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Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

Guest reviews

4.2 out of 5 Very Good
235 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air Conditioning
Breakfast Available
Business Services
Parking Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Map

Explore the area

Popular LocationVienna City Hall Area4 min drive
Popular LocationPlague Column6 min drive
Popular LocationAustrian Parliament Building12 min drive
AirportVienna (VIE-Vienna Intl.)30 min drive

Book online or call:

1-800-675-4318

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About this area

Vienna

Located in Vienna's Alsergrund neighborhood, Arthotel ANA Gala is near a metro station. Hofburg Imperial Palace and Stephansplatz are cultural highlights, and some of the area's popular attractions include Museum of Natural History and Schoenbrunn Zoo. Looking to enjoy an event or a game? See what's going on at Wiener Stadthalle or Ernst Happel Stadium. Spend some time exploring the area's activities, including winery tours.
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Popular Location

What's nearby

  • Vienna City Hall Area - 4 min drive
  • Plague Column - 6 min drive
  • Austrian Parliament Building - 12 min drive
  • Spanish Riding School - 13 min drive
  • St. Stephen's Cathedral - 13 min drive

Getting around

  • Nussdorfer Street U-Bahn - 4 min walk
  • Vienna Franz-Josefs-Station - 11 min walk
  • AirportVienna Intl. Airport (VIE) - 30 min drive

About this property

Arthotel ANA Gala

Self parking, coffee/tea in a common area, and free use of bicycles are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. All 45 soundproofed rooms feature free WiFi and minibars. LCD TVs come with satellite channels, and other amenities that guests will find include hair dryers and safes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: EUR 15 per night
  • Limited parking spaces
  • Parking height restrictions apply
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: EUR 11 per person
  • Coffee/tea in common area(s)

Things to do

  • Free bicycle rentals

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Hungarian
  • Romanian
  • Russian
  • Spanish
  • Turkish

Business services

  • Computer station

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in from 2:30 PM - 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from noon - 8:30 PM
Guests will receive an access code

Access methods

Access code, staffed front desk

Pets

Pets allowed for an extra charge of EUR 9 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 11 per person (approximately)
  • Self parking fee: EUR 15 per night
  • Pet fee: EUR 9 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
4.2
Very Good
5 - Excellent
91
4 - Good
104
3 - Okay
30
2 - Poor
5
1 - Terrible
2

4.3/5

Cleanliness

4.3/5

Staff & service

3.8/5

Amenities

4.1/5

Property conditions & facilities

3/5 Okay

Traveled with group, Business traveler
Happy face iconLiked: Cleanliness
Stayed 2 nights in Nov 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great success
The location is very good. Close to trams, busses and train to the center. The room was very nice, the breakfast was good and overall we liked it very much
Stayed 4 nights in Nov 2019

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
The hotel location is excellent as it is only a 5 min walk from the metro station. The check in and check out processes were smooth. The room was stylish and very clean.
Stayed 2 nights in Nov 2019

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
What a steal of of deal! Checked in after 2:30 and never had better service. The staff was friendly and treated us with a smile everytime we walked innor out the build. Easy Location to find, and a beautiful walk around the area. Would love to stay here again.
Stayed 1 night in Nov 2019

1/5 Terrible

Sad face IconDisliked: Staff & service, amenities
If I have to describe this hotel in one sentence: absolutely awful staffs but hotel itself is decent for the price. I travel Europe quite often for pleasure; France, Belgium, and Netherlands mostly. Pretty much my first time in vienna. I stayed in hotels from 3-5 stars. I understand that property or amenities can be bit different from what they stated on the website but it’s always the staffs who make your experience more pleasant. This place, however, I simply don’t understand why they are in hospitality industry in the first place. Starting from my checkin, I didn’t get my VIP access when it clearly said it on my confirmation email. Hotel receptionist didn’t even want to check my email and merely insisting, “My system says nothing so I can’t.” I believe that proper way would be, they ask me to wait and they check and follow up on me later, but they just said no instead: what a way to treat their guests. A complimentary water bottle is once per stay here, most of the hotels I stayed were once per night, so I went down and asked. Hotel receptionist who were in her duty around 22h-23h couldn’t speak English very well (can be frustrating but they don’t have to speak English fluently it’s ok). She didn’t know the difference between once per night/day and once per stay. The problem here was her attitude her, surprise! Although she was wrong, the way of her tone was rather “patronizing” the guest, who would appreciate this kind of attitude? Will never come back this place.
Stayed 2 nights in Nov 2019