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Casa Melo Alvim by Unlock Hotels

4.0 star property
Eco-certified hotel with a 24-hour business center and a 24-hour front desk

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Photo gallery for Casa Melo Alvim by Unlock Hotels

Interior
Family Suite, Terrace | Terrace/patio
Outdoor pool, sun loungers
Exterior
Deluxe Double Room | Minibar, in-room safe, individually decorated, individually furnished

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pet friendly
  • Bar
  • Pool
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Minibar, in-room safe, individually decorated, individually furnished

Classic Double or Twin Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Bidet
Bathrobes
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room Single Use

Classic Double Room Single Use | Minibar, in-room safe, individually decorated, individually furnished

Classic Double Room Single Use

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Bidet
Bathrobes
  • 21 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Bidet
Bathrobes
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | Minibar, in-room safe, individually decorated, individually furnished

Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Bidet
Bathrobes
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Junior Suite

Family Junior Suite | Minibar, in-room safe, individually decorated, individually furnished

Family Junior Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Bidet
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 2 Twin Beds

Minibar, in-room safe, individually decorated, individually furnished

Suite, 2 Twin Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Bidet
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Suite

Family Suite | Minibar, in-room safe, individually decorated, individually furnished

Family Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Bidet
Bathrobes
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Suite, Terrace

Family Suite, Terrace | Living area | 32-inch flat-screen TV with cable channels, TV

Family Suite, Terrace

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Bidet
Bathrobes
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Av. Conde da Carreira, 28, Viana do Castelo, 4900-343

What's nearby

  • Capela de Nossa Senhora de Agonia - 2 min walk - 0.1 miles
  • Republic Square - 5 min walk - 0.3 miles
  • Foreigners and Borders Service - 10 min walk - 0.6 miles
  • Castelo de Santiago da Barra - 11 min walk - 0.6 miles
  • Sanctuary of Santa Luzia - 13 min walk - 0.7 miles

Getting around

  • Viana do Castelo Station - 3 min walk
  • Porto Airport (OPO) - 41 min drive

Restaurants

  • ‪Confeitaria Natário - ‬6 min walk
  • ‪Cervejaria Concha - ‬5 min walk
  • ‪Bodegão - ‬7 min walk
  • ‪Restaurante Camelo - ‬1 min walk
  • ‪McDonald's - ‬7 min walk

About this property

Casa Melo Alvim by Unlock Hotels

Upscale eco-certified hotel in the city center
At Casa Melo Alvim by Unlock Hotels, you can look forward to a poolside bar, a garden, and a library. The on-site restaurant, Bar Jardim, serves light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks include:
  • An outdoor pool with sun loungers
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A roundtrip airport shuttle (surcharge), laundry services, and luggage storage
  • A front-desk safe, an elevator, and free newspapers
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms are individually furnished, and offer comforts such as air conditioning and bathrobes, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • 32-inch flat-screen TVs with cable channels
  • Daily housekeeping, desks, and phones

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 10 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 10 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Jardim
  • Porta 93

Things to do

  • Bicycle rentals
  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Sunday - Tuesday (7:00 AM - 6:00 PM) and Wednesday - Saturday (midnight - noon)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.00 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 1.50 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 80 per vehicle (one-way, maximum occupancy 2)
  • Self parking fee: EUR 10 per day
  • Nearby parking fee: EUR 10 per day (1640 ft away)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Casa Alvim
Casa Melo
Casa Melo Alvim
Casa Melo Alvim Inn
Casa Melo Alvim Inn Viana do Castelo
Casa Melo Alvim Viana do Castelo
Melo Alvim
Casa Melo Alvim Hotel Viana do Castelo
Casa Melo Alvim Hotel
Casa Melo Alvim
Casa Melo Alvim by Unlock Hotels Hotel
Casa Melo Alvim member of Unlock Hotels
Casa Melo Alvim by Unlock Hotels Viana do Castelo
Casa Melo Alvim by Unlock Hotels Hotel Viana do Castelo

Frequently asked questions

Does Casa Melo Alvim by Unlock Hotels have a pool?

Yes, this property has an outdoor pool.

Is Casa Melo Alvim by Unlock Hotels pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 20 per pet, per day. Service animals are exempt from fees.

How much is parking at Casa Melo Alvim by Unlock Hotels?

Self parking is available for EUR 10 per day. Limited spots are available.

What time is check-in at Casa Melo Alvim by Unlock Hotels?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Casa Melo Alvim by Unlock Hotels?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Casa Melo Alvim by Unlock Hotels provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 80 per vehicle applies.

Where is Casa Melo Alvim by Unlock Hotels located?

Located in the heart of Viana do Castelo, this eco-certified hotel is within a 10-minute walk of Capela de Nossa Senhora de Agonia, Museu de Arte e Arqueologia, and Republic Square. Museu do Traje and Igreja Matriz are also within 10 minutes. Viana do Castelo Station is only a 3-minute walk.

