Best Western Plus Hotel De Capuleti

3.0 star property
Riverwalk hotel with a full-service spa and a fitness center

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Photo gallery for Best Western Plus Hotel De Capuleti

Sauna, hot tub
Sauna, hot tub
Sauna, hot tub
Daily buffet breakfast (EUR 12 per person)
Standard Triple Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk
Best Western Plus Hotel De Capuleti blends Verona's historic charm with modern amenities. Relax at the Wellness Namasté spa with a steam room and sauna, or stay active in the gym. Enjoy free WiFi, bike rentals, and attentive staff to enhance your Verona experience.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Room service
  • Gym

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Room, 1 Twin Bed (Bed is French Bed)

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Premium bedding
Private bathroom
Bidet
Hair dryer
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Room, 1 King Bed

7.8 out of 10
Good
(6 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
TV
Premium bedding
Private bathroom
Bidet
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

8.4 out of 10
Very good
(7 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
TV
Premium bedding
Private bathroom
Bidet
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Standard Triple Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Sofa bed - twin
Premium bedding
Private bathroom
Bidet
  • 16 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Via Del Pontiere 26, Verona, VR, 37122

What's nearby

  • Verona Arena - 8 min walk - 0.5 miles
  • Piazza Bra - 8 min walk - 0.5 miles
  • Juliet's House - 11 min walk - 0.6 miles
  • Porta Nuova - 11 min walk - 0.6 miles
  • Piazza delle Erbe - 13 min walk - 0.7 miles

Getting around

  • Verona Porta Nuova Station - 20 min walk
  • Valerio Catullo Airport (VRN) - 14 min drive

Restaurants

  • ‪Pizzeria Leon D'Oro - ‬2 min walk
  • ‪Burger King - ‬6 min walk
  • ‪La Torre - ‬5 min walk
  • ‪Peperino - ‬5 min walk
  • ‪Bar Bra - ‬5 min walk

About this property

Best Western Plus Hotel De Capuleti

Hotel near Verona Arena
Close to Piazza Bra and Porta Nuova, Best Western Plus Hotel De Capuleti provides dry cleaning/laundry services, a bar, and a gym. Indulge in some rest and relaxation at Wellness Namasté, the onsite spa. In addition to a steam room and a sauna, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • Express check-out, express check-in, and babysitting (surcharge)
  • A porter/bellhop, a TV in the lobby, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Best Western Plus Hotel De Capuleti offer comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • TVs with satellite channels
  • Wardrobes/closets, cribs/infant beds, and coffee/tea makers

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 12 for adults and EUR 12 for children
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Crib (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • On the riverwalk

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (40 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)

More

  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1964
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 5.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night for adults; EUR 2.80 per night for guests aged 15-25 years old, up to 4 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Airport shuttle fee: EUR 44 per vehicle (one-way, maximum occupancy 4)
  • Late check-out fee: EUR 50 (subject to availability)
  • Crib (infant bed) fee: EUR 5.0 per stay
  • Facilities fee: EUR 35 per person, per day and includes use of: sauna; hot tub; spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT023091A1DO5QAUY8

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the spa without adult supervision

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western De' Capuleti
Best Western De' Capuleti Verona
Best Western Hotel Capuleti
Best Western Hotel De' Capuleti
Best Western Hotel De' Capuleti Verona
De' Capuleti
Best Western De Capuleti
Best Plus Capuleti Verona
Best Western Plus Hotel Capuleti Verona
Best Western Plus Hotel Capuleti
Best Western Plus Capuleti Verona
Best Western Plus Capuleti
Best Western Plus Hotel De Capuleti Hotel
Best Western Plus Hotel De Capuleti Verona
Best Western Plus Hotel De Capuleti Hotel Verona

Frequently asked questions

Is Best Western Plus Hotel De Capuleti pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus Hotel De Capuleti?

This hotel doesn't offer parking.

What time is check-in at Best Western Plus Hotel De Capuleti?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Best Western Plus Hotel De Capuleti?

Check-out is at 11 AM. Late check-out is available for EUR 50 (subject to availability).

Does Best Western Plus Hotel De Capuleti provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 44 per vehicle applies.

Where is Best Western Plus Hotel De Capuleti located?

Located in Verona City Centre, this spa hotel is within a 10-minute walk of Juliet's Tomb, Verona Arena, and Piazza Bra. Juliet's House and Piazza delle Erbe are also within 15 minutes. Verona Porta Nuova Station is 20 minutes by foot and Verona (XIX-Porta Nuova Rail Station) is 21 minutes.

