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Arbutus Inn

3.0 star property
Travelers can consult the 24-hour front desk while planning their adventures near Victoria Clipper Ferry Terminal, making exploration seamless

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Photo gallery for Arbutus Inn

Premium bedding, desk, iron/ironing board, free WiFi - Arbutus Inn (Victoria)
Interior entrance - Arbutus Inn (Victoria)
Business center - Arbutus Inn (Victoria)
Combined shower/tub, hair dryer, towels - Arbutus Inn (Victoria)
Exterior - Arbutus Inn (Victoria)
With views of Victoria Harbour, Arbutus Inn provides a comfortable base with in-room WiFi and a knowledgeable staff. Guests appreciate the practical amenities including self parking, a vending machine for quick snacks, and a computer station for last-minute research.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double Room, 2 Double Beds

Premium bedding, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds

8.8 out of 10
Excellent
(87 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(76 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(44 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

8.8 out of 10
Excellent
(80 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Kitchen

Premium bedding, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Kitchen

9.4 out of 10
Exceptional
(26 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(27 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, Multiple Beds, Kitchen

Room, Multiple Beds, Kitchen | Premium bedding, desk, iron/ironing board, free WiFi

Room, Multiple Beds, Kitchen

9.2 out of 10
Wonderful
(20 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free WiFi

View all photos for Basic Room, 1 Double Bed

Basic Room, 1 Double Bed | Premium bedding, desk, iron/ironing board, free WiFi

Basic Room, 1 Double Bed

8.0 out of 10
Very good
(24 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Burnside, a neighborhood in Victoria, is home to Arbutus Inn. Victoria Harbour and Victoria Clipper Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Royal BC Museum and Butchart Gardens. Looking to enjoy an event or a game while in town? See what's happening at Save-On-Foods Memorial Centre or Royal Athletic Park. Visit our Victoria travel guide
Map
2898 Douglas St, Victoria, BC, V8T4M9

What's nearby

  • Government Street
    Government Street
    4 min walk - 0.3 miles
  • EyeEm Custom Shoots Q4 2018
    Topaz Park
    4 min walk - 0.3 miles
  • Victoria_SaveOnFoodsMemorialCentre_6129145-5
    Save-On-Foods Memorial Centre
    19 min walk - 1.0 mile
  • MayFair Shopping Centre
    6 min walk - 0.3 miles
  • Galloping Goose Trail
    12 min walk - 0.7 miles

Getting around

  • Victoria Intl. Airport (YYJ)
    23 min drive

Restaurants

  • Starbucks
    9 min walk
  • Tim Hortons
    7 min walk
  • Tim Hortons
    2 min walk
  • Cakes Etc
    4 min walk
  • Starbucks
    8 min walk

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8.8 out of 10, Excellent, 3,583 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not accept debit, prepaid, or gift cards, or cash for the room deposit.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Frequently asked questions

Is Arbutus Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Arbutus Inn?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Arbutus Inn?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is Arbutus Inn located?

Located in Burnside, this hotel is within 2 mi (3 km) of Government Street, Victoria Harbour, and Victoria Clipper Ferry Terminal. MayFair Shopping Centre and Topaz Park are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Arbutus Inn Reviews

8.6

Excellent

8.8

Cleanliness

8.0

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 993 out of 1948 reviews
Rating 8 - Good. 659 out of 1948 reviews
Rating 6 - Okay. 186 out of 1948 reviews
Rating 4 - Poor. 57 out of 1948 reviews
Rating 2 - Terrible. 53 out of 1948 reviews

Reviews

Verified

10/10 Excellent

Vineet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly staff
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great location!
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, friendly staff, convenient location
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stayed for 3 nights for a business trip everything was very good the front desk staff were very friendly and gave helpful directions
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Sheela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, clean comfortable room
Stayed 1 night in May 2026
Verified

10/10 Excellent

baldev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and the room was clean
Stayed 1 night in May 2026
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and good value for money paid.
Stayed 5 nights in May 2026
Verified

8/10 Good

Ellen Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and well laid out. Though located near what seemed to be a busy road, it was nice and quiet inside the room. Staff was super friendly and helpful as well. Highly recommend as a central location for visiting Victoria and surrounding areas!
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and we enjoyed our stay very much. It was clean and the staff were very helpful and responsive. Would definitely stay again.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great updated clean room. Front desk staff was kind and helpful.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a budget friendly option, this is the way to go. Slightly dated, but washrooms were recently renovated and very clean. Staff were very friendly. If you have a car, it’s centrally located.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Yuriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean location. Very cozy. Staff were friendly and helpful. Will definitely be staying here again. I highly recommend.
Stayed 1 night in May 2026
Verified

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and the Inn was clean and was very close to amenities
Stayed 7 nights in Apr 2026
Verified

8/10 Good

Yuk Chun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night. Check-in and check-out were smooth. The front desk staff were nice.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
My room was really small and I booked the last room available, but it was all I really needed! It was just for traveling in town over a 2 day stay. I was happy with the price and location and I would stay there again.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a nice kitchenette in my room which I didn't expect. The place is an older building, but it has been renovated very well. The staff were excellent. Exceptional value for the price. I would definitely stay there again.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean , the staff was amazing. But just as an FYI it is not walking distance to downtown (the empress, parliament buildings etc.) If that is not a concern I would highly recommend this hotel.
Stayed 3 nights in May 2026
Verified

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, has the basic necessities, we didn’t need any extra amenities onsite so we were satisfied. The bathroom was clean and functional. For us, this was the most reasonably priced accommodation for what we needed. Also close to downtown and tourist attractions.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fridge was awesome, even had a freezer compartment. Staff were super helpful and it was in a handy location.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is small and simple, not much decoration, but everything was clean. The staff were very welcoming. They helped us when we had an incident with our vehicle.
Stayed 1 night in May 2026
Verified

8/10 Good

KEITH ALLAN

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, bed was comfortable, nice bathroom. For a one night stay it was perfect.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Shana

Liked: Staff & service
The room was great for what we needed. It was mostly clean, a little dusty, but nice clean beds. It was nice to have a parking spot available as part of the room.
Stayed 2 nights in May 2026
Verified

6/10 Okay

Mariska

Liked: Cleanliness, staff & service, property conditions & facilities
The room is clean and the price is reasonable. The mattress is good but not comfortable. The pillows are very thin.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Eamon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, parking excellent. Great diner for breakfast over the road, Spoons.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Kurt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I feel for the price and the location and the room, It was a good value. I would stay here again.
Stayed 2 nights in Apr 2026