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Hotel Kaiserhof Wien

4.0 star property
Vienna's tranquil urban retreat near St Charles Church delivers comfort with a standout breakfast and meticulously maintained grounds

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Photo gallery for Hotel Kaiserhof Wien

Front of property - Hotel Kaiserhof Wien (Vienna)
Daily buffet breakfast for a fee - Hotel Kaiserhof Wien (Vienna)
Daily buffet breakfast for a fee - Hotel Kaiserhof Wien (Vienna)
Lobby sitting area - Hotel Kaiserhof Wien (Vienna)
Superior Room | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar - Hotel Kaiserhof Wien (Vienna)
Hotel Kaiserhof Wien in central Vienna offers a peaceful escape with eco-friendly touches. Rejuvenate at Spabereich, browse Naschmarkt, visit Vienna University of Technology, or relax by the lobby fireplace. A coffee shop/cafe and multilingual staff enhance the experience.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Kaiserhof Superior Room

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Kaiserhof Superior Room

  • Sleeps 2
  • Free WiFi

View all photos for Classic Double Room

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Classic Double Room

9.6 out of 10
Exceptional
(27 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

View all photos for Classic Double or Twin Room (with extra bed)

Classic Double or Twin Room (with extra bed) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Classic Double or Twin Room (with extra bed)

10.0 out of 10
Exceptional
(11 reviews)
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Business Room

Business Room | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Business Room

10.0 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room

Superior Room | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Superior Room

10.0 out of 10
Exceptional
(11 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite

Suite | Living area

Suite

  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Kaiserhof Business Room 2 Single bed

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Kaiserhof Business Room 2 Single bed

  • Sleeps 2
  • Free WiFi

View all photos for Kaiserhof Classic Room 2 Single bed

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Kaiserhof Classic Room 2 Single bed

  • Sleeps 2
  • Free WiFi

About the neighborhood

Located in Wieden, a neighborhood in Vienna, Hotel Kaiserhof Wien is near a metro station. Belvedere and Hofburg Imperial Palace are cultural highlights, and some of the area's notable landmarks include Ernst Happel Stadium and Schönbrunn Palace. Naschmarkt and Vienna State Opera are two other places to visit that come recommended. Visit our Vienna travel guide
Map
Frankenberggasse 10, Vienna, Vienna, 1040

What's nearby

  • Karlskirche mit Teich im wunderschönen Sommerlicht
    Karlsplatz
    2 min walk - 0.1 miles
  • St. Charles Church
    St. Charles Church
    2 min walk - 0.1 miles
  • Vienna_Naschmarkt_6070519-6953
    Naschmarkt
    5 min walk - 0.3 miles
  • Vienna State Opera
    Vienna State Opera
    8 min walk - 0.4 miles
  • Vienna University of Technology
    2 min walk - 0.1 miles

Getting around

  • Resselgasse Station
    3 min walk
  • Quartier Belvedere (Arsenalstraße) Station
    4 min drive
  • Vienna International Airport (VIE)
    35 min drive

Restaurants

  • Knockbox
    4 min walk
  • Café-Restaurant Resselpark
    5 min walk
  • Mani Im Vierten
    4 min walk
  • No Panic Coffee
    2 min walk
  • Matcha Komachi
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 26 per night); reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 26 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Steam room

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1896
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: EUR 75
  • Self parking fee: EUR 26 per night
  • Nearby parking fee: EUR 26 per night (984 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Frequently asked questions

Is Hotel Kaiserhof Wien pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 26 per night. Limited spots are available.

What time is check-in at Hotel Kaiserhof Wien?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Kaiserhof Wien?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Kaiserhof Wien provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 75 per vehicle applies.

Where is Hotel Kaiserhof Wien located?

Located in Wieden, this spa hotel is within a 5-minute walk of Vienna University of Technology, St. Charles Church, and Naschmarkt. Vienna State Opera is 0.5 mi (0.7 km) away. Resselgasse Station and Paulanergasse Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Kaiserhof Wien Reviews

9.8

Exceptional

9.8

Cleanliness

9.2

Location

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 858 out of 1011 reviews
Rating 8 - Good. 122 out of 1011 reviews
Rating 6 - Okay. 19 out of 1011 reviews
Rating 4 - Poor. 8 out of 1011 reviews
Rating 2 - Terrible. 4 out of 1011 reviews

Reviews

Verified

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just wonderful. Good staff good breakfast and nice rooms
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Carey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location staff breakfast and room was brand new had nice coffee and beds were very comfortable new mattress! Staff was so helpful and kind. Breakfast was superb so much variety and coffees made to order!
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Zoé

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, cleanliness and breakfast
Stayed 1 night in May 2026
Verified

10/10 Excellent

mostafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable clean and modern superior room
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, convenient location and great service. Our room was very generous size. Amazing breakfast.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-situated hotel with clean rooms, good breakfast choices, helpful attentive staff and well-stocked bar with trained experienced bar staff. Highly recommended.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Staff friendly and helpful.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant hotel friendly staff, especially the barman
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Amazing breakfast selection. Clean and prestine. Great staff. EXCELLENT location, 15 minute or less walk from everything. 10/10 would book again!
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Check-in was great and friendly. Bell service was personal and bar service at night was professional and personal. Quality staff all around!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Ziying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, great location, cozy and relaxed environment, good continental breakfast. The sauna and fitness room is also a plus. Will stay there again next time.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in just the right place, close enough to amenities (8 minute walk to Opera House) but far enough away so peaceful at nightimes. Full of character and history, rooms good size, and daily housekeeping, hotel was spotless everywhere. Staff were excellent and extremely helpful with any queries. Breakfast was amazing. Will be back !! Highly recommend.
Stayed 6 nights in Jun 2026
Verified

10/10 Excellent

Dom

Staff warm friendly knowledgeable of local attractions and events. Spacious Room was excellent in all categories Buffet breakfast had a wide variety of selections
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Alvina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff Clean
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Michael Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff very welcoming helpful and friendly. Short walk to many town centre attractions bus and tube. Enjoyed stay.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful hotel in an excellent location with charming, helpful staff. Very comfortable room. Excellent decor and beautifully cared-for. Lovely breakfast and excellent bar. First class accommodation throughout.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and beautiful location. Great for walking. The breakfast was wonderful.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, friendly staff, great breakfast, wonderful room
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

GAYNOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fourth visit to the Kaiserhof and it didnt dissapoint. Excellent hotel, amazing staff and the breakfast is superb. I would recommend this hotel with no hesitation. It is exceptional in every way.
Stayed 10 nights in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice, classic hotel in a central part of Vienna.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Mitsuru

Liked: Cleanliness, property conditions & facilities
Very good services and great hospitality
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

yuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very convenient location, friendly staff, clean room and wide variety of Austrian cousine for breakfast.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A most enjoyable and comfortable stay. It is abundantly clear that the staff take pride in providing a very high standard of service. They are attentive and personable. The breakfast is excellent. Highly recommend.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Meredith

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful personalized service, spacious rooms and a breakfast buffet with endless selection. Great location too! We wouldn't hesitate to stay here again
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Edith Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great. The gym was also a great plus.
Stayed 2 nights in Jan 2026