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Ruiz Milán Hotel

2.5 star property
Waterfront hotel in Veracruz with an indoor pool

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Photo gallery for Ruiz Milán Hotel

Lake
Exterior
Lobby
Lobby sitting area
1 bedroom, iron/ironing board, free WiFi, alarm clocks

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Room service
  • Laundry
  • Air conditioning
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, iron/ironing board, free WiFi, alarm clocks

Standard Double Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Private bathroom
Free bottled water
Satellite channels
Desk
  • 6 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds, Partial Sea View

Double Room, 2 Double Beds, Partial Sea View | 1 bedroom, iron/ironing board, free WiFi, alarm clocks

Double Room, 2 Double Beds, Partial Sea View

Highlights

Air conditioning
LCD TV
Separate bedroom
Free bottled water
Satellite channels
Desk
Daily housekeeping
  • Partial sea view
  • 8 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room

Executive Room | 1 bedroom, iron/ironing board, free WiFi, alarm clocks

Executive Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Premium bedding
Free bottled water
Satellite channels
Desk
Daily housekeeping
  • 7 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Paseo del Malecón esq. Gómez Farias, Veracruz, VER, 91700

What's nearby

  • Veracruz Harbour - 2 min walk - 0.1 miles
  • Zócalo - 2 min walk - 0.1 miles
  • Malecón de Veracruz - 2 min walk - 0.1 miles
  • Veracruz Cathedral - 3 min walk - 0.2 miles
  • Veracruz Aquarium - 2 min drive - 1.4 miles

Getting around

  • Veracruz Central Station - 9 min walk
  • General Heriberto Jara Intl. Airport (VER) - 29 min drive

Restaurants

  • ‪Gran Café de la Parroquia - Malecón - ‬1 min walk
  • ‪Restaurant "El condimento" del Hotel Emporio - ‬3 min walk
  • ‪Sunset Coffee & Beers - ‬3 min walk
  • ‪Plaza gastronómica el refugios del pescador - ‬2 min walk
  • ‪Restaurante Bar Regis - ‬4 min walk

About this property

Ruiz Milán Hotel

Hotel near Malecón de Veracruz
Located close to Zócalo and Veracruz Cathedral, Ruiz Milán Hotel provides a playground, an arcade/game room, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
You'll also enjoy the following perks during your stay:
  • An indoor pool with sun loungers
  • A banquet hall, 1 meeting room, and smoke-free premises
  • Wedding services, tour/ticket assistance, and a front-desk safe
  • A porter/bellhop
Room features
All 98 rooms offer comforts such as air conditioning, as well as perks like free WiFi and free bottled water.
Other amenities include:
  • 32-inch LCD TVs with cable channels
  • Daily housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (MXN 85 per night)
  • Limited onsite parking

Things to do

  • Arcade/game room
  • Indoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • On the waterfront
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to March 6 2024 (dates subject to change):
  • Dining venue(s)

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Nearby parking fee: MXN 85.00 per night (656 ft away)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Ruiz
Hotel Ruiz Milan
Ruiz Milan
Ruiz Milan Hotel
Ruiz Milan Hotel Veracruz
Ruiz Milan Veracruz
Ruiz Milán Hotel Veracruz
Ruiz Milán Hotel
Ruiz Milán Veracruz
Ruiz Milán
Ruiz Milán Hotel Hotel
Ruiz Milán Hotel Veracruz
Ruiz Milán Hotel Hotel Veracruz

Frequently asked questions

Does Ruiz Milán Hotel have a pool?

Yes, this property has an indoor pool.

Is Ruiz Milán Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ruiz Milán Hotel?

Limited spots are available.

What time is check-in at Ruiz Milán Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Ruiz Milán Hotel?

Check-out is at 1 PM. Late check-out is available for a fee.

Where is Ruiz Milán Hotel located?

Located in Malecon, this hotel is steps from Malecón de Veracruz and Veracruz Harbour. Zócalo and Veracruz Cathedral are also within 5 minutes. Veracruz Central Station is 9 minutes by foot.

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Ruiz Milán Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 109 out of 460 reviews
Rating 8 - Good. 157 out of 460 reviews
Rating 6 - Okay. 90 out of 460 reviews
Rating 4 - Poor. 59 out of 460 reviews
Rating 2 - Terrible. 45 out of 460 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Ciro

Liked: Cleanliness, staff & service
Cheap and close to zocalo, restaurants, bars, tours, coffee shops (everything) Staff very friendly and helpful Definitely will recommend to friends
Stayed 3 nights in Mar 2023

4/10 Poor

Ana Francisca

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Wonderful staff and fantastic location but this is a 2-star hotel. You get what you pay for. You may get mould on walls, only half the light fixtures working and a cockroach on your bed as we did. And we supposedly got a renovated room. So if you’re looking for practical this is your place but not ideal for else. Also when you’re next to the main plaza you also get all the public activity inside your room!
Stayed 4 nights in Dec 2024

8/10 Good

Marcelo

Liked: Cleanliness, staff & service

The Port

Old Hotel, nice location close to everything
Stayed 1 night in Aug 2022

4/10 Poor

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
It is in a great location, two blocks from the zocalo, right in front of the malecon and point of interest, and 30 mins from airport. Unfortunately, the room don’t look clean, very uncomfortable pillows, linen look dirty, and the front desk is not welcoming.

