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Graben Hotel

4.0 star property
Hotel with a restaurant, steps from Jüdisches Museum

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Photo gallery for Graben Hotel

Reception
Premium bedding, minibar, in-room safe, individually decorated
Front of property
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Parking available
  • 24/7 front desk
  • Pet friendly
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room

Superior Room | Premium bedding, minibar, in-room safe, individually decorated

Superior Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2013
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double Room Single Use

Premium bedding, minibar, in-room safe, individually decorated

Standard Double Room Single Use

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Shower/tub combination
  • 18 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | Premium bedding, minibar, in-room safe, individually decorated

Standard Single Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2013
Premium bedding
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Dorotheergasse 3, Vienna, Vienna, 1010

What's nearby

  • St. Stephen's Cathedral - 2 min walk - 0.1 miles
  • Stephansplatz - 2 min walk - 0.1 miles
  • Hofburg Imperial Palace - 3 min walk - 0.2 miles
  • Spanish Riding School - 3 min walk - 0.2 miles
  • Vienna State Opera - 8 min walk - 0.5 miles

Getting around

  • Stephansplatz U-Bahn - 3 min walk
  • Vienna Mitte Station - 16 min walk
  • Vienna International Airport (VIE) - 35 min drive

Restaurants

  • ‪Cafe de l'Europe - ‬1 min walk
  • ‪Five Guys - ‬1 min walk
  • ‪Chattanooga - ‬1 min walk
  • ‪Espresso Segafredo - ‬1 min walk
  • ‪Café Hawelka - ‬1 min walk

About this property

Graben Hotel

Upscale hotel near Stephansplatz
Located close to Plague Column and Jüdisches Museum, Graben Hotel provides dry cleaning/laundry services, a business center, and a restaurant. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Limo/town car service, self parking (surcharge), and a front-desk safe
  • A 24-hour front desk, concierge services, and coffee/tea in the lobby
  • An elevator, luggage storage, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff and location
Room features
All 52 individually furnished rooms feature comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping, and phones

Languages

English, French, German, Italian, Portuguese, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:00 PM on request
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 39 per day)

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Trattoria Santo Stefano

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1918
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 260
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 260

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10.25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 70.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 30 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 48 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: EUR 39 per day
  • Pet fee: EUR 10.25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 260 (subject to availability)
  • Late check-out fee: EUR 260 (subject to availability)
  • Rollaway bed fee: EUR 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 September to 31 May

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Graben Hotel
Graben Hotel Vienna
Graben Vienna
Hotel Graben
Graben
Graben Hotel Hotel
Graben Hotel Vienna
Graben Hotel Hotel Vienna

Frequently asked questions

Is Graben Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of EUR 10.25 per pet, per night. Service animals are exempt from fees.

How much is parking at Graben Hotel?

Self parking is available for EUR 39 per day.

What time is check-in at Graben Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of EUR 260 (subject to availability).

What time is check-out at Graben Hotel?

Check-out is at 11:00 AM. Late check-out is available for EUR 260 (subject to availability).

Does Graben Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–11:00 PM on request. A fee of EUR 48 per vehicle applies.

Where is Graben Hotel located?

Located in Innere Stadt, this hotel is steps from Jüdisches Museum, Plague Column, and Stephansplatz. St. Peter's Church and Haas Haus are just steps away. Stephansplatz U-Bahn is only a 3-minute walk and Herrengasse U-Bahn is 7 minutes.

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Graben Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 506 out of 1001 reviews
Rating 8 - Good. 389 out of 1001 reviews
Rating 6 - Okay. 76 out of 1001 reviews
Rating 4 - Poor. 18 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

Staff was great and property location was terrific. Would definitely stay there again.
Stayed 3 nights in Apr 2025

10/10

In the heart of EVERYTHING very clean room, friendly staff Highly recommended
Stayed 2 nights in May 2025

8/10

Very close to most major attractions and good breakfast.
Stayed 3 nights in Mar 2025

10/10

Small hotel with very nice staff. In the inner city with lots of opportunities as a tourist.
Stayed 2 nights in May 2025

10/10

We especially liked the location of the Graben Hotel. It was directly in the historic district, so it easy to the attractions we liked. The rooms were adequately sized, clean with all of he amenities we needed. The staff was extremely helpful. One staff member even walked us to a location because he realized it was a complicated route to get there.
Stayed 5 nights in May 2025

8/10

Clean but dated. Chose the hotel for its perfect position within "Innere stadt" and got value for money.
Stayed 2 nights in May 2025

10/10

The staff was fantastic and kind. We loved our stay.
Stayed 5 nights in Feb 2025

8/10

Small and quiet hotel located in the midle of everything
Stayed 1 night in Feb 2025

10/10

Best location for a tourist. But the parking is a bit far and not in the building, as is with most of hotels in the area.
Stayed 1 night in Feb 2025

10/10

Perfect location
Stayed 4 nights in Oct 2024

10/10

Enjoyed my stay here. Great location with all the restaurants less than five minutes away. There is a supermarket around the block [5min walk]. Already planning to stay here when I visit Wien again. Thanks for your help, Suli!
Stayed 2 nights in Mar 2025

8/10

The staff were friendly and helpful. There was an excellent restaurant in which a buffet breakfast was available. We stayed 8 nights 3 in a small room on 5th floor and 5 in a larger brighter room on 2nd floor. Both were clean and acceptable but the larger room with high ceilings was far preferable.
Stayed 8 nights in Mar 2025

10/10

Close to all amenities. Staff helpful and friendly.breakfadt buffet superb. Disliked nothing
Stayed 3 nights in Feb 2025

10/10

Great location, nice staff and good for the budget!
Stayed 5 nights in Aug 2024

10/10

The hotel and staff were first class. Excellent value for money, friendly and perfect location. We will recommend and would stay again in future visits. The food at the adjoining testaurant was outstanding.
Stayed 3 nights in Dec 2024

10/10

We stayed at The Graben Hotel for 3 nights in April and we had a really good stay and would highly recommend. We were able to check in early as our room was available. The hotel is really conveniently located right in the centre of Vienna which made it walking distance to everywhere we wanted to visit and meant we could go back during the day. The staff were very helpful with advice and information for travelling around the city using public transport. We had breakfast included for our stay which made things much easier for us and there was a good choice of food available. The hotel also has an Italian restaurant which we ate at on the first night and the food was really good and the staff were very friendly.
Stayed 3 nights in Apr 2025

8/10

Great location
Stayed 3 nights in Sep 2024

10/10

Travelling to Vienna we always stay in this hotel, close to the metro, just in the city center, all the most important places in the walking distance
Stayed 3 nights in Nov 2024

10/10

Great place to stay! Right in the heart of Vienna, still budget friendly
Stayed 1 night in Jul 2024

10/10

Great breakfast
Stayed 3 nights in Oct 2024

8/10

Friendly hotel in the perfect place. The Trattoria attached is excellent too.
Stayed 5 nights in Aug 2024

8/10

Very good location
Stayed 2 nights in Aug 2024

8/10

Its location was outstanding. The staff were courteous, helpful, and professional
Stayed 6 nights in Oct 2024

10/10

A traditional Hotel right in the heart of Vienna. Very friendly atmosphere and attentive staff.
Stayed 7 nights in Aug 2024

8/10

Excellent mid-city location, very convenient to walk around.
Stayed 2 nights in Aug 2024