Ratings based on 994 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Mar 28, 2024 on Expedia
Property was fantastic. Unfortunately, our room was next to where Semis park to sleep. It was kind of loud.
by A verified traveler
Posted Mar 22, 2024 on Expedia
Very nice hotel, I will be back again.
by A verified traveler
Posted Mar 3, 2024 on Expedia
Clean, great customer service from all staff, amenities are perfect, and the complementary breakfast is perfect.
by A verified traveler
Posted Dec 31, 2023 on Expedia
by A verified traveler
Posted Dec 30, 2023 on Expedia
Comment from Hotel Management
Dec 30, 2023 by Front Desk Rep Faeonne, Hotel Management
Thank You for reviewing our property and providing us with a perfect score. We hope to get the chance to accomodate you again in the future. Happy Holidays
by A verified traveler
Posted Dec 30, 2023 on Expedia
Comment from Hotel Management
Dec 30, 2023 by Front Desk Rep Faeonne, Hotel Management
Thank You for reviewing our property and providing us with a perfect score. We hope to get the chance to accomodate you again in the future. Happy Holidays
by A verified traveler
Don’t spend the extra dollars
Posted Dec 29, 2023 on HotelsI decided to spend more than I usually spend on my Barstow stopover in my bi-annual travels to visit family in Northern California. As far as I’m concerned, it was a waste of money. The first room I checked in to had a broken burglar chain, and my fits question was, seriously, what modern hotel still uses burglar chains to secure their doors? Then I checked the window to make sure it was secure as it was a first floor room, and the lock was broken! As a single woman, traveling alone, I called to the front desk immediately and explained the issue, to which the clerk responded to come down, and she would check me into another room. The second room was adequate, nothing special, with a dated bathroom, and a very confusing heating/cooling system.
The room was warm upon entry, so I lowered the thermostat temperature, thinking that the heat wouldn’t come on until the room temp fell below the 72° at which I set it. But no, the air-conditioning came on, blowing cold air into the room throughout! When I asked the clerk about how to ensure that AC wouldn’t continue blowing into my room, she was unsure about the system in general. I don’t understand when hotel staff isn’t properly trained in explaining use of its systems.
For the above listed reasons, I won’t be returning to this hotel.
by A verified traveler
Posted Dec 28, 2023 on Expedia
Comment from Hotel Management
Dec 30, 2023 by Front Desk Rep Faeonne, Hotel Management
Thank You for reviewing our property and providing us with a perfect score. We hope to get the chance to accomodate you again in the future. Happy Holidays
by A verified traveler from Sonora
Posted Dec 25, 2023 on Expedia
another great stay! everything was super clean. my pups were very happy. the food was great and it was Christmas Day. everyone was in a great mood!
Comment from Hotel Management
Dec 30, 2023 by Front Desk Rep Faeonne, Hotel Management
Thank you so much for your positive feedback. Im glad your stay was satisfactory. We look forward to having you stay with us again. Happy Holidays.
by A verified traveler
Posted Dec 23, 2023 on Expedia
Comment from Hotel Management
Dec 30, 2023 by Front Desk Rep Faeonne, Hotel Management
Thank for reviewing our property and providing us with a perfect score. We hope to accomodate you again in the future. Happy Holidays.