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Elephant Hills Resort

4.0 star property
Riverfront hotel with 3 restaurants and 3 outdoor pools

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Photo gallery for Elephant Hills Resort

Exterior
Lobby sitting area
Lobby sitting area
Terrace/patio
3 outdoor pools

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Bar
  • Spa
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 12 of 12 rooms

Standard Twin Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
TV
Separate bedroom
Ceiling fan
Hair dryer
  • Golf view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Presidential Room

Presidential Room | 1 bedroom, minibar, in-room safe, individually decorated

Presidential Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
TV
Separate bedroom
Ceiling fan
2 bathrooms
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Resort View

Executive Room, Resort View | 1 bedroom, minibar, in-room safe, individually decorated

Executive Room, Resort View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
TV
Separate bedroom
Ceiling fan
Private bathroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Golf View

1 bedroom, minibar, in-room safe, individually decorated

Standard Double Room, Golf View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
TV
Separate bedroom
Ceiling fan
Shower/tub combination
  • Golf view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, River View

1 bedroom, minibar, in-room safe, individually decorated

Standard Double Room, River View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
TV
Separate bedroom
Ceiling fan
Hair dryer
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, River View

1 bedroom, minibar, in-room safe, individually decorated

Standard Twin Room, River View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
TV
Separate bedroom
Ceiling fan
Hair dryer
  • River view
  • Sleeps 2
  • 2 Twin Beds OR 1 Large Twin Bed

Standard Double Room, River View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
TV
Separate bedroom
Ceiling fan
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, Golf View

1 bedroom, minibar, in-room safe, individually decorated

Standard Twin Room, Golf View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
TV
Separate bedroom
Ceiling fan
Hair dryer
  • Golf view
  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room, River View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
TV
Separate bedroom
Ceiling fan
Hair dryer
  • Sleeps 2
  • 2 Twin Beds OR 1 Large Twin Bed

Standard Double Room, Golf View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
TV
Separate bedroom
Ceiling fan
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room | 1 bedroom, minibar, in-room safe, individually decorated

Double Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
TV
Separate bedroom
Ceiling fan
Hair dryer
  • River view
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room, Golf View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
TV
Separate bedroom
Ceiling fan
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

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Exterior

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About the neighborhood

Map
328 Parkway Drive, Victoria Falls

What's nearby

  • Victoria Falls National Park - 2 min drive - 0.8 miles
  • Devil's Pool - 8 min drive - 4.1 miles
  • Victoria Falls Bridge - 8 min drive - 4.3 miles
  • Victoria Falls Field Museum - 10 min drive - 5.2 miles
  • Maramba Cultural Museum - 18 min drive - 10.4 miles

Getting around

  • Victoria Falls (VFA) - 26 min drive

Restaurants

  • ‪Munali Coffee - ‬19 min drive
  • ‪The Boma - ‬5 min drive
  • ‪The Lookout Café - ‬10 min drive
  • ‪Royal Livingstone Lounge - ‬13 min drive
  • ‪Rainforest Cafe - ‬8 min drive

About this property

Elephant Hills Resort

Upscale family-friendly hotel near Victoria Falls National Park
Take advantage of a golf course, a casino, and a bowling alley at Elephant Hills Resort. Get out on the links at this hotel and enjoy amenities such as a golf clubhouse, a golf pro shop, and a restaurant with golf course views. Indulge in a hot stone massage, a body treatment, and a facial at the onsite spa. Be sure to enjoy lunch and dinner at the 3 on-site restaurants. Enjoy the gym, as well as activities like ecotours, volleyball, and racquetball/squash. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a poolside bar and a terrace.
Other perks at this hotel include:
  • 3 outdoor pools and a children's pool
  • Free self parking
  • An outdoor tennis court, a roundtrip airport shuttle (surcharge), and express check-out
  • Babysitting (surcharge), a porter/bellhop, and smoke-free premises
Room features
All 276 individually furnished rooms offer thoughtful touches such as 24-hour room service and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning.
Extra amenities include:
  • Free toiletries and hair dryers
  • TVs with satellite channels
  • Wardrobes/closets, balconies, and childcare services

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 8:00 PM on request
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Kasibi Terrace
  • Mapopoma Lounge
  • Samukele-Carvery

Things to do

  • 18-hole golf course
  • 3 outdoor pools
  • Billiards/pool table
  • Bowling alley
  • Casino
  • Children's pool
  • Ecotours
  • Full-service spa
  • Golf
  • Golf clubhouse
  • Gym
  • Outdoor tennis court
  • Playground
  • Pro golf shop
  • Racquetball/squash
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Bowling alley
  • Children's pool
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Phone accessibility kit
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests are kindly requested to provide resort with arrival details in advance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 2.00 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 15.00 per person (one-way)
  • Airport shuttle fee per child: USD 8 (one-way), (from 3 to 11 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 5642/2005

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Elephant Hills
Elephant Hills Resort
Elephant Hills Resort Victoria Falls
Elephant Hills Victoria Falls
Elephant Hills Hotel
Elephant Hills Victoria Falls
Elephant Hills Resort Hotel
Elephant Hills Resort Victoria Falls
Elephant Hills Resort Hotel Victoria Falls

Frequently asked questions

Does Elephant Hills Resort have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Elephant Hills Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Elephant Hills Resort?

