Arbutus Inn

2.0 star property
Hotel with free parking, near Victoria Harbour

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Photo gallery for Arbutus Inn

Premium bedding, desk, iron/ironing board, free WiFi
Interior
Front of property
Interior
Business center
With views of Victoria Harbour, Arbutus Inn provides a comfortable base with in-room WiFi and a knowledgeable staff. Guests appreciate the practical amenities including self parking, a vending machine for quick snacks, and a computer station for last-minute research.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included
  • Business services

Room options

Available filters for rooms
Showing 8 of 8 rooms

Standard Double Room, 2 Double Beds

8.8 out of 10
Excellent
(62 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(61 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(29 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • 16 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

8.6 out of 10
Excellent
(61 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Kitchen

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Shower/tub combination
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Kitchen

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Shower/tub combination
  • 18 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Basic Room, 1 Double Bed

7.6 out of 10
Good
(17 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • 10 sq m
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

Map
2898 Douglas St, Victoria, BC, V8T4M9

What's nearby

  • Save-On-Foods Memorial Centre - 17 min walk - 0.9 miles
  • Royal BC Museum - 4 min drive - 1.8 miles
  • Victoria Harbour - 5 min drive - 2.0 miles
  • Victoria Clipper Ferry Terminal - 5 min drive - 2.2 miles
  • Victoria Fisherman's Wharf - 6 min drive - 2.6 miles

Getting around

  • Victoria Intl. Airport (YYJ) - 23 min drive

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪2% Jazz Coffee - ‬7 min walk
  • ‪Cakes Etc - ‬4 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Tim Hortons - ‬7 min walk

About this property

Arbutus Inn

Hotel near Save-On-Foods Memorial Centre
Near Royal BC Museum, Arbutus Inn provides everything you need. Stay connected with free in-room WiFi.
Other perks include:
  • Free self parking
  • Smoke-free premises, a vending machine, and a 24-hour front desk
  • A computer station
  • Guest reviews give top marks for the helpful staff
Room features
All 52 rooms offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not accept debit, prepaid, or gift cards, or cash for the room deposit.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Arbutus Inn
Arbutus Inn Victoria
Arbutus Victoria
Arbutus Inn Hotel
Arbutus Hotel Victoria
Arbutus Inn Victoria
Arbutus Inn Hotel Victoria

Frequently asked questions

Is Arbutus Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Arbutus Inn?

Self parking is free at this property.

What time is check-in at Arbutus Inn?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Arbutus Inn?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is Arbutus Inn located?

Located in Burnside, this hotel is within 1 mi (2 km) of Government Street and Save-On-Foods Memorial Centre. Victoria Harbour and Victoria Clipper Ferry Terminal are also within 2 mi (3 km).

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Arbutus Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 798 out of 1639 reviews
Rating 8 - Good. 576 out of 1639 reviews
Rating 6 - Okay. 162 out of 1639 reviews
Rating 4 - Poor. 53 out of 1639 reviews
Rating 2 - Terrible. 50 out of 1639 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Peggy

Liked: Amenities
Clean & convenient location.
Stayed 1 night in Oct 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Safe & clean, good staff to.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jiri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place, nice staff, good location.
Stayed 1 night in Sep 2025

10/10 Excellent

Barry J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Sep 2025

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night and it was clean and quiet
Stayed 1 night in Sep 2025

10/10 Excellent

LEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy Check in Clean and Quiet Has separate bed room option
Stayed 1 night in Oct 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here a number of times over the past decade. It is clean, quiet, the beds are comfortable and it's close to downtown. It's reasonably priced and we'll be staying here again...
Stayed 1 night in Sep 2025

8/10 Good

Cassie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown.
Stayed 1 night in Oct 2025

10/10 Excellent

Beverly

Liked: Amenities
This is a really nice motel. Very clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Leona Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the customer service and friendly staff at check in. Very welcoming.
Stayed 1 night in Oct 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying at the Arbutus Inn, and we were very pleased with it. Service was on point, friendly and accomodating. The room was very clean, and the location was surprisingly quiet for a midtown area. We will definitely be booking there again.
Stayed 1 night in Oct 2025

6/10 Okay

nicholas

Liked: Staff & service
Staff was nice. Motel showed its age
Stayed 1 night in Oct 2025

8/10 Good

Marci

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
FRONT DESK STAFF WERE EXCELENT
Stayed 1 night in Oct 2025

10/10 Excellent

JAIME

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the internet connection was working well, personal was very polite at all time.
Stayed 3 nights in Oct 2025

8/10 Good

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay when wanting.to save money. Place was nice overall and met our needs.
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Kitchen was excellent. Very convenient to have a rental car location in the hotel lobby. Good location. Not far from downtown and close to Trans Canada Highway access. Also close to malls.
Stayed 3 nights in Oct 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great price.
Stayed 1 night in Aug 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Easy travel to cancer clinic
Stayed 1 night in Sep 2025

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good price for a good room. Nothing fancy, clean and quiet. Would stay here again.
Stayed 3 nights in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room/bed very comfortable. Staff helpful. An older inn very well upgraded and kept.
Stayed 2 nights in Sep 2025

10/10 Excellent

Maria

It was clean and close to sights short drive!
Stayed 3 nights in Jun 2025

8/10 Good

Violet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to find and central to where we needed to go. Clean, quiet, basic and reasonable priced. Friendly service
Stayed 1 night in Sep 2025

8/10 Good

Danny Hazel

Liked: Cleanliness, staff & service, property conditions & facilities
Fair pricing, clean room.
Stayed 1 night in Sep 2025

10/10 Excellent

DAVE

Clean room
Stayed 2 nights in Oct 2025