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Grand Hotel Mercure Biedermeier Wien

4.0 star property
Eco-certified hotel with 2 restaurants and a full-service spa

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Photo gallery for Grand Hotel Mercure Biedermeier Wien

Terrace/patio
Reception
Suite, 1 Double Bed (Bidermeier) | Premium bedding, minibar, in-room safe, desk
Exterior
Privilege, Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Spa
  • Room service

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Twin Room, 2 Twin Beds (Bidermeier)

Classic Twin Room, 2 Twin Beds (Bidermeier) | Premium bedding, minibar, in-room safe, desk

Classic Twin Room, 2 Twin Beds (Bidermeier)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Eco-friendly toiletries
Private bathroom
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Queen Bed (Bidermeier)

Classic Room, 1 Queen Bed (Bidermeier) | Premium bedding, minibar, in-room safe, desk

Classic Room, 1 Queen Bed (Bidermeier)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Eco-friendly toiletries
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Privilege, Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Mezzanine

Standard Room, 2 Twin Beds, Mezzanine | Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Twin Beds, Mezzanine

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hair dryer
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Double Bed (Bidermeier)

Suite, 1 Double Bed (Bidermeier) | Premium bedding, minibar, in-room safe, desk

Suite, 1 Double Bed (Bidermeier)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Bathrobes
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Room, 1 Twin Bed (Bidermeier)

Classic Room, 1 Twin Bed (Bidermeier) | Premium bedding, minibar, in-room safe, desk

Classic Room, 1 Twin Bed (Bidermeier)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Eco-friendly toiletries
Private bathroom
Hair dryer
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Suite, Multiple Beds, Mezzanine (Quite)

Premium bedding, minibar, in-room safe, desk

Family Suite, Multiple Beds, Mezzanine (Quite)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Eco-friendly toiletries
Bathrobes
Hair dryer
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Map
Landstrasser Hauptstrasse 28, Vienna, Vienna, 1030

What's nearby

  • Belvedere - 13 min walk - 0.7 miles
  • Prater - 14 min walk - 0.8 miles
  • St. Stephen's Cathedral - 16 min walk - 0.9 miles
  • Stephansplatz - 16 min walk - 0.9 miles
  • Vienna State Opera - 19 min walk - 1.0 mile

Getting around

  • Rochusgasse U-Bahn - 3 min walk
  • Vienna Mitte Station - 6 min walk
  • Vienna International Airport (VIE) - 17 min drive

Restaurants

  • ‪Heunisch & Erben - ‬2 min walk
  • ‪Wiki Wiki Poke - ‬1 min walk
  • ‪Cafe Zuckergoscherl - ‬2 min walk
  • ‪Franz Felber & Co. - ‬1 min walk
  • ‪JuJu - Korean Café - ‬2 min walk

About this property

Grand Hotel Mercure Biedermeier Wien

Upscale eco-certified hotel near Belvedere
Close to St. Stephen's Cathedral and Stephansplatz, Grand Hotel Mercure Biedermeier Wien provides a terrace, shopping on site, and a coffee shop/cafe. Take some time to relax at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • A water dispenser, a banquet hall, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 198 rooms include comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries, showers, and hair dryers
  • Flat-screen TVs with satellite channels
  • Free infant beds, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Hungarian, Italian, Romanian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 24 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 24 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Library
  • Shopping

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Sauna

Accessibility

  • Elevator

More

  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1816
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per night

Children and extra beds

Children are welcome
11 children, per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Airport shuttle fee: EUR 40 per vehicle (one-way)
  • Self parking fee: EUR 24 per day
  • Pet fee: EUR 12 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Grand Hotel Mercure
Grand Hotel Mercure Biedermeier Wien
Grand Hotel Mercure Biedermeier Wien Vienna
Grand Mercure Biedermeier Wien
Grand Mercure Biedermeier Wien Vienna
Hotel Mercure Grand
Hotel Mercure Grand Biedermeier
Accor Grand Hotel Biedermeier Wien
Grand Mercure Biedermeier Wien
Grand Hotel Mercure Biedermeier Wien Hotel
Grand Hotel Mercure Biedermeier Wien Vienna
Grand Hotel Mercure Biedermeier Wien Hotel Vienna

Frequently asked questions

Is Grand Hotel Mercure Biedermeier Wien pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 12 per pet, per night.

How much is parking at Grand Hotel Mercure Biedermeier Wien?

Self parking is available for EUR 24 per day.

What time is check-in at Grand Hotel Mercure Biedermeier Wien?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Grand Hotel Mercure Biedermeier Wien?

Check-out is at noon.

Does Grand Hotel Mercure Biedermeier Wien provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 40 per vehicle applies.