Self parking is free at this property.

What time is check-in at Elephant Hills Resort?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Elephant Hills Resort?

Check-out is at 10 AM.

Does Elephant Hills Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6 AM–8 PM on request. A fee of USD 15.00 per person applies.

Where is Elephant Hills Resort located?

This family-friendly Victoria Falls hotel is located on a river, within a 15-minute walk of Victoria Falls National Park and Zambezi River. Zambezi National Park is 1.8 mi (2.9 km) away.

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Elephant Hills Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 125 out of 300 reviews
Rating 8 - Good. 113 out of 300 reviews
Rating 6 - Okay. 42 out of 300 reviews
Rating 4 - Poor. 12 out of 300 reviews
Rating 2 - Terrible. 8 out of 300 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful resort in a stunning location and the rooms were lovely. Staff were the most friendly and helpful in the whole world, as Zimbabweans are! A wonderful experience.
Stayed 4 nights in Feb 2025

8/10 Good

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely recommend

Wonderful stay - staff is wonderful, can't do enough to assist. Delicious food in restaurant
Stayed 3 nights in Jan 2025

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! Great hospitality. Friendly staff, great accommodation, transportation to Vic falls etc… enjoyed our trip!
Stayed 3 nights in Jan 2025

8/10 Good

Felistas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with warm staff and close to touristic attractions.
Stayed 2 nights in Aug 2024

8/10 Good

Leroy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked room, view and friendlyness of staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Great place to stay. Facilities were top notch, staff helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Langton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Memorable festive season in Victoria Falls

It was a perfect stay, good value for money. The staff were cautious and always available.
Stayed 3 nights in Dec 2022

10/10 Excellent

charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the most modern, but more than makes up for that with full guest services, cleanlines, and friendly and helpful staff! Going back.
Stayed 6 nights in Mar 2024

8/10 Good

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff. Has everything you need except airport thansfers ($30 pp each way !) Golf course requires more attention but still playable.Probably try another of many available hotels in Vic Falls, next time.
Stayed 4 nights in Dec 2023

10/10 Excellent

patrick Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a world class 5 star resort with guest services second to none. They are very accommodating and will go above and beyond for you. The resort and grounds are immaculate. Magnificent views of Zambezi and can see the spray from the falls. We stayed here for three weeks and I would highly recommend it. Sharon and her whole team at guest services were spectacular and always went the extra mile to ensure we had a comfortable stay. Trinity and his team at the front desk are very accommodating. Peter and his team in the restaurant and kitchen provide amazing service.You can truly immerse yourself in the African culture here if you desire
Stayed 18 nights in May 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Service by reception Witness is outstanding. We booked two twin beds room but not available when we checked in. He offered to add one bed to our room and then changed to another room next day. Customer relation manager also sent a fruit basket and a bottle of wine next day. Service is outstanding.
Stayed 3 nights in Aug 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service
bayhtubs extremely slippery need safrty treadsin tubs to prevent falling during shower. My husband was taking a shower and slipped bruising his backside
Stayed 2 nights in Apr 2023

6/10 Okay

Patrick

Liked: Property conditions & facilities
I had a bad room experience.. lights didn’t work, water everywhere with shower and it didn’t drain, toilet kept running, air conditioner very noisy, connecting room noisy at 6:15 am and the connecting door banged. At around 11:00 pm I thought someone was breaking into the room Difficulty getting room change and your machines wouldn’t accept my credit card … it was fine the night before
Stayed 1 night in Nov 2023

4/10 Poor

Robertson

Liked: Cleanliness
Disliked: Staff & service
I liked the golf course although the hotel is not doing much to advertise the golf course to the tourist , out of the hundreds of the people booked at hotel on the 24th only 2 people from the hotel played , the rest were locals 2) the hotel could have organized better entertainment that does not affect those who don’t like loud music , however loud music was played on the 24th and 25th Dec disturbing those who needed to rest . Considering the hotel talks a lot abt preserving nature and the animals I feel the animal kingdom was invaded and disturbed by such loud music and the hotel compromising on their own values . 3) parking was poorly oganised and visitors ended up parking way far from the hotel risking being attacked by roaming animals at nite as the lighting in the garden is dull and poor. 4) most members of the staff were not aware of certain processes and procedures and ended up saying the wrong things or misleading customers , training to deal with crowds and knowing what to say or refer upwards when in doubt wld help 5) too many trainees and hired waiters who did understand the operations and how to serve the customers was a big challenge tonthe customer experience, again this could have avoided by preparing and equping the waiters

10/10 Excellent

Carmel

Stayed 3 nights in Feb 2025

10/10 Excellent

Isabellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Nadeem

Stayed 3 nights in Feb 2025

10/10 Excellent

Elvis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Virgilio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su Gerente Trinity una gran persona y siempre al tanto de sus huéspedes con tal de complazerlos y se vayan contentos. Así fue nuestro caso. Sin duda regreso a ese hotel nuevamente.
Stayed 4 nights in Sep 2024

8/10 Good

Sophia

Stayed 5 nights in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good accommodations and the Safari was good.

Stayed 2 nights in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good accommodations and the Safari was good.

Stayed 2 nights in Aug 2024

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Kim

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023