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Hotel Alser

Property class: 2

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Photo gallery for Hotel Alser

A multi-story building with a classic architectural style, featuring a prominent 'Hotel Alsser' sign at the ground level. - Hotel Alser (Vienna)
A modern reception area with a glass partition, bar stools, a reception desk, and a decorative blue chandelier. - Hotel Alser (Vienna)
A room with a window view of a building labeled 'ALSER STRASSE,' a small table with a laptop and a mug, and two grey armchairs. - Hotel Alser (Vienna)
A room with a seating area, two vending machines, a television, and large windows. - Hotel Alser (Vienna)
A hotel lobby with a clear glass door leading to an outdoor area, a reception desk, and a staircase to an elevator. - Hotel Alser (Vienna)
Close to Vienna Christmas Market, Hotel Alser has plenty to offer. Guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Double Room

A hotel room with a double bed, two bedside tables with lamps, a skylight, and a radiator.

Double Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Single Room

A hotel room with a single bed, a radiator, a window with blinds, a bedside table with a lamp, and a wall with a yellow stripe pattern.

Single Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Twin Room

A hotel room with two beds, a window with a city view, a radiator, and a picture on the wall.

Twin Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Triple Room

A bedroom with two beds, a small table with a lamp, a window, and a door.

Triple Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

About the neighborhood

Located in Alsergrund neighborhood, Hotel Alser is connected to a rail/subway station. Hofburg Imperial Palace and Vienna State Opera are cultural highlights, and some of the area's notable landmarks include Belvedere and Schönbrunn Palace. Looking to enjoy an event or a game while in town? See what's happening at Wiener Stadthalle or Rapid Vienna Gerhard-Hanappi-Stadion. Visit our Vienna travel guide
Map
Hernalser Guertel 32, Vienna, 1090

What's nearby

  • A historic building with a tall central tower and multiple smaller towers, surrounded by a clear blue sky.
    Rathaus
    16 min walk - 0.9 miles
  • A grand neoclassical building with a symmetrical facade, large central arches, and statues on the roofline.
    University of Vienna
    16 min walk - 0.9 miles
  • A grand historic building with a tall central tower, multiple spires, and a series of flags.
    Rathausplatz
    17 min walk - 1.0 mile
  • A bustling Christmas market with stalls and people, a prominent church with a tall spire, and festive lights.
    Vienna Christmas Market
    19 min walk - 1.0 mile
  • A historic building with ornate sculptures and a horse-drawn carriage in front.
    Hofburg Imperial Palace
    6 min drive - 2.8 miles

Getting around

  • Alser Road U-Bahn
    1 min walk
  • Vienna Franz-Josefs-Station
    3 min drive
  • Vienna International Airport (VIE)
    37 min drive

Restaurants

  • Coffee Pirates
    11 min walk
  • Cafe Carina
    9 min walk
  • Café Restaurant Hummel
    10 min walk
  • Common Cafe
    8 min walk
  • Takumi Wien
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Front entrance ramp
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Alser pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Alser?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Alser?

Check-out is at 10:00 AM.

Where is Hotel Alser located?

Located in Alsergrund, this hotel is within 1 mi (2 km) of Vienna General Hospital and Vienna Christmas Market. Hofburg Imperial Palace and Stephansplatz are also within 2 mi (3 km). Alser Road U-Bahn and Zimmermannplatz Tram Stop are within a 2-minute walk.

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Reviews

Hotel Alser Reviews

8.4

Very Good

8.6

Cleanliness

7.8

Amenities

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 14 out of 28 reviews
Rating 8 - Good. 8 out of 28 reviews
Rating 6 - Okay. 3 out of 28 reviews
Rating 4 - Poor. 1 out of 28 reviews
Rating 2 - Terrible. 2 out of 28 reviews