Where is Grand Hotel Mercure Biedermeier Wien located?

Located in Landstraße, this spa hotel is within 1 mi (2 km) of Landstraßer Hauptstraße, Vienna State Opera, and Stephansplatz. Belvedere and Prater are also within 1 mi (2 km). Rochusgasse U-Bahn and Wien Mitte-Landstraße Tram Stop are within a 5-minute walk.

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Grand Hotel Mercure Biedermeier Wien Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 483 out of 1001 reviews
Rating 8 - Good. 377 out of 1001 reviews
Rating 6 - Okay. 101 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

Peter G

Liked: Cleanliness, amenities, property conditions & facilities
Traditional, clean, conveniently located
Stayed 1 night in Jun 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Comfortable rooms. Convenient location (close to main train station).
Stayed 3 nights in May 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel nice helpful staff great location
Stayed 5 nights in Dec 2024

10/10 Excellent

James Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very comfortable, clean and welcoming. We enjoyed a quiet break and were well placed to visit the places we were interested in. It was very close to the Wien Mitte station so arrival from the airport was straightforward. The staff were helpful and friendly. We enjoyed the breakfast too.
Stayed 4 nights in May 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Umbrellas!
Stayed 6 nights in Apr 2025

10/10 Excellent

Victoria Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and accommodating staff. Offered to store our bags for us after we had checked out as had late flight home. No rush to collect them. Breakfast was exceptional with a wide variety of choices.
Stayed 2 nights in Apr 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
An overall nice experience!
Stayed 2 nights in Mar 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities
We thought the setting in its own alley was unique but poor timing on our part meant we arrived whilst extensive external repairs were underway. That said hotel was quiet and comfortable and staff very attentive. Would stay again
Stayed 3 nights in Mar 2025

6/10 Okay

Jennifer

Easy check in, nice location convenient to public transportation options.
Stayed 5 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, great staff, great location
Stayed 2 nights in Nov 2024

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s beautiful, but too far to walk. I am handicap and had a room on several flights of stairs. However, staff was nice enough to give us another room. I will not be filling anymore surveys from Expedia because you do not give us enough information about room, location etc. Other sights have roll in shower, handicap etc.. you leave it to us to contact hotel.
Stayed 1 night in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place!!

Cozy hotel, convenient, friendly staff, clean, and a great breakfast buffet.
Stayed 4 nights in Dec 2024

8/10 Good

Robert Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Vienna central station for train to the airport. Convenient and walkable to many Vienna attractions. Hotel very clean and comfortable with very helpful staff and excellent buffet breakfast.
Stayed 3 nights in Jan 2025

10/10 Excellent

Walid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff very helpful and friendly
Stayed 3 nights in Dec 2024

10/10 Excellent

Jutta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a little dated, but everything in the room was spotless and worked well. I liked the firm mattress, but the pillows and duvets were very flimsy. Breakfast was good and had lots of options, even for the picky eaters in our group.
Stayed 3 nights in Jan 2025

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, property conditions & facilities
This is a charming boutique hotel with very cozy rooms, very clean, with everything you need for your stay. The hotel is very close to the main street of Vienna - Kartnerstrasse and we walked every day from the hotel to the city center. And there are so many shops around the hotel… We have spent amazing time!
Stayed 5 nights in Dec 2024

6/10 Okay

Heidy

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Good: Location is near train station. Hofer supermarket and Chinese food are near the hotel entrance. Staff are nice and polite. Bad: Older hotel. We killed many bugs in our one night stay. I was so afraid the bugs would go into our luggages!!! Handsoap in the restroom was empty.
Stayed 1 night in Mar 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel
Stayed 1 night in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel has its a corridor to get to the entrance which was nice/different. Close walk to an underground station and a main station. Close to shops/restaurants
Stayed 3 nights in Nov 2024

8/10 Good

Helle

Liked: Staff & service

Well situated Vienna hotel

This is a really nice hotel well situated for exploring Vienna. Nice breakfast, very nice and friendly staff. The hotel is a bit worn but it works.
Stayed 4 nights in Sep 2024

10/10 Excellent

Paul

Nice character hotel. Good location close to restaurants and subway, trams , and buses. Staff was courteous and helpful!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Driven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in downtown Vienna
Stayed 1 night in Jun 2024

6/10 Okay

Patricia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

A tired worn hotel

Although the staff was extremely friendly, it doesn‘t make up for the fact that this hotel needs an update and make-over. The general atmosphere reminds you of a good hotel in the late 80s. There are some nice updates (like the nespresso machine), but in general, the rooms are frayed at the edges.
Stayed 3 nights in Jan 2025