Four Points by Sheraton Victoria Gateway

Property class: 3.5

Choose dates to view prices

Photo gallery for Four Points by Sheraton Victoria Gateway

Unclassified image, 1 of 59, button - Four Points by Sheraton Victoria Gateway (Victoria)
A multi-story hotel with a parking lot and a well-lit driveway. - Four Points by Sheraton Victoria Gateway (Victoria)
A spacious lobby with a curved wooden staircase, a glass railing, and a seating area with wooden shelves. - Four Points by Sheraton Victoria Gateway (Victoria)
An outdoor patio area with wooden seating, tables, and umbrellas. - Four Points by Sheraton Victoria Gateway (Victoria)
A modern bar area with wooden beams, bar stools, and a counter. - Four Points by Sheraton Victoria Gateway (Victoria)
At Four Points by Sheraton Victoria Gateway, you can look forward to a garden, dry cleaning/laundry services, and a fireplace in the lobby. For some rest and relaxation, visit the sauna or the steam room. The on-site American cuisine restaurant, Metropolitan Grill & Bar, offers breakfast, brunch, lunch, dinner, and kids' meals. Stay connected with free WiFi in public areas, and guests can find other amenities such as 2 bars and a 24-hour health club.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 8 of 8 rooms

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(111 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

9.0 out of 10
Wonderful
(63 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

8.0 out of 10
Very good
(9 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(12 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(17 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 Bedroom, Balcony, Corner

8.2 out of 10
Very good
(12 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Balcony, Corner (Balcony)

7.4 out of 10
Good
(3 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Located in Victoria, Four Points by Sheraton Victoria Gateway is in the suburbs and near the beach. Butchart Gardens is a popular area attraction and if an activity is on the agenda, Victoria Harbour and Victoria Clipper Ferry Terminal are worth checking out. Looking to enjoy an event or a game while in town? See what's happening at Save-On-Foods Memorial Centre or Royal Athletic Park. Discover the area's water adventures with kayaking nearby, or enjoy the great outdoors with hiking/biking trails, ecotours, and mountain biking. Visit our Victoria travel guide
Map
829 McCallum Road, Victoria, BC, V9B6W6

What's nearby

  • A forested area with a stone staircase leading up a hill.
    Goldstream Provincial Park
    5 min drive - 3.1 miles
  • Thetis Lake
    5 min drive - 3.0 miles
  • Elements Casino
    7 min drive - 3.6 miles
  • Highland Pacific Golf
    7 min drive - 4.2 miles
  • Langford Lanes
    8 min drive - 2.1 miles

Getting around

  • Victoria Intl. Airport (YYJ)
    34 min drive

Restaurants

  • McDonald's
    12 min walk
  • Tim Hortons
    11 min walk
  • Dairy Queen Grill & Chill
    16 min walk
  • Tim Hortons
    4 min drive
  • Rhino Coffee House
    4 min drive

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 15 to 30 for adults and CAD 12 to 15 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Metropolitan Grill & Bar
  • Patio

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 54,896 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM

Contactless check-in available

Express check-in available

Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your government-issued photo ID after booking

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for CAD 15.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 for adults, and CAD 12 to 15 for children
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Four Points by Sheraton Victoria Gateway have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Four Points by Sheraton Victoria Gateway pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Four Points by Sheraton Victoria Gateway?

Check-in begins at 3 PM.

What time is check-out at Four Points by Sheraton Victoria Gateway?

Check-out is at 11:00 AM.

Where is Four Points by Sheraton Victoria Gateway located?

Situated near the beach, this hotel is within 3 mi (5 km) of Thetis Lake, Langford Lake Beach Park, and Langford Lanes. Goldstream Provincial Park and Bear Mountain Golf Club are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Four Points by Sheraton Victoria Gateway Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Amenities

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 619 out of 1055 reviews
Rating 8 - Good. 275 out of 1055 reviews
Rating 6 - Okay. 80 out of 1055 reviews
Rating 4 - Poor. 34 out of 1055 reviews
Rating 2 - Terrible. 47 out of 1055 reviews

Reviews

Verified review

10/10 Excellent

Kelly Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, nice pool and gym.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with a comfy bed and very quiet. The restaurant had great food. We were very happy with our experiences there.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, property conditions & facilities
excellent staff, pub on site has great food…room comfortable and very clean.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay! Clean, friendly staff and in a great location.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, clean and spacious
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, including free/convenient parking, with lots of restaurant options nearby, and easy access to the highway.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Fern

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to a lot of restaurants, shopping etc, within walking distance. Rooms were clean ans very comfortable. Would definitely stay there again.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing! It was spacious and the employees were very friendly.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Anh Thu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay at this hotel. The room was spacious, clean and the bed was very comfortable. We were happy with the service throughout the stay.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Sharanjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room were so clean. Staff is really friendly.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Sachi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and comfortable.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating with early check in.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

June

Liked: Cleanliness, amenities, property conditions & facilities
Good location, free parking and large room. Staff was friendly. Good for kids.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Charlaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic site! Clean, staff were super helpful! Great TV that could stream prime and Netflix which was nice while travelling. AC in the rooms was appreciated!
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

julie ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained hotel. Great location! Clean!!!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Spacious quiet suite with comfortable beds and an adequate kitchenette. Breakfast was ample and very good. Plenty of parking. Staff were pleasant and helpful.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, hotel is quiet and the staff are friendly and helpful
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Charlaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms was so clean and comfortable- really seemed new. The large TV and ability to stream was really helpful.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect - all the small stuff other major chains miss this one got right - enough towels for all of us, plugs that are used for lamps etc have a “female” end so you can plug in additional items, a working modern AC system, etc - clean spacious and quiet location.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a very clean property. The rooms were comfortable.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Morry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was hassle free, room was clean and had everything needed for my stay. Staff were all friendly and helpful, would stay again
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed. Very quiet. Good location
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Sandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean place to eat
Stayed 1 night in May 2026
Verified review

8/10 Good

Abigail

Liked: Cleanliness, property conditions & facilities
Big room. Restaurant on site. Pet friendly. Good location for outside Victoria. Staff friendly and helpful.
Stayed 2 nights in Jul 2026