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Hotel Kaiserhof Wien

Property class: 4

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Photo gallery for Hotel Kaiserhof Wien

A building with a sign reading "KAISERHOF" at the entrance. - Hotel Kaiserhof Wien (Vienna)
A buffet setup with various food items and a long counter. - Hotel Kaiserhof Wien (Vienna)
A room with a fireplace, red and purple armchairs, a table with a vase, and a large framed painting on the wall. - Hotel Kaiserhof Wien (Vienna)
Two people seated at a bar with a well-stocked liquor cabinet behind them. - Hotel Kaiserhof Wien (Vienna)
A hotel room with a large bed, a wooden bench, a desk, and a chair. - Hotel Kaiserhof Wien (Vienna)
Located close to Vienna University of Technology and St. Charles Church, Hotel Kaiserhof Wien provides a coffee shop/cafe, a library, and dry cleaning/laundry services. Take some time to relax at the onsite spa. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a bar.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Double Room

A hotel room with a double bed, two bedside tables, a chair, and a patterned carpet.

Classic Double Room

9.6 out of 10
Exceptional
(30 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed
  • Free wired internet

View all photos for Classic Double or Twin Room (with extra bed)

A neatly made bed with white and blue pillows, a dark headboard, and a window with sheer curtains.

Classic Double or Twin Room (with extra bed)

10.0 out of 10
Exceptional
(11 reviews)
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free wired internet

View all photos for Business Room

A hotel room with a double bed, two bedside tables with lamps, a chair, and a painting on the wall.

Business Room

10.0 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Superior Room

A neatly made bed with pillows, a bedside table with a lamp, and a bench at the foot of the bed.

Superior Room

10.0 out of 10
Exceptional
(12 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Junior Suite

A hotel room with a large bed, two armchairs, a small table with a vase of flowers, a painting on the wall, and a lamp on the nightstand.

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite

Living area

Suite

  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free wired internet

About the neighborhood

Located in Wieden, a neighborhood in Vienna, Hotel Kaiserhof Wien is near a metro station. Belvedere and Hofburg Imperial Palace are cultural highlights, and some of the area's notable landmarks include Ernst Happel Stadium and Schönbrunn Palace. Naschmarkt and Vienna State Opera are two other places to visit that come recommended. Visit our Vienna travel guide
Map
Frankenberggasse 10, Vienna, Vienna, 1040

What's nearby

  • A grand cathedral with a green dome, two tall columns, and a reflection in the water.
    Karlsplatz
    2 min walk - 0.1 miles
  • A grand cathedral with a large dome and twin towers, reflecting in a calm water body in front.
    St. Charles Church
    2 min walk - 0.1 miles
  • A train station with a green roof, a train on the tracks, and a crowd of people under striped umbrellas.
    Naschmarkt
    5 min walk - 0.3 miles
  • A historic building with classical architecture, large arched windows, and statues on the roof.
    Vienna State Opera
    8 min walk - 0.4 miles
  • Vienna University of Technology
    2 min walk - 0.1 miles

Getting around

  • Resselgasse Station
    3 min walk
  • Vienna Central Station
    20 min walk
  • Vienna International Airport (VIE)
    35 min drive

Restaurants

  • Café-Restaurant Resselpark
    5 min walk
  • Johnny's Pub
    5 min walk
  • Gorilla Kitchen
    4 min walk
  • Kojiro II
    5 min walk
  • Mani Im Vierten
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 26 per night); reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 26 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Steam room

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1896
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: EUR 75
  • Self parking fee: EUR 26 per night
  • Nearby parking fee: EUR 26 per night (984 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Frequently asked questions

Is Hotel Kaiserhof Wien pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 26 per night. Limited spots are available.

What time is check-in at Hotel Kaiserhof Wien?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Kaiserhof Wien?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Kaiserhof Wien provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 75 per vehicle applies.

Where is Hotel Kaiserhof Wien located?

