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ARCOTEL AQ Wien

Property class: 4

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Photo gallery for ARCOTEL AQ Wien

A modern interior with three hanging chairs, each with a cushion and a metal cage. - ARCOTEL AQ Wien (Vienna)
The exterior of the ARCOTEL AQ building with large glass windows reflecting the surrounding area. - ARCOTEL AQ Wien (Vienna)
A modern gym with treadmills, weight machines, and dumbbells. - ARCOTEL AQ Wien (Vienna)
A modern breakfast bar with a variety of food items and a coffee machine. - ARCOTEL AQ Wien (Vienna)
A modern bar area with a wooden herringbone floor, black metal shelving with glass doors, and a variety of bar stools. - ARCOTEL AQ Wien (Vienna)
Take advantage of a free daily manager's reception, a coffee shop/cafe, and dry cleaning/laundry services at ARCOTEL AQ Wien. Free in-room WiFi is available to all guests, along with a bar and a 24-hour health club.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double or Twin Room, Non Smoking

A modern hotel room with a bed, bedside table, and a wooden partition with a geometric design.

Superior Double or Twin Room, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room, Non Smoking

A modern hotel room with a large bed, a wooden headboard, a small bedside table, and a built-in bench.

Deluxe Double or Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Junior Suite

A modern hotel room with a wooden desk, a chair, a flat-screen TV, and a large mirror.

Junior Suite

  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Business Suite

A hotel room with a bed, a bathroom with a marble wall, and a large mirror.

Business Suite

  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Double or Twin Room, Non Smoking

A hotel room with a bed, a chair, a small table, and a lamp.

Standard Double or Twin Room, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Comfort Double or Twin Room, Non Smoking

A hotel room with a bed, a headboard, and a decorative partition with artwork.

Comfort Double or Twin Room, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Alsergrund neighborhood, ARCOTEL AQ Wien is connected to a rail/subway station. Vienna State Opera and Hofburg Imperial Palace are cultural highlights, and travelers looking to shop may want to visit Vienna Christmas Market and Naschmarkt. Museum of Natural History and University of Music and Performing Arts are also worth visiting. Visit our Vienna travel guide
Map
Althanstraße 8, Vienna, 1090

What's nearby

  • A large cylindrical concrete structure with protruding sections, surrounded by a grassy area and trees.
    Augarten
    10 min walk - 0.5 miles
  • A grand neoclassical building with a symmetrical facade, large central arches, and statues on the roofline.
    University of Vienna
    3 min drive - 1.5 miles
  • A bustling Christmas market with stalls and people, a prominent church with a tall spire, and festive lights.
    Vienna Christmas Market
    5 min drive - 2.0 miles
  • A grand historic building with a tall central tower, multiple spires, and a series of flags.
    Rathausplatz
    5 min drive - 2.0 miles
  • Volksoper Vienna
    13 min walk - 0.7 miles

Getting around

  • Franz Josefs S-Bahn
    2 min walk
  • Vienna Franz-Josefs-Station
    4 min walk
  • Vienna International Airport (VIE)
    29 min drive

Restaurants

  • McDonald's
    2 min walk
  • Beaver Brewing Company
    7 min walk
  • MAST Weinbistro
    4 min walk
  • Cafe Restaurant Lemon
    6 min walk
  • Mili Asia Food
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 6.90 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 19 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception

Restaurants on site

  • BARbara

Things to do

  • 24-hour health club
  • Bicycle storage

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch smart TV with satellite channels

Food and drink

  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40.0 per night
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 9 for children
  • Airport shuttle fee: EUR 65 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 65 (one-way), (up to 18 years old)
  • Nearby parking fee: EUR 6.90 per day(981 ft away; open 24 hours)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property class

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Frequently asked questions

Is ARCOTEL AQ Wien pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

What time is check-in at ARCOTEL AQ Wien?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at ARCOTEL AQ Wien?

Check-out is at 11:00 AM.

Does ARCOTEL AQ Wien provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 65 per vehicle applies.

Where is ARCOTEL AQ Wien located?

Located in Alsergrund, this hotel is within 2 mi (3 km) of Danube River, Vienna Christmas Market, and St. Stephen's Cathedral. Hofburg Imperial Palace and Stephansplatz are also within 2 mi (3 km). Franz Josefs S-Bahn is only a 2-minute walk and Althanstraße Tram Stop is 2 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

