Ratings based on 993 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler from LosAngeles
Posted Feb 2, 2024 on Expedia
We have made the Wilhelmshof our "go to" spot in Vienna. It is on a quiet street near the Prater which makes transportation into the center very easy. The staff is great and always helpful. The rooms are pleasant to stay in. The outside garden is a bonus in nice weather.
Comment from Hotel Management
Feb 29, 2024 by Your Wilhelmshof Team, Hotel Management
Dear Michael, thank you for your review. We're delighted to hear that the Wilhelmshof has become your preferred spot in Vienna. It's wonderful that you appreciate our convenient location near the Prater and our helpful staff. Furthermore, we are glad that you felt comfortable in our unique rooms. We also agree that our garden is a great bonus, especially in sunny weather. We look forward to welcoming you back soon!Best regards,Your Wilhelmshof Team
by A verified traveler from Mercer Island
Posted Jan 25, 2024 on Expedia
A very nicely appointed hotel (used to be a residential building). Spacious rooms, comfortable beds and linens. Artwork! A working fridge! Everyone in the hotel is extremely nice and helpful. Breakfast has met and exceeded all our expectations! A must visit cozy place in a convenient location.
Comment from Hotel Management
Feb 29, 2024 by Your Wilhelmshof Team, Hotel Management
Dear Alexander,Thank you for your glowing review! We are delighted to hear that you enjoyed your stay at our ARThotel and that our spacious rooms with their comfortable beds, and unique artwork met your expectations. We are thrilled that you found our staff extremely nice and helpful, and that our breakfast exceeded your expectations. It is wonderful to know that you found our hotel to be a cozy must-visit place in a convenient location. We hope to welcome you back soon for another enjoyable stay in our ARThotel!Kind regards,Your Wilhelmshof Team
by A verified traveler
Posted Dec 17, 2023 on Expedia
We loved this hotel! We will be back when visiting Vienna again. First of all the staff was so accommodating - we were able to store our luggage here while traveling to Poland. We returned late in the evening and the staff was so helpful. Ted even came up to assist us with operating the TV. The rooms are clean, and the bed so comfortable the best sleep we had while in Austria/Poland. The hotel is easy from the subway, and easy to get around to all the tourist spots. Breakfast was bountiful each morning. We had drinks at the bar one evening and enjoyed the quiet atmosphere from our whirlwind day. I really can't say enough about this hotel.
by A verified traveler
Posted Dec 15, 2023 on Expedia
The hotel room was super clean and large. The breakfast was amazing and they had a great hot wine in the evening.
It’s near from the public transportation.
The staff was great and helpful.
by A verified traveler
Posted Dec 13, 2023 on Expedia
by A verified traveler
Posted Dec 13, 2023 on Expedia
Property itself was lovely and well maintained. Room was incredibly hot and we had to open windows and turn off heating completely despite it being zero degrees outside. Had an issue with bedding which never got resolved so had terrible 2 nights sleep. Super king size bed with only 2 single duvets. Requested a large duvet to fit bed properly, told not available, so housekeeping just put a large single sheet across bed with a blanket, and neither fitted bed properly so feet stick out the end and got wrapped around. Complained again and requested a king size duvet, and we were told not available from laundry so they made bed up with 2 overlapping sheets this time, which still was not appropriate and awful sleep. Complained to manager on checking out who did not seem to understand problem and unsympathetic for poor sleep due to inadequate bedding and no compensation offered. Disappointing outcome to an otherwise very good hotel in excellent location to transport routes.
by A verified traveler
Posted Dec 3, 2023 on Expedia
The hotel is cozy,quiet,beautiful,the staff is more than helpful and very friendly.Is a very very clean hotel with place to leave your lugage and enjoy a tea cup if u arrive early or u have a late departure.Easy to work your way around the city using Metro station found at 250 meters walk from the hotel.
by A verified traveler
Vienna Christmas Market
Posted Dec 2, 2023 on HotelsHotel was in great location,staff were friendly and helpful
5 minutes from transport hub,giving easy access to all of Vienna
The famous Vienna Wheel was just behind the hub in Prater Park
by A verified traveler
Posted Nov 28, 2023 on Expedia
AMAZING EXPERIENCE! We recommend Der Whilhemshof wholeheartedly! It was our 1st time visiting Vienna and this hotel exceeded exemplary standards. The staff was always smiling and welcoming, providing toiletries when requested, rooms were exceptionally clean, beds were comfortable, bar service was great and we love that they are a sustainable hotel. Additionally, we love that each floor had a different artwork design. The breakfast was also a plus! So delicious and refreshing. Der Whilhemshof made our stay in Vienna a memorable one. We stayed at other hotels in Prague and Budapest - NOTHING compares to the customer service of the hotel here. Thank you again. We can't wait to visit again.
by A verified traveler
Posted Nov 28, 2023 on Expedia
The breakfast was excellent and the staff were very friendly and helpful.