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Hotel Suites Regina

2.5 star property
Travelers connect with complimentary WiFi and round-the-clock front desk service at this welcoming property, where evenings unfold on a peaceful outdoor patio

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Photo gallery for Hotel Suites Regina

Exterior - Hotel Suites Regina (Boca del Río)
Reception - Hotel Suites Regina (Boca del Río)
Superior Quadruple Room, 2 Double Beds, Tower | Desk, laptop workspace, blackout drapes, free WiFi - Hotel Suites Regina (Boca del Río)
Superior Suite, 2 Queen Beds, Tower | Private kitchenette | Full-size fridge, microwave, stovetop, cookware/dishes/utensils - Hotel Suites Regina (Boca del Río)
Reception - Hotel Suites Regina (Boca del Río)
Hotel Suites Regina offers a tranquil terrace where guests can relax after exploring the nearby Plaza Las Americas Shopping Mall. The property provides WiFi connectivity, convenient dry cleaning services, attentive 24-hour front desk assistance, and self-parking options.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Suite, 1 Queen Bed, Tower

Standard Suite, 1 Queen Bed, Tower | Desk, laptop workspace, blackout drapes, free WiFi

Standard Suite, 1 Queen Bed, Tower

7.0 out of 10
Good
(2 reviews)
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, 2 Queen Beds, Tower

Superior Suite, 2 Queen Beds, Tower | Desk, laptop workspace, blackout drapes, free WiFi

Superior Suite, 2 Queen Beds, Tower

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Quadruple Room, 2 Double Beds, Tower

Superior Quadruple Room, 2 Double Beds, Tower | Desk, laptop workspace, blackout drapes, free WiFi

Superior Quadruple Room, 2 Double Beds, Tower

8.0 out of 10
Very good
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Double Room, 1 Double Bed, Ground Floor

Basic Double Room, 1 Double Bed, Ground Floor | Desk, laptop workspace, blackout drapes, free WiFi

Basic Double Room, 1 Double Bed, Ground Floor

8.0 out of 10
Very good
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Boca del Río, Hotel Suites Regina is near the beach. Veracruz Aquarium and Foro Boca are local attractions and those in the mood for shopping can visit Plaza Las Americas Shopping Mall and Plaza Vela. Looking to enjoy an event or a game while in town? See what's happening at Estadio Universitario Beto Avila or Unidad Deportiva Hugo Sánchez. Visit our Boca del Río travel guide
Map
Av. Ejercito Mexicano 195, Col. Benito Juarez, Boca del Río, VER, 94298

What's nearby

  • Mocambo Beach
    Mocambo Beach
    10 min walk - 0.6 miles
  • Plaza Las Americas Shopping Mall
    1 min walk - 0.1 miles
  • Plaza Vela
    3 min walk - 0.2 miles
  • World Trade Center Veracruz
    7 min walk - 0.4 miles
  • Andamar Lifestyle Center
    7 min walk - 0.4 miles

Getting around

  • Veracruz Central Station
    24 min drive
  • General Heriberto Jara Intl. Airport (VER)
    21 min drive

Restaurants

  • Café Don Justo
    7 min walk
  • Davy John's Café
    13 min walk
  • Pollo Feliz
    7 min walk
  • Nutrisa
    13 min walk
  • Carl's Jr.
    12 min walk

About this property

Hotel Suites Regina

Hotel near Plaza Las Americas Shopping Mall
Close to Mocambo Beach, Hotel Suites Regina provides amenities like a terrace and dry cleaning/laundry services. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Smoke-free premises and a 24-hour front desk
Room features
All guestrooms at Hotel Suites Regina include thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and separate dining areas.
Other amenities include:
  • Bathrooms with rainfall showers and shampoo
  • TVs with cable channels
  • Separate dining areas, kitchenettes, and full-sized refrigerators/freezers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Separate in-room dining area

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Suites Regina pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Suites Regina?

Check-in begins at 3 PM. After-hours check-in is not available.

What time is check-out at Hotel Suites Regina?

Check-out is at noon.

Where is Hotel Suites Regina located?

Situated near the beach, this hotel is within a 10-minute walk of Plaza Vela and Plaza Las Americas Shopping Mall. Mocambo Beach and World Trade Center Veracruz are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Suites Regina Reviews

7.4

Good

7.2

Cleanliness

8.2

Location

7.6

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 49 out of 148 reviews
Rating 8 - Good. 46 out of 148 reviews
Rating 6 - Okay. 23 out of 148 reviews
Rating 4 - Poor. 16 out of 148 reviews
Rating 2 - Terrible. 14 out of 148 reviews

Reviews

Verified

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Jeffrey Scott

Disliked: Cleanliness
Bedroom ac barely working. And we all know Mexico is hot. The balcony is nice but green mold Puddle. Like it’s not impossible to see it lol. Bed felt like a rock. Needs a new mattress. But not a horrible place just needs a decent cleaning and some New upgrades. Nice location! I’ve seen worse in America. You would think they would want to give me the nicest room they got! But no they want a honest review you got it. I should of spent more and went to a better place. They trick you with a nice room photo and then I get that lol oh well
Stayed 7 nights in Jun 2023
Verified

10/10 Excellent

ANA ROSA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitacion limpia en buena ubicacion
Stayed 1 night in Apr 2026
Verified

