distance. We thoroughly enjoyed our stay here & would come again!
Stayed 4 nights in Sep 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived early 10am and they have room ready for me, and breakfast included are very good, variety of choices, staffs are all very kind, knowledgeable, helpful! Very convenient location, I could walked most of places visited.
Stayed 4 nights in Nov 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, great location right in the center
Stayed 2 nights in May 2024

10/10 Excellent

Audrey

Lovely hotel with great price in most incredible location. Perfect!
Stayed 3 nights in Nov 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has all the charm and class of old Vienna. My single room was functional and classy with a large bathroom. The bed was comfortable, and it was all very quiet. Breakfast was tasty and generous. Every staff member was friendly and helpful, and I had pleasant, fun conversations with several of them over the course of my stay. The hotel is perfectly located, near Stephansplatz, the U-Bahn, and many restaurants. It is a pleasant 15-20-minute walk to the MuseumQuartier and about 25 minutes by Uber/Taxi to the airport.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicole Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend!
Stayed 2 nights in Aug 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HKS for the win!

Excellent location by the underground and St. Stephen’s cathedral. My room had a nice big bathtub I requested and an impressive breakfast spread included!
Stayed 1 night in Dec 2024

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