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Smart Hotel Schönbrunn

3.0 star property
Hotel in Vienna, near Schönbrunn Palace

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Photo gallery for Smart Hotel Schönbrunn

Triple Room | 1 bedroom, desk, free WiFi, bed sheets
Standard Single Room | Bathroom | Shower, rainfall showerhead, free toiletries, towels
Comfort Double Room | Terrace/patio
Daily buffet breakfast (EUR 17.9 per person)
Lobby lounge

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Breakfast available
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, desk, free WiFi, bed sheets

Superior Double Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Rainfall showerhead
Private bathroom
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | 1 bedroom, desk, free WiFi, bed sheets

Triple Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Rainfall showerhead
Private bathroom
Desk
  • Sleeps 3
  • 2 Double Beds and 1 Twin Bed

View all photos for Comfort Double Room

Comfort Double Room | 1 bedroom, desk, free WiFi, bed sheets

Comfort Double Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Rainfall showerhead
Private bathroom
Desk
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, desk, free WiFi, bed sheets

Standard Single Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Rainfall showerhead
Private bathroom
Desk
  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, desk, free WiFi, bed sheets

Deluxe Double Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Rainfall showerhead
Private bathroom
Desk
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Linzer Straße 6-8, Vienna, Vienna, 1140

What's nearby

  • Schönbrunn Palace - 12 min walk - 0.7 miles
  • Hofburg Imperial Palace - 7 min drive - 2.9 miles
  • Vienna State Opera - 7 min drive - 3.1 miles
  • Spanish Riding School - 8 min drive - 3.1 miles
  • St. Stephen's Cathedral - 8 min drive - 3.3 miles

Getting around

  • Johnstraße-Linzer Straße Tram Stop - 1 min walk
  • Vienna (XWW-Vienna West Train Station) - 3 min drive
  • Vienna International Airport (VIE) - 35 min drive

Restaurants

  • ‪Pizzeria Mondello - ‬4 min walk
  • ‪Pizzeria Da Corrado - ‬6 min walk
  • ‪Viyana Merkez Camii çay ocağı - ‬1 min walk
  • ‪Restaurant Regio - ‬2 min walk
  • ‪Il Pennello - ‬7 min walk

About this property

Smart Hotel Schönbrunn

Hotel near Schönbrunn Palace
Located close to Museum of Natural History and Hofburg Imperial Palace, Smart Hotel Schönbrunn has plenty to offer. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • A vending machine, luggage storage, and an elevator
  • Tour/ticket assistance
Room features
All 96 rooms have comforts such as air conditioning, in addition to amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Housekeeping and desks

Languages

Arabic, English, French, German, Hindi, Italian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 15 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 17.90 per person

Conveniences

  • Luggage storage
  • Vending machine
  • Virtual front desk

Guest services

  • Change of towels on request
  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (79 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 5 floors
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests

Access methods

Lockbox, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 17.9 per person
  • Covered self parking fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

HB1 Hotel
HB1 Hotel Wien Schönbrunn
HB1 Hotel Wien Schönbrunn Vienna
HB1 Wien Schönbrunn
HB1 Wien Schönbrunn Vienna
HB1 Hotel Wien Schönbrunn
Smart Hotel Schönbrunn Hotel
Smart Hotel Schönbrunn Vienna
Smart Hotel Schönbrunn Hotel Vienna

Frequently asked questions

Is Smart Hotel Schönbrunn pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Smart Hotel Schönbrunn?

Self parking is available for EUR 15 per day. Limited spots are available.

What time is check-in at Smart Hotel Schönbrunn?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Smart Hotel Schönbrunn?

Check-out is at 11 AM.

Where is Smart Hotel Schönbrunn located?

Located in Penzing, this hotel is 0.7 mi (1.1 km) from Schönbrunn Palace and within 3 mi (5 km) of Museum of Natural History and Hofburg Imperial Palace. Vienna State Opera and Spanish Riding School are also within 3 mi (5 km). Johnstraße-Linzer Straße Tram Stop is only a 2-minute walk and Linzer Straße/Reinlgasse Tram Stop is 4 minutes.

