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Ilala Lodge Hotel

4.0 star property
Travelers enjoy al fresco dining on the terrace near Victoria Falls, with spa treatments available to rejuvenate after a day of exploration

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Photo gallery for Ilala Lodge Hotel

LED TV - Ilala Lodge Hotel (Victoria Falls)
Suite (Strathearn) | Terrace/patio - Ilala Lodge Hotel (Victoria Falls)
Premium bedding, in-room safe, desk, free WiFi - Ilala Lodge Hotel (Victoria Falls)
Free daily full breakfast - Ilala Lodge Hotel (Victoria Falls)
Front of property - Ilala Lodge Hotel (Victoria Falls)
Ilala Lodge Hotel sits close to Victoria Falls, where guests can cool off at the poolside bar or book aromatherapy sessions and manicures at Ilala Spa. The restaurant serves Modern European cuisine, while practical amenities include free in-room WiFi and self parking.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Room, 1 Double or 2 Twin Beds (Single)

Premium bedding, in-room safe, desk, free WiFi

Classic Room, 1 Double or 2 Twin Beds (Single)

  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Classic Suite

Classic Suite | Premium bedding, in-room safe, desk, free WiFi

Classic Suite

  • River view
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Suite (Single)

Premium bedding, in-room safe, desk, free WiFi

Classic Suite (Single)

  • Garden view
  • 63 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, desk, free WiFi

Deluxe Room

10.0 out of 10
Exceptional
(4 reviews)
  • River view
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 Double or 2 Twin Beds (Single)

Deluxe Room, 1 Double or 2 Twin Beds (Single) | Premium bedding, in-room safe, desk, free WiFi

Deluxe Room, 1 Double or 2 Twin Beds (Single)

10.0 out of 10
Exceptional
(3 reviews)
  • River view
  • 35 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Executive Suite

Premium bedding, in-room safe, desk, free WiFi

Executive Suite

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 70 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Suite (Single)

Premium bedding, in-room safe, desk, free WiFi

Executive Suite (Single)

  • Garden view
  • 70 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Suite (Strathearn)

Suite (Strathearn) | Premium bedding, in-room safe, desk, free WiFi

Suite (Strathearn)

  • Park view
  • 100 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Victoria Falls, Ilala Lodge Hotel is in a national park. The area's natural beauty can be seen at Victoria Falls National Park and Victoria Falls. Discover the area's wildlife on a nearby safari, or try your luck with game drives and game viewing. Visit our Victoria Falls travel guide
Map
Area A8, Victoria Falls

What's nearby

  • Victoria Falls on Zambezi River, view from Zimbabwe, Africa
    Victoria Falls National Park
    1 min walk - 0.1 miles
  • Victoria Falls and Victoria Falls Bridge
    Victoria Falls Bridge
    2 min drive - 1.5 miles
  • Victoria Falls, waterfall on the Zambezi River between Zambia and Zimbabwe. Africa
    Zambezi National Park
    5 min drive - 3.4 miles
  • David Livingstone Statue
    12 min walk - 0.7 miles

Getting around

  • Victoria Falls (VFA)
    21 min drive

Restaurants

  • The Lookout Café
    9 min walk
  • The Boma
    5 min drive
  • The Three Monkeys
    3 min walk
  • Dusty Road Township Experience
    3 min drive
  • MaKuwa-Kuwa
    6 min drive

About this property

Ilala Lodge Hotel

Upscale hotel near Victoria Falls National Park
Located close to Victoria Falls, Ilala Lodge Hotel provides free full breakfast, a poolside bar, and a terrace. Indulge in a manicure/pedicure, aromatherapy, and a facial at Ilala Spa, the onsite spa. The on-site Modern European cuisine restaurant, The Cassia Restaurant, offers breakfast, lunch, dinner, and al fresco dining. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool along with pool umbrellas
  • Free self parking
  • A roundtrip airport shuttle (surcharge), ATM/banking services, and luggage storage
  • Smoke-free premises, a 24-hour front desk, and tour/ticket assistance
Room features
All 73 rooms have comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with separate tubs/showers and free toiletries
  • Electric kettles, daily housekeeping, and electrical adapters/chargers

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Cassia Restaurant

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Garden
  • In a national park
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1984
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 42-inch LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 2.00 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 34 per person (one-way)
  • Airport shuttle fee per child: USD 18 (one-way), (from 4 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Ilala Lodge Hotel have a pool?

Yes, this property has an outdoor pool.

Is Ilala Lodge Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Ilala Lodge Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Ilala Lodge Hotel?

Check-out is at 11 AM.

Does Ilala Lodge Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 34 per person applies.

Where is Ilala Lodge Hotel located?

Situated in a national park, this spa hotel is within a 15-minute walk of Victoria Falls National Park and Victoria Falls. David Livingstone Statue and Zambezi River are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ilala Lodge Hotel Reviews

9.2

Wonderful

9.2

Cleanliness

8.8

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 84 out of 120 reviews
Rating 8 - Good. 27 out of 120 reviews
Rating 6 - Okay. 4 out of 120 reviews
Rating 4 - Poor. 4 out of 120 reviews
Rating 2 - Terrible. 1 out of 120 reviews

Reviews

Verified

10/10 Excellent

Peter Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This perfectly located hotel within walking distance of the Victoria Falls National Park has beautiful grounds (with antelope, baboons and, one night, a hippo), warm and helpful staff, delicious food and a beautiful pool. A shuttle was available to take us to its sister hotel (The Palms) to use its small but well equipped gym. Highly recommended.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2-night stay - Fantastic

Ilala Lodge is really nice!! Extremely beautiful, friendly, clean, and great food.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent accommodations in a great location within easy walk to the Falls, shops, restaurants, and center of town
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Wonya

Liked: Cleanliness, amenities, property conditions & facilities
Great and helpful staff. Wonderful location. Nothing better than waking up to the sound of the falls! But no precipitation!!
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A relaxing two night stay.

