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Chateau Victoria Hotel and Suites

3.5 star property
Eco-certified hotel with area shuttle service and bars

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Photo gallery for Chateau Victoria Hotel and Suites

Lobby sitting area
Indoor pool
Suite, 2 Bedrooms | Living area | 40-inch TV with cable channels
Traditional Room | Premium bedding, pillowtop beds, in-room safe, desk
Front of property - evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room | 40-inch TV with cable channels

Suite, 2 Bedrooms

Highlights

Balcony
Air conditioning
Free cribs/infant beds
TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite

Superior Suite | Premium bedding, pillowtop beds, in-room safe, desk

Superior Suite

Highlights

Balcony
Air conditioning
Free cribs/infant beds
TV
Premium bedding
Sofa bed
Pillowtop bed
Blackout drapes/curtains
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Traditional Room

Traditional Room | Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room

Highlights

Air conditioning
Free cribs/infant beds
TV
Renovated in 2013
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Hair dryer
  • 23 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom

Highlights

Balcony
Air conditioning
Free cribs/infant beds
TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Separate bedroom
  • 46 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

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Exterior

Hotel Grand Pacific

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  • Hot Tub
  • Pet friendly
  • Kids pool
9.2 out of 10, Wonderful, 2,164 reviews
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About the neighborhood

Map
740 Burdett Ave, Victoria, BC, V8W1B2

What's nearby

  • Victoria Conference Centre - 1 min walk - 0.1 miles
  • Royal BC Museum - 4 min walk - 0.3 miles
  • British Columbia Parliament Building - 6 min walk - 0.4 miles
  • Victoria Harbour - 9 min walk - 0.5 miles
  • Victoria Clipper Ferry Terminal - 10 min walk - 0.6 miles

Getting around

  • Victoria Intl. Airport (YYJ) - 32 min drive

Restaurants

  • ‪Q Restaurant at the Empress - ‬5 min walk
  • ‪Tea at the Empress - ‬5 min walk
  • ‪Sticky Wicket Pub & Restaurant - ‬3 min walk
  • ‪The Old Spaghetti Factory - ‬4 min walk
  • ‪Browns Socialhouse - ‬1 min walk

About this property

Chateau Victoria Hotel and Suites

Eco-certified hotel near Victoria Harbour
Near Royal BC Museum and Victoria Clipper Ferry Terminal, Chateau Victoria Hotel and Suites provides dry cleaning/laundry services, 2 bars, and a health club. For some rest and relaxation, visit the hot tub. The on-site restaurant, Vista 18, offers breakfast, brunch, lunch, dinner, and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
You'll also enjoy perks such as:
  • An indoor pool
  • Cooked-to-order breakfast (surcharge), a free area shuttle, and self parking (surcharge)
  • An electric car charging station, express check-out, and an elevator
  • Multilingual staff, a 24-hour front desk, and a front-desk safe
  • Guest reviews say great things the dining options, breakfast, and pool
Room features
All 176 rooms offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean, spacious rooms at the property.
Extra amenities include:
  • Pillowtop mattresses and free cribs/infant beds
  • Designer toiletries, shower/tub combinations, and hair dryers
  • 40-inch TVs with cable channels
  • Recycling, electric kettles, and housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle
  • Self parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: CAD 3 to 30 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Clive's Classic Lounge
  • Vista 18

Things to do

  • Health club
  • Hot tub
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 18 floors
  • Banquet hall
  • Built in 1975
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 3 to 30 per person
  • Self parking fee: CAD 20.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Chateau Hotel Victoria
Chateau Victoria
Chateau Victoria Hotel
Hotel Chateau Victoria
Victoria Chateau
Victoria Chateau Hotel
Chateau Victoria Hotel Victoria
Chateau Victoria And Suites
Chateau Victoria Hotel and Suites Hotel
Chateau Victoria Hotel and Suites Victoria
Chateau Victoria Hotel and Suites Hotel Victoria

Frequently asked questions

Does Chateau Victoria Hotel and Suites have a pool?

Yes, this property has an indoor pool.

Is Chateau Victoria Hotel and Suites pet-friendly?

Yes, Chateau Victoria Hotel and Suites allows dogs (limit 2 total). There's a fee of CAD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Chateau Victoria Hotel and Suites?

Self parking is available for CAD 20.00 per night.

What time is check-in at Chateau Victoria Hotel and Suites?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Chateau Victoria Hotel and Suites?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is Chateau Victoria Hotel and Suites located?

Located in Downtown Victoria, this eco-certified hotel is within a 5-minute walk of Maritime Museum of British Columbia and Royal BC Museum. Victoria Harbour and Victoria Clipper Ferry Terminal are also within 15 minutes.

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Chateau Victoria Hotel and Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1520 out of 2179 reviews
Rating 8 - Good. 436 out of 2179 reviews
Rating 6 - Okay. 139 out of 2179 reviews
Rating 4 - Poor. 46 out of 2179 reviews
Rating 2 - Terrible. 38 out of 2179 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, nice staff, clean, and good location
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Great location, room sizes and staff!
Stayed 4 nights in May 2025

8/10 Good

Kehar

Liked: Cleanliness, amenities, property conditions & facilities
Overall decent hotel to stay
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, location
Stayed 2 nights in May 2025

10/10 Excellent

William

Liked: Cleanliness, amenities
Beautiful Hotel delicious food
Stayed 1 night in Apr 2025

8/10 Good

GLENDON

Liked: Cleanliness, amenities, property conditions & facilities
Convenient to tourist activities
Stayed 2 nights in Jun 2025

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
This was a very nice place.
Stayed 3 nights in May 2025

6/10 Okay

jason

Resturant and bar was nice - rooms so so
Stayed 1 night in Jun 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic place to stay. Excellent value.
Stayed 1 night in May 2025

10/10 Excellent

Lorie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay and would recommend to others.
Stayed 1 night in May 2025

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, lots of restaurants nearby, great staff. Easy parking.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mike

Great property
Stayed 1 night in May 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Chateau Victoria was centrally located and within easy walking distance to Inner Harbour, shops and restaurants. Beds were super comfy and rooms were very nice.
Stayed 4 nights in May 2025

10/10 Excellent

Simranjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, very convenient, easy walk to the harbour,
Stayed 1 night in Jun 2025

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, very presentable and conveniently located near Downtown Victoria. Vista 18 was an excellent breakfast option with an amazing view.
Stayed 1 night in May 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities
Great location and friendly staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Roberta

Liked: Cleanliness, amenities, property conditions & facilities
Staff are very friendly. Room service from the rooftop restaurant was speedy and the food is amazing.
Stayed 1 night in Jun 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff - great location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Yixuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good room, very convenient
Stayed 1 night in Apr 2025

10/10 Excellent

Marian

Liked: Cleanliness, amenities, property conditions & facilities
The ambiance.
Stayed 1 night in Jun 2025

10/10 Excellent

Lovelyn

Liked: Cleanliness, staff & service
The property is beautiful and the location is very convenienr and quiet. The staff are amazing!
Stayed 3 nights in May 2025

10/10 Excellent

Tania Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel to stay at and close by the harbor, china town and the beautiful icons and buildings of the city
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place we always stay here as it's so central to everything and within walking distance of clubs, restaurants and shops.
Stayed 1 night in Apr 2025

10/10 Excellent

Ting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, room is clean and cozy.
Stayed 1 night in Apr 2025

8/10 Good

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the downtown area and inner harbor.
Stayed 2 nights in Apr 2025