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Helms Inn

2.0 star property

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Photo gallery for Helms Inn

Lobby - Helms Inn (Victoria)
Courtyard - Helms Inn (Victoria)
Studio, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board - Helms Inn (Victoria)
Reception - Helms Inn (Victoria)
Basic Studio, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board - Helms Inn (Victoria)
A short walk from Victoria Harbour and Victoria Clipper Ferry Terminal, Helms Inn provides a garden, a library, and laundry facilities. Stay connected with free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed

9.4 out of 10
Exceptional
(130 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Double Beds

Fridge, microwave, stovetop, coffee/tea maker

Suite, 2 Double Beds

9.4 out of 10
Exceptional
(93 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Double Room

Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Double Room

9.2 out of 10
Wonderful
(59 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Basic Studio, 1 King Bed

Basic Studio, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Basic Studio, 1 King Bed

9.2 out of 10
Wonderful
(53 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

9.4 out of 10
Exceptional
(118 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in James Bay, Helms Inn is in a walkable area in Victoria with great shopping. Victoria Harbour and Victoria Clipper Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Royal BC Museum and Butchart Gardens. Looking to enjoy an event or a game while in town? See what's happening at Save-On-Foods Memorial Centre or Royal Athletic Park. Guests love the hotel's central location. Visit our Victoria travel guide
Map
600 Douglas St, Victoria, BC, V8V2P8

What's nearby

  • Government Street
    Government Street
    1 min walk - 0.1 miles
  • Royal BC Museum
    Royal BC Museum
    1 min walk - 0.1 miles
  • British Columbia Parliament Building
    British Columbia Parliament Building
    4 min walk - 0.3 miles
  • Legislative Assembly of British Columbia
    Legislative Assembly of British Columbia
    6 min walk - 0.4 miles
  • Fisherman's Wharf Marina
    Fisherman's Wharf Marina
    16 min walk - 0.9 miles

Getting around

  • Victoria Intl. Airport (YYJ)
    36 min drive

Restaurants

  • The Sticky Wicket Bar & Restaurant
    7 min walk
  • Good Earth Coffeehouse
    5 min walk
  • Tractor
    8 min walk
  • Browns Socialhouse Victoria Falls
    5 min walk
  • The Old Spaghetti Factory
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 10 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: CAD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property does not have elevators

Frequently asked questions

Is Helms Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for CAD 10 per night. Limited spots are available.

What time is check-in at Helms Inn?

Check-in start time: 4:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Helms Inn?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Helms Inn located?

Located in James Bay, this hotel is steps from Thunderbird Park and Government Street. Victoria Harbour and Royal BC Museum are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Helms Inn Reviews

9.4

Exceptional

9.6

Cleanliness

8.8

Amenities

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 1051 out of 1491 reviews
Rating 8 - Good. 365 out of 1491 reviews
Rating 6 - Okay. 58 out of 1491 reviews
Rating 4 - Poor. 13 out of 1491 reviews
Rating 2 - Terrible. 4 out of 1491 reviews

Reviews

Verified

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable bed, great customer service, and easy parking.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great rooms. Good facilities.
Stayed 4 nights in May 2026
Verified

6/10 Okay

Jo

Liked: Staff & service
Helms Inn is in a great position with walking made easy to everything we needed .
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for exploring Victoria
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Karman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay clean, quiet best location!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved having a little kitchen and sitting room separate from the bedroom
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Gabriele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite place to stay in Victoria. Feels like home with kitchenette, refrigerator and sitting area. Very spacious, clean and a comfy bed. Location is quiet and within walking distance of anything downtown. Also, close to public transit. A grocery store nearby. Love it.
Stayed 1 night in Jun 2026
Verified

8/10 Good

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciate the daily room service - remaking the beds, replacing towels . Great front office staff. Thanks so much
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Sentoso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely inn & room. Especially loved that all floors in our room were laminate flooring vs. carpet — it felt so much cleaner! The room was spacious & well-appointed. The location was also ideal, with restaurants, pubs, shopping & other amenities all within easy walking distance. We’d definitely stay there again
Stayed 1 night in May 2026
Verified

8/10 Good

John Robertson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent kitty corner to Beacon Hill Park and a block from the rear of the Empress Hotel and two blocks from the Inner Harbour. the hotel was clean, our bed was very comfortable and the staff were great. The parking at $10 per day was more than reasonable but it is tight. The only thing on a negative slant would be that it is not sound proof but overall that really would not stop us from a second stay
Stayed 7 nights in May 2026
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities for a longer stay. My windows overlooked the side street so the noise at night was fine. Great black out curtains. Fan was helpful as there was no air conditioning. It was vey breezy and this was all we needed.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Eve

Liked: Cleanliness, staff & service, property conditions & facilities
I have been frequenting Victoria for so many years for work and have never even considered Helm's Inn nor even really heard of it? I was attending a conference and choices were limited and Helm's Inn came up. I booked it and can't say enough about it! The suites were modern, super clean, the room I had was very quit, parking was charged by VERY reasonable, walking distance to the heart of everything! I will be staying there a lot more from now on!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Shashank

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were really clean and location is awesome
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and convenient place to other amenities.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is fantastic. The suite has been nicely updated. Even though we were on thd main floor by a parking lot is was quiet
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Bruce

Liked: Cleanliness
Great location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice separate bedroom and nice kitchen area. Good location and quiet
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay, the kitchen had everything we needed.
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Michele

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in, ample parking, friendly staff, very clean, good sized room. Within walking distance of the harbour.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kateri

Liked: Cleanliness, staff & service, amenities
The location is excellent. You can walk to everything. Our kitchen had all we needed for meals and snacks. The fridge and stove are full sized.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Shannon

Liked: Cleanliness, amenities, property conditions & facilities
Older buildings but has character and was nice & clean. Friendly staff. Thin walls though, could hear guests in neighbouring rooms. Wonderful location.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Yukiko

Liked: Cleanliness, staff & service, amenities
Spacious clean room with full kitchen. Conveniently located. Very nice staff people.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient. Clean. Staff was lovely. Really impresses. We will be back
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel. It is in a good location for downtown and prices are reasonable. The staff are always very helpful. There is on-site parking for only $10 a day. For a small hotel with limited space they have done a great job of making it a welcoming place, with nice sitting areas for example.
Stayed 3 nights in Mar 2026