Reviews

Verified review

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well located, close to supermarkets, coffee shops, restaurants and in front of public transportation. The staff is really friendly and helpful. Nothing luxurious but you get what you need and it is clean.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy working was super nice and friendly and it seems like he’s really making an effort to upgrade the place. Considering its awesome central location by the train station, we were really impressed by how quiet it was in our room. I would definitely consider staying again if you’re looking for an affordable, well located hotel in Wien
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Aysel şeyma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay at this hotel in Vienna. Overall, the hotel was very nice, clean, and well organized. One of its biggest advantages is its excellent location right next to public transportation, which made getting around the city extremely easy. In addition, the hotel owner was incredibly kind, friendly, and helpful, always willing to assist with anything we needed. I truly felt comfortable throughout my stay and would definitely choose this hotel again if I visit Vienna in the future.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Mary Farrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a college student solo traveling throughout Europe and have ended up staying here twice in the past month or so. I was remembered by name by the wonderful staff. The hotel is not necessarily the most aesthetic accommodation, but it is clean, comfortable, welcoming and very cheap! I would recommend this hotel to any of my friends visiting Vienna over and over again! The location is also great! I hopped right off of the metro and I was there. It is also about a 10-15 minute walk to the city center. There are restaurants and grocery stores right nearby. Overall, a wonderful experience, and I could not be more complimentary!
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Dubravka

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is next to metro station and 4 stops from Westbahnhof. I got the ‘most quiet room’ but it is on the street side with four lanes of car traffic and next to elevated metro station. In three nights that I spent there my room was not cleaned not even once. Shower-head was broken and luckily they repaired it fast.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and very helpful staff.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, nothing fancy however excellent for what you need . Comfy bed and great shower.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Gabrielle

Liked: Cleanliness, staff & service, amenities
The owner is very thoughtful and helpful to the clients . He takes his time to listen to the customers and give them a lot of tips for their stay in Vienna. Also, whenever we needed something we were attended immediately.
Stayed 5 nights in May 2026
Verified review

2/10 Terrible

Abraham

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I book and try to cancel 5 minutes after I book, but the manger said it is not possible as I already paid for the room, so I didn’t even stay and they didn’t refund anything at all! I think they need to be more flexible on your rules. I work on the same business in America and we are so flexible on it.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buenas, yo he pasado 4 noches y la verdad para el precio no está mal, ahora sí te toca una habitación a la fachada principal como la mía, horrible, por ruido de los coches y la estación de metro enfrente además si vas en verano o días de calor, la habitación es un horno, no hay aire acondicionado y en todos los días que he estado no me cambiaron la toallas ningún día y solo ponen una
Stayed 4 nights in May 2026
Verified review

8/10 Good

Hakan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fiyat performans oteli. Lokasyon çok hakim bir noktada. Çalışanlar yardımcı ve ilgili.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Johan

Liked: Cleanliness, staff & service
Levde om rätt mycket från vägen tyvärr, men i övrigt var det bra. Billigt.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Erdem

Liked: Cleanliness, staff & service, property conditions & facilities
Çok iyi karşılandım. Oda temiz ve sıcaktı. İnternet çekim hızı gayet iyiydi. Merkezi konumda; her yere rahatlıkla çok kısa sürede ulaşılabilir. Alser strasse metro durağının tam karşısında. Kesinlikle tavsiye ederim. Sinan Bey’e yardımları için çok teşekkür ediyorum.
Stayed 5 nights in Apr 2026
Verified review

6/10 Okay

Carl-Johan

Disliked: Amenities, property conditions & facilities
Prisvärt sammantaget nära c
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tiberiu

Gut
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mein Mann und ich waren - wie immer - sehr zufrieden und kommen gerne wieder.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Orhan Emre

Liked: Cleanliness, staff & service, property conditions & facilities
Oda temizdi ve ulaşım açısından çok rahat bir konumdaydı.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities
Preis-Leistung im Hotel ist top! Es ist ein sehr günstiges Zimmer, mit direkter U-Bahn-Anbindung. Die Zimmer sind sauber, es gibt wunderbar heißes Wasser mit gutem Wasserdruck aus dem Duschkopf und es riecht frisch. Der Herr an der Rezeption spricht gut deutsch, war sehr freundlich und hilfsbereit. Wir haben bereits in den Vorjahren hofseitig geschlafen, da war es sehr ruhig. Diesmal straßenseitig, da war es schon recht laut. Für den Preis sehr empfehlenswert, wir kommen wieder.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Sadik

Liked: Staff & service, amenities
Im großen und Ganzen ist es okay gewesen…!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sharon

Stayed 1 night in Aug 2026
Verified review

8/10 Good

Hans-Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Elguja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Takeo

Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Oscar

Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Priskila

Stayed 3 nights in Mar 2026