Located in Wieden, this spa hotel is within a 5-minute walk of Vienna University of Technology, St. Charles Church, and Naschmarkt. Vienna State Opera is 0.4 mi (0.7 km) away. Resselgasse Station and Paulanergasse Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Kaiserhof Wien Reviews

9.8

Exceptional

9.8

Cleanliness

9.2

Location

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 857 out of 1004 reviews
Rating 8 - Good. 111 out of 1004 reviews
Rating 6 - Okay. 25 out of 1004 reviews
Rating 4 - Poor. 6 out of 1004 reviews
Rating 2 - Terrible. 5 out of 1004 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, location excellent and nice food
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, excellent breakfast, helpful staff, nice room.
Stayed 3 nights in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to the Opera House and main sights. Friendly staff and cute bar.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, conditions, breakfast and staffs are really good. It's so helpful for enjoying Vienna
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely property. Staff were really helpful
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a lovely building. It was well located within walking distance to the Opera and many other tourist sites. It was close to a major transportation hub- Karlplatz! The breakfast was outstanding. We had a great stay
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a close area to the Old town activities, yet is quite and secluded around the corner. The breakfast buffet is plentiful and staff very attentive to your needs and requests. Rooms are very quite and always cleaned, and the reception staff very friendly and helpful. Definately would be back here when in Austria!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only here for one night, but the staff were all exceedingly friendly and helpful and the rooms were clean, comfy, and cozy. The hotel is also in a very walkable part of the city, not far from the central train station. I would certainly stay here again.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Expansive rooms. Quiet and secure. Good spread for breakfast.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located historic gem with an amazing breakfast included.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to a lot of the main attractions by foot and also near tram and underground stations. Some good food and drinks locations near by making this a great hub. Hotel itself is lovely rooms a good size and spec. Breakfast was good and set you up for the day.
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast Best neighborhood for being the most convenien location yet slightly off the tourist dense streets. Gives a local feel.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great breakfast. Upbeat attitude. Beds were comfortable. Good location to old town. And relatively near metro. Several good restaurants in a ten minute walk. Particular praise to Sophia at front desk.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel. Every member of staff were so helpful and friendly, we were very well looked after. We were upgraded to a recently renovated room which was beautiful. We wouldn't hesitate to stay here again. ❤️
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and nice rooms. Very convenient to the old city center and subway.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent. It has an old world elegant charm but is totally updated. The staff are very friendly. The rooms are beautiful and the breakfast buffet is copious and delicious.The location near the Opera House and the subway station is great. We have stayed there three times and will definitely come back.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located with a neighborhood feel. Beautiful historic hotel with newly renovated rooms and great AC. The staff is top notch. Beds are comfortable, rooms are quiet. The best hotel in Vienna!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just wonderful. Good staff good breakfast and nice rooms
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is superb. The room size, bed, bathroom amenities, breakfast, and staff were the best I have ever experienced in a hotel. I highly recommend staying here when in Vienna.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much to say, simply the best hotel in this area, great location, clean, friendly stuff, amazing staff, airconditioned, quiet. all you need for a holiday or business trip. my default hotel if i visit vienna.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location staff breakfast and room was brand new had nice coffee and beds were very comfortable new mattress! Staff was so helpful and kind. Breakfast was superb so much variety and coffees made to order!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was exceptionally clean. The room was spacious. The staff was extremely friendly.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A low key but truly fascinating hotel. Location is central, walkable to many main interesting places. Rooms are spacious, impeccably clean, quiet and functional. The breakfasts are fantastic and of varieties. Every staff we met are so helpful and polite. We just feel so relaxed during our stay. Nothing downsides. Will come back in the future.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, cleanliness and breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay. The staff was very helpful and the room, shower and beds comfortable. Breakfast was excellent. They didn't set up the room as two separate beds, like I booked it, but they did so when I asked. Still, when we arrived, we'd have rested for a while rather than have hotel staff move beds in our room, so they need to make sure this is taken care of in the future.
Stayed 4 nights in Aug 2026