A lovely hotel near the entrance to The Victoria Falls National park. Good accommodation. Lovely staff. I would definitely return to this hotel one day.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Property was well maintained and the service impeccable.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here by myself and it was the perfect location right by the falls entrance and you can walk to the cute shops in town. The people and staff were incredible , they had a great activities desk that arranged my airport transfers and activities that I wanted to do, and the rooms were very nice! The pool and outdoor eating areas were also incredible. Great staff and people and overall experience
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Ravinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ilala lodge

Very relaxing and calming hotel with lovely gardens. Had hippos visiting at night. Breakfast was excellent. The lunch menu was tasty. The dinner was not so good. The staff were very friendly & welcoming. Would stay there again. 10 minutes to Victoria falls on foot
Stayed 5 nights in Mar 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Menu was limited. Shower makes floor all wet. Never restocked our minibar. Should have a mechanism for late checkout, even if you pay for it. Felt perfectly safe here at all times. All staff were friendly and very helpful. All other aspects were excellent. Would recommend to others and return myself.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Deighton Leroy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was truly a blessing. Wonderful Wonderful
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Eliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than I expected
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my time here
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

LISSI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoined staying at Ilala - this is the second time I have stayed at Ilala and if possible I will be back next year in March.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great breakfast buffet

Love their breakfast buffet! Best ever
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great property.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

LaMine

Liked: Cleanliness, amenities, property conditions & facilities
I had a pleasant stay, till next time, thank you.
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT ALL ROUND
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Very convenient to Victoria Falls.
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing. We loved the lodge, we had hippos outside our door 2 nights. Breakfast was amazing and the staff was fantastic. We would definitely come back.
Stayed 1 night in Aug 2024
Verified

4/10 Poor

Richard

Liked: Cleanliness
Food was poor accommodation was average at best but very expensive
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
From the time we arrived at Ilala Lodge we were treated with kindness. When we realized that we mistakenly booked a room with one bed instead of two, we were moved to room with two beds and an amazing view of the Smoke and Thunder. Jane at the front desk did everything she could to make sure we were comfortable. She is an incredible host and I'm so grateful for her kindness. Then we had our first meal at the restaurant. The music from the pianist was instantly soothing. The food was delicious, and the service was exemplary. I couldn't imagine how things could get better, but that was just the start. After dinner we decided to have a drink at the bar next to the pool. That's where we met Basil the bartender, and, we later learned, a 30 year employee. This kind and funny man took care of us but also clearly is a mentor and valuable member of the staff. We used the hotel's concierge to arrange a tour of Victoria Falls as well as a dinner cruise. The guide and the dinner were amazing. But maybe the best part was coming back to the Lodge and hanging out by the pool. Basil and George were so attentive and kind. Over the course of our stay they both made sure we were happy and comfortable. They are both excellent and deserve all the recognition. When it came time to leave I was honestly sad to go. Ilala Lodge had become more than a place to sleep and eat. Everyone on staff there was so friendly, kind, and just on point. 10/10 - no notes. I really hope I can return someday!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Nina Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully friendly and helpful staff who go above and beyond to accommodate and aide in all matters. The lodge is immaculate in every way. My room was huge with cold a/c, a balcony overlooking manicured greenery, and a stocked complimentary fridge/bar, cookies and an espresso machine! In addition to the hotel room/property itself, a highlight is being walking distance to the Falls as well as shops and restaurants. I feel this is a BIG bonus over more out of the way lodges. In my room, all I felt was the tranquility of the hotel grounds - but a brief and safe walk put me at artisan craft shops and restaurants. In all, Ilala offers the serenity of nature without the dependence on cars and taxis to visit anything beyond one’s lodge.
Verified

10/10 Excellent

Jephunneh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true 5-star resort featuring African luxury and charm at its finest. The exquisite cultural décor within the executive suites is astounding. The free mini-bar at first seems to be too good to be true. It is yours to enjoy. The insect repellent and insect spray awaiting us in the room were greatly appreciated. This is a fabulous property that allows for one to see native animals graze nearby from your room. The restaurant food and staff are excellent. There were a few communication hiccups with hotel personnel. However, the hotel staff works hard to rectify and please. The Hotel does a good job presenting and explaining the Victoria Falls tours and activities. I would suggest that they update their activities list to make note that all activities are on the Zimbabwe side (same side as hotel) except for the Devils Pool which is on the Zambia side. That is very important to know for ones respective Country Visa requirements. Also, a total time estimate for activities would be helpful. The IIala is immediately surrounded by noisy traffic, restaurants, and helicopter tours. Perhaps upgrading the patio doors and windows to thicker and/or soundproof glass (for the suites wing at least) would help. The high arching outdoor hallways act as sound magnifiers and that adds to the disturbance. Still a very wonderful stay overall!
Stayed 3 nights in Dec 2023
Verified

4/10 Poor

JAIME

Disliked: Staff & service, amenities
La persona a cargo de la recepcion no tiene tacto con algunos clientes, aparenta ser racista.
Stayed 2 nights in Aug 2023