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Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Guest reviews

4.4/5 Excellent
284 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet Friendly
  • Business Services
  • Parking Available
  • Bar

Map

Explore the area

Popular LocationVienna International Centre6 min drive
Popular LocationMesse Wien Exhibition and Congress Center13 min drive
Popular LocationErnst Happel Stadium16 min drive
AirportVienna (VIE-Vienna Intl.)25 min drive

Choose dates to view prices

Book online or call:

1-800-675-4318
  • Comfort Room, 2 Twin Beds

    Room amenities

    • 183 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More detailsComfort Room, 2 Twin Beds

About this area

Vienna

Located in Donaustadt neighborhood, ARCOTEL Donauzentrum is connected to a shopping center. Stephansplatz and Vienna State Opera are cultural highlights, and some of the area's notable landmarks include St. Stephen's Cathedral and Hofburg Imperial Palace. Looking to enjoy an event or a game? See what's going on at Ernst Happel Stadium or Wiener Stadthalle. Our guests love the hotel's convenience to public transportation: Kagran U-Bahn is 4 minutes by foot and Kagraner Place U-Bahn is 13 minutes.

Map
Popular Location

What's nearby

  • Vienna International Centre - 6 min drive
  • Messe Wien Exhibition and Congress Center - 13 min drive
  • Wiener Prater - 15 min drive
  • Ernst Happel Stadium - 16 min drive
  • Hundertwasser House Vienna - 16 min drive

Getting around

  • Kagran U-Bahn - 4 min walk
  • Vienna Praterstern Station - 6 min drive
  • Vienna Intl. Airport (VIE) - 25 min drive

About this property

ARCOTEL Donauzentrum

Pet-friendly hotel connected to a shopping center in Vienna with free breakfast
Along with a bar/lounge, this hotel has a 24-hour business center and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include conference space, concierge services, and dry cleaning. All 158 rooms offer free wired Internet, pillow menus, and flat-screen TVs with cable channels. Other amenities available to guests include hair dryers, safes, and showers.
ARCOTEL Donauzentrum offers 158 accommodations with safes and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wired Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: EUR 16 per night
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 bar

Things to do

  • Shopping

Family friendly

  • Dry cleaning service
  • Laundry facilities

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • German

Business services

  • 24-hour business center
  • Meeting rooms
  • Conference space (4306 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

More

  • Desk
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in from 2 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night, plus a deposit of EUR 15.00 per day

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night

Property payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: EUR 50 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 45 per vehicle (one-way)
  • Self parking fee: EUR 16 per night (in/out privileges)
  • Pet deposit: EUR 15.00 per day
  • Pet fee: EUR 15 per pet, per night
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Austria Trend Hotel Donauzentrum Vienna
ARCOTEL Donauzentrum Hotel Vienna
Austria Trend Donauzentrum Vienna
ARCOTEL Donauzentrum Hotel
Hotel Donauzentrum Vienna
Donauzentrum Vienna
ARCOTEL Donauzentrum Vienna
ARCOTEL Donauzentrum Hotel
ARCOTEL Donauzentrum Vienna
ARCOTEL Donauzentrum Hotel Vienna

Frequently asked questions

Is this hotel pet-friendly?
Yes, pets are allowed at this property. There's a deposit of EUR 15.00 per day and a fee of EUR 15 per pet, per night.
How much is parking at this hotel?
Self parking is available for EUR 16 per night.
What time is check-in at this property?
Check-in is from 2 PM–midnight.
What time is check-out at this property?
Check-out is at noon.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 45 per vehicle, one-way, applies.
Where is this hotel located?
Located in Donaustadt, this hotel is within 1 mi (2 km) of Donau Zentrum and Vienna International Centre. Wiener Prater and Messe Wien Exhibition and Congress Center are also within 3 mi (5 km). Kagran U-Bahn is only a 4-minute walk and Kagraner Place U-Bahn is 13 minutes.

Guest reviews

Overall score and ratings for ARCOTEL Donauzentrum

4.4
Excellent
5 - Excellent
141
4 - Good
120
3 - Okay
16
2 - Mediocre
4
1 - Poor
3
4.6
Cleanliness
4.3
Service and Staff
4.1
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Near shopping area, nice hotel wuth nice rooms, easy parking. From hotel you go directly to the Mall.

Stayed 1 night in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location Very fresh and vivid Breakfast could be improved... better selection, better service.

Stayed 4 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

the facility extremely clean. The location is right next to subway station. Only 15 minutes from the center. there are a few places to eat. We liked breakfast menu and quality of food.

Stayed 7 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

For those who do not look for fancy lobby etc. this hotel provides all the needs in a reasonable price. Located next to a big shopping mall and very close to the metro.

Stayed 4 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked this room because it was very convinience ,quiet and cleaning but I have only one thing would to montioned about it that is : it don’t have a refrigerator. Another thing was unique that the hotel is direct behind of the biggest mall in Vienna that is amazing place .

Stayed 5 nights in Oct 2019