Ratings based on 224 Verified Reviews
4.1 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.9 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Mar 12, 2024 on Expedia
by A verified traveler
Posted Mar 12, 2024 on Expedia
Very average overpriced hotel
Comment from Hotel Management
Apr 11, 2024 by Ibis Vienna Airport , Hotel Management
Dear valued guest,Thank you for taking the time to share your feedback with us. We sincerely apologize if your recent experience did not meet your expectations.We take all guest feedback seriously and strive to provide exceptional value and service to all our guests. Your comments are invaluable to us as they help us identify areas for improvement.We would love the opportunity to better understand your concerns and make things right. Please feel free to reach out to us directly so we can discuss your experience in more detail and address any specific issues you encountered.Once again, we appreciate your feedback and hope to have the chance to welcome you back for a more satisfying stay in the future.Warm regards,Ibis Vienna Airport
by A verified traveler
Posted Dec 3, 2023 on Hotels
Comment from Hotel Management
Dec 8, 2023 by Ibis Vienna Airport Team, Hotel Management
Dear Nathalie! Thank you very much for choosing our hotel and for your kind review! Your opinion is highly valuable to us. We hope to welcome you back to our hotel very soon.Best regards,Your IBIS Vienna Airport Team
by A verified traveler
Posted Oct 12, 2023 on Expedia
Comment from Hotel Management
Oct 14, 2023 by Ibis Vienna Airport Team, Hotel Management
Lieber Irmgard, wir freuen uns sehr über Ihre Kommentare zu Ihrem Aufenthalt im ibis Vienna Airport. Es ist immer eine Freude, positives Feedback zu erhalten. Nochmals vielen Dank für das Teilen Ihrer Erfahrungen und wir hoffen, dass Ihr nächster Besuch genauso angenehm sein wird wie der vorherige. Mit freundlichen Grüßen Ihr Ibis Vienna Airport
by A verified traveler
Posted Oct 3, 2023 on Hotels
Comment from Hotel Management
Oct 4, 2023 by Ibis Vienna Airport Team, Hotel Management
Dear Norman, we very much appreciate your review regarding your stay at the ibis Vienna Airport. It is always a pleasure to receive positive feedback. I will share your rating with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your ibis Vienna Airport Team
by A verified traveler
Posted Aug 27, 2023 on Hotels
Comment from Hotel Management
Sep 7, 2023 by Ibis Vienna Airport Team, Hotel Management
Dear Mirela, thank you so much for your nice review. Your opinion is very important to us and we are happy that you enjoyed your stay! We would like to know in which area you think we could improve, so a detailed comment would be highly appreciated. You can contact us directly any time :) Kindest regards
by A verified traveler
Posted Jul 28, 2023 on Travelocity
The buffet was generous. Only one bath towel each, no other towels. The bed sheet/comforter was way too small.
Reception was efficient and kind.
Comment from Hotel Management
Aug 13, 2023 by Ibis Vienna Airport Team, Hotel Management
Dear Helmut, thank you very much for your nice review. Your opinion is very important to us! Just to let you know you can always ask for the extra blankets and pillows a the reception. We are there 24h for you. We would be delighted to welcome you again soon. :) Kindest regards, Your Ibis Vienna Airport Team.
by A verified traveler from Kansas City
Posted Jun 9, 2023 on Orbitz
I liked the variety of food offerings.
Comment from Hotel Management
Jul 3, 2023 by Paulina, Hotel Management
Dear Terrel, thank you so much for your nice review. Your opinion is very important to us. :) We would be happy to welcome you again soon! Kindest regards, your ibis Vienna Airport Team
by A verified traveler
Posted Jun 4, 2023 on Hotels
This was a very nice Ibis. Resturant, Burger King and convinence store below hotel. Only draw back was it cost 35 euro each way in a cab. For the extra 70 euro, I'd book a hotel next to the airport next time.
Comment from Hotel Management
Jul 3, 2023 by Paulina, Hotel Management
Dear Danielle, thank you for your nice review. It's really great, that you liked your stay. We are very sorry for the location issues :) We will however take your opinion into account to improve our service. We would be delighted to welcome you again some day. Kindest regards, Your ibis Vienna Airport
by A verified traveler from Fort Lee
Posted Jun 3, 2023 on Expedia
Comment from Hotel Management
Jul 3, 2023 by Paulina, Hotel Management
Dear Eunyoung, thank you for your review. We are very sorry that your experience with us was unacceptable :( We would like you to let us know the details of your stay so that we can take your opinion into account to improve our service. Kindest regards, Your ibis Vienna Airport