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ARCOTEL Kaiserwasser Vienna

4.0 star property
Family-friendly hotel with a sauna connected to the convention center in Vienna

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Photo gallery for ARCOTEL Kaiserwasser Vienna

Front of property - evening/night
Lobby
Lobby sitting area
Spa
Junior Suite (Deluxe) | In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Air conditioning
  • 24/7 front desk
  • Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite (Deluxe)

Junior Suite (Deluxe) | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite (Deluxe)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room

Comfort Room | In-room safe, desk, laptop workspace, blackout drapes

Comfort Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Superior Room

In-room safe, desk, laptop workspace, blackout drapes

Superior Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | In-room safe, desk, laptop workspace, blackout drapes

Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 61 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About the neighborhood

Map
Wagramer Strasse 8, Vienna, Vienna, 1220

What's nearby

  • Vienna International Centre - 2 min walk - 0.1 miles
  • Messe Wien Exhibition and Congress Center - 3 min drive - 1.6 miles
  • Prater - 4 min drive - 1.8 miles
  • Ernst Happel Stadium - 5 min drive - 2.2 miles
  • St. Stephen's Cathedral - 8 min drive - 3.3 miles

Getting around

  • Kaisermuhlen-Vienna International Centre U-Bahn - 3 min walk
  • Handelskai Station - 4 min drive
  • Vienna International Airport (VIE) - 17 min drive

Restaurants

  • ‪Copa Cagrana - ‬11 min walk
  • ‪VIC Cafeteria - ‬3 min walk
  • ‪Regus - Vienna, DC Tower - ‬7 min walk
  • ‪Krokodü Am Copa Beach - ‬10 min walk
  • ‪Vital Lounge - ‬7 min walk

About this property

ARCOTEL Kaiserwasser Vienna

Upscale eco-certified hotel near St. Stephen's Cathedral
A terrace, a garden, and a playground are just a few of the amenities provided at ARCOTEL Kaiserwasser Vienna. For some rest and relaxation, visit the sauna. The on-site restaurant, Restaurant UNO, offers breakfast, lunch, dinner, and garden views. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
Other perks at this hotel include:
  • Limo/town car service, buffet breakfast (surcharge), and self parking (surcharge)
  • Babysitting (surcharge), luggage storage, and a vending machine
  • A porter/bellhop, a front-desk safe, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff
Room features
All 282 rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like air conditioning and separate sitting areas.
Other amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • LCD TVs with satellite channels and DVD players
  • Separate sitting areas, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bosnian, Bulgarian, Croatian, Dutch, English, Filipino, French, German, Polish, Romanian, Serbian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Self parking on site (EUR 30 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 24 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurant UNO
  • U-ONE Bar

Things to do

  • Health club
  • Library
  • Playground
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • Area rugs in room
  • Elevator

More

  • 5 floors
  • Banquet hall
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with satellite channels
  • Pay movies

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Airport shuttle fee: EUR 45 per vehicle (one-way)
  • Self parking fee: EUR 30 per day
  • Pet fee: EUR 15 per pet, per night
  • Housekeeping is available for an additional fee and varies based on unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Arcotel Kaiserwasser
Arcotel Kaiserwasser Hotel
Arcotel Kaiserwasser Hotel Vienna
Arcotel Kaiserwasser Vienna
Arcotel Vienna
Kaiserwasser
Kaiserwasser Vienna
ARCOTEL Kaiserwasser Vienna Hotel
ARCOTEL Kaiserwasser Vienna Hotel
ARCOTEL Kaiserwasser Vienna Vienna
ARCOTEL Kaiserwasser Vienna Hotel Vienna

Frequently asked questions

Is ARCOTEL Kaiserwasser Vienna pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 15 per pet, per night.

How much is parking at ARCOTEL Kaiserwasser Vienna?

Self parking is available for EUR 30 per day.

What time is check-in at ARCOTEL Kaiserwasser Vienna?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at ARCOTEL Kaiserwasser Vienna?

Check-out is at 11:00 AM.

Does ARCOTEL Kaiserwasser Vienna provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 45 per vehicle applies.

Where is ARCOTEL Kaiserwasser Vienna located?

This family-friendly Vienna hotel is located on a river, within a 10-minute walk of Vienna International Centre, Alte Donau, and International Atomic Energy Agency. St. Stephen's Cathedral is 2.9 mi (4.6 km) away. Kaisermuhlen-Vienna International Centre U-Bahn is only a 3-minute walk and Donauinsel U-Bahn is 10 minutes.

