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SHG Hotel De La Ville

4.5 star property
Luxury hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for SHG Hotel De La Ville

Daily continental breakfast (EUR 12 per person)
Lobby
Front of property
Bar (on property)
1 bedroom, minibar, in-room safe, desk
SHG Hotel De La Ville, in the business district, combines luxury and practicality. Guests enjoy authentic Italian dining, garden or bar relaxation, and amenities like free WiFi and bike rentals. Visitors praise the helpful staff who enhance both business and leisure stays.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • Parking included
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Double or Twin Room

1 bedroom, minibar, in-room safe, desk

Classic Double or Twin Room

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Bidet
Hair dryer
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room

1 bedroom, minibar, in-room safe, desk

Deluxe Room

7.8 out of 10
Good
(13 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Bidet
  • 38 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Hair dryer
Bidet
Private bathroom
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite

1 bedroom, minibar, in-room safe, desk

Suite

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Bidet
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 6 Twin Beds

View all photos for Classic Double Room Single Use

1 bedroom, minibar, in-room safe, desk

Classic Double Room Single Use

8.6 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Bidet
Hair dryer
Private bathroom
  • 22 sq m
  • Sleeps 1
  • 1 Queen Bed

About the neighborhood

Map
Viale Verona, 12, Vicenza, VI, 36100

What's nearby

  • Fiera di Vicenza - 5 min drive - 1.8 miles
  • Santuario della Madonna di Monte Berico - 5 min drive - 1.4 miles
  • Piazza dei Signori - 7 min drive - 0.9 miles
  • Basilica Palladiana - 7 min drive - 0.9 miles
  • Olympic Theatre - 10 min drive - 1.6 miles

Getting around

  • Vicenza (VNZ-Vicenza Rail Station) - 16 min walk

Restaurants

  • ‪Gusto Rosso - ‬7 min walk
  • ‪Ristorante Cinese Gui Lin - ‬1 min walk
  • ‪Bar Floria - ‬9 min walk
  • ‪Tiffany Lounge Caffè - ‬4 min walk
  • ‪Sakura Sushi - ‬11 min walk

About this property

SHG Hotel De La Ville

Luxury hotel in the business district
A terrace, a garden, and a hair salon are just a few of the amenities provided at SHG Hotel De La Ville. The on-site Italian cuisine restaurant, Hotel De La Ville, serves dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • Free self parking
  • Continental breakfast (surcharge), bike rentals, and concierge services
  • 4 meeting rooms, a banquet hall, and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All 118 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes.
Other amenities include:
  • Bathrooms with bidets and free toiletries
  • Heating, daily housekeeping, and desks

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Exterior

Hotel Victoria

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 476 reviews
Hotel Victoria

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 12 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hotel De La Ville

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 18 per pet, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 15 per night
Cribs (infant beds) are available for EUR 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Pet fee: EUR 18 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per stay
  • Rollaway bed fee: EUR 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT024116A1DXG46OOZ

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

De La Ville Vicenza
SHG Hotel Ville Vicenza
Vicenza Ville
Ville Vicenza
Boscolo De La Ville Hotel Vicenza
Boscolo De La Ville Vicenza
Hotel Ville Vicenza
SHG Ville Vicenza
SHG Ville
SHG Hotel De La Ville Hotel
SHG Hotel De La Ville Vicenza
SHG Hotel De La Ville Hotel Vicenza

Frequently asked questions

Is SHG Hotel De La Ville pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 18 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at SHG Hotel De La Ville?

Self parking is free at this property.

What time is check-in at SHG Hotel De La Ville?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at SHG Hotel De La Ville?

Check-out is at 11:00 AM.

Where is SHG Hotel De La Ville located?

Located in the heart of Vicenza, this luxury hotel is within a 15-minute walk of Giardini Salvi and Municipal Theater of Vicenza. Palazzo Porto and Church of Santa Maria Nuova are also within 1 mi (2 km). Vicenza (VNZ-Vicenza Rail Station) is 16 minutes by foot and Vicenza Station is 17 minutes.

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SHG Hotel De La Ville Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 193 out of 561 reviews
Rating 8 - Good. 222 out of 561 reviews
Rating 6 - Okay. 84 out of 561 reviews
Rating 4 - Poor. 45 out of 561 reviews
Rating 2 - Terrible. 17 out of 561 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Karen

Liked: Staff & service
Staff was friendly and room was spacious. We checked out the exercise facilities but the carpet seemed musty
Stayed 1 night in Jul 2025

6/10 Okay

SUSUMU

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
A room is old. The maintenance is highly necessary.
Stayed 4 nights in Sep 2025

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean hotel
Stayed 3 nights in Jan 2025

10/10 Excellent

Lisandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really nice and convenient, clean and has an excellent breakfast .
Stayed 4 nights in Sep 2021

10/10 Excellent

Zuleika

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were super comfortable.
Stayed 1 night in May 2023

10/10 Excellent

Cochise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will return soon!

Convenient location, fantastic breakfast, spacious room, perfect hotel for our needs.
Stayed 1 night in Nov 2022

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid!!!

