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ARCOTEL Donauzentrum

4.0 star property
Pet-friendly hotel with free breakfast connected to a shopping center in Vienna

Choose dates to view prices

This eco-certified hotel near Vienna State Opera captures the city's vibrant energy. Guests enjoy a breakfast buffet, on-site shopping, and a relaxing terrace. Practical amenities include dry cleaning, and a nearby bar offers entertainment after a day of sightseeing.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • Parking available
  • 24/7 front desk
  • Pet friendly

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Comfort Double Room

Comfort Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Comfort Double Room

8.8 out of 10
Excellent
(22 reviews)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout drapes/curtains
Hair dryer
Cable channels
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Separate bedroom
Hair dryer
Cable channels
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room (Plus)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Comfort Double Room (Plus)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout drapes/curtains
Hair dryer
Cable channels
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Suite

  • Sleeps 2

Comfort Room

  • Sleeps 2

View all photos for Comfort Room Plus

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Comfort Room Plus

  • Sleeps 2

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About the neighborhood

Map
Wagramer Strasse 83-85, Vienna, Vienna, 1220

What's nearby

  • Donau Zentrum - 1 min walk - 0.0 miles
  • Vienna International Centre - 18 min walk - 1.0 mile
  • Messe Wien Exhibition and Congress Center - 7 min drive - 3.1 miles
  • Ernst Happel Stadium - 8 min drive - 3.5 miles
  • Prater - 11 min drive - 3.7 miles

Getting around

  • Siebeckstraße Tram Stop - 2 min walk
  • Erzherzog-Karl Street Station - 3 min drive
  • Vienna International Airport (VIE) - 25 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Saloon Donauplex - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Bombay Express - ‬2 min walk
  • ‪Cafeteria Panticello - ‬2 min walk

About this property

ARCOTEL Donauzentrum

Upscale hotel near Prater
At ARCOTEL Donauzentrum, you can look forward to a free breakfast buffet, a terrace, and shopping on site. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, a banquet hall, and meeting rooms
  • Tour/ticket assistance, an elevator, and a porter/bellhop
Room features
All 158 rooms boast comforts such as pillow menus and laptop-friendly workspaces, in addition to perks like free internet and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 4,306 square feet of conference space
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1991
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night, plus a deposit of EUR 15.00 per day
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 45 per vehicle (one-way)
  • Self parking fee: EUR 25 per night (in/out privileges)
  • Pet deposit: EUR 15.00 per day
  • Pet fee: EUR 15 per pet, per night
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Austria Trend Hotel Donauzentrum Vienna
ARCOTEL Donauzentrum Hotel Vienna
Austria Trend Donauzentrum Vienna
ARCOTEL Donauzentrum Hotel
Hotel Donauzentrum Vienna
Donauzentrum Vienna
ARCOTEL Donauzentrum Vienna
ARCOTEL Donauzentrum Hotel
ARCOTEL Donauzentrum Vienna
ARCOTEL Donauzentrum Hotel Vienna

Frequently asked questions

Is ARCOTEL Donauzentrum pet-friendly?

Yes, pets are allowed at this property. There's a deposit of EUR 15.00 per day and a fee of EUR 15 per pet, per night.

How much is parking at ARCOTEL Donauzentrum?

Self parking is available for EUR 25 per night.

What time is check-in at ARCOTEL Donauzentrum?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at ARCOTEL Donauzentrum?

Check-out is at noon.

Does ARCOTEL Donauzentrum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 45 per vehicle applies.

Where is ARCOTEL Donauzentrum located?

Located in Donaustadt, this hotel is within 1 mi (2 km) of Donau Zentrum and Vienna International Centre. Alte Donau and United Nations Industrial Development Organization Headquarters are also within 1 mi (2 km). Siebeckstraße Tram Stop is only a 2-minute walk and Kagran U-Bahn is 4 minutes.

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Reviews

ARCOTEL Donauzentrum Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Location

8.8

Staff & service

9.2

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 240 out of 444 reviews
Rating 8 - Good. 165 out of 444 reviews
Rating 6 - Okay. 27 out of 444 reviews
Rating 4 - Poor. 7 out of 444 reviews
Rating 2 - Terrible. 5 out of 444 reviews

Reviews

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing.
Stayed 1 night in Dec 2023

8/10 Good

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel but the air conditioning doesn’t function at night (??cost saving) and our windows opened on to a noisy roadway so we had to decide between it being too hot or too noisy. Great breakfast, helpful staff and convenient location near the metro and a mall.
Stayed 4 nights in Sep 2025

10/10 Excellent

Mauro

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Feb 2024

6/10 Okay

Saimi-Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
Near subway station. Breakfast could be better. Room cleaning did not work well. No minibar or kettle.
Stayed 4 nights in Apr 2025

