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Arbutus Inn

2.0 star property
Travelers can consult the 24-hour front desk while planning their adventures near Victoria Clipper Ferry Terminal, making exploration seamless

Choose dates to view prices

Photo gallery for Arbutus Inn

Premium bedding, desk, iron/ironing board, free WiFi - Arbutus Inn (Victoria)
Interior - Arbutus Inn (Victoria)
Business center - Arbutus Inn (Victoria)
Exterior - Arbutus Inn (Victoria)
Interior entrance - Arbutus Inn (Victoria)
With views of Victoria Harbour, Arbutus Inn provides a comfortable base with in-room WiFi and a knowledgeable staff. Guests appreciate the practical amenities including self parking, a vending machine for quick snacks, and a computer station for last-minute research.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double Room, 2 Double Beds

Premium bedding, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds

8.8 out of 10
Excellent
(70 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(65 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(37 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

8.8 out of 10
Excellent
(68 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Kitchen

Premium bedding, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Kitchen

9.4 out of 10
Exceptional
(19 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(21 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Kitchen

Room, Multiple Beds, Kitchen | Shared kitchen | Fridge, microwave, coffee/tea maker

Room, Multiple Beds, Kitchen

9.0 out of 10
Wonderful
(17 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Basic Room, 1 Double Bed

Basic Room, 1 Double Bed | Premium bedding, desk, iron/ironing board, free WiFi

Basic Room, 1 Double Bed

7.6 out of 10
Good
(20 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Double Bed

About the neighborhood

Burnside, a neighborhood in Victoria, is home to Arbutus Inn. Butchart Gardens is a popular area attraction and if an activity is on the agenda, Victoria Harbour and Victoria Clipper Ferry Terminal are worth checking out. Looking to enjoy an event or a game while in town? See what's happening at Save-On-Foods Memorial Centre or Royal Athletic Park. Visit our Victoria travel guide
Map
2898 Douglas St, Victoria, BC, V8T4M9

What's nearby

  • Government Street featuring a house, a small town or village and street scenes
    Government Street
    4 min walk - 0.3 miles
  • Victoria_SaveOnFoodsMemorialCentre_6129145-5
    Save-On-Foods Memorial Centre
    17 min walk - 0.9 miles
  • Victoria which includes a statue or sculpture and outdoor art
    Chinatown
    19 min walk - 1.0 mile
  • MayFair Shopping Centre
    6 min walk - 0.3 miles
  • Galloping Goose Trail
    12 min walk - 0.7 miles

Getting around

  • Victoria Intl. Airport (YYJ)
    23 min drive

Restaurants

  • Starbucks
    9 min walk
  • Tim Hortons
    7 min walk
  • Tim Hortons
    2 min walk
  • Cakes Etc
    4 min walk
  • Ramen Arashi
    2 min walk

About this property

Arbutus Inn

Hotel near Victoria Harbour
Near Victoria Clipper Ferry Terminal, Arbutus Inn provides everything you need. Stay connected with free in-room WiFi.
Other perks include:
  • Free self parking
  • A computer station, a 24-hour front desk, and a vending machine
  • Smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All 52 rooms offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

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Exterior
Red Lion Inn and Suites
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 3,499 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not accept debit, prepaid, or gift cards, or cash for the room deposit.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Arbutus Inn
Arbutus Inn Victoria
Arbutus Victoria
Arbutus Inn Hotel
Arbutus Hotel Victoria
Arbutus Inn Victoria
Arbutus Inn Hotel Victoria

Frequently asked questions

Is Arbutus Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Arbutus Inn?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Arbutus Inn?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is Arbutus Inn located?

Located in Burnside, this hotel is within 2 mi (3 km) of Government Street, Victoria Harbour, and Victoria Clipper Ferry Terminal. MayFair Shopping Centre and Topaz Park are also within 10 minutes.

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Reviews

Arbutus Inn Reviews

8.6

Excellent

8.8

Cleanliness

8.0

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 871 out of 1738 reviews
Rating 8 - Good. 597 out of 1738 reviews
Rating 6 - Okay. 169 out of 1738 reviews
Rating 4 - Poor. 53 out of 1738 reviews
Rating 2 - Terrible. 48 out of 1738 reviews

Reviews

Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet room, friendly, helpful staff, close to downtown.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Shane

Liked: Staff & service, property conditions & facilities
Very decent hotel for the price point. Front desk staff were very helpful and kind.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

heidi

Liked: Cleanliness
room is clean, staff is nice! Check in/check out both smoothly
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Kelsey

Liked: Cleanliness
Clean room with a renovated bathroom, friendly staff, easy check-in, and plenty of parking. Overall had no issues with my stay!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

CORY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MAYFAIR mall just minutes away, food court etc.. My 5 nights were great! room was clean, no issues at all would stay again
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Fernanda

Liked: Cleanliness, amenities, property conditions & facilities
Clean and well equipped room, comfortable bed, and a friendly staff.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Kayla

Liked: Cleanliness, amenities, property conditions & facilities
Clean room except for ants in bathroom, wonderful staff, fridge and microwave were super nice to have!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently renovated. Very cozy & comfortable. Up to date security systems. Bathrooms are small- very tight space!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kim

Clean room. More amenities than expected in the kitchen. Wifi was excellent.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Leonora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the shopping mall, restaurant. The staff are very polite and friendly. The room is very clean and tidy. We have a very pleasant night in arbutus hotel. I will recommend everyone to try to stay. Cheers
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room and a good sleep
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Hazel Anne

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean room. Friendly and very accomodating staff.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Austin

Liked: Cleanliness, staff & service
Awesome spot for the price, always clean, just needs some updating. If you only care about price and cleanliness then this is a no brainer.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Hassan

Liked: Cleanliness, property conditions & facilities
Courteous staff and the room is adequate.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Patricia

Liked: Cleanliness, property conditions & facilities
This hotel is under renovations. They are doing a nice job. Rooms are clean, beds comfy and location is within walking distance to downtown with free parking. Tim Hortons a short walk away. Will return, thank you so much for a enjoyable stay.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. Staff were great. If I needed something they helped me out right away.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
totally equipped and well appointed with very comfortable bed refrigerator microwave coffee maker- I was very impressed especially for the reasonable price.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Diego

Liked: Cleanliness, amenities, property conditions & facilities
clean room, friendly staff 10/10
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Joanna

Liked: Cleanliness, property conditions & facilities
clean room staff were nice amenities were limited. Would be nice to have morning coffee in the lobby
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Louela

Liked: Cleanliness, staff & service
Clean room & nice staffs
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were not expecting this lovely little hotel at this amazing price . So clean , staff so very helpful and friendly . A very pleasant surprise .
Stayed 1 night in Jan 2026
Verified

8/10 Good

Viano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near dining, shopping and DT. Room was clean and bed was comfy. Parking was a little tight but not bad at all. Good stay!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Alnoor

Liked: Cleanliness, property conditions & facilities
Clean and met my need
Stayed 2 nights in Jan 2026
Verified

4/10 Poor

Dwayne

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean & staff friendly. No hot water for showers in the morning though.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Yoko

Liked: Cleanliness, amenities, property conditions & facilities
Affordable price and super clean!! I was impressed the room was cleaned up perfectly and comfortable. Staff are kind. I love this hotel!!
Stayed 1 night in Dec 2025