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elaya hotel vienna city west, Trademark by Wyndham

Property class: 4

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Photo gallery for elaya hotel vienna city west, Trademark by Wyndham

Two bicycles parked on a paved surface with a hedge in the background. - elaya hotel vienna city west, Trademark by Wyndham (Vienna)
A modern reception desk with a marble top, a large wall-mounted clock, and a tall white vase. - elaya hotel vienna city west, Trademark by Wyndham (Vienna)
A coffee machine, cups, and a coffee bean display in a modern setting. - elaya hotel vienna city west, Trademark by Wyndham (Vienna)
A room with a large window, a chair, a bench, and a staircase. - elaya hotel vienna city west, Trademark by Wyndham (Vienna)
Room - elaya hotel vienna city west, Trademark by Wyndham (Vienna)
Close to Naschmarkt, elaya hotel vienna city west, Trademark by Wyndham provides amenities like a terrace and a garden. Guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double Room

A hotel room with a bed, a desk with a chair, a TV, a wardrobe, and a poster on the wall.

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

A hotel room with a bed, a desk with a chair, a mirror, and a television.

Superior Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

A hotel room with a wooden wardrobe, a bed, a black armchair, and a wall with repeating text.

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room, 1 Twin Bed

Room

Standard Single Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, 2 Twin Beds

Room

Standard Double Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room, 1 Double Bed with Sofa bed

Room

Standard Triple Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 Double Bed with Sofa bed

Room

Family Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, 1 Queen Bed

Room

Superior Double Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Mariahilf, a neighborhood in Vienna, elaya hotel vienna city west, Trademark by Wyndham is in the entertainment district and near a metro station. Hofburg Imperial Palace and Vienna State Opera are cultural highlights, and some of the area's notable landmarks include Belvedere and Schönbrunn Palace. Museum of Natural History and Karlsplatz Stadbahn Station are also worth visiting. Visit our Vienna travel guide
Map
Webgasse 23, Vienna, Vienna, 1060

What's nearby

  • A street lined with cafes, a pharmacy, and a sign for Bortolootti.
    Mariahilfer Street
    3 min walk - 0.2 miles
  • An underwater scene with various fish swimming around a rocky structure.
    Haus des Meeres
    9 min walk - 0.5 miles
  • A train station with a green roof, a train on the tracks, and a crowd of people under striped umbrellas.
    Naschmarkt
    14 min walk - 0.8 miles
  • A modern building with large glass windows and a sign for 'HITCAFE'.
    Wiener Stadthalle
    16 min walk - 0.9 miles
  • Raimund Theater
    8 min walk - 0.5 miles

Getting around

  • Zieglergasse U-Bahn
    5 min walk
  • Vienna (XWW-Vienna West Train Station)
    10 min walk
  • Vienna International Airport (VIE)
    36 min drive

Restaurants

  • Café Jelinek
    5 min walk
  • Otto Yami
    4 min walk
  • le Pho
    3 min walk
  • Peti Pari
    5 min walk
  • Fladerei
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (EUR 19 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 16 per person
  • Coffee and tea in common areas

Things to do

  • Free bicycle rentals

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night
Free cribs are available on request at the property

Property payment types

  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Airport shuttle fee: EUR 50.00 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: EUR 19.00 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is elaya hotel vienna city west, Trademark by Wyndham pet-friendly?

Yes, elaya hotel vienna city west, Trademark by Wyndham allows pets (limit 1 total). Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for EUR 19.00 per night. Limited spots are available.

What time is check-in at elaya hotel vienna city west, Trademark by Wyndham?

Check-in start time: 3:30 PM; Check-in end time: anytime.

What time is check-out at elaya hotel vienna city west, Trademark by Wyndham?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does elaya hotel vienna city west, Trademark by Wyndham provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 50.00 per vehicle applies.

Where is elaya hotel vienna city west, Trademark by Wyndham located?

Located in Mariahilf, this hotel is within a 15-minute walk of Mariahilfer Street and Naschmarkt. Vienna Christmas Market and St. Stephen's Cathedral are also within 2 mi (3 km). Zieglergasse U-Bahn is only a 5-minute walk and Kaiserstraße Tram Stop is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

elaya hotel vienna city west, Trademark by Wyndham Reviews

8.2

Very Good

8.4

Cleanliness

8.6

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 200 out of 573 reviews
Rating 8 - Good. 262 out of 573 reviews
Rating 6 - Okay. 81 out of 573 reviews
Rating 4 - Poor. 20 out of 573 reviews
Rating 2 - Terrible. 10 out of 573 reviews