4/10 Poor

Mirelle

Disliked: Amenities, property conditions & facilities
Habitación distinta a las fotos, instalaciones algo viejas y descuidadas.
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

mario

Disliked: Cleanliness, amenities, property conditions & facilities
El personal no es nada amable, el lugar huele desagradable y los cuartos y baño no son ni un 20% parecidos a las fotos que muestran.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Rosalba

Liked: Cleanliness, amenities
El personal me pareció indiferente
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Todo bien
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Gerardo

Liked: Cleanliness, property conditions & facilities
MUCHAS GRACIAS POR SUS ATENCIONES.MUY AGUSTO Y MUY TRANQUILO EL LUGAR.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Alfredo

Liked: Cleanliness
El personal fue amable y nos trataron muy bien, buena relación calidad-precio
Stayed 3 nights in Nov 2025
Verified

2/10 Terrible

Martha Lucia

Disliked: Cleanliness, staff & service, property conditions & facilities
No es posible que no tengan cobijas disponibles, el argumento fue que se las roban y en ese caso pues los que dan el servicio deben garantizar que todos los inquilinos estén agusto y no dar esas respuestas, al final no me resolvieron nada!!! Pagué casi 300 pesos más por el precio real de mi habitación, he pagado menos que eso en Veracruz y son instalaciones bien cuidadas, armoniosas, pero aquí les falta cuidado en instalaciones y por supuesto un servicio al cliente más amable e interesado por la calidad de cada estancia. La sala está sucia, las almohadas aun con cabellos de otras personas, la puerta de la habitación no cerraba bien, hay que empujar para cerrar, su puerta de acceso a la habitación sin ningún tipo de seguridad (cadena o seguro en puerta) su estufa sin un quemador, el cableado de la TV todo expuesto y mal puesto... Por una noche de 800 pesos, tuve una mala experiencia en un lugar cero armonioso y feo.
Sala super sucia
Enchufes expuestos
Detalles así en mal estado
Instalaciones viejas
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Leonardo

Liked: Staff & service, property conditions & facilities, room comfort

Muy buen hotel

Excelentes todo bien
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Erendira de la

Liked: Staff & service, amenities
Buena atención y precios accesibles.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

ROCIO

Disliked: Cleanliness, staff & service
CUANDO ME ATENDIERON LA SEÑORA DE LA RECEPCIÓN REGAÑO A SU COMPAÑERA DELANTE DE NOSOTROS, NO HIZO SENTIR INCOMODOS Y NOS DIO MIEDO, UNA DE LAS CAMAS ESTABA SUCIA, TENIA CABELLOS Y LA SABANA ESTABA MANCHADA
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

HECTOR JOSE LUIS

Liked: Cleanliness, amenities, property conditions & facilities
Personal amable lo mejor
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Sarai

Liked: Cleanliness, amenities, property conditions & facilities
Sencillo pero bonito
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Ahtzalam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No servía el aire acondicionado, los colchones y las almohadas están duros.
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Antonio Alejandro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel viejo, sucio instalaciones de muy incómodas el aire de la sala no servía, la cama muy incómoda y vieja
Stayed 2 nights in Jun 2025
Verified

8/10 Good

REYNA AMELIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien! Me tiene lo indispensable para tener una agradable estancia! Está en zona hotelera de boca del Río y también cerca de varios centros comerciales
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Perla

Liked: Cleanliness, amenities, property conditions & facilities
La amabilidad por parte de las recepcionistas
Stayed 4 nights in May 2025
Verified

4/10 Poor

Karem

Liked: Cleanliness
Disliked: Staff & service

Mal servicio

En resumen, me cambié de hotel por el mal servicio
Stayed 2 nights in Mar 2025
Verified

4/10 Poor

María Minerva

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimas y horribles las "suites"

La habitación tiene mugre acumulada de mucho tiempo, las instalaciones y los muebles son mucho muy viejos, la habitación es muy fea, ni la tv servía. Se nota que hace muuucho tiempo lo dejaron de arreglar y/o actualizar, el papel, jabón etc son de quinta. Se nota que al dueño lo único que le importa es rentarlo sin invertir más que en una camarera también de quinta ahí a nadie le importa la satisfacción del cliente.
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

Marlene

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy mal, desconocieron nuestro pago
Stayed 3 nights in Dec 2024
Verified

6/10 Okay

Katerine

Disliked: Cleanliness, staff & service, property conditions & facilities
En general no es un mal lugar para hospedarse, pero si deja mucho que desear. Pues las habitaciones si bien no estan en malas condiciones tampoco están en las mejores. Nos hospedamos en la habitación 202 y la primera impresion fue negativa al ver el sofá en pesimas condicones, ni pensar en utilizarlo. No hay presión para la regadera del baño y si bien ofrece un espacio para preparar alimentos, el equipamiento está a medias. Los colchones estan viejos y se hunden en partes, son incomodos. La atencion tampoco es la mejor, tuvimos problemas con la conexión a internet y con la TV y no nos resolvieron. En mi opinión es un lugar para estar una noche, una opción de paso. Espero puedan mejorar todas estas cosas.
Stayed 2 nights in Dec 2024
Verified

4/10 Poor

LUIS ANTONIO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No recomendable

Hotel muy descuidado instalaciones viejas muros pintados con rayones de lápiz camas y almohadas viejos en general mal , no regreso
Stayed 1 night in Sep 2024