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Four Points by Sheraton Victoria Gateway

3.5 star property
Travelers find tranquility in a garden setting, warm up by the lobby fireplace, and enjoy American cuisine before swimming or working out at any hour

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Photo gallery for Four Points by Sheraton Victoria Gateway

2 bars/lounges - Four Points by Sheraton Victoria Gateway (Victoria)
2 bars/lounges - Four Points by Sheraton Victoria Gateway (Victoria)
Breakfast, lunch, dinner and brunch served - Four Points by Sheraton Victoria Gateway (Victoria)
2 bars/lounges - Four Points by Sheraton Victoria Gateway (Victoria)
Exterior - Four Points by Sheraton Victoria Gateway (Victoria)
Four Points by Sheraton Victoria Gateway offers a peaceful suburban retreat with a welcoming garden and cozy lobby fireplace. Guests can savor American dishes at Metropolitan Grill & Bar, swim in the indoor pool, work out in the 24-hour health club, or enjoy a game of billiards.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning

Room options

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Showing 8 of 8 rooms

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(93 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed

8.8 out of 10
Excellent
(54 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed

8.0 out of 10
Very good
(8 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Pool | Indoor pool

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(10 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony, Corner

Suite, 1 Bedroom, Balcony, Corner | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom, Balcony, Corner

7.8 out of 10
Good
(9 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony, Corner (Balcony)

Suite, 1 King Bed, Balcony, Corner (Balcony) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Balcony, Corner (Balcony)

8.0 out of 10
Very good
(2 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room | 55-inch LED TV with cable channels, TV, pay movies

Executive Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Located in Victoria, Four Points by Sheraton Victoria Gateway is in the suburbs and near the beach. The area's natural beauty can be seen at Goldstream Provincial Park and Fisherman's Wharf Park, while Royal BC Museum and Butchart Gardens are popular area attractions. Looking to enjoy an event or a game while in town? See what's happening at Save-On-Foods Memorial Centre or Royal Athletic Park. Discover the area's water adventures with kayaking nearby, or enjoy the great outdoors with hiking/biking trails, ecotours, and mountain biking. Visit our Victoria travel guide
Map
829 McCallum Road, Victoria, BC, V9B6W6

What's nearby

  • Victoria_GoldstreamProvincialPark_6154293
    Goldstream Provincial Park
    6 min drive - 4.5 miles
  • Government Street
    Government Street
    15 min drive - 9.0 miles
  • Fisherman's Wharf Marina
    Fisherman's Wharf Marina
    24 min drive - 11.0 miles
  • Victoria_UniversityofVictoria_6072293-3
    University of Victoria
    26 min drive - 11.1 miles
  • The Langford Station Off-Leash Area
    6 min drive - 1.5 miles

Getting around

  • Victoria Intl. Airport (YYJ)
    34 min drive

Restaurants

  • McDonald's
    12 min walk
  • Tim Hortons
    11 min walk
  • Coffee Shack
    3 min drive
  • Tim Hortons
    4 min drive
  • MR MIKES SteakhouseCasual
    7 min walk

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 15 to 30 for adults and CAD 12 to 15 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Metropolitan Grill & Bar
  • Patio

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 54,896 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 for adults, and CAD 12 to 15 for children
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Four Points by Sheraton Victoria Gateway have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Four Points by Sheraton Victoria Gateway pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Four Points by Sheraton Victoria Gateway?

Check-in begins at 3 PM.

What time is check-out at Four Points by Sheraton Victoria Gateway?

Check-out is at 11:00 AM.

Where is Four Points by Sheraton Victoria Gateway located?

Situated near the beach, this hotel is within 3 mi (5 km) of Thetis Lake, Langford Lanes, and Bear Mountain Golf Club. Royal Roads University is 2.9 mi (4.6 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Four Points by Sheraton Victoria Gateway Reviews

8.6

Excellent

9.2

Cleanliness

8.6

Amenities

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 576 out of 1007 reviews
Rating 8 - Good. 265 out of 1007 reviews
Rating 6 - Okay. 81 out of 1007 reviews
Rating 4 - Poor. 34 out of 1007 reviews
Rating 2 - Terrible. 51 out of 1007 reviews

Reviews

Verified

10/10 Excellent

Morry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was hassle free, room was clean and had everything needed for my stay. Staff were all friendly and helpful, would stay again
Stayed 1 night in Jun 2026
Verified

8/10 Good

Sandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean place to eat
Stayed 1 night in May 2026
Verified

10/10 Excellent

Bonita

Liked: Cleanliness, staff & service, amenities
Beds were great, property was clean, and the staff were truely lovely. We got scammed by another booking and wound up staying here very last min, so we were quite panicked when we arrived the staff were helpful, kind, and overall just changed the tone of our day to pleasant. Will absolutely stay again.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

SID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and facilities, were in excellent condition.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Ernie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thisnis a great place for a high qualitybstay outside the tourist zone of Bictoria. Lots of shopping, Costco next door and lots of pubs and eateriesnin the area. I keep coming back!
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff was friendly upon arrival!!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean dog friendly hotel!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, the room was very clean, lots of parking; will for sure stay again.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was as advertised. Room was clean and bed comfortable
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff amiability!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Shaylene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For our first time visit was very good. Also the Bar and Grill was very nice to visit.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had nice spacious junior suite. Carpet had a few stains and the shower head was old and had little water pressure. Other than that, it was a comfortable stay. Nice and close to a lot amenities. Staff were very friendly.
Stayed 5 nights in May 2026
Verified

8/10 Good

Randi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free morning coffee, room was big and spacious, loved having the deck, but it was quite noisy due to traffic. Staff was helpful and friendly.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, small pool
Stayed 1 night in Apr 2026
Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet comfortable rooms
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very welcoming and efficient, easy check in with our dog and were able to accommodate location near pool. Clean rooms and lovely lobby with stocked “pantry” for snack and frozen easy meal options for purchase.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Marjorie

There was no lunchtime function just breakfast and dinner. Inconvenient if you are with children. Liked the pet friendly idea
Stayed 3 nights in May 2026
Verified

8/10 Good

Krystal

Liked: Cleanliness, amenities, property conditions & facilities
Overall happy with my stay - everything was as expected. Staff were kind, room was clean & the hotel is in a really accessible area with lots of options for dining.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Chin Kai Nie

Liked: Cleanliness, staff & service, amenities
The hotel is good because it’s clean and comfortable.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ms.

Liked: Cleanliness, property conditions & facilities
The room is clean and the beds are really comfortable.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities
Clean room, lovely staff, loved the pool
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Shelley

Liked: Cleanliness, amenities, property conditions & facilities
Very well maintained
Stayed 1 night in Feb 2026