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Indoor Spa Tub
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Hypo-allergenic bedding, in-room safe, free WiFi, linens
Hypo-allergenic bedding, in-room safe, free WiFi, linens

Guest reviews

4.0 out of 5 Very Good
984 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air Conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Map

Explore the area

Popular LocationWiener Stadthalle6 min walk
Popular LocationMuseum of Natural History8 min drive
Popular LocationAustrian Parliament Building9 min drive
AirportVienna (VIE-Vienna Intl.)35 min drive

Book online or call:

1-800-675-4318

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About this area

Vienna

Located in Neubau neighborhood, ARCOTEL Wimberger Vienna is connected to the convention center. Hofburg Imperial Palace and Vienna State Opera are notable landmarks, and travelers looking to shop may want to visit Naschmarkt and Mariahilfer Street. Museum of Natural History and Schoenbrunn Zoo are not to be missed. Guests appreciate the hotel's convenience to public transportation: West U-Bahn is 4 minutes by foot and Burggasse-Stadthalle U-Bahn is 6 minutes.
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Popular Location

What's nearby

  • Wiener Stadthalle - 6 min walk
  • Vienna City Hall Area - 3 min drive
  • Museum of Natural History - 8 min drive
  • Austrian Parliament Building - 9 min drive
  • Naschmarkt - 11 min drive

Getting around

  • West U-Bahn - 4 min walk
  • Westbahnhof station - 5 min walk
  • AirportVienna Intl. Airport (VIE) - 35 min drive

Restaurants

  • Handwerk Restaurant – Serves breakfast, lunch, and dinner on select days.
  • Joe's Bar – Alfresco dining bar. Serves light fare on select days.

About this property

ARCOTEL Wimberger Vienna

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a spa tub, a sauna, and a 24-hour business center are onsite. All 225 rooms offer free WiFi, room service, and flat-screen TVs with satellite channels. Hair dryers, safes, and phones are among the other amenities that guests will find.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: EUR 21 per day
  • Parking height restrictions apply
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: EUR 17 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Sauna
  • Spa services
  • Spa tub

Family friendly

  • Dry cleaning service

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • German

Business services

  • 24-hour business center
  • 12 meeting rooms
  • Computer station
  • Conference space (9580 square feet)

Outdoors

  • Garden

Spa

  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Hypo-allergenic bedding
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Satellite channels

More

  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 1 2020 to March 31 2021 (dates subject to change):
  • Bar/Lounge(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet (varies based on length of stay)
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: EUR 50 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 17 per person (approximately)
  • Airport shuttle fee: EUR 45 per vehicle (one-way)
  • Self parking fee: EUR 21 per day
  • Pet fee: EUR 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
4.0
Very Good
5 - Excellent
302
4 - Good
464
3 - Okay
152
2 - Poor
44
1 - Terrible
16

4.2/5

Cleanliness

4.1/5

Staff & service

3.7/5

Amenities

3.9/5

Property conditions & facilities

4/5 Good

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Sad face IconDisliked: Amenities
The hotel is located in walking distance to train and tram station. The hotel room was clean, spacious but lacked basic amenities. Like coffee maker, mini fridge and microwave. The room only had towels and the body wash / shampoo all in one bottles. The staff was friendly and eager to assit.
Stayed 3 nights in Aug 2020

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

3/5 Okay

Happy face iconLiked: Room comfort
4 stars?
Not a 4 star quality hotel. No upgrade even though I am gold member. Two twin beds, when I pushed together there was trash on the floor where the bed was. Question with cleanliness. There was a party outside my window in the outside bar. Kept me up late.
Stayed 2 nights in Feb 2020

5/5 Excellent

Traveled with family and small children
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
The location of the hotel is great. It’s only 5 minutes walk from the metro station, which is also connected to the bus station and train station. The big bus tour stop is about 10 minutes walk by Ibis Hotel. The breakfast is amazing. It comes with a variety of choices. The staff was friendly and helpful. They were able to change our old room on request. The old room we got first had an old carpet and a malfunctioning thermostat (which continued to heat up the room). The new room had an upgraded furniture, new carpet and better working thermostat. The downside of the rooms is absence of coffee maker and electric kettle for hot water. The main elevators need an upgrade as well. Several times the doors would close immediately right in front of my face separating me from the rest of the family. There is no automatic sensors.
Stayed 6 nights in Dec 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019