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Arbutus Inn

2.0 star property
Hotel with free parking, near Victoria Harbour

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Photo gallery for Arbutus Inn

Premium bedding, desk, iron/ironing board, free WiFi
Front of property
Room, Multiple Beds, Kitchen | Private kitchen | Fridge, microwave, coffee/tea maker
Interior
Property entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Parking included
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Basic Room, 1 Double Bed

Basic Room, 1 Double Bed | Premium bedding, desk, iron/ironing board, free WiFi

Basic Room, 1 Double Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Shower/tub combination
Private bathroom
Microwave
  • 10 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Shower/tub combination
Private bathroom
Microwave
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Shower/tub combination
Private bathroom
Microwave
  • 16 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Premium Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Shower/tub combination
Private bathroom
Microwave
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Kitchen

Room, Multiple Beds, Kitchen | Shared kitchen | Fridge, microwave, coffee/tea maker

Room, Multiple Beds, Kitchen

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Shower/tub combination
Private bathroom
  • 18 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Room, 1 King Bed, Kitchen

Premium bedding, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Kitchen

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Shower/tub combination
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Premium bedding, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Shower/tub combination
Private bathroom
Microwave
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Shower/tub combination
Private bathroom
Microwave
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

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8.8 out of 10, Excellent, 3,329 reviews
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About the neighborhood

Map
2898 Douglas St, Victoria, BC, V8T4M9

What's nearby

  • MayFair Shopping Centre - 6 min walk - 0.3 miles
  • Save-On-Foods Memorial Centre - 17 min walk - 0.9 miles
  • Royal BC Museum - 4 min drive - 1.8 miles
  • Victoria Harbour - 4 min drive - 2.0 miles
  • Victoria Clipper Ferry Terminal - 5 min drive - 2.2 miles

Getting around

  • Victoria Intl. Airport (YYJ) - 23 min drive

Restaurants

  • ‪Tim Hortons - ‬7 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Red Robin Gourmet Burgers - ‬12 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Ramen Arashi - ‬2 min walk

About this property

Arbutus Inn

Hotel near Victoria Harbour
Near Royal BC Museum, Arbutus Inn provides everything you need. Stay connected with free in-room WiFi.
Other perks include:
  • Free self parking
  • A 24-hour front desk, smoke-free premises, and a vending machine
  • A computer station
  • Guest reviews give top marks for the helpful staff
Room features
All 52 rooms offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not accept debit, prepaid, or gift cards, or cash for the room deposit.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Arbutus Inn
Arbutus Inn Victoria
Arbutus Victoria
Arbutus Inn Hotel
Arbutus Hotel Victoria
Arbutus Inn Victoria
Arbutus Inn Hotel Victoria

Frequently asked questions

Is Arbutus Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Arbutus Inn?

Self parking is free at this property.

What time is check-in at Arbutus Inn?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Arbutus Inn?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is Arbutus Inn located?

Located in Burnside, this hotel is within 2 mi (3 km) of Government Street, Victoria Harbour, and Victoria Clipper Ferry Terminal. MayFair Shopping Centre and Topaz Park are also within 10 minutes.

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Arbutus Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 651 out of 1352 reviews
Rating 8 - Good. 478 out of 1352 reviews
Rating 6 - Okay. 134 out of 1352 reviews
Rating 4 - Poor. 45 out of 1352 reviews
Rating 2 - Terrible. 44 out of 1352 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and we had a cozy stay
Stayed 1 night in May 2025

10/10 Excellent

Desirae

Liked: Cleanliness, staff & service, property conditions & facilities
The Arbutus Inn served the purpose for our weekend trip: clean rooms, quiet, and within close proximity to where we needed to be for an unbeatable price.
Stayed 2 nights in May 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly, the property was clean and the proximity to the Victoria Harbour was great for the price.
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Amenities
Very nice accommodation
Stayed 1 night in Apr 2025

10/10 Excellent

Shirley

Liked: Cleanliness, amenities, property conditions & facilities
We were surprised how quiet the area is.
Stayed 1 night in Jun 2025

10/10 Excellent

TAYA

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and well managed property.
Stayed 2 nights in May 2025

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel and in a convenient location. Enjoyed the suite with two separate rooms each having their own TV.
Stayed 3 nights in May 2025

10/10 Excellent

Jaswinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Apr 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very pleasant and friendly. Easy check in. The room.was very clean and comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Just off of the highway but very quiet. Free parking. Easy to get an Uber.
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Just one night stay
Stayed 1 night in May 2025

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff comfy rooms
Stayed 4 nights in Mar 2025

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and the staff was welcoming.
Stayed 3 nights in Mar 2025

8/10 Good

Amsh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Downtown
Stayed 1 night in May 2025

10/10 Excellent

Virna Mae

Liked: Cleanliness, staff & service, amenities
A really simple stay close to DT Victoria. So many places around that you can access
Stayed 1 night in May 2025

10/10 Excellent

Nivia

Liked: Cleanliness, staff & service, property conditions & facilities
It's a very clean small hotel, near everything you need, convenient for our need, front desk did there job well.
Stayed 1 night in Apr 2025

10/10 Excellent

Zhiwei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice awesome hotel
Stayed 1 night in Mar 2025

8/10 Good

Irwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The only thing lacking was an elevator for my elderly parents. Next time we will book on the main floor.
Stayed 1 night in May 2025

10/10 Excellent

Pamela

The inn was extremely clean. The staff were always available and very helpful. The room we were given overlooked a parking lot for truck rentals but it was very quiet. I will stay there again for sure
Stayed 2 nights in May 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a warm welcome at the Arbutus Inn, friendly staff and a clean accommodation.
Stayed 1 night in Mar 2025

8/10 Good

Len

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price was good, no breakfast options
Stayed 1 night in May 2025

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property, super convenient to park and stay at. Will be coming back again for sure. Not a whole lot within 15-20 minutes of walking distance though, but that's not a con for us.
Stayed 2 nights in Feb 2025

6/10 Okay

Robin

Liked: Staff & service
Very small room but decent clean bathroom. Good access to Hwy 1 and an easy 1.4K walk to downtown pubs and eateries. Suit solo traveller on a budget.
Stayed 4 nights in May 2025

10/10 Excellent

Sierra

Liked: Cleanliness, property conditions & facilities
The property is close to downtown, the mall, & several restaurants. The man who checked us in was extremely kind and accomodating, holding our luggage for us until our room was ready, and allowing us to check in early. The property is very clean and well cared for. It was quiet and the room was very nice. Would not hesitate to stay here again!
Stayed 2 nights in May 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable, quiet
Stayed 1 night in Apr 2025