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elaya hotel vienna city center, Trademark by Wyndham

4.0 star property
Vienna's historic landmarks await just steps from this city center hotel, where travelers find themselves minutes from Stephansplatz and St. Stephen's Cathedral

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Photo gallery for elaya hotel vienna city center, Trademark by Wyndham

Exterior - elaya hotel vienna city center, Trademark by Wyndham (Vienna)
Reception - elaya hotel vienna city center, Trademark by Wyndham (Vienna)
Daily buffet breakfast (EUR 20 per person) - elaya hotel vienna city center, Trademark by Wyndham (Vienna)
View from room - elaya hotel vienna city center, Trademark by Wyndham (Vienna)
Superior Double Room | Minibar, in-room safe, desk, laptop workspace - elaya hotel vienna city center, Trademark by Wyndham (Vienna)
Elaya hotel vienna city center puts travelers in Vienna's heart with staff who know the city inside out. Guests connect with free WiFi, drop off laundry for dry cleaning services, and get insider advice on tickets and tours that make exploring this historic capital effortless.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

  • Sleeps 2

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, laptop workspace

Superior Double Room

  • Sleeps 2

About the neighborhood

Located in Innere Stadt, a neighborhood in Vienna, elaya hotel vienna city center, Trademark by Wyndham is near a metro station. Hofburg Imperial Palace and Vienna State Opera are cultural highlights, and some of the area's notable landmarks include Belvedere and Ernst Happel Stadium. Urania and University of Music and Performing Arts are also worth visiting. Visit our Vienna travel guide
Map
Wildpretmarkt 5, Vienna, 1010

What's nearby

  • St. Stephen's Cathedral
    St. Stephen's Cathedral
    2 min walk - 0.1 miles
  • Stephansplatz
    Stephansplatz
    2 min walk - 0.1 miles
  • Hofburg Imperial Palace
    Hofburg Imperial Palace
    5 min walk - 0.3 miles
  • Spanish Riding School
    Spanish Riding School
    5 min walk - 0.3 miles
  • Vienna State Opera
    Vienna State Opera
    11 min walk - 0.6 miles

Getting around

  • Stephansplatz U-Bahn
    5 min walk
  • Vienna Mitte Station
    14 min walk
  • Vienna International Airport (VIE)
    26 min drive

Restaurants

  • Café Korb
    1 min walk
  • Würstelstand Hoher Markt
    2 min walk
  • Fabios Restaurant Bar
    2 min walk
  • WEIN & CO Bar Stephansplatz
    2 min walk
  • the coffee.
    3 min walk

About this property

elaya hotel vienna city center, Trademark by Wyndham

Upscale hotel near St. Stephen's Cathedral
Close to Stephansplatz and Spanish Riding School, elaya hotel vienna city center, Trademark by Wyndham provides amenities like dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and multilingual staff
  • Smoke-free premises, a 24-hour front desk, and tour/ticket assistance
  • Concierge services, luggage storage, and an elevator
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms at elaya hotel vienna city center, Trademark by Wyndham include comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Travel cribs, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 35 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 20 per person

Family friendly

  • Laundry facilities
  • Travel crib

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Visual alarms in hallways
  • Wheelchair-accessible path to elevator

More

  • 100% renewable energy
  • 11 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive lockbox information
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Airport shuttle fee: EUR 45 per vehicle (one-way)
  • Nearby parking fee: EUR 35 per day (1312 ft away)
  • Pet deposit: EUR 0 per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Amadeus Hotel Wien
Amadeus Wien
Amadeus Hotel Vienna
Amadeus Vienna
Arthotel ANA Amadeus
Elaya Vienna City Center
elaya hotel vienna city center Hotel
elaya hotel vienna city center Vienna
elaya hotel vienna city center Hotel Vienna

Frequently asked questions

Is elaya hotel vienna city center, Trademark by Wyndham pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total). There's a deposit of EUR 0 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at elaya hotel vienna city center, Trademark by Wyndham?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at elaya hotel vienna city center, Trademark by Wyndham?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does elaya hotel vienna city center, Trademark by Wyndham provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 45 per vehicle applies.

