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The Parkside Hotel & Spa

Property class: 3.5

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Photo gallery for The Parkside Hotel & Spa

A spacious indoor area with a koi pond, wooden chairs, and string lights. - The Parkside Hotel & Spa (Victoria)
Property video
A spa area with a stone fireplace, a comfortable chair, and a window with a view of the spa entrance. - The Parkside Hotel & Spa (Victoria)
A modern building with glass facades, a curved structure, and a brick base. - The Parkside Hotel & Spa (Victoria)
Deluxe Suite, 2 Bedrooms | Private kitchen - The Parkside Hotel & Spa (Victoria)
A short walk from Victoria Harbour and Victoria Clipper Ferry Terminal, The Parkside Hotel & Spa provides a rooftop terrace, a firepit, and a coffee shop/cafe. Indulge in reflexology, aromatherapy, and a sports massage at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Free WiFi
  • Laundry

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 1 Bedroom, Corner

A modern living room with a fireplace, a sofa, a chair, and a painting on the wall.

Suite, 1 Bedroom, Corner

  • Park view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

A hotel room with a bed, bedside table, lamp, and a view of the hallway.

Deluxe Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Luxury Suite, 1 Bedroom

A modern living room with a dining area, large windows, and a view of the cityscape.

Luxury Suite, 1 Bedroom

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Preferred View)

A hotel room with a large bed, a dark dresser, a ceiling fan, and a view of the city through a large window.

Suite, 1 Bedroom (Preferred View)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premier Suite, 2 Bedrooms

Premier Suite, 2 Bedrooms | Living area | 42-inch flat-screen TV with digital channels, TV, fireplace

Premier Suite, 2 Bedrooms

  • City view
  • 88 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms

Deluxe Suite, 2 Bedrooms | Living area | 42-inch flat-screen TV with digital channels, TV, fireplace

Deluxe Suite, 2 Bedrooms

  • City view
  • 84 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 1 Queen Bed

About the neighborhood

Located in Downtown Victoria, a neighborhood in Victoria, The Parkside Hotel & Spa is near the airport and near the beach. Butchart Gardens is a popular area attraction and if an activity is on the agenda, Victoria Harbour and Victoria Clipper Ferry Terminal are worth checking out. Looking to enjoy an event or a game while in town? See what's happening at Save-On-Foods Memorial Centre or Royal Athletic Park. Kayaking and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and rock climbing nearby. Visit our Victoria travel guide
View more Aparthotels in Victoria
Map
810 Humboldt Street, Victoria, BC, V8V5B1

What's nearby

  • A pond with lily pads, a fountain, and a bench in a park with trees and flowers.
    Beacon Hill Park
    1 min walk - 0.1 miles
  • A glass-domed structure with a staircase leading up to it, located at the corner of a street with a traffic light and pedestrian crossing.
    Victoria Conference Centre
    3 min walk - 0.2 miles
  • A bustling outdoor market with stalls, tents, and a historic building in the background.
    Government Street
    4 min walk - 0.3 miles
  • A museum exhibit with a large, patterned textile on display, surrounded by informational panels and exhibits.
    Royal BC Museum
    4 min walk - 0.3 miles
  • Victoria Royal Theatre
    6 min walk - 0.4 miles

Getting around

  • Victoria Intl. Airport (YYJ)
    32 min drive

Restaurants

  • The Sticky Wicket Bar & Restaurant
    6 min walk
  • Browns Socialhouse Victoria Falls
    4 min walk
  • The Old Spaghetti Factory
    4 min walk
  • Q At The Empress
    7 min walk
  • Starbucks
    4 min walk

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Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 22 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Children stay free (see details)
  • Free crib

Restaurants on site

  • Tre Fantastico

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • A coffee shop/cafe
  • Dining table

Bedrooms

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Communal living room
  • Dining table
  • Fireplace
  • Heated floor
  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch flat-screen TV with premium digital channels

Outdoor areas

  • Barbecue grill
  • Firepit
  • Furnished balcony/patio
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace
  • Vegetable garden

Laundry

  • All-in-one washer/dryer
  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities

Work spaces

  • 2,000 square feet of conference space
  • 4 meeting rooms
  • Computer station
  • Laptop workspace

Comfort

  • Ceiling fan
  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar in shower (29 inches high)
  • Grab bar near toilet (30 inches high)
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (30 inches high)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Free local calls
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Proposal/romance packages
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine
  • Wedding services

Location highlights

  • In a business district
  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near the airport
  • Near the boardwalk/promenade
  • Near the marina
  • Near the ocean

Things to do

  • Bicycle parking
  • Bicycle storage
  • Free bicycle rentals
  • Gym
  • Boat tours nearby
  • Casino nearby
  • Ecotours nearby
  • Fishing nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Rock climbing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Swimming nearby
  • Whale watching nearby
  • Winery tours nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 126 units
  • 2 buildings
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Ballroom
  • Bed sheets changed on request
  • Bicycle parking
  • Bicycle storage
  • Built in 2009
  • Bulk dispensers for toiletries
  • Composting
  • Comprehensive food waste policy
  • Connecting units available
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Electric car charging station
  • Free bicycle rentals
  • Individual furnishings
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Some LED lighting used
  • Some water reused through grey water recycling system
  • Towels (changed on request)
  • Vegetable garden
  • Waste recycling policy
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM

Late check-in subject to availability

Minimum check-in age: 19

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 17 to February 1:
  • Hot tub
  • Swimming pool
The property will be renovating from October 16 2026 to November 27 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Parking area
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: CAD 22 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Some water is reused through a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does The Parkside Hotel & Spa have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM. The pool is closed seasonally each year from January 17 to February 1.

Is The Parkside Hotel & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for CAD 22 per night.

