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Arthotel ANA Gala

3.0 star property
Hotel with a bar, near Vienna Christmas Market

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Photo gallery for Arthotel ANA Gala

Exterior
Lobby
Bar (on property)
Standard Double Room | Minibar, in-room safe, individually decorated, individually furnished
Daily buffet breakfast (EUR 16 per person)

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Air conditioning
  • Parking available
  • Pet friendly
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, individually decorated, individually furnished

Standard Double Room

7.2 out of 10
Good
(13 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hair dryer
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room

Standard Triple Room | Minibar, in-room safe, individually decorated, individually furnished

Standard Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hair dryer
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, individually decorated, individually furnished

Family Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hair dryer
Private bathroom
  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Exterior

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About the neighborhood

Map
Viriotgasse 5, Vienna, Vienna, 1090

What's nearby

  • University of Vienna - 3 min drive - 1.3 miles
  • Vienna Christmas Market - 4 min drive - 1.7 miles
  • Hofburg Imperial Palace - 5 min drive - 2.0 miles
  • St. Stephen's Cathedral - 6 min drive - 2.2 miles
  • Vienna State Opera - 6 min drive - 2.4 miles

Getting around

  • Augasse Tram Stop - 3 min walk
  • Spittelau Station - 10 min walk
  • Vienna International Airport (VIE) - 28 min drive

Restaurants

  • ‪Cafe-Konditorei Monarchie - ‬1 min walk
  • ‪Blaustern - ‬3 min walk
  • ‪Würstelstand Leo - ‬3 min walk
  • ‪Tommy's Sandwich Club - ‬3 min walk
  • ‪The Sign - ‬2 min walk

About this property

Arthotel ANA Gala

Hotel near Vienna Christmas Market
Arthotel ANA Gala provides amenities like dry cleaning/laundry services and a bar. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), free bicycle rentals, and self parking (surcharge)
  • A roundtrip airport shuttle (surcharge), babysitting (surcharge), and smoke-free premises
  • Free newspapers, coffee/tea in the lobby, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms are individually furnished, and have comforts such as air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • LCD TVs with satellite channels
  • Heating, daily housekeeping, and desks

Languages

English, Filipino, French, German, Hungarian, Romanian, Russian, Serbian, Spanish, Turkish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (EUR 19 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 16 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Free bicycle rentals

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • Built in 1992
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 20
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Airport shuttle fee: EUR 48 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: EUR 19 per night
  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Arthotel ANA Gala Hotel Vienna
Arkadenhof Hotel
Arkadenhof Vienna
Arthotel ANA Gala Hotel
Hotel Arkadenhof Vienna
Arkadenhof Hotel Vienna
Arthotel ANA Gala Vienna
Arthotel ANA Gala Hotel
Arthotel ANA Gala Vienna
Arthotel ANA Gala Hotel Vienna

Frequently asked questions

Is Arthotel ANA Gala pet-friendly?

Yes, this property allows pets (limit 1 total).

How much is parking at Arthotel ANA Gala?

Self parking is available for EUR 19 per night. Limited spots are available.

What time is check-in at Arthotel ANA Gala?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of EUR 20 (subject to availability).

What time is check-out at Arthotel ANA Gala?

Check-out is at noon. Late check-out is available for EUR 30 (subject to availability).

Does Arthotel ANA Gala provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 48 per vehicle applies.

Where is Arthotel ANA Gala located?

Located in Alsergrund, this hotel is within 2 mi (3 km) of Danube River, Vienna Christmas Market, and Hofburg Imperial Palace. Vienna State Opera and St. Stephen's Cathedral are also within 3 mi (5 km). Augasse Tram Stop and Nussdorfer Street U-Bahn are within a 5-minute walk.

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Arthotel ANA Gala Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 131 out of 409 reviews
Rating 8 - Good. 166 out of 409 reviews
Rating 6 - Okay. 67 out of 409 reviews
Rating 4 - Poor. 27 out of 409 reviews
Rating 2 - Terrible. 18 out of 409 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here. Hotel may be slightly outdated but served its purpose and was convenient to travel into the city.
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and close to attractions
Stayed 3 nights in Jul 2024

8/10 Good

Simon Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean, courteous staff. Location is out of the centre but trams run so close to it and they are cheap. Supermarkets close too. It is what it is, doesn’t try to be the ritz so don’t expect that. Good place
Stayed 3 nights in Feb 2025

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience of my trip. The room was old and dirty, the carpet had stains and dust. The toilet was disgusting. The worst part was the AC, which didn’t work, and it was 90F outside. We complained to the front desk and they told us the AC was old, and we could try other rooms. We checked 2, which were as hot as ours, so It didn’t make a difference. We saw similar complaints from last year, so I guess maintenance is not a priority to this hotel. There was a strong cigarette smell as well. I will not stay here again for sure.
Stayed 2 nights in Jun 2025

10/10 Excellent

Debra

Nice place
Stayed 1 night in Sep 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and very nice and helpful staff. Restaurant near the hotel was really good and service was awesome.
Stayed 1 night in Jun 2024

