Ratings based on 1,463 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Mar 29, 2024 on Expedia
Very clean and comfortable room
by A verified traveler
Posted Mar 29, 2024 on Expedia
We loved how convenient the location was. The rooms were wonderful and the staff were excellent!
by A verified traveler
Posted Mar 28, 2024 on Expedia
Parking too expensive. We parked in the city parkade overnight for 5$ as opposed to 25$ from the hotlel.
Comment from Hotel Management
Mar 28, 2024 by Trevor - Hotel Manager , Hotel Management
Dear Jurrie - Thank you for your review & rating on your most recent stay with us at Hotel Rialto. Here at Hotel Rialto we offer safe and secure underground offsite parking. Guests are also given other options for parking if they decide to not use our parkade. There is metered street parking from 8am-8pm, then free from 8pm-8am. There are many other parkades for our Guests to choose from. Stay safe Trevor - Hotel Manager
by A verified traveler
Posted Mar 28, 2024 on Expedia
Great locaton and great hotel. Affordable too. Fairly priced.
by A verified traveler
Posted Mar 27, 2024 on Expedia
Nice building very noisy corner
Comment from Hotel Management
Mar 28, 2024 by Trevor - Hotel Manager , Hotel Management
Dear Tim - thank you for your rating and review on your most recent stay with us at Hotel Rialto. Due to out down town location we are subject to street noise day & night. Enjoy the day, Trevor - Hotel Manager
by A verified traveler
Posted Mar 27, 2024 on Expedia
Love the location and very clean and quiet
Delicious coffee, comfy bed and super deluxe smelling soap
Comment from Hotel Management
Mar 28, 2024 by Trevor - Hotel Manager , Hotel Management
Dear Ella - thank you for your great rating on your most recent stay with us at Hotel Rialto. We are glad you enjoyed our rooms amenities & our coffee - our Guests and Associates favorite! Enjoy the day and we hope to see you soon! Trevor - Hotel Manager
by A verified traveler
Posted Mar 27, 2024 on Expedia
The property was just fine. Our room was ok, but it was on the smaller side, which was fine but there was no view, except the brick wall opposite.
Having said that, everything was clean, & tidy. The staff were very helpful & friendly. Overall it was a positive experience. The only downside is the neighbourhood around the hotel had a number of social issues outside of the ownership’s control. I would say it was more positive than not and I would stay again.
Comment from Hotel Management
Mar 28, 2024 by Trevor - Hotel Manager , Hotel Management
Dear David - thank you for your great rating on your most recent stay with us at Hotel Rialto. We are glad you enjoyed your room & thank you for mentioning our dedicated Team - your review will be passed on. Due to our Hotels down town location we are subject to street noise day & night. Enjoy the day and we hope to see you soon! Trevor - Hotel Manager
by A verified traveler
Posted Mar 26, 2024 on Expedia
This property was great for the two nights we stayed. We had to phone and ask a couple of times for extra supplies as there wasn’t many left in the room for us. When we checked in they gave us some great recommendations of places to eat which is very nice to know.
Comment from Hotel Management
Mar 26, 2024 by Trevor - Hotel Manager , Hotel Management
Dear Lisa Marie - thank you for your review & rating on your most recent stay with us at Hotel Rialto. We are glad you enjoyed your room and our Teams recommendations. Here at Hotel Rialto we do leave 2 travel size bottles of amenities in Guest room- additional can be requested at the Desk. Enjoy the day and we hope to see you soon! Trevor - Hotel
by A verified traveler
Posted Mar 24, 2024 on Expedia
Didn't called me to let me know the room was ready even after I requested upon arrival
Comment from Hotel Management
Mar 25, 2024 by Trevor - Hotel Manager , Hotel Management
Dear Iris - thank you for your review & rating on your most recent stay with us at Hotel Rialto. I apologize if we failed to contact you in regards to your room being ready before 4pm. I reviewed your reservation details and I do see we were able to check you at 3:22pm. Hopefully you were able to enjoy your stay! Trevor - Hotel Manager
by A verified traveler
Posted Mar 24, 2024 on Expedia
Really enjoyed our stay! Close to everything! The front desk staff were exceptional!
Comment from Hotel Management
Mar 25, 2024 by Trevor - Hotel Manager , Hotel Management
Dear Ivan - thank you for the wonderful review & rating on your most recent stay with us at Hotel Rialto. We are glad you enjoyed your stay and our Hotels location to all of down town Victoria. Thank You for also mentioning our dedicated Team - your review will be passed on. Stay safe and we hope to see you soon! Trevor - Hotel Manager