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Hotel Suites Regina

2.5 star property
Hotel with free parking, a short walk to Plaza Las Americas Shopping Mall

Choose dates to view prices

Photo gallery for Hotel Suites Regina

Exterior
Superior Suite, 2 Queen Beds, Tower | Private kitchenette | Full-size fridge, microwave, stovetop, cookware/dishes/utensils
Reception
Reception
Superior Suite, 2 Queen Beds, Tower | 1 bedroom, desk, laptop workspace, blackout drapes
Hotel Suites Regina offers a tranquil terrace where guests can relax after exploring the nearby Plaza Las Americas Shopping Mall. The property provides WiFi connectivity, convenient dry cleaning services, attentive 24-hour front desk assistance, and self-parking options.

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Parking included

Room options

Check availability for these dates

Tonight

Sep 4 - Sep 5
Check availability for tonight Sep 4 - Sep 5

Tomorrow

Sep 5 - Sep 6
Check availability for tomorrow Sep 5 - Sep 6
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Suite, 1 Queen Bed, Tower

Standard Suite, 1 Queen Bed, Tower | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Suite, 1 Queen Bed, Tower

Highlights

Separate dining area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, 2 Queen Beds, Tower

Superior Suite, 2 Queen Beds, Tower | 1 bedroom, desk, laptop workspace, blackout drapes

Superior Suite, 2 Queen Beds, Tower

Highlights

Separate dining area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 25 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Quadruple Room, 2 Double Beds, Tower

Superior Quadruple Room, 2 Double Beds, Tower | 1 bedroom, desk, laptop workspace, blackout drapes

Superior Quadruple Room, 2 Double Beds, Tower

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Double Room, 1 Double Bed, Ground Floor

Basic Double Room, 1 Double Bed, Ground Floor | 1 bedroom, desk, laptop workspace, blackout drapes

Basic Double Room, 1 Double Bed, Ground Floor

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Located in Boca del Río, Hotel Suites Regina is near the beach. Veracruz Aquarium and Museo Agustín Lara are local attractions and those in the mood for shopping can visit Plaza Las Americas Shopping Mall and Plaza Vela. Looking to enjoy an event or a game while in town? See what's happening at Estadio Universitario Beto Avila or Unidad Deportiva Hugo Sánchez.
Visit our Boca del Río travel guideOpens in a new window
Map
Av. Ejercito Mexicano 195, Col. Benito Juarez, Boca del Río, VER, 94298

What's nearby

  • Plaza Las Americas Shopping Mall - 2 min walk - 0.1 miles
  • World Trade Center Veracruz - 7 min walk - 0.4 miles
  • Andamar Lifestyle Center - 7 min walk - 0.4 miles
  • Mocambo Beach - 8 min walk - 0.5 miles
  • Plaza Mocambo Veracruz - 3 min drive - 1.9 miles

Getting around

  • Veracruz Central Station - 24 min drive
  • General Heriberto Jara Intl. Airport (VER) - 21 min drive

Restaurants

  • ‪La Pizza di Marco - ‬13 min walk
  • ‪Davy John's Café - ‬13 min walk
  • ‪Café Don Justo - ‬7 min walk
  • ‪Carl's Jr. - ‬12 min walk
  • ‪Los Pibes & Las Americas - ‬13 min walk

About this property

Hotel Suites Regina

Hotel near Plaza Las Americas Shopping Mall
Close to Mocambo Beach, Hotel Suites Regina provides amenities like a terrace and dry cleaning/laundry services. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • A 24-hour front desk and smoke-free premises
Room features
All guestrooms at Hotel Suites Regina include thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and separate dining areas.
Other amenities include:
  • Bathrooms with rainfall showers and shampoo
  • TVs with cable channels
  • Separate dining areas, kitchenettes, and full-sized refrigerators/freezers

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Separate in-room dining area

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Suites Regina Boca Rio
Suites Regina Hotel Boca Rio
Hotel Suites Regina Boca del Rio
Suites Regina Boca del Rio
Hotel Suites Regina Veracruz/Boca Del Rio, Mexico
Hotel Suites Regina Hotel
Hotel Suites Regina Boca del Río
Hotel Suites Regina Hotel Boca del Río

Frequently asked questions

Is Hotel Suites Regina pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Suites Regina?

Self parking is free at this property.

What time is check-in at Hotel Suites Regina?

Check-in begins at 3 PM. After-hours check-in is not available.

What time is check-out at Hotel Suites Regina?

Check-out is at noon.

Where is Hotel Suites Regina located?

Situated near the beach, this hotel is within a 10-minute walk of Plaza Vela and Plaza Las Americas Shopping Mall. Mocambo Beach and World Trade Center Veracruz are also within 15 minutes.

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Hotel Suites Regina Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 44 out of 134 reviews
Rating 8 - Good. 41 out of 134 reviews
Rating 6 - Okay. 22 out of 134 reviews
Rating 4 - Poor. 15 out of 134 reviews
Rating 2 - Terrible. 12 out of 134 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Jeffrey Scott

Disliked: Cleanliness
Bedroom ac barely working. And we all know Mexico is hot. The balcony is nice but green mold Puddle. Like it’s not impossible to see it lol. Bed felt like a rock. Needs a new mattress. But not a horrible place just needs a decent cleaning and some New upgrades. Nice location! I’ve seen worse in America. You would think they would want to give me the nicest room they got! But no they want a honest review you got it. I should of spent more and went to a better place. They trick you with a nice room photo and then I get that lol oh well
Stayed 7 nights in Jun 2023