Do not stay here!
Stayed 1 night in Mar 2024

4/10 Poor

Sharon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Rustic

The staff tried their very best to make our stay good. The poor hotel is in desperate need of a lot of maintenance. We had broken door handle, mold above the shower, leaking rain in the hallway. The neighbour hood is sketchy as well in evenings
Stayed 1 night in Mar 2024

2/10 Terrible

Gustaf

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Unfortunate lost money…

Unfortunately I forgot 200 eur cash in my hotel room. Even though i called them the day after and provided hard evidence on where i put it, and that its impossible to not have been found, they denied it completely and never offered much of help. I understand and pointed out to them that I fully understand this happens a lot in the hotel world, and probably that some guests lie about similar too, but when I explain to them how and why, and its 100% guaranteed i know where i put it, they still deny. Very sad because other than this they were very pleasant, good hotel and good staff. I simply believe one of the colleagues simply lied about finding it and the rest of the staff believed this person. I also understand its word against word, but what else than telling this can I possibly do? Its a fact. But its a part of life!
Stayed 1 night in Apr 2025

4/10 Poor

Pierluigi

Disliked: Cleanliness, property conditions & facilities
A four-star dreaming of being a two-star. I am sure that, maybe in its heyday, Hotel de la Ville was a prime business. Clearly, those days are long gone. The rooms, the corridors, the building in general is clearly dating, but management resorts to one of the oldest tricks in the trade: keep a decent lobby, just to save face. Quite large (50, 80 even 160 people) one-night groups from countries not known for their high sanitation standards travelling on low-low-cost tours along with very, very blue-collar guests, some of them carrying huge dogs, seem to be its market niche. Imagine. In all fairness, Hotel de la Ville delivers the quality corresponding exactly to the price it charges, thus meaning: cheap is cheap and a four-stars, in reality, is a two-stars. I should not complain either about a €3 breakfast even if it includes staled cornetti, runny scrambled eggs, expired milk, badly kept yoghurt, awful coffee and ¾ foam, rather cold capuccinos or a $80 room with bad housekeeping. To add insult to injury, Hotel de la Ville is located in a tough neighborhood where strange, suspicious characters from a shelter next door continuously hover around the property, especially at night.
Stayed 7 nights in Jun 2023

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is the same every day. Bored
Stayed 1 night in Oct 2025

6/10 Okay

Brian

Liked: Cleanliness, staff & service
Overall for the price the property was fine, it however is starting to show some wear and tear in areas.
Stayed 1 night in Sep 2025

2/10 Terrible

Shuji

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
設備が古く、シャワーの排水が悪い。 部屋を代えてくれたが、今度はドアノブ不良。 代えてもらった部屋もシャワー排水不良。 フロントのスタッフさんの対応も誠実さを感じられなかった。
Stayed 2 nights in Sep 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel de La Ville is a useful place to stay when visiting Vicenza with a car. The rooms are everything you would expect and the breakfast buffet was good, including a good selection of fruit. It took us 15 minutes to walk to the city gate of Vicenza.
Stayed 1 night in Sep 2025

4/10 Poor

cesare marco

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Accoglienza non particolarmente gradevole, sia per il modo di fare della persona alla reception, sia per il parcheggio interno al quale sono stato indirizzato, che presentava delle parti allagate da scoli fognari (anche a giudicare dall’odore nauseante). Le camere necessitano di una manutenzione straordinaria urgente. Le pareti sono segnate, porte ammaccate, tende danneggiate, suppellettili macchiati, ecc. due note positive: la pulizia delle camere effettuata a regola d’arte e la colazione, di qualità e varietà superiore al prezzo richiesto. La zona è comoda da raggiungere dall’autostrada ma non ben frequentata.
Stayed 2 nights in Sep 2025

8/10 Good

Carlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posizione comoda per il centro storico. Pulizia delle stanze. Colazione abbondante.
Stayed 1 night in Aug 2025

8/10 Good

sandra

Liked: Cleanliness, staff & service, property conditions & facilities
This was a very nice hotel at one time but the area immediately surrounding the hotel is very sketchy. The hotel staff warned us not to go one direction at all. Breakfast included and pretty good.
Stayed 2 nights in Jul 2025

6/10 Okay

Ashani

Disliked: Property conditions & facilities
Good
Stayed 4 nights in Jun 2025

6/10 Okay

Philippe

Hôtel moyen et petit dejeuner très moyen
Stayed 4 nights in Jul 2025

4/10 Poor

Francois

To put it simply...it is impossible that this hotel is a 4.5 STAR...
Stayed 1 night in Jul 2025

4/10 Poor

Angélique

Disliked: Amenities, property conditions & facilities
Nous ne sommes pas satisfaits par les conditions de notre séjour. Il y a eu une fuite d'eau dans la salle de bain de la chambre la première nuit. Nous avons dû mettre des serviettes par terre pour pas que l'eau se propage et un verre rempli d'eau en dessous. Odeur d'humidité désagréable. Risque de glisser en sortant de la douche ou en allant aux toilettes. La responsable de l'hôtel a fait venir un technicien pour le dégât des eaux mais quand nous sommes revenus, il y avait juste de la peinture au niveau de la fuite. Pour nous c'était pas la solution d'ailleurs quand nous sommes rentrés hier soir, nous avons pris une douche et la fuite est revenue. Ci-joint les photos et vidéos. Nous souhaitons être remboursés pour les deux nuits parce qu'on nous a pas changé de chambre malgré la fuite.
Stayed 2 nights in Jun 2025

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bem localizado. Quarto amplo, iluminado e limpo. Café da manhã tipicamente italiano. Fácil acesso a pé ao centro histórico da cidade. Equipe muito educada e eficiente. Ótimo custo benefício.
Stayed 3 nights in May 2025

4/10 Poor

Bejtula

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nicht sehr sauber und Umgebung sehr schecht
Stayed 7 nights in May 2025

6/10 Okay

ENRICO

Liked: Cleanliness, staff & service
in generale buona
Stayed 4 nights in May 2025

4/10 Poor

ISAO

Disliked: Cleanliness, property conditions & facilities, room comfort
インドからの団体が多くうるさかった。
Stayed 3 nights in May 2025

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