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The Castle at Swan Lake

3.5 star property
Hotel in Vernon with a seasonal outdoor pool and a restaurant

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View from property
King Executive Suite | Living area | 40-inch flat-screen TV with cable channels, TV, fireplace
Aerial view
King Executive Suite | 1 bedroom, premium bedding, iron/ironing board, free WiFi
Seasonal outdoor pool, pool umbrellas, sun loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Laundry
  • Pet friendly

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for King Deluxe Suite

King Deluxe Suite | 1 bedroom, premium bedding, iron/ironing board, free WiFi

King Deluxe Suite

Highlights

Balcony or patio
Fireplace
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Executive Suite

King Executive Suite | 1 bedroom, premium bedding, iron/ironing board, free WiFi

King Executive Suite

Highlights

Balcony or patio
Individually furnished
Fireplace
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 88 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About the neighborhood

Map
7905 Greenhow Road, Vernon, BC, V1B 3S2

What's nearby

  • Splashdown Vernon - 4 min walk - 0.3 miles
  • Swan Lake - 12 min walk - 0.7 miles
  • Village Green Shopping Centre - 5 min drive - 4.3 miles
  • Historic O'Keefe Ranch - 7 min drive - 4.6 miles
  • Davison Orchards Country Village - 12 min drive - 8.0 miles

Getting around

  • Kelowna Intl. Airport (YLW) - 41 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Tim Hortons - ‬6 min drive
  • ‪Wendy's - ‬6 min drive
  • ‪Starbucks - ‬6 min drive
  • ‪Burger King - ‬6 min drive

About this property

The Castle at Swan Lake

Property highlights
Consider a stay at The Castle at Swan Lake and take advantage of a terrace, a garden, and an arcade/game room. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with laundry facilities and a business center.
Other perks include:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • A computer station, free newspapers, and a TV in the lobby
  • An elevator, barbecue grills, and a banquet hall
  • Guest reviews say great things the pool, helpful staff, and location
Room features
All guestrooms at The Castle at Swan Lake offer thoughtful touches such as fireplaces and premium bedding, as well as amenities like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Rainfall showers, deep soaking tubs, and free toiletries
  • 40-inch flat-screen TVs with cable channels
  • Balconies or patios, kitchens, and full-sized refrigerators/freezers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • A restaurant

Things to do

  • Arcade/game room
  • Hot tub
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 steps to reach entrance
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Fireplace
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 10:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Property is located on a hill and guests with mobility issues may find accessibility limited.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 28.25 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 28.25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms

Property is also known as

Castle Swan Lake Pomeroy Hotel Vernon
Castle Swan Lake Pomeroy Hotel
Castle Swan Lake Pomeroy Vernon
Castle Swan Lake Pomeroy
Castle Swan Lake Hotel Vernon
Castle Swan Lake Hotel
Castle Swan Lake Vernon
Castle Swan Lake
The Castle at Swan Lake by Pomeroy
The Castle at Swan Lake Hotel
The Castle at Swan Lake Vernon
The Castle at Swan Lake Hotel Vernon

Frequently asked questions

Does The Castle at Swan Lake have a pool?

Yes, this property has a seasonal outdoor pool.

Is The Castle at Swan Lake pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of CAD 28.25 per accommodation, per night. Service animals are exempt from fees.

How much is parking at The Castle at Swan Lake?

Self parking is free at this property.

What time is check-in at The Castle at Swan Lake?

Check-in start time: 4 PM; Check-in end time: 10:30 PM. Late check-in is available during limited hours.

What time is check-out at The Castle at Swan Lake?

Check-out is at 11:00 AM.

Where is The Castle at Swan Lake located?

Situated in Vernon, this hotel is within 1 mi (2 km) of Splashdown Vernon and Swan Lake. Historic O'Keefe Ranch and Village Green Shopping Centre are also within 6 mi (10 km).

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The Castle at Swan Lake Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 720 out of 1007 reviews
Rating 8 - Good. 222 out of 1007 reviews
Rating 6 - Okay. 46 out of 1007 reviews
Rating 4 - Poor. 10 out of 1007 reviews
Rating 2 - Terrible. 9 out of 1007 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anu Priya

Liked: Property conditions & facilities
We had an amazing stay at this place
Stayed 1 night in May 2025

10/10 Excellent

Derrek

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great place to stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spacious room, with an amazing view of Swan Lake.
Stayed 1 night in Jun 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kerstin

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view from the room. Pool and hottub were clean and lovely to use. Pool towels provided.
Stayed 1 night in May 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleasantly surprised with the property and would return again if in the area. Thank you for the hospitality!
Stayed 4 nights in May 2025

8/10 Good

brenda

Liked: Cleanliness, property conditions & facilities
Beautiful place! Restaurant closed Monday and Tuesday
Stayed 2 nights in May 2025

10/10 Excellent

Rhylln

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely front desk staff and beautiful property! Our room was spacious, clean, quiet and had a fantastic view.
Stayed 1 night in Apr 2025

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Well equipped kitchen in separate living area
Stayed 1 night in May 2025

8/10 Good

Maria Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are spacious.
Stayed 3 nights in Apr 2025

10/10 Excellent

steven

Liked: Amenities
Great
Stayed 3 nights in May 2025

10/10 Excellent

Cari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful suite, modern and comfortable. The room was well laid out, and had everything one would want. Hotel surroundings were beautiful as well.
Stayed 1 night in Apr 2025

10/10 Excellent

Vanson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good quality hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So comfortable
Stayed 1 night in May 2025

8/10 Good

KEITH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here multiple times now. Very nice place to stay with a family. Only issue this time around was that the pool was not open for the weekend we were there. The kids were not impressed.
Stayed 3 nights in May 2025

10/10 Excellent

robert

Liked: Cleanliness
Friendly staff, excellent restaurant... great room/suite.
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for a relaxing getaway. Had a fantastic dinner at the Bistro, enjoyed the hottub and the rooms are fantastic! Will stay again for sure!
Stayed 1 night in Mar 2025

10/10 Excellent

Arshpreet Kaur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Very well maintained.
Stayed 1 night in Mar 2025

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful suites and view.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Apr 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was SPECTACULAR! We weren't expecting it to be 2 levels for just the 2 of us. It was sooo spacious and comfortable. We couldn't hear any noise from the other rooms. It was just GORGEOUS!
Stayed 3 nights in May 2025

8/10 Good

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Castle and it's restaurant were good. The room was nice and big. The location has a good view but it isn't convenient for walking anywhere, being right off the highway and away from town. Crossing the highway to the amenities there looked impossible. Parking was limited or inconvenient. The pool area looked ok but the pool was closed for our stay for some kind of maintenance.
Stayed 4 nights in May 2025

6/10 Okay

Denis

Liked: Cleanliness
Nice room. Would have liked to stay longer.
Stayed 1 night in Mar 2025

10/10 Excellent

Marian

Liked: Cleanliness, staff & service
We had a corner unit with a turret. Great view and large suite
Stayed 2 nights in Mar 2025