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Helms Inn

2.0 star property
Hotel with a 24-hour front desk, steps from Government Street

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Photo gallery for Helms Inn

Basic Studio, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board
Basic Studio, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board
Courtyard
Lobby
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Parking available
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
TV
Separate bedroom
Private bathroom
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
TV
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room

Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Double Room

Highlights

Air conditioning
Kitchenette
Refrigerator
TV
Private bathroom
Shower/tub combination
Hair dryer
Microwave
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds

Fridge, microwave, stovetop, coffee/tea maker

Suite, 2 Double Beds

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
TV
Separate bedroom
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Studio, 1 King Bed

Basic Studio, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Basic Studio, 1 King Bed

Highlights

Air conditioning
Kitchenette
Refrigerator
TV
Private bathroom
Shower/tub combination
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
600 Douglas St, Victoria, BC, V8V2P8

What's nearby

  • Government Street - 2 min walk - 0.1 miles
  • Royal BC Museum - 4 min walk - 0.2 miles
  • British Columbia Parliament Building - 5 min walk - 0.3 miles
  • Victoria Harbour - 9 min walk - 0.5 miles
  • Victoria Clipper Ferry Terminal - 12 min walk - 0.7 miles

Getting around

  • Victoria Intl. Airport (YYJ) - 36 min drive

Restaurants

  • ‪Milestones - ‬8 min walk
  • ‪Q Restaurant at the Empress - ‬6 min walk
  • ‪Tea at the Empress - ‬6 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Sticky Wicket Pub & Restaurant - ‬7 min walk

About this property

Helms Inn

Hotel near Victoria Harbour
Located close to Government Street and Victoria Clipper Ferry Terminal, Helms Inn provides a garden, a library, and laundry facilities. Stay connected with free in-room WiFi.
Other perks include:
  • Self parking (surcharge), a vending machine, and luggage storage
  • Newspapers in the lobby, a front-desk safe, and coffee/tea in the lobby
  • A 24-hour front desk, a computer station, and smoke-free premises
  • Guest reviews speak highly of the overall value, central location, and helpful staff
Room features
All guestrooms at Helms Inn include perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes. Guest reviews speak positively of the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with cable channels
  • Recycling, kitchenettes, and refrigerators

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 10 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: CAD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property does not have elevators

Property is also known as

Helms Inn
Helms Inn Victoria
Helms Victoria
Helm`s Hotel Victoria
Helms Hotel Victoria
Helms Inn Hotel
Helms Inn Victoria
Helms Inn Hotel Victoria

Frequently asked questions

Is Helms Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Helms Inn?

Self parking is available for CAD 10 per night. Limited spots are available.

What time is check-in at Helms Inn?

Check-in start time: 4:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Helms Inn?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Helms Inn located?

Located in James Bay, this hotel is steps from Thunderbird Park - Royal BC Museum and Government Street. Victoria Harbour and Victoria Clipper Ferry Terminal are also within 15 minutes.

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Helms Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 943 out of 1377 reviews
Rating 8 - Good. 353 out of 1377 reviews
Rating 6 - Okay. 57 out of 1377 reviews
Rating 4 - Poor. 15 out of 1377 reviews
Rating 2 - Terrible. 9 out of 1377 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and location was perfect.
Stayed 2 nights in Apr 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm, friendly staff, spacious rooms with small kitchen and quiet location! Will stay again
Stayed 1 night in Apr 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location everything is walking distance
Stayed 2 nights in Apr 2025

10/10 Excellent

Soloman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 1 night in Apr 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pub across the street. Room 303 was perfect great view of mountains and beach. Awesome stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect sweet spot!
Stayed 5 nights in Apr 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and price was good.
Stayed 2 nights in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
This property was lovely! Our suite was big, clean and
Stayed 2 nights in Apr 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Always a treat to stay there.
Stayed 1 night in Jan 2025

10/10 Excellent

Nakca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and lodging were very thoughtful and accommodating. They went above and beyond. You’re lucky if you get to stay here.
Stayed 2 nights in Apr 2025

10/10 Excellent

Judith

Liked: Cleanliness, amenities
So close to everything
Stayed 1 night in Apr 2025

10/10 Excellent

Alexis Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing time
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean rooms, good value
Stayed 1 night in Jan 2025

10/10 Excellent

Patricia

Liked: Amenities
We have stayed at this hotel many, many times over the past 20 years. It is a well run property, clean, friendly staff and well priced.
Stayed 1 night in Mar 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are nicely renovated inside. Bonus ramp to get to the second floor from outside to allow us to bring our bikes in to keep them safe at night!
Stayed 1 night in Apr 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
These rooms have equipped with everything for a stay. All kitchenette’s, super quiet and easy access to museums, restaurants, shops , parks and parliament buildings.
Stayed 6 nights in Mar 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our ‘go to’ place. No restaurant but close to downtown. Always good service and clean comfortable accommodation.
Stayed 1 night in Mar 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful boutique feeling stay, perfect location! We walked everywhere; museums, dinners, shopping, harbour. Will definitely be back
Stayed 2 nights in Dec 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! We will be back!
Stayed 1 night in Feb 2025

10/10 Excellent

Lalaine Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff. We had a wonderful stay in the inn. :)
Stayed 1 night in Mar 2025

10/10 Excellent

Patricia

Cute little kitchenette at a reasonable price. Close by lots of tourist attractions .Old spaghetti factory down the street with great food.
Stayed 1 night in Mar 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location at a great price.
Stayed 1 night in Jan 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel continues to be our family favourite in Victoria… the quality of accommodations, walk-friendly location, and superlative value continue to top all other options, by our calculations.

6/10 Okay

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
This property is walking distance to restaurants, shopping, and the museum
Stayed 1 night in Feb 2025