Reviews

Verified review

8/10 Good

Excellent location, close to 2 train lines and Mariahilfe street.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great area and excellent service
Stayed 7 nights in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
service and location was very good
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
I was surprised, this is a windham hotel not in a very good shape. Dirty old rugs, and the shower with a window panel that all the water was running out of the bath. and the small refrigerator was not working. The staff in the reception, not very enthusiastic, Only the morning that we were leaving, was a gentleman that looks a little bit more professional. The location was not bad, 10 minutes walking to the metro. We didn’t get breakfast there, a little bit expensive. This is really an under average hotel
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Generally clean, amenities and responsive staff
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Good location. Easy to access.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Vienna

Great location and very nice and clean room. The continental breakfast was also good with many fresh options.
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and comfortable. Access to the city was easy, and the staff were very friendly. Mr. Email at the reception was especially helpful and gave me sightseeing advice, making my stay in Vienna enjoyable. Thank you very much.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
It was a great hotel,the room was very clean and the staff was very friendly and kind,and breakfast was great too,and it was close near the shopping street Mariahilfer Straße,thank you very much,I recommended it to everyone,when I'm back in Austria again I will definitely book it again With kind regards Jan van Beek
Stayed 7 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness
Location was 10/10.The breakfast was a OK. Rooms carpet had stains that are possibly from bleach or cleaning products. Looked very disgusting. No water in the fridge, nothing but 2 glasses there in fact. It was ok for the 1 night i needed.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value! Really well located and easy to get anywhere in the city from the hotel. The bed was comfy and the AC worked really well to keep the room cool. My only complaint would be that the carpet in my room was pretty gross and stained all over.
Stayed 9 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok

Good experience during check in and check out; The pillow was too flat and not supportive. The breakfast selection was limited, and the bread was very hard and seemed to be from previous days.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel option for those looking to save money. The room was simple, but clean. The bathroom had a full tub and the beds were comfortable. The add-on breakfast was very good and a cheaper option than most area cafes. It was nice to start the day with a large meal that lasted us until dinner time. The hotel is located two blocks away from the Mariahil Strasse shopping street, so there are tons of restaurants to chose from for dinner. It's also just two blocks to the nearest subway stop and then just two stops from the center of town. Super convenient for sightseeing. I would recommend this hotel to budget conscious tourists.
Stayed 6 nights in Jul 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service
The rooms are modern and very clean. However, service was almost non-existent. Staff constantly sitting in the courtyard smoking rather than assisting guests. Coffee station in the foyer out of order and judging from the sign, it has been non functional for a long time.
Stayed 2 nights in Aug 2024
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
This place was average in all respects. Clean enough, but stains on the carpet and scuffed up walls, places where a picture had obviously fallen Etc. Nothing to turn me away but was obviously steadily declining from neglect over time and lack of upkeep. The room was ok, bathroom was cramped but the room itself was larger than you’d expect from an eu hotel. There was only one English channel on the tv - sky news, but you’re not coming to Vienna to watch tv. I paid for breakfast included and when checking in they said as much, but the next morning I was not on the list and had to pay for a dismal breakfast. Save yourself and don’t pay for breakfast here, plenty of cafes within a few blocks that have much better food. I disputed this charge when checking out and the clerk was very uncooperative. Left a very bad impression as I checked out, this review would probably have been a lot better if they’d waived the charges. Location is ok, there are restaurants and cafes around, and a main shopping street a couple blocks up you can follow to the main tourist area, about a 25 minute walk. Overall this is a passable hotel at an ok price, but I’d expected a bit better.
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Liked: Staff & service, amenities
Our superior bedroom had hugh bed and very comfortable to sleep on. Quiet location and local supermarket "Billa" is within 5 minutes walk. Walking distance to underground. But the room carpet is disgusting with lots of stain and greasy around dressing table. Luckily I bought a pair fitflop to walk around. The shower head is broken, riser can't adjust the height. The most disappointed is breakfast bar. We had Sunday leftover fresh fruit because pineapple and apple turned brown. Cucumber was dry. Not enough mini bread or crossiants but the waitress was friendly and helpful. She told the kitchen staff and cooked more at 9:30am. All the cakes were dry on Monday and Tuesday. Wednesday served the same food but more quantity because they had a large group came in. Definite not worth £16 breakfast. We felt they are on tight budget and not many option to choose. Only served 1 choice of slice bread. Not fresh juice, they are cheap squash. All cakes are not honemade. No English tea in restaurant, no decaffeinated coffee or non dairy milk option. No kettle in the bedroom.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the area,it’s close to the urban The staff was very friendly Rooms were big with a nice small terrace
Stayed 8 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price! Ok breakfast
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Disliked: Amenities
Good value for money, location, but poor breakfast.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Few minutes walk to u bahn, very quite area, clean and cozy room
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay in Vienna.
Stayed 14 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice hotel. If you go to Vienna this is an excellent hotel to stay.
Stayed 4 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Very friendly staff. Fab coffee machine. Bathroom a bit dated however.
Stayed 5 nights in Oct 2022