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ARCOTEL Kaiserwasser Vienna Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 423 out of 1000 reviews
Rating 8 - Good. 423 out of 1000 reviews
Rating 6 - Okay. 97 out of 1000 reviews
Rating 4 - Poor. 39 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10

This review is for ARCOTEL Donauzentrum. Had a booking with Kaiserwasser but they could not accommodate due to a technical error. They were nice enough to transfer the registration to thei other hotel. Rooms clean. Good bed and shower. Good breakfast. Very close to Metro station. Attached to large shopping center with many food outlets. Airport bus stops right infront of hotel. Only caution. No regularly manned chech in desk, and elevators don't need a pass key, so anyone off the street can go to the room floors unchecked. Would stay there again.
Stayed 5 nights in Feb 2025

10/10

Perfect location
Stayed 1 night in Apr 2024

8/10

Decent hotel
Stayed 2 nights in Mar 2024

10/10

Clean
Stayed 4 nights in Oct 2024

10/10

Accessibility on public transportation
Stayed 3 nights in Dec 2024

8/10

A good place to stay especially if you are working at VIC. Underground station is within 5 minutes walk. Good breakfast. The only negative is that room furniture is not comfortable: bedside table is hard to reach, some hideous corner armchair, no proper desk. Otherwise good.
Stayed 4 nights in Dec 2024

10/10

Rooms were good and breakfast too.
Stayed 3 nights in Dec 2022

10/10

Great location close to transport links, but near river and greenery. Excellent breakfast buffet, rooms bright and clean, staff helpful and friendly.
Stayed 3 nights in May 2024

10/10

Wonderful service
Stayed 1 night in Jun 2024

8/10

Very nice hotel for a business trip for your employees. Cost efficient, and very clean, friendly stuff and nice rooms.
Stayed 1 night in Oct 2023

8/10

Good hotel near the UN and a metro station. The breakfast was fine. The restaurant has limited options for dinner. The rooms are relatively large and comfortable. Staff is not particularly welcoming but is overall professional.
Stayed 3 nights in Sep 2024

8/10

I cozy safe and accessable place

8/10

Convenient location and clean space.
Stayed 6 nights in Jul 2023

8/10

Good position
Stayed 2 nights in Apr 2024

10/10

Lovely hotel! Easy and quick to get into the city center via the U1
Stayed 1 night in Oct 2022

10/10

Room is relatively large compared with the price. There are many good transportation facilities and parks around the hotel.
Stayed 7 nights in Aug 2023

8/10

A large but quite place
Stayed 1 night in Aug 2023

10/10

Value for money. Customer service was exceptional. Many thanks for the exceptional welcome and attentiveness . Kudos to Claudia, Vivian, Rodolfo and Alexis- all gems of the Hotel.
Stayed 1 night in May 2024

4/10

Rooms were clean and comfortable. Check in process was the slowest I have ever experienced. Waited 30mins for 4 people ahead on me while checking in and we arrived at 3pm. And that was just to look up details not explain anything about the local area or anything. Weirc knock on the door from two guys after check in to see if we wanted anything from the minibar when we were relaxing after our trip so it was annoying and breach of privacy: if we wanted we would have told you. Door into the room had a stuck mechanism and had to be unlocked by staff at 2am.
Stayed 1 night in Nov 2024

10/10

One of the best Hotels that you can stay in Vienna. 200M from U1 Metro station and 2 stations by Metro to Westfield big shopping center. Very decent breakfast.
Stayed 1 night in Oct 2023

10/10

Close to the VIC, neighborhood is accessible, transit to the city is great.
Stayed 1 night in May 2022

10/10

Clean convent location Safe neighborhood. Very bike friendly. Great food and coffee self serve machines Very nice patio for extending breakfast.
Stayed 1 night in Aug 2022

8/10

The hotel was 20 mins from the airport by taxi and beside the U-bahn so accessibility was excellent. The staff were friendly and polite. The room was clean and comfortable, but a little bit dated. I would stay here again.
Stayed 3 nights in Sep 2023

10/10

Very convenient location for anyone wanting to visit the VIC. A variety of transit options are accessible in the area as well and its in a good enough location that Westfield Donau Zentrum can be considered walkable by most people. In terms of food, the hotel restaurant is a bit pricey compared to options outside but the attentive nature, cheer and charm of the hotel staff easily make up for this. I would definitely visit again.
Stayed 6 nights in Nov 2023

10/10

I have no complaints. Close to subway station and convenient for visiting Austria centar Vienna which I was visiting and the reason why I chose this hotel. Not the mention great Expidia price.
Stayed 1 night in Nov 2023