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Smart Hotel Schönbrunn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 126 out of 437 reviews
Rating 8 - Good. 201 out of 437 reviews
Rating 6 - Okay. 64 out of 437 reviews
Rating 4 - Poor. 30 out of 437 reviews
Rating 2 - Terrible. 16 out of 437 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind people at the desk. Great place for great price
Stayed 1 night in Apr 2025

10/10 Excellent

Julia Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was greeted by a fun member of staff and made my stay so enjoyable, you have lovely staff and the property is clean shops near by was perfect for my stay .
Stayed 4 nights in Jul 2024

8/10 Good

Marise

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, but a little far from the metro.
Stayed 5 nights in Aug 2024

6/10 Okay

Milan

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Check-in-code did not arrive on time ( one hour before Check-In ), we had to wait in front of the hotel. After communicating over WhatsApp we received the code 20 minutes later. After the check-in process started they had only one room for us and needed more time to give us the second one
Stayed 3 nights in Mar 2025

6/10 Okay

Luis

Liked: Cleanliness, staff & service
Check in service is a completely disaster. I had to wait 2 hours and we saw every day were many people at the reception with the same problem.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, the area is safe. If they have a coffee machine in the room it will be better.
Stayed 4 nights in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget friendly option, basic and clean which was exactly what I was hoping for. Was able to leave my bag before check in. A tram stop right outside which can take you to a couple different tube stops to get into town.
Stayed 2 nights in Jun 2024

4/10 Poor

Vitor Pacheco

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Name of the hotel is different than the name online. There is no front desk. I did not receive the email with the details to get in on time. It was very hard to find the hotel and get assistance. The breakfast service is terrible with very unpleasant people and a distrust not allowing a simple woman's bag to be taken to the breakfast room. It is very unlikely that I will use this hotel again
Stayed 2 nights in Feb 2025

8/10 Good

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everthing is Fine , and all was Good . The bed was very Good
Stayed 1 night in Jun 2024

10/10 Excellent

shuang

Liked: Cleanliness
The signal of WiFi for the rooms are not very good.
Stayed 3 nights in Sep 2024

4/10 Poor

Emil

Liked: Cleanliness
Disliked: Staff & service, amenities
The check in is supposed to be automated, One should receive an email with details of the room number and the code for the key holder. But the email we got had 'insert the number here' instead of the numbers. This led to a 30 minute phone-call because the hotel rep was so incompetent that she could not find the reservation. The worst of all was the staff in the breakfast room. Never seen something like this in my life - I was asked to open my bag and prove that I did not nick any food for later. And I am 66 years old! What a disgrace. Finally room keys seem to work for one day only. We stayed five nights and had to get them reset four times! Other than all this, the hotel would have been a fine 3* star hotel. The staff make it a zero-star hotel.
Stayed 5 nights in Mar 2025

2/10 Terrible

Fawad

Disliked: Cleanliness, staff & service
Terrible hotel with terrible staff rude and bad breakfast, and Air Conditioning does not work, stay away from this hotel
Stayed 1 night in Jul 2024

4/10 Poor

Lisa

Disliked: Staff & service, property conditions & facilities
We stayed for a week and they didn't clean up the room even once. When we asked them they told us the manager doesn't allow cleanings during the stays. The only thing we managed to get where fresh towels
Stayed 7 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Much better communication between staff and guests

"Self check-in" for which not enough information was provided. Very poor readiness of the person who came to the reception to solve the guests' problems. In my case, very quick help with the check-in process via WhatsApp (room and parking codes). The guest does not receive precise instructions for self check-in before arrival and cannot be sure whether he will have a reserved parking space. It is imperative to insist on self check-in before setting off on a trip! Breakfast modest but satisfactory. The lady in the restaurant was not informed that breakfast is included in the reservation if the reservation is made through hotels.com. Cleanliness of the room, restaurant and facility 4 out of 5 - quite good. We stayed in a triple room on the 5th floor. The biggest problem is poor communication between the few staff (manager on the internet, restaurant staff, support at the reception). A hotel with great potential and average implementation that may cause problems for some. Location excellent, close to Schoenbrunn, U-bahn and tram stations.
Stayed 2 nights in Mar 2025

10/10 Excellent

lynne

Liked: Cleanliness, staff & service, amenities
mattress had sunk down so made it difficult to get out of bed - not level with the sides of the bed frame (room 309) hotel decor getting bit dated now been staying there for at least 5 or six years and decor/furniture hasn't changed. area around not bad two decent supermarket shops, takeaways and resturants and transport. plently of shops/resturants within walking distance. very hilly. hotel located in residential area, I stay there because family live in area. its always been a good stay. would recommend
Stayed 4 nights in May 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Not clean!