Where is elaya hotel vienna city center, Trademark by Wyndham located?

Located in Innere Stadt, this hotel is within a 5-minute walk of Stephansplatz and St. Stephen's Cathedral. Hofburg Imperial Palace and Spanish Riding School are also within 10 minutes. Stephansplatz U-Bahn is 5 minutes by foot and Salztorbrücke Tram Stop is 6 minutes.

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Reviews

elaya hotel vienna city center, Trademark by Wyndham Reviews

9.0

Wonderful

9.2

Cleanliness

9.6

Location

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 511 out of 858 reviews
Rating 8 - Good. 258 out of 858 reviews
Rating 6 - Okay. 52 out of 858 reviews
Rating 4 - Poor. 24 out of 858 reviews
Rating 2 - Terrible. 13 out of 858 reviews

Reviews

Verified

10/10 Excellent

EDWARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In central area with great access within walking distance to many things. Only downside was no foyer/lounge area.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Rachel

Liked: Cleanliness, property conditions & facilities
Clean great location and very nice staff
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect for us and we had everything we needed. The room was clean and comfortable and we’d happily stay here again.
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

ANA RUBY

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Very poor hotel.. great location.. its more like a hostal…
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Sophie

Liked: Cleanliness, property conditions & facilities
Friendly and welcoming staff.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean rooms. Good central location.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and nice hotel

We enjoyed being right in the heart of Vienna and walking to amazing sites and shops in this incredible city.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities
Room was spotless and spacious , excellent location close to centre . Only downside is we found it difficult to control the temperature .
Stayed 1 night in Dec 2025
Verified

8/10 Good

Gunter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff who went out of their way to show us where good restaurants are in the immediate neighborhood
Stayed 5 nights in Sep 2025
Verified

8/10 Good

LISBERT

Liked: Cleanliness, property conditions & facilities
Central location. Just 3 minutes walk to Stephen’s Cathedral. Room was specious. Staff were attentive. Only drawback was the foul smell in the bathroom most likely plumbing related.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Rosalinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience at this hotel, the location was great, the property was very clean, and staff was wonderful.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Joachim

Liked: Cleanliness, staff & service
Great location, near pedestrian area and St Steven’s. Clean and efficient modern hotel!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not eat breakfast at the hotel. It was a nice room, except the towel heater did not work. Great area. Lots of shopping and restaurant options
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elaya was a nice location. Close to nearby sightseeing
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Tzahi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a great location

everything was very good, location, clean, rooms (we were actually upgraded which was great).
Stayed 4 nights in Aug 2025
Verified

6/10 Okay

Svetlana

Liked: Amenities, property conditions & facilities
location is the best point. everything else is ok.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Boris

Liked: Amenities, property conditions & facilities
Excellent location,decent room,helpful stuff.Its modern and clean overall, but cleaning service us strange. They changed towels and do your beds every day,nothing else.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

BRIAN

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff / great location
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, location is perfect
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Shelley

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, quiet and clean!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

sigrid

Liked: Cleanliness, staff & service
The hotel is in an excellent location downtown, just a few steps from St. Stephens Cathedral and other main attractions. Staff is very friendly and helpful. My room with a single bed was the smallest hotel room I ever stayed in. It was clean and quiet though. I did not have breakfast in the hotel and cannot comment on that.
Stayed 8 nights in Nov 2025
Verified

10/10 Excellent

Maria

Liked: Staff & service, property conditions & facilities
Great location and staff!
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with friendly staff.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to everyting we wanted to see in Vienna. Staff were excellent storing are bags before check in and after check out to allow us to explore. They were also spot on with dining recomendations.The upgrade to penthouse suite provided us with a very spacious room.
Stayed 3 nights in Sep 2025