10/10 Excellent

Lourdes Araceli

Liked: Cleanliness, amenities, property conditions & facilities
N/A
Stayed 3 nights in Aug 2024

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! This hotel is located right in front of the Malecon, a couple blocks from the Zocalo. unfortunately, the rooms conditions are old and dirty looking (there is mold in the bathrooms). The pillows are in really bad condition. Also, be careful with the shower, the hot water is boiling!
Stayed 1 night in Jan 2023

10/10 Excellent

Celedonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities need updating. We had great customer service, staff are all very helpful. They turned a bad trip into a good one. They accept payments with expedia which was nice because my card was not present due to extenuating circumstances. We were left with minimal cash, no id, and the reservation we made at a different "fancier" location wouldnt help at all. The other place denied any work arounds which was awful coming from out of the country and basically at a loss with not much to work with.
Stayed 1 night in Dec 2023

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities
There was a terrible days in this hotel, we needed to look for another hotel because in this place we didn’t find the Service that they were offering online. The actitude of the girls that were in recepción were rude and they show us a very bar disposition to solve the problems we face there.
Stayed 6 nights in May 2023

2/10 Terrible

Vatcharapan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT stay in this hotel. This place is very DIRTY so much even words like …undermine how badly I get like I was getting a new disease each night I took a shower and slept in this swamp. Very low standard. Towels are very old - came in grey color with a lot of spots, patches!!, and fringes. Bathrooms and toilets are filthy - when taking a shower, water leaked out making floor wet. Sewage smell is almost always in the bathrooms. Only one bar of soap, one small shampoo envelope, and one water bottle were given to a room with 4 customers. No floor mats/no hand towels were provided. Some bath towels provided were like those ones would use to clean floor at home - not to touch our bodies. Pillows and even mattresses smelled. This hotel gives me bad impression of the City of Veracruz - how below standard ones may live in this city since this hotel located in the prime area is very sub-standard with a high price we paid. We wanted to move but did not want to lose our money so we took a deep breath and stayed.... Cleaning was not properly done - some tissue papers still left in the bathroom after daily cleaning. Front desk people were so so - were minimally helpful during some shifts and were really ignorant during some. DO NOT stay in this hotel.
Stayed 4 nights in Dec 2023

10/10 Excellent

Iliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 2 nights in May 2025

2/10 Terrible

BRENDA NOEMI

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Las sábanas y toallas está terribles, muy manchadas y viejas. A pesar de que pedirnos que las cambiaran, seguían estando pésimas.
Stayed 1 night in May 2025

10/10 Excellent

Jose Antonio Cocom

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Esmeralda

Stayed 2 nights in May 2025

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y amabilidad de parte del personal muy limpio
Stayed 3 nights in May 2025

8/10 Good

Xalli

Liked: Cleanliness, amenities, property conditions & facilities
La recepcionista no es muy amable pero resuelven los temas. El lugar está excelentemente ubicado, perfecto para caminar. Sólo nos dieron un jabón para 3 días y cuando solicitamos otro nos dijeron que no tenían.
Stayed 3 nights in May 2025

2/10 Terrible

Minerva patricia

Disliked: Amenities, property conditions & facilities
Esta muy deteriorada, la cortina se salia, no hicieron la limpieza, tiraba agua el aire al piso, olia como a guardado, las toallas percudidas. No le estoy poniendo de mas, literal ibamos muy contentas y fue una decepcion
Stayed 2 nights in May 2025

6/10 Okay

Alexandra

Liked: Cleanliness, staff & service, amenities
Es bueno
Stayed 2 nights in May 2025

6/10 Okay

Azucena

No tienen clave, ni control para el aire
Stayed 4 nights in May 2025

2/10 Terrible

FABIAN PONCE DE LEON

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitacion que me toco muy sucia y con humedad y hongos en el baño
Stayed 1 night in Apr 2025

8/10 Good

jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es buena
Stayed 2 nights in Apr 2025

6/10 Okay

Moises

Le falta mucho mantenimiento a las habitaciones y a su mobiliario, renovación.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jazibe

Stayed 1 night in Mar 2025

4/10 Poor

Jorge Luis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La regadera de repente se acabó el agua y el servicio deficiente ya que llega un grupo y prefieren atender a grupo y no respetan la fila y la Alberca tiene horarios de entrada no se puede disfrutar y eso que está cerrada
Stayed 1 night in Mar 2025

4/10 Poor

Alejandro

Stayed 1 night in Mar 2025

6/10 Okay

ALEJANDRO

Stayed 1 night in Feb 2025