There was crap on the outside of the toilet and gum on the floor under the bed. Disgusting!
Stayed 1 night in Jul 2024

8/10 Good

Martha

Liked: Staff & service

Adequate

It was ok, check in was quick! Room was ok but no bathroom space, parking was adequate but the EV charger was Tesla which we had issues using as Tesla site said to ask reservation to be able to use and they said they didn’t know…but the person I asked didn’t speak English well My only issue was the entire hotel smelled of bleach?? Smoke I am not sure which but it was strong and in the makeshift closet of room was a misty odor Good location didn’t have the food, overall it was fine
Stayed 2 nights in Jul 2024

2/10 Terrible

Antti-Aslak

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nothing works, and got food poisoning

Despite other bad reviews, I thought giving them a try, was a big mistake... I never got any check-in information; I had to call for it to get into our room. During the same call, I got a parking space, except it was already taken, and I had to call again to get a free space. In the room, the plug mechanism in the sink was broken and it could not be opened so we couldn't use the sink. I called for that too, they said that repair comes in couple of hours, never in our 2 nights stay they didn't fix it. At the breakfast, they first didn't find that we had prepaid breakfasts. Milk and liver pates were at room temperature, and I made a mistake by eating liver pate and got food poisoning from that. When we returned from the city on the second night, the room key didn't work, and we had to call service again. My advice is to stay away from this place, I won't step foot there ever again.
Stayed 2 nights in Mar 2025

6/10 Okay

Karen

Liked: Cleanliness, staff & service
Disliked: Amenities
Basic no-frills property very close to Schonbrunn palace and bus stop right across the street, a few decent cafes and restaurants nearby. The staff is helpful. AC in building was out which made daytime uncomfortable - I was able to cool the room down by opening the windows in the evening BUT there’s a cafe next door with a loud smoking patio. Probably just a one-off since everything else was pretty ok. Bed comfortable, everything worked, clean enough. No major complaints.
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Very nice hotel, the room was clean and comfy, the bed was a little bit hard for my liking and pillow a bit lumpy but got well rested nevertheless. The room was otherwise quiet but the sounds from the corridor could be heard a bit too loud, but luckily were not too frequent. Breakfast was tasty with different types of bread and different meaty toppings, spreads and cheese, boiled eggs, yoghurt and cereal, fruit salad, different jams, coffee, tea and juice, all tasty and well enough to start the day with full belly. The staff was polite. The location was a walk distance from the Schönbrunn palace.
Stayed 3 nights in Apr 2023

4/10 Poor

diane

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Unfriendly staff, small room with no comforts.

We were there 2 days before a large group trip. The people at the front desk were quite unpleasant. They could not tell us if we could stay in the same room on the third night... we only found out on the third morning. There were no glasses fridge, or kettle.We paid the same as friends who had a lovely terrace and table and chairs down the hall from us. I would not return here. Breakfast was good.
Stayed 2 nights in Sep 2023

2/10 Terrible

Kathryn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unclean

My stay was not good and the hotel was not value for money. The main problem was the cleanliness. I was given a room that had not been cleaned. There were hairs all over the bathroom and overflowing bins. I let reception know and they seemed annoyed to change me. The next room had been cleaned but it wasn't clean. The bed had hairs on them and there was mould in the shower. The hallways were also dirty. I would not stay at this hotel again.
Stayed 1 night in Dec 2022

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Hotel war sauber und direkt an der Strassenbahn gelegen, super Preis Leistung
Stayed 2 nights in Jun 2025

8/10 Good

Stefan

Liked: Cleanliness, staff & service, amenities
Für einen Städtetripp, vollkommen ausreichend.
Stayed 4 nights in Apr 2025

6/10 Okay

Herbert

Liked: Property conditions & facilities
Warte noch auf meine Rechnung ! Sonst alles OK !
Stayed 1 night in Apr 2025