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Hotel Kaiserin Elisabeth

4.0 star property
Vienna's cultural treasures await just steps from this elegant hotel, where travelers can sip coffee by the lobby fireplace after a day of world-class museums

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Photo gallery for Hotel Kaiserin Elisabeth

Lobby - Hotel Kaiserin Elisabeth (Vienna)
Interior entrance - Hotel Kaiserin Elisabeth (Vienna)
Lobby - Hotel Kaiserin Elisabeth (Vienna)
Property entrance - Hotel Kaiserin Elisabeth (Vienna)
Lobby - Hotel Kaiserin Elisabeth (Vienna)
Hotel Kaiserin Elisabeth, in Vienna's center, offers a sophisticated base for exploration. Enjoy the on-site art gallery, café, or lobby fireplace. Helpful staff provides dry cleaning/laundry services. Albertina and Hofburg Imperial Palace are within easy reach.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Room options

Single Room

  • Sleeps 1
  • Free WiFi

View all photos for Single Room

Single Room | Minibar, in-room safe, blackout drapes, free WiFi

Single Room

8.8 out of 10
Excellent
(27 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room

Double Room | Minibar, in-room safe, blackout drapes, free WiFi

Double Room

9.2 out of 10
Wonderful
(52 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, blackout drapes, free WiFi

Superior Double Room

10.0 out of 10
Exceptional
(30 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Standard Double Room

  • Sleeps 2
  • Free WiFi

Superior Double Room

  • Sleeps 3
  • Free WiFi

Classic Double Room

  • Sleeps 3
  • Free WiFi

About the neighborhood

Located in Innere Stadt neighborhood, Hotel Kaiserin Elisabeth is connected to a rail/subway station. Vienna State Opera and Albertina are cultural highlights, while Hofburg Imperial Palace is a notable landmark. St. Stephen's Cathedral is another place to visit that comes recommended. Guests love the hotel's central location. Visit our Vienna travel guide
Map
Weihburggasse 3, Vienna, Vienna, 1010

What's nearby

  • Stephansplatz
    Stephansplatz
    1 min walk - 0.1 miles
  • St. Stephen's Cathedral
    St. Stephen's Cathedral
    2 min walk - 0.1 miles
  • Hofburg Imperial Palace
    Hofburg Imperial Palace
    5 min walk - 0.3 miles
  • EyeEm Custom Shoots Q4 2018
    Albertina
    5 min walk - 0.3 miles
  • Vienna State Opera
    Vienna State Opera
    8 min walk - 0.5 miles

Getting around

  • Stephansplatz U-Bahn
    3 min walk
  • Vienna Mitte Station
    14 min walk
  • Vienna International Airport (VIE)
    28 min drive

Restaurants

  • Aida Café
    2 min walk
  • Café de l'Europe
    3 min walk
  • McDonald's
    2 min walk
  • Conditorei Sluka
    1 min walk
  • Nordsee
    2 min walk

About this property

Hotel Kaiserin Elisabeth

Upscale hotel near St. Stephen's Cathedral
Located close to Albertina and Hofburg Imperial Palace, Hotel Kaiserin Elisabeth provides an art gallery on site, a shopping mall on site, and a coffee shop/cafe. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and airport pick-up service (surcharge)
  • A porter/bellhop, tour/ticket assistance, and a banquet hall
  • Luggage storage, free newspapers, and a gift shop
  • Guest reviews speak highly of the central location, helpful staff, and first-rate property condition
Room features
All 63 rooms offer comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches like free WiFi and minibars. Guest reviews highly rate the clean, comfortable rooms at the property.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking within 0.2 miles (EUR 40 per day)
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Self parking on site (EUR 40 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 35 per person
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 80.0 per night
Cribs (infant beds) are available for EUR 15 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 35 per person
  • Airport shuttle fee: EUR 58 per vehicle (maximum occupancy 4)
  • Self parking fee: EUR 40 per day
  • Nearby parking fee: EUR 40 per day(1312 ft away; open 24 hours)
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15 per night
  • Rollaway bed fee: EUR 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Top Ccl
Top Ccl Kaiserin Elisabeth
Top Ccl Kaiserin Elisabeth Hotel
Top Ccl Kaiserin Elisabeth Hotel Vienna
Top Ccl Kaiserin Elisabeth Vienna
Hotel Kaiserin Elisabeth Vienna
Hotel Kaiserin Elisabeth
Kaiserin Elisabeth Vienna
Kaiserin Elisabeth
Hotel Kaiserin Elisabeth Hotel
Hotel Kaiserin Elisabeth Vienna
Hotel Kaiserin Elisabeth Hotel Vienna

