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The Castle at Swan Lake

Property class: 3.5

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Photo gallery for The Castle at Swan Lake

A multi-story hotel with a pool area, surrounded by trees and a hilly landscape. - The Castle at Swan Lake (Vernon)
An aerial view of a courtyard with a swimming pool, surrounded by trees and buildings with red-tiled roofs. - The Castle at Swan Lake (Vernon)
A spacious living room with a large wooden table, a sofa, and a kitchen area with modern appliances. - The Castle at Swan Lake (Vernon)
A view through a window with a grid pattern, overlooking a body of water and distant hills. - The Castle at Swan Lake (Vernon)
A hotel with multiple balconies, a pool, and a restaurant. - The Castle at Swan Lake (Vernon)
You can look forward to a terrace, a garden, and laundry facilities at The Castle at Swan Lake. For some rest and relaxation, visit the hot tub. In addition to a business center and a restaurant, guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for King Deluxe Suite

A bedroom with a large bed, a bench, a nightstand, a lamp, and a painting on the wall.

King Deluxe Suite

9.6 out of 10
Exceptional
(105 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for King Executive Suite

A bedroom with a large bed, two bedside tables, a nightstand, a window with blinds, and a wall-mounted clock.

King Executive Suite

9.6 out of 10
Exceptional
(27 reviews)
  • 88 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

About the neighborhood

Located in Vernon, The Castle at Swan Lake is near theme parks. Silver Star Mountain Resort and Spallumcheen Golf and Country Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Village Green Shopping Centre and Vernon Square Mall. Splashdown Vernon and Canadian Wildlife Museum are also worth visiting. Visit our Vernon travel guide
Map
7905 Greenhow Road, Vernon, BC, V1B 3S2

What's nearby

  • A snow-covered street with colorful buildings and a clear blue sky.
    Silver Star Mountain Resort
    29 min drive - 17.9 miles
  • Splashdown Vernon
    5 min walk - 0.3 miles
  • Swan Lake
    9 min walk - 0.5 miles
  • Canadian Wildlife Museum
    15 min walk - 0.8 miles
  • Predator Ridge Golf Resort
    29 min drive - 21.3 miles

Getting around

  • Kelowna Intl. Airport (YLW)
    41 min drive

Restaurants

  • Starbucks
    8 min drive
  • McDonald's
    6 min drive
  • Tim Hortons
    8 min drive
  • Tim Hortons
    6 min drive
  • Wendy's
    6 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • A restaurant

Things to do

  • Games
  • Hot tub
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 steps to reach entrance
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Fireplace
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 10:30 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Property is located on a hill and guests with mobility issues may find accessibility limited.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 28.25 per accommodation (varies based on length of stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total pets

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 28.25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does The Castle at Swan Lake have a pool?

Yes, this property has a seasonal outdoor pool.

Is The Castle at Swan Lake pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of CAD 28.25 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at The Castle at Swan Lake?

Check-in start time: 4 PM; Check-in end time: 10:30 PM. Late check-in is available during limited hours.

What time is check-out at The Castle at Swan Lake?

Check-out is at 11:00 AM.

Where is The Castle at Swan Lake located?

Situated in Vernon, this hotel is within a 15-minute walk of Splashdown Vernon and Canadian Wildlife Museum. Swan Lake is 1.1 mi (1.7 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Castle at Swan Lake Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 733 out of 1006 reviews
Rating 8 - Good. 198 out of 1006 reviews
Rating 6 - Okay. 54 out of 1006 reviews
Rating 4 - Poor. 9 out of 1006 reviews
Rating 2 - Terrible. 12 out of 1006 reviews

Reviews

Verified review

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly staff, stayed for two days, kids liked the second loft bedroom.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Oksana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and family friendly place to stay.
Stayed 7 nights in Jul 2026
Verified review

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice setting bistro was yummy. Nice pool and hot tub outside
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room ; pet friendly
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean room with full kitchen.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I really enjoyed our stay. The room was spacious and clean. The staff were friendly and helpful. We'll definitely be back!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Close to Vernon and close to the campground where our kids were camping Enjoyed the amenities of the hotel Lovely front desk staff
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
All good considering the fire in the area Staff were excellent
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, very clean, friendly and helpful staff. Would definitely stay again!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room size and the views. Parking was full on arrival and needed to us the overflow area.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

William Wai Nang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds. Must try restaurant in the hotel: The Bistro - by Intermezzo.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Mark

Liked: Staff & service
This is a very nice hotel as it has great rooms and the staff are the absolute best. Unfortunately, the grounds are not being looked after as well as it could be. I highly recommend staying there for the rooms, staff and location.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean comfortable rooms Very friendly helpful staff
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique property but nice room with view of the Swan Lake. Kitchenette updated & useful. Parking out front was a challenge because of limited space. As seniors we didn't want to use the additional parking which was much further away. Staff very friendly & helpful.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Cory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very nice place to stay. nice and clean rooms . Great restaurant attached to it. Pool was ok a bit cloudy . Hot tub was good. The kitchens have most of what you need if you want to cook something. Overall a great stay .
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our short stay was great. Place was clean and super comfortable and the pool was fun for the kids. We will certainly come back.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
100% everything was wonderful. From the friendly staff to the clean room. We would book here again for sure!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent, the rooms were beautiful and lots of room to visit. Would love to stay here again!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Fred

Liked: Cleanliness, staff & service, amenities
The on-site restaurant is fabulous
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, bigger than expected rooms, super clean and comfortable and such a great price!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay at the Castle, the public spaces are very welcoming and the private spaces are exceptionally well appointed to meet your needs.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the feel of this hotel! Got our money worth sitting at the poo on a hot July afternoon. Room was well air conditioned and clean. Staff was friendly.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely and very helpful! The room was clean and big! Enjoyed the pool! The only downside was the noise from the traffic all night.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Friendly staff. Clean rooms. We had a loft and it was very spacious. Kitchen is well equipped. I like that there is a keurig coffee maker rather than those awful drip coffee makers. Pool is not very large and deep, but nice enough and well maintained. Great for families. We didn't use the outdoor bbq's but I like that they have them for an option to cook. Will definitely stay again. We stayed only one night as a little staycation to relax and we did just that.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Meeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suites are well appointed with lots of space. We had a fantastic view of the lake.
Stayed 6 nights in Jun 2026