What time is check-in at The Parkside Hotel & Spa?

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at The Parkside Hotel & Spa?

Check-out is at 11 AM.

Where is The Parkside Hotel & Spa located?

Located in Downtown Victoria, this spa aparthotel is within a 5-minute walk of St. Ann's Academy and Government Street. Victoria Harbour and Victoria Clipper Ferry Terminal are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Parkside Hotel & Spa Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Location

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 2613 out of 3599 reviews
Rating 8 - Good. 717 out of 3599 reviews
Rating 6 - Okay. 175 out of 3599 reviews
Rating 4 - Poor. 67 out of 3599 reviews
Rating 2 - Terrible. 27 out of 3599 reviews

Reviews

Verified review

10/10 Excellent

Ella

Liked: Cleanliness, check-in, communication, listing accuracy
Great location, perfect for family with kids.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Penny

Liked: Cleanliness, check-in, communication, listing accuracy
Amazing location, delicious on sight food, incredible atmosphere
Stayed 6 nights in Aug 2026
Verified review

8/10 Good

Karina

Liked: Cleanliness, check-in, communication, listing accuracy
The lobby is beautiful and staff are very friendly and accommodating. The location is great. The room we were in had an open concept bathroom which is not my thing but otherwise it was lovely.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Shane

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent property. Locked up underground parking. Nice amenities. Large clean room and good value. Hugely recommend
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Kathryn

Liked: Cleanliness, check-in, communication, listing accuracy
Spacious suite, they accomodated our last minute request for adjoining rooms, very comfortable bed, all and all very nice stay.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Annie

Liked: Cleanliness, check-in, communication, listing accuracy
Great place to stay especially for families or for a longer vacation. Unit was lovely and had fully equipped kitchen, comfortable beds. Pool was great. Lobby koi pond is a big attraction for the kids!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, check-in, communication, listing accuracy
The suite was beautiful and great for kids, as was the beautiful koi pond + morning feeding they got to participate in. Cafe next to the lobby was also excellent. Quiet but central location, too.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, check-in, communication, listing accuracy
We loved our 3-night stay and found our room to be very nice, and the location spectacular! We enjoyed our short 10-15 minute walks to the main street, Empress Hotel, Government building and wharf. They even have a lovely roof-top patio with beautiful views of the quaint city.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Alicia

Liked: Cleanliness, check-in, communication, listing accuracy
Expensive but really nice. My kids loved feeding the fish. Staff was beyond polite and helpful.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Amelia

Liked: Cleanliness, check-in, communication, listing accuracy
Beautiful hotel with our room having a dishwasher and in suite laundry! Walking distance from a lot of sight-seeing activities.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, check-in, communication, listing accuracy
Couldn’t be more positive about our stay at the parkside, the hotel itself is superb with big clean rooms and fantastic facilities. But the standout had to be the amazing team who were all outstanding and looked after us so well throughout our stay. Friendly, enthusiastic, welcoming and so professional.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Tom

Liked: Cleanliness, check-in, communication, listing accuracy
Good location. Great service, always helpful, friendly staff. Very clean.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Straun

Liked: Cleanliness, check-in, communication, listing accuracy
Location was incredible. The pond indoors is really nice. Pleasant staff. Victoria is beautiful.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Lora

Liked: Cleanliness, check-in, communication, listing accuracy
This hotel was wonderful. The staff were warm and welcoming, positive and friendly. Incredibly helpful and willing. Room was spacious and as advertised. Some parts were a bit dated aesthetically but incredibly clean and well maintained. 10/10 would recommend.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Melanie

Liked: Cleanliness, check-in, communication, listing accuracy
This was a wonderful experience with great staff. The overall building was lovely and clean. Our suite was spacious and clean and well stocked. It is a bit pricier but worth it.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, check-in, communication, listing accuracy
Great location , very nice staff and the price is good
Stayed 1 night in May 2026
Verified review

10/10 Excellent

donna

Liked: Cleanliness, check-in, communication, listing accuracy
Perfect hotel, location great, friendly staff
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Adeem

Liked: Cleanliness, check-in, communication, listing accuracy
Everything was perfect and the room was clean , just the floor was little dusty The staff was friendly and nice The swimming pool was clean The price doesn't include breakfast which was not reasonable
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, check-in, communication, listing accuracy
Easy check in, professional staff very helpful Large spacious room complete with kitchen Spectacular view from the balcony Large pool and hot tub, kids enjoyed themselves 10 of 10 will stay again
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, check-in, communication, listing accuracy
Beautiful rooms and property. Walkable to the harbour front. Loved the ability to borrow bikes.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, check-in, communication, listing accuracy
We loved it. Great location. Super welcoming staff. Great little cafe downstairs.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Roberto

Liked: Cleanliness, communication, listing accuracy
Key points: Excellent location (close to walk to places but not too close to noise) Layout easy to navigate Convenient secure parking Friendly knowledgeable staff Kid friendly Nice pool Not so great: Check in was slow and they let people cut in line. No on site restaurant or room service Pool can get too crowded Pets are allowed (irresponsible pet owners too)
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness
Staff, cleanliness and location are all excellent.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Anjuli

Liked: Cleanliness, check-in, communication, listing accuracy
Grateful to the wonderful services, Staff and location. Truly helped to make our trip Exceptional. The hotel is stunning and the Staff were phenomenal. Loved all of it!🙏❤️❤️❤️
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Thomas

Liked: Cleanliness, check-in, communication, listing accuracy
This property is walking distance to many restaurants ,bars and attractions. The staff is excellent and amenities are very good. It was the hottest 2 days of the year and the property doesn't have A/C so the rooms were very hot.
Stayed 2 nights in Jul 2026