10/10 Excellent

Aysel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super
Stayed 1 night in Jul 2022

2/10 Terrible

Maryam

Disliked: Staff & service, amenities, property conditions & facilities
Very poor breakfast and old furniture.
Stayed 2 nights in Aug 2023

4/10 Poor

Krzysztof

Liked: Cleanliness, amenities, property conditions & facilities
Na.Ja
Stayed 1 night in Nov 2024

8/10 Good

Ralf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr zu empfehlen, sehr gute Lage .
Stayed 3 nights in Sep 2025

6/10 Okay

Philippe

Disliked: Staff & service, room comfort

Déçu par notre sejour

Nous avons été contacté le jour même par l'hôtel pour etre changé d'hôtel en raison de travaux. En compensation, nous devions être surclassé, ce que nous n'avons pas vu chambre quelconque avec vu sur le toit. Nous devions avoir également la gratuité du parking, ce qui a été fait, et une boisson gratuite au bar, qui sest avéré n'être qu'une biere ou verre de vin uniquement. Déçu également par l'accueil rapide et hautain, notre anglais étant élémentaire. Seul point positif le petit dej.
Stayed 4 nights in Jun 2025

8/10 Good

Hakan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
KONUM GÜZEL KAHVALTI ÇEŞİTLİLİĞİ ARTIRILABİLİR.
Stayed 3 nights in Jul 2025

10/10 Excellent

Priscila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel excelente

O hotel está muito bem localizado, ao lado do shopping, próximo das estações de metrô, vários pontos de ônibus e bondinhos. O café da manhã estava excelente, as condições do hotel eram muito boas. Além disso, disponibilizava frutas e chás durante todo o tempo. Super indico o hotel.
Stayed 11 nights in Jun 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous. Staff could not have been more helpful.
Stayed 4 nights in May 2025

10/10 Excellent

HIROKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
隣にショッピングセンターもあり、メトロの駅も直ぐ。お部屋も綺麗、朝ごはんも美味しかったです。
Stayed 2 nights in Apr 2025

8/10 Good

Georg

Liked: Cleanliness, amenities, property conditions & facilities
Personal nicht sehr freundlich. Zimmer sauber. Frühstück umfangreich. Allerdings wurde Buffet nur mangelhaft ergänzt.
Stayed 3 nights in Apr 2025

8/10 Good

Regine

Liked: Cleanliness, staff & service, property conditions & facilities
Alles war wunderbar
Stayed 2 nights in Mar 2025

10/10 Excellent

Antonel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel kann ich nur empfehlen, alles mit den öffentlichen Verkehrsmitteln sehr gut erreichbar. Einkaufszentrum gleich um die Ecke. Parken ist sehr teuer, mal abgesehen davon dass es in der Tiefgarage nicht genug Plätze gibt und wir keinen Parkplatz bekommen haben und im Parkhaus vom Einkaufszentrum für 25.-€ am Tag parken mussten. Im Hotel kostet es übrigens das selbe. Abgesehen davon kann ich das Hotel nur empfehlen 👌
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderbar
Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night stay in Vienna

It was excellent, very nice, great location and friendly staff, amazing breakfast offering as well.
Stayed 2 nights in Dec 2024

10/10 Excellent

Murat

Liked: Cleanliness, staff & service, property conditions & facilities
Alles Perfekt
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellwnt stay
Stayed 4 nights in Dec 2024

8/10 Good

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gutes Hotel, 30min beim Dom mit U-Bahn

Gut gelegenes Hotel. Für städtische Verhältnisse grosses Zimmer. Alkes sehr suauber. Gutes Frühstücksbuffet. Garagecetwas klein und wenig Parkplätze. In der Nåhe jedoch genügend andere Tiefgaragen. U-Bahn knapp 5min entfernt.
Stayed 2 nights in Sep 2024

8/10 Good

Kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here to depart on a bike trip. It is quite a ways from city center and would not have stayed here otherwise. Good access to transportation.
Stayed 1 night in Sep 2024

8/10 Good

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here to join a bike tour. The hotel was clean and good breakfast. The rooms were basic without a fridge and no coffee in the room. The room is not private so careful if you are sharing with someone the shower is open to the room.
Stayed 2 nights in Sep 2024

10/10 Excellent

yaser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 6 nights in Sep 2024

10/10 Excellent

Janick

Liked: Cleanliness, staff & service, property conditions & facilities
Dejeuner excellent et varié. Chambre confortsble. Près du metro et des tramway. Plusieurs restos Près. Tres tranquille.
Stayed 9 nights in Aug 2024

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