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Best Western Plus Hotel De Capuleti Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 342 out of 592 reviews
Rating 8 - Good. 201 out of 592 reviews
Rating 6 - Okay. 37 out of 592 reviews
Rating 4 - Poor. 9 out of 592 reviews
Rating 2 - Terrible. 3 out of 592 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was large, clean and comfortable. It was close to everything. We would stay there again if in Verona. The breakfast was good but we had to pay extra for it.
Stayed 2 nights in Sep 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb breakfast (try to book it as included). Excellent location very close to the Arena and Castelvecchio bridge (a must at sunset.). Sadly, the under-sized bathroom, and chronic lack of hot water, detracted from the overall quality of our 4 night stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel with friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Rami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Great staff
Stayed 5 nights in Jun 2025

10/10 Excellent

ROSA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property, well located, delicious breakfast, I definitely recommend this hotel
Stayed 1 night in Jul 2023

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel itself is very clean and modern, good location. breakfast is nice and a few different options, but what makes the hotel is the reception staff. very approachable and friendly. well done to the two ladies on reception.
Stayed 2 nights in Apr 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here. The staff were very helpful and friendly. The room was clean and comfortable. It was in a good location, quiet and a short walk to nearby attractions such as the Forum.
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel

Liked: Staff & service, property conditions & facilities
Great hotel in super location for The Arena and Old Town
Stayed 3 nights in Jun 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and friendly service.
Stayed 3 nights in Jun 2024

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay to explore Verona

Great hotel, friendly staff, and well located to explore Verona. It’s also not too far from the train station by bus or walking. Overall an enjoyable stay.
Stayed 2 nights in May 2024

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time a good experience at this hotel.
Stayed 1 night in Nov 2023

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for Arena and amenities, good local restaurants and very friendly and helpful staff
Stayed 3 nights in Jul 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good stay

good stay
Stayed 2 nights in May 2024

10/10 Excellent

Stefano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel , helpful staff in a quiet location but not far from the arena. very clean hotel.would stay again .
Stayed 6 nights in Jul 2022

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel to stay in Verona. Looks new, modern, clean, spacious room, well located and the buffet breakfast is delicious. The staff is very helpful and provides outstanding customer service!
Stayed 2 nights in Nov 2023

10/10 Excellent

Josee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, proactive. Very clean and close to the old town. Would go back again.
Stayed 1 night in Feb 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic City Break Hotel

Fantastic hotel within easy each of everything in Verona. The staff were all super helpful. Highly recommend.
Stayed 3 nights in Aug 2022

10/10 Excellent

sonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely helpful staff. Clean and well maintained property. Easy access to all city sites. Highly recommend.
Stayed 1 night in Jul 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice and inexpensive

Check-in was quick and easy. We parked on the street and were given a free parking pass to put on the dashboard of our vehicle. The rooms are small, but are clean and comfortable. We had a nice breakfast at the hotel for only 8 euro. All and all, this is an excellent value for the money.
Stayed 1 night in Jan 2023

10/10 Excellent

Cenk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I recommend this hotel

Very close to the city center, just 10 mn. walk to the Areno di Verona. The room was clean. We had lo leave early. We didn't take a breakfast
Stayed 1 night in Jun 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Bed and pillows were far too firm , causing back issues. Only Italian tv and no English programme’s. Very quiet hotel and in a great area .
Stayed 5 nights in Sep 2022

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fair Hotel

We thought this was good hotel to use as a base on our recent trip to Verona, Venice and Lake Garda. It was a 20 mins pleasant walk to the main train station (Porta Nuova) and less than 10mins to the Arena/main areas of Verona. The hotel and rooms were very clean with maid service every day. All staff we encountered were exceptionally pleasant and reception staff informative. The room was an ok size (we booked the superior room) comfortable with a small balcony, tea making facilities and free bottled water (if you sign to Best Western). Good wifi connection too. The only negative was we could hear our neighbours in the room next door who had music on at 6am and you could hear them in the shower and every time they flushed the toilet. Our bathroom had a good rain shower and regular shower combo, and the towels were thick and fluffy. Breakfast was ok, the continental selections were great but the hot choices could have been a little better. We didnt leave hungry though and had plenty. All things considered, this was a good hotel and would stay again
Stayed 3 nights in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have to rate this hotel as excellent and it remains our favourite in Verona - very near to the arena where we saw the wonderful Tosca last night. The hotel staff are wonderful, so helpful and the breakfast selection was vast. The only issue my family had was the spa which had an issue with flies this year. I’m sure the management will get this resolved and we look forward to returning to this hotel in the future which holds so many happy memories for us. A special mention to the lady working in the restaurant - I remember her from our previous visits to this hotel and her wonderful smile greeted us every morning - Grazie:)
Stayed 4 nights in Aug 2023

6/10 Okay

caroline

Rooms were okay, really could do with a freshen up. The bed wasn't comfortable and pillows were flat. Location didn't seem the best, like no nice restaurants around the area at all unless you walk much further out. Staff were helpful and we left our luggage on our last day when we went to the spa. Please take note if people leave pillows off the bed, they want them off the bed very annoying. Room was a good size and Alexa a nice touch.
Stayed 2 nights in Jan 2024

10/10 Excellent

NADIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo hotel appena fuori dalle mura del centro citta', facilmente raggiungibile in auto e con i mezzi pubblici, ampio parcheggio nelle vicinanze, struttura finemente ristrutturata con spa e area fitness, camere spaziose e silenziose, pulizia eccellente, personale cordiale e professionale. Consigliatissimo!!
Stayed 2 nights in Oct 2025