8/10 Good

Mariana

Liked: Amenities, property conditions & facilities
Ok
Stayed 2 nights in Mar 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Decent location, a maximum of 2 public transports away from the main attractions/centre of Vienna. Hotel is clean and very nice staff. Rooms were decent enough too.
Stayed 3 nights in Aug 2024

8/10 Good

Shailranjan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located.
Stayed 2 nights in May 2024

10/10 Excellent

Kirby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was large, the showersoap and shampoo was very good quality. We enjoyed the restaurabt at the hotel after a long day visiting Rome and was able to relax.
Stayed 3 nights in May 2024

10/10 Excellent

Catherine Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable stay at this hotel. Very large room/suite, enjoyed the free hot drinks in the foyer, breakfast was plentiful and we easily found our way about using the undergrounds nearby.
Stayed 7 nights in Nov 2023

6/10 Okay

Amanda

Disliked: Amenities
Run down, didnt receive amenities advertised, unfriendly staff.
Stayed 1 night in Nov 2024

8/10 Good

David Paul John Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing wrong with the room just a little dated. Breakfast was a good buffet with enough to set you up for the day. Staff were friendly. Cant complain for the price.
Stayed 8 nights in Jul 2024

10/10 Excellent

Emad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay at Arthotel ANA Gala in Vienna. We arrived at the hotel quite late and the hotel out of ours support was already aware of our late arrival and checked us in over the phone. The room was nice and clean. The hotel is a few stops away from the Vienna central and it's close to the D tram link and U6 metro line.
Stayed 3 nights in May 2024

10/10 Excellent

Khatija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good transport links in and out of the city very clean and lovely decor. Access to coffee and drinks machine anytime as not refreshments in room but to be honest the machine drinks were lovely as coffee is freshly grounded
Stayed 3 nights in Feb 2024

6/10 Okay

Reka

It was adequate. Nothing fancy. I was greeted by a guy that clearly didn't aspire to be in this line of work at this stage in his life. To be sure, I was early, so i just left my luggage there and went off, I ended up checking in much later, by a much nicer guy. Breakfast was adequate, too, coffee left much to be desired.
Stayed 2 nights in Nov 2024

6/10 Okay

Marta

Liked: Staff & service

Nice stay

Hotel is located within 30-min walk to the centre. We had a family room which was big and comfortable and have availed the early check in. Reception staff very accommodating. Minus for plastic cups and lack of toiletries, only 2in1 shower gel.
Stayed 2 nights in Jan 2024

8/10 Good

Inyang

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very clean, nice room with lots of space, lovely big window. It wasn't noisy, the breakfast was good and the staff were professional and friendly. My only criticism would be it's proximity to the city centre, it's a 10 minute tram ride away or a 20-30 minute walk. Apart from that it was great.
Stayed 3 nights in Dec 2023

10/10 Excellent

Elton Costa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Vienna

Comfortable hotel located near public transportation and easy to get to downtown Vienna. Staff is very helpful. I forgot objects at the hotel when I left and they managed to send them to me in Croatia. Thank you so much!
Stayed 3 nights in Aug 2022

2/10 Terrible

john

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was under construction with a lots of noise. Very discouraging.
Stayed 6 nights in May 2024

6/10 Okay

MANUEL

Disliked: Cleanliness, property conditions & facilities
Front desk closes at 11:00 pm. Not convenient
Stayed 1 night in Jun 2024

4/10 Poor

Igor

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The location is convenient, close to the subway and public transportation. However, the hotel is old and poorly maintained. Housekeeping starts talking loudly early in the morning, and people slam doors all night. We couldn't sleep at all. Very disappointed.
Stayed 4 nights in May 2024

6/10 Okay

Xuehe

Liked: Cleanliness
Disliked: Staff & service
nice and friendly staff. But the hotel doesn't look as modern & fresh as in the photos. Facilities are old. Even the door was completely locked from inside the room, it still could be opened from outside with the key. A janitor broke in when I was in the room, right after check-in! No service tag. There is a safety box in the room, but not usable.
Stayed 3 nights in Sep 2024

6/10 Okay

Janette

Liked: Staff & service
Breakfast was awesome. Breakfast staff awesome. Carpets were hoovered but could do with a deep clean. Beds changed regularly, bins emptied every day. Towels clean and changed when needed. Plenty of loo roll. There was a kettle in the room, but nespresso coffee pods ... ? and, no tea, no sugar and no cups. Little things like wardrobe door handles need fixing.Some of the reception staff seemed grumpy, others couldnt be more helpfull. Tram and train within walking distance. Eateries, supermarket, chemist all within walking distance.
Stayed 8 nights in Sep 2024

6/10 Okay

Gary

Liked: Cleanliness, staff & service
Disliked: Amenities
While away from the historic district the hotel was well connected to trams and the metro. Good road access back to the airport as well. Public areas of the hotel were quite nice, our room (102) was pretty tired and could do with redecoration. It was also really dark, as you couldn't see any windows from the bed. It was quiet though and the bed comfortable with good quality bedding
Stayed 3 nights in Sep 2022