2/10 Terrible

Martha Lucia

Disliked: Cleanliness, staff & service, property conditions & facilities
No es posible que no tengan cobijas disponibles, el argumento fue que se las roban y en ese caso pues los que dan el servicio deben garantizar que todos los inquilinos estén agusto y no dar esas respuestas, al final no me resolvieron nada!!! Pagué casi 300 pesos más por el precio real de mi habitación, he pagado menos que eso en Veracruz y son instalaciones bien cuidadas, armoniosas, pero aquí les falta cuidado en instalaciones y por supuesto un servicio al cliente más amable e interesado por la calidad de cada estancia. La sala está sucia, las almohadas aun con cabellos de otras personas, la puerta de la habitación no cerraba bien, hay que empujar para cerrar, su puerta de acceso a la habitación sin ningún tipo de seguridad (cadena o seguro en puerta) su estufa sin un quemador, el cableado de la TV todo expuesto y mal puesto... Por una noche de 800 pesos, tuve una mala experiencia en un lugar cero armonioso y feo.
Sala super sucia
Enchufes expuestos
Detalles así en mal estado
Instalaciones viejas
Stayed 1 night in Aug 2025

8/10 Good

Erendira de la

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Erendira de la

Liked: Staff & service, amenities
Buena atención y precios accesibles.
Stayed 1 night in Jul 2025

6/10 Okay

ROCIO

Disliked: Cleanliness, staff & service
CUANDO ME ATENDIERON LA SEÑORA DE LA RECEPCIÓN REGAÑO A SU COMPAÑERA DELANTE DE NOSOTROS, NO HIZO SENTIR INCOMODOS Y NOS DIO MIEDO, UNA DE LAS CAMAS ESTABA SUCIA, TENIA CABELLOS Y LA SABANA ESTABA MANCHADA
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Jul 2025

10/10 Excellent

HECTOR JOSE LUIS

Liked: Cleanliness, amenities, property conditions & facilities
Personal amable lo mejor
Stayed 3 nights in Jul 2025

4/10 Poor

pedro ignacio

Stayed 6 nights in Jun 2025

8/10 Good

Víctor

Stayed 2 nights in Jun 2025

10/10 Excellent

Sarai

Liked: Cleanliness, amenities, property conditions & facilities
Sencillo pero bonito
Stayed 1 night in Jun 2025

8/10 Good

REYNA AMELIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien! Me tiene lo indispensable para tener una agradable estancia! Está en zona hotelera de boca del Río y también cerca de varios centros comerciales
Stayed 3 nights in May 2025

10/10 Excellent

Perla

Liked: Cleanliness, amenities, property conditions & facilities
La amabilidad por parte de las recepcionistas
Stayed 4 nights in May 2025

4/10 Poor

Karem

Liked: Cleanliness
Disliked: Staff & service

Mal servicio

En resumen, me cambié de hotel por el mal servicio
Stayed 2 nights in Mar 2025

6/10 Okay

Sheila

Stayed 2 nights in Feb 2025

6/10 Okay

Violeta

Stayed 1 night in Jan 2025

4/10 Poor

María Minerva

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimas y horribles las "suites"

La habitación tiene mugre acumulada de mucho tiempo, las instalaciones y los muebles son mucho muy viejos, la habitación es muy fea, ni la tv servía. Se nota que hace muuucho tiempo lo dejaron de arreglar y/o actualizar, el papel, jabón etc son de quinta. Se nota que al dueño lo único que le importa es rentarlo sin invertir más que en una camarera también de quinta ahí a nadie le importa la satisfacción del cliente.
Stayed 1 night in Jan 2025

6/10 Okay

Juan Daniel de Jesus

Disliked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Guillermo Rafael Juarez

Stayed 1 night in Dec 2024

2/10 Terrible

Marlene

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy mal, desconocieron nuestro pago
Stayed 3 nights in Dec 2024

6/10 Okay

Katerine

Disliked: Cleanliness, staff & service, property conditions & facilities
En general no es un mal lugar para hospedarse, pero si deja mucho que desear. Pues las habitaciones si bien no estan en malas condiciones tampoco están en las mejores. Nos hospedamos en la habitación 202 y la primera impresion fue negativa al ver el sofá en pesimas condicones, ni pensar en utilizarlo. No hay presión para la regadera del baño y si bien ofrece un espacio para preparar alimentos, el equipamiento está a medias. Los colchones estan viejos y se hunden en partes, son incomodos. La atencion tampoco es la mejor, tuvimos problemas con la conexión a internet y con la TV y no nos resolvieron. En mi opinión es un lugar para estar una noche, una opción de paso. Espero puedan mejorar todas estas cosas.
Stayed 2 nights in Dec 2024

10/10 Excellent

julio cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

LUIS ANTONIO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No recomendable

Hotel muy descuidado instalaciones viejas muros pintados con rayones de lápiz camas y almohadas viejos en general mal , no regreso
Stayed 1 night in Sep 2024

4/10 Poor

Jose Alejandro

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Atencion de personal malo Al aire acondicionado no funcionaba Aspecto viejo, sucio y descuidado.
Stayed 1 night in Sep 2024

2/10 Terrible

Azucena

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos querían mandar a otro hotel sin cocina y sin refrigerador siendo que por eso reservé aquí, al final me cancelaron la reservación y tuve que buscar en ese momento otro lugar. No les recomiendo que reserven en este hotel a muchos nos hicieron lo mismo, pésimo
Stayed 4 nights in Aug 2024

8/10 Good

Miguel Isaac

Liked: Cleanliness, staff & service
Estuvo bien
Stayed 2 nights in Aug 2024

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