Frequently asked questions

Is Hotel Kaiserin Elisabeth pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 30 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 40 per day.

What time is check-in at Hotel Kaiserin Elisabeth?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Kaiserin Elisabeth?

Check-out is at 11:00 AM.

Does Hotel Kaiserin Elisabeth provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of EUR 58 per vehicle applies.

Where is Hotel Kaiserin Elisabeth located?

Located in Innere Stadt, this hotel is within a 10-minute walk of St. Stephen's Cathedral, Hofburg Imperial Palace, and Albertina. Vienna State Opera is 0.4 mi (0.6 km) away. Stephansplatz U-Bahn is only a 3-minute walk and Weihburggasse Tram Stop is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Kaiserin Elisabeth Reviews

9.4

Exceptional

9.8

Cleanliness

9.8

Location

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 761 out of 1006 reviews
Rating 8 - Good. 203 out of 1006 reviews
Rating 6 - Okay. 26 out of 1006 reviews
Rating 4 - Poor. 7 out of 1006 reviews
Rating 2 - Terrible. 9 out of 1006 reviews

Reviews

Verified

10/10 Excellent

Cexun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hotel that goes above and beyond for its care of hotel guests. Friendly and respect and welcoming hotel reception is a huge plus.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Beautiful hotel.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Pierrette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A historic hotel that has hosted famous people and is extremely well located, close to everything. The staff is attentive to our needs and answers our questions to help us with our sightseeing. Furthermore, it is very comfortable and offers excellent and varied breakfasts.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Kyoungmo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location! Staffs are very kind too!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

NANCY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful very well maintained boutique hotel spotlessly clean and extremely well located. the staff was friendly welcoming and very polite and professional. the rooms are large and spacious and very comfortable and I highly recommend it. I cannot find fault with it at all.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Regan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel for our two nights in Vienna! Close to everything we wanted to see and near the U-bahn, making it easy to get around. The staff was amazing! Our room was fantastic- clean, spacious, and quiet. Lots of shopping nearby. Highly recommend!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Very helpful staff. Room was large and well appointed. I plan to return again soon.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

GRACE

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful atmosphere and the location was perfect
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities
Room clean, staff awesome.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful and nice convenient hotel. Great location, great staff
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Ella

Liked: Cleanliness, amenities, property conditions & facilities
Great location, walking distance to all major attractions and shopping. Traditional Vienna style hotel, friendly staff.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Lake

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice and conveniently located. The staff was outstanding. When I return I will plan to stay here. My appreciation to everyone.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
All was wonderful here. In range of restaurants and shops. Christmas market an easy walk. Wonderful breakfast and staff.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location and good staff.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Adeem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff and great location! Highly recommended!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel. Friendly staff and helpful.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and very lovely service
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

rishi

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, amenities
The staff were just super! Customer service — very friendly, helping with a smile, always ready with solutions, and very approachable!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Doncho

Liked: Cleanliness, staff & service, amenities
Staff were super
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for dining and shopping. Facility is clean and quiet.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Venus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. We are at the rooftop restaurant and the food and views were amazing!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Malgorzata

Liked: Cleanliness, amenities, property conditions & facilities
Very elegant hotel. Clean, excellent location and beautiful breakfast.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Thien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed the hotel and especially the location. The room was spacious and clean with good amenities. The only issue was that the beds sag a bit from age but they were still decent. I would stay here again. The staff was also polite and helpful. The gift shop in the hotel is great too.
Stayed 4 nights in Oct 2025