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Casa Melo Alvim by Unlock Hotels Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 173 out of 255 reviews
Rating 8 - Good. 65 out of 255 reviews
Rating 6 - Okay. 12 out of 255 reviews
Rating 4 - Poor. 1 out of 255 reviews
Rating 2 - Terrible. 4 out of 255 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

The reception was very nice and very helpful for us (we don’t speak Portuguese). Clean hotel and delicious breakfast.
Stayed 2 nights in Oct 2024

10/10

The staff so kind and informative. Great location by train station & funicular. Restaurant& bar just on the first floor. Breakfast good. I liked how the rooms were authenticly staged.
Stayed 1 night in Sep 2024

10/10

Beautiful 16th century building, handsomely renovated, clean, spacious and interesting. Lovely secluded pool too. Amazing staff, super friendly and attentive. Had a great stay and happy to recommend.
Stayed 4 nights in Jul 2022

10/10

This is a wonderful hotel in a historic building. The hotel has a beer garden and a pool, and is walking distance from many dining options. The staff was friendly and helpful. I wish we had more time there!
Stayed 1 night in Jul 2023

10/10

Great location and comfortable room for an overnight stay. Next to the train station so some noise.
Stayed 1 night in Aug 2022

10/10

What a charming place! Right next to the train station, the breakfast was good and so pretty! Loved the unique touches like the stone seats by the windows
One of the living areas by our room
Stayed 1 night in May 2023

10/10

Amazing!
Stayed 1 night in May 2024

8/10

Beautiful
Stayed 1 night in Mar 2024

8/10

Terrible attitude of the check in man.
Stayed 1 night in Oct 2024

8/10

Easy to find; central, near station. Historic building. Friendly check in. Lovely spacious room with plenty of character. Comfy bed Excellent breakfast Wished we coukd have stayed longer
Stayed 1 night in Sep 2022

10/10

This is such a beautiful hotel but what made it so great was definitely the excellent customer service from Rui and the team.They went above and beyond and it really does make a difference. I stayed the next night at another hotel the next town over and it really wasn't the same at all. I highly recommend this hotel and a service it provided.
Stayed 1 night in Jun 2023

10/10

A friend and I stayed in Casa Melo Alvim for one night. It was right by the bus station, about a 2 min walk, and therefore super convenient to our needs. The front desk was super helpful and very welcoming. A gentleman with a ponytail hair style, served us. Unfortunately, we did not get his name on arrival or the following day when he was again super helpful, He went way beyond the norm to help us get to the bus station in a hurry as we had made a mistake with the departing time of the bus. He welcomed us to Casa Melo Alvim and invited us to regard the hotel as our home from home for our stay. We were very impressed by this individual who made our stay memorable and enjoyable. We cannot but recommend this hotel as a great stop in beautiful Viana do Castelo

6/10

The electricity was not working in the first room. We were upgraded to a bigger room but here the air conditioning was ineffective. It was at the time of year (mid-April) when the system needed changing from heating to cooling. This change had not yet been effected. The staff were helpful and offered us an electric fan. The curtains were hung badly - not what you expect in a 4* hotel. However, overall we enjoyed our stay.
Stayed 1 night in Apr 2024

6/10

The hotel is very well located on the main avenue in the historic center of the city. It is a very old building that was converted into a hotel preserving much of its original structure. The room I stayed in was spacious, but I cannot define it as comfortable. The bed mattress was hard. The room does not have air conditioning (which is common in Europe), so you have to leave the window open for the room to cool down. That normally is not a problem for us, but the noise and the traffic on the avenue make it difficult to rest unless you close the window, which we could not close until midnight. Breakfast is included and has a good variety, but it is served by only one employee, who did her best to diligently serve customers, but was not enough to serve all the needs. During our stay we got the impression that the hotel operates with the minimum staff. I can't say it was an unpleasant experience, but I don't think I will stay at this hotel again in the future.
Stayed 3 nights in Jun 2023

10/10

Stayed 1 night in Feb 2025

10/10

Stayed 7 nights in Jan 2025

8/10

Stayed 1 night in Dec 2024

10/10

Stayed 1 night in Dec 2024

10/10

Muy amables y hospitalarios, la habitación de lujo
Stayed 1 night in Dec 2024

6/10

La estancia en suite familiar es en un edificio anexo al principal. No habia calefacción, ni mantas adicionales. Para el sofá-cama del niño solo pusieron sábanas, por lo que hubo que taparlo con una cazadora. Muy mala limpieza, manchas en el suelo y polvo de muchos días acumulado en muebles y salientes de las paredes.
Stayed 1 night in Nov 2024

10/10

Fantastic hotel built in the 1510 mansion. Giant stone block walls and beautiful exotic wood floors. It is a fantastic hotel.
Stayed 1 night in Oct 2024

8/10

Stayed 1 night in Sep 2024

10/10

Stayed 1 night in Sep 2024

10/10

Wonderful staff and service. Property is across from train station, parking accessible and adjacent to main street.
Stayed 7 nights in Aug 2024

10/10

The team at the front desk area were wonderful. So friendly and professional. The building still looks great but the beds and pillows are old, squeaky and soft. Br
Stayed 1 night in Aug 2024