ARCOTEL AQ Wien Reviews

9.2

Wonderful

9.4

Cleanliness

8.6

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 73 out of 111 reviews
Rating 8 - Good. 29 out of 111 reviews
Rating 6 - Okay. 5 out of 111 reviews
Rating 4 - Poor. 3 out of 111 reviews
Rating 2 - Terrible. 1 out of 111 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very comfortable rooms easy access to trams, ubahn and restaurants, shops and bars -ideal for short stays or city breaks
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet room, very convenient location and very friendly staff. Excellent breakfast buffet. Can only recommend to explore the city.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfortable and clean, the air conditioning cooled the room very quickly, the rain shower was lovely. The breakfast was delicious, and the location was very convenient to public transit. We loved our stay!
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean and nice rooms, a nice terrace at the lobby to chill when needed
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, staff really friendly, clean and quiet room.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly helpful staff. Super location. Good size room, super value. Great bar. Thank you for storing our luggage.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Nice room spacious enough for one to stay for a week, good breakfast
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel overall, couldn’t fault it for comfort, cleanliness, value and location. It was well worth adding on breakfast as it kept us going most of the day, it was a great choice of buffet. There isn’t any concierge help as such, the receptionist checking us in did not answer in much detail any questions (we were the only people in reception) but the Wien travel app is really good once you have worked out ticket purchase and direction. Bar, restaurant and housekeeping staff was very good. I would highly recommend the hotel.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Everything: room, location, but, most of all, staff - always cheerful, friendly and helpful.
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean, good firm matresses and friendly staff. The breakfast buffet is average. You might want to order a coffee and get a croissant in a close by bakery. No parking at the entrance of the hotel. Unloading can be a bit difficult if you have bigger luggages. Close by parking garages are available.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room waited for me. Very comfortable bed was an asset and the breakfast was delicious with great selection of food. Recommended Hotel!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very nice and with quiet rooms. Only rooms on 5th and 6th floor. Nice bar and very good breakfast. Shoort walk to inner city (City center).
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The staffs were welcoming and respectful. Overall, I enjoyed my stay, my room was clean. But it would be better if a mini fridge was there.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fantastic stay at Arcotel AQ. The room was large and comfortable, perfectly clean. The gym contains all the equipment you need for a good workout. The breakfast was great quality with a wide range of hot and cold food and drink. It is situated near a metro station and a tram station with easy access to the centre. I would definitely stay here again.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, brand new and extremely clean! The tram was directly across the street and there is a supermarket right next door. The staff were amazing and extremely kind!
Stayed 14 nights in May 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
I hate to say it but our stay was very disappointing... Hotel room hallways have an ambiance of a prison...is not located in the best of areas in Vienna...and no decent local restaurants! To make matters worse hotel restaurant does not serve dinner! Parking situation is NOT guest friendly at all & directions were awful! Buffet breakfast was lacking...runny scramble eggs was unappetizing! Young staff were friendly & helpful...bartenders were superb...but staff were not identifiable...no uniform or name tag! Housekeeping staff was top notch...rooms clean & spotless! Sorry for the not so good rating but we are on a 21 day European roadtrip & ARCOTEL was just not what we expected...
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are large and well appointed, including a large balcony with seating. The hotel is on the 5th and 6th floors, so an elevator up to reception. The breakfast provided lots of food options.
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, staff was very friendly and accommodating. Food was good and generous. Rooms a decent and quiet.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was very clean, bed comfortable, and quite spacious. The only addition which would have been beneficial would have been a mini fridge, as my room did not have one. It was nice to have the addition of the gym, which was very clean, and had well maintained equipment. The location of the hotel was convenient, with public transport links, shops, and restaurants nearby. However, it was also not far to walk into the main centre. Staff were helpful although my interactions with them were limited. Overall I would highly recommend!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, good breakfast. No hotel parking but there is available a nearby city parking
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Perfectly functional, hotel is a little out of the central area but very quick in using S-Bahn. It's located in the business area so there are food options but they are quite generic. Hotel breakfast was excellent and given the location I would definitely recommend for ease.
Stayed 2 nights in Dec 2024
Verified review

6/10 Okay

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The hotel’s location is okay, the bed was comfortable and the receptionist was very nice. We didn’t like the cleaning, we literally found the cleaning tools on top of our stuff. We were also asking to fillup the shower gel, that was empty since the day we arrived, we asked for slippers that were not available and dental kits. Basically nothing was provided, you need to ask for everything. It took them so much time to bring what we asked for. The service was very slow. For that price, we expected a better service!!
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Comfy bed and comforters. Room in nice condition. Didn’t really like the open shower as water goes out everywhere in the “bathroom” + it’s very cold to get out of it. Was a bit difficult to find the staff in the reception area at times, as they are seated behind a curtain most of the time. But overall a good place to stay.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the area is close to transportation and supermarket.the only thing that i didn’t like with the property is the bathroom without a door.
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positive: clean, walking distance to grocery stores and food stores, friendly staff, waking distance to train, bus and underground trains. Bar open till midnight with reasonable prices Negative: To get to the city, need to take tube/underground train. Matress wasn’t good parking too expensive to park safe 35 euro/day
Stayed 3 nights in May 2026