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Four Points by Sheraton Victoria Gateway

Property class: 3.5

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Photo gallery for Four Points by Sheraton Victoria Gateway

Lobby - Four Points by Sheraton Victoria Gateway (Victoria)
2 bars/lounges - Four Points by Sheraton Victoria Gateway (Victoria)
Breakfast, lunch, dinner served; American cuisine - Four Points by Sheraton Victoria Gateway (Victoria)
Lobby - Four Points by Sheraton Victoria Gateway (Victoria)
Exterior - Four Points by Sheraton Victoria Gateway (Victoria)
Four Points by Sheraton Victoria Gateway offers a peaceful suburban retreat with a welcoming garden and cozy lobby fireplace. Guests can savor American dishes at Metropolitan Grill & Bar, swim in the indoor pool, work out in the 24-hour health club, or enjoy a game of billiards.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(92 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed

8.8 out of 10
Excellent
(51 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed

8.0 out of 10
Very good
(8 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Pool | Indoor pool

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(10 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony, Corner

Suite, 1 Bedroom, Balcony, Corner | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom, Balcony, Corner

7.6 out of 10
Good
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony, Corner (Balcony)

Suite, 1 King Bed, Balcony, Corner (Balcony) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Balcony, Corner (Balcony)

8.0 out of 10
Very good
(2 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room | 55-inch LED TV with cable channels, TV, pay movies

Executive Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Located in Victoria, Four Points by Sheraton Victoria Gateway is in the suburbs and near the beach. Butchart Gardens is a popular area attraction and if an activity is on the agenda, Victoria Harbour and Victoria Clipper Ferry Terminal are worth checking out. Looking to enjoy an event or a game while in town? See what's happening at Save-On-Foods Memorial Centre or Royal Athletic Park. Discover the area's water adventures with kayaking nearby, or enjoy the great outdoors with ecotours, hiking/biking trails, and mountain biking. Visit our Victoria travel guide
Map
829 McCallum Road, Victoria, BC, V9B6W6

What's nearby

  • Government Street
    Government Street
    15 min drive - 9.0 miles
  • Fisherman's Wharf Marina
    Fisherman's Wharf Marina
    24 min drive - 11.0 miles
  • Victoria_UniversityofVictoria_6072293-3
    University of Victoria
    26 min drive - 11.1 miles
  • Thetis Lake
    5 min drive - 3.0 miles
  • The Langford Station Off-Leash Area
    6 min drive - 1.5 miles

Getting around

  • Victoria Intl. Airport (YYJ)
    34 min drive

Restaurants

  • McDonald's
    12 min walk
  • Tim Hortons
    11 min walk
  • Coffee Shack
    3 min drive
  • Tim Hortons
    4 min drive
  • Sabhai Thai
    4 min drive

About this property

Four Points by Sheraton Victoria Gateway

Hotel in the suburbs
Take advantage of a garden, dry cleaning/laundry services, and a fireplace in the lobby at Four Points by Sheraton Victoria Gateway. For some rest and relaxation, visit the sauna or the steam room. The on-site American cuisine restaurant, Metropolitan Grill & Bar, offers breakfast, brunch, lunch, dinner, and kids' meals. Free WiFi in public areas is available to all guests, along with 2 bars and a 24-hour health club.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), express check-out, and express check-in
  • Luggage storage, a ballroom, and a banquet hall
  • Guest reviews give top marks for the helpful staff and location
Room features
All 117 rooms feature comforts such as premium bedding and laptop-compatible safes, in addition to perks like air conditioning and sound-insulated walls. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and rollaway/extra beds (surcharge)
  • Bathrooms with tubs or showers and free toiletries
  • 55-inch HDTVs with cable channels
  • Recycling, mini fridges, and free infant beds

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 15 to 30 for adults and CAD 12 to 15 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Metropolitan Grill & Bar
  • Patio

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 54,896 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of CAD 35 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 for adults, and CAD 12 to 15 for children
  • Pet fee: CAD 35 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Sheraton Victoria Gateway Hotel
Four Points Sheraton Gateway Hotel
Four Points Sheraton Gateway Hotel Victoria
Four Points Sheraton Victoria Gateway
Four Points Victoria
Sheraton Gateway Victoria
Sheraton Victoria Gateway
Victoria Four Points Sheraton
Victoria Gateway
Victoria Sheraton
Four Points Victoria Gateway
Victoria Sheraton
Victoria Four Points
Four Points By Sheraton Victoria Gateway Hotel Victoria
4 Points By Sheraton Victoria Gateway
Four Points by Sheraton Victoria Gateway Hotel
Four Points by Sheraton Victoria Gateway Victoria
Four Points by Sheraton Victoria Gateway Hotel Victoria

Frequently asked questions

Does Four Points by Sheraton Victoria Gateway have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Four Points by Sheraton Victoria Gateway pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CAD 35 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Four Points by Sheraton Victoria Gateway?

Check-in begins at 3 PM.

What time is check-out at Four Points by Sheraton Victoria Gateway?

Check-out is at 11:00 AM.

Where is Four Points by Sheraton Victoria Gateway located?

Situated near the beach, this hotel is within 3 mi (5 km) of Thetis Lake, Langford Lanes, and Bear Mountain Golf Club. Royal Roads University is 2.9 mi (4.6 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Four Points by Sheraton Victoria Gateway Reviews

8.6

Excellent

9.2

Cleanliness

8.4

Amenities

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 566 out of 1001 reviews
Rating 8 - Good. 270 out of 1001 reviews
Rating 6 - Okay. 80 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 50 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff was friendly upon arrival!!
Stayed 1 night in Apr 2026
Verified

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was as advertised. Room was clean and bed comfortable
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff amiability!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean dog friendly hotel!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, the room was very clean, lots of parking; will for sure stay again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Shaylene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Mar 2026
Verified

8/10 Good

Randi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free morning coffee, room was big and spacious, loved having the deck, but it was quite noisy due to traffic. Staff was helpful and friendly.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For our first time visit was very good. Also the Bar and Grill was very nice to visit.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, small pool
Stayed 1 night in Apr 2026
Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet comfortable rooms
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very welcoming and efficient, easy check in with our dog and were able to accommodate location near pool. Clean rooms and lovely lobby with stocked “pantry” for snack and frozen easy meal options for purchase.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Chin Kai Nie

Liked: Cleanliness, staff & service, amenities
The hotel is good because it’s clean and comfortable.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ms.

Liked: Cleanliness, property conditions & facilities
The room is clean and the beds are really comfortable.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Shelley

Liked: Cleanliness, amenities, property conditions & facilities
Very well maintained
Stayed 1 night in Feb 2026
Verified

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room friendly staff
Stayed 1 night in Dec 2025
Verified

8/10 Good

Bert R

Liked: Cleanliness, staff & service, property conditions & facilities
all great but no hot tub last day
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities
Clean room, lovely staff, loved the pool
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spotless and staff was courteous. Two thumbs up.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Carmela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Giving 4stars in amenities as the saunas felt unclean. All the rest are excellent!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great comfortable at
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

cameron

Liked: Cleanliness, amenities, property conditions & facilities
Great pool area. Very knowledgeable staff. Friendly as well. Clean rooms We will be back
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Glyn

Liked: Cleanliness
Clean and comfortable room
Stayed 1 night in Feb 2026
Verified

8/10 Good

Colin

Friendly staff.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

katriana

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Room had hair in the tub and sink was dirty. Something sticky on bathroom floor. Parking is free and that’s great. Check in was easy. Not impressed that it was $250/night for a dirty room though.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities
The staff are very friendly, clean rooms
Stayed 4 nights in Nov 2025