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Hotel Puerto Inn

3.0 star property
Hotel in Veracruz with a fitness center and a 24-hour front desk

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Photo gallery for Hotel Puerto Inn

Outdoor pool
Lobby
In-room safe, desk, iron/ironing board, free WiFi
Front of property - evening/night
Reception

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast available
  • Gym
  • Room service
  • 24/7 front desk
  • Parking included

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Single Room

Single Room | In-room safe, desk, iron/ironing board, free WiFi

Single Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Iron/ironing board
In-room safe
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Triple Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Iron/ironing board
In-room safe
Daily housekeeping
Desk
  • Sleeps 6
  • 3 Double Beds

View all photos for Double Room

Double Room | In-room safe, desk, iron/ironing board, free WiFi

Double Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Iron/ironing board
In-room safe
Daily housekeeping
Desk
  • Sleeps 4
  • 2 Double Beds

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Reception

WinDay Hotel Express

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
8.2 out of 10, Very Good, 104 reviews
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About the neighborhood

Map
Av. Cuauhtémoc Norte, 70, Veracruz, VER, 91870

What's nearby

  • Zócalo - 5 min drive - 2.8 miles
  • Veracruz Harbour - 6 min drive - 2.9 miles
  • Malecón de Veracruz - 6 min drive - 2.9 miles
  • Veracruz Aquarium - 8 min drive - 4.5 miles
  • San Juan de Ulua Castle - 10 min drive - 4.4 miles

Getting around

  • Veracruz Central Station - 10 min drive
  • General Heriberto Jara Intl. Airport (VER) - 31 min drive

Restaurants

  • ‪Salon MarSid - ‬14 min walk
  • ‪Pollo Leñero Av Veracruz - ‬9 min walk
  • ‪Focus - ‬2 min walk
  • ‪Little Caesars Pizza - ‬3 min walk
  • ‪Oriente Express - ‬5 min walk

About this property

Hotel Puerto Inn

Hotel near Veracruz Harbour
Take advantage of a terrace, a gym, and a business center at Hotel Puerto Inn. The on-site restaurant offers breakfast and lunch. Stay connected with free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a 24-hour front desk, and concierge services
  • A front-desk safe, a banquet hall, and tour/ticket assistance
Room features
All 70 rooms include comforts such as air conditioning, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: MXN 80 to 100 per person
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 80.00 to 100.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Puerto Inn Veracruz
Hotel Puerto Inn Hotel
Hotel Puerto Inn Veracruz
Hotel Puerto Inn Hotel Veracruz

Frequently asked questions

Does Hotel Puerto Inn have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Puerto Inn pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Puerto Inn?

Self parking is free at this property.

What time is check-in at Hotel Puerto Inn?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hotel Puerto Inn?

Check-out is at noon.

Where is Hotel Puerto Inn located?

Situated in Veracruz, this hotel is 1.4 mi (2.3 km) from Veracruz Institute of Technology and 3.1 mi (5 km) from Veracruz Harbour. Hospital Pemex and Zócalo are also within 3 mi (5 km).

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Hotel Puerto Inn Reviews

Reviews

6.6
Rating 10 - Excellent. 26 out of 110 reviews
Rating 8 - Good. 33 out of 110 reviews
Rating 6 - Okay. 16 out of 110 reviews
Rating 4 - Poor. 17 out of 110 reviews
Rating 2 - Terrible. 18 out of 110 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Sally

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Place was underwheming. Not enough onsite parking to advertise it as such. No towels in the bathroom and we had to ask. Bathroom was very dirty.
Stayed 1 night in Dec 2024

8/10 Good

Junior Jesús

Liked: Cleanliness, staff & service
.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jesus

Liked: Amenities, property conditions & facilities
Bien
Stayed 2 nights in May 2025

4/10 Poor

David

Disliked: Staff & service, amenities, property conditions & facilities
Cuenta con un estacionamiento bastante insuficiente y solo hay 1 persona para atender todo el hotel
Stayed 1 night in May 2025

8/10 Good

Alan Alejandro

Stayed 2 nights in Apr 2025

6/10 Okay

NESTOR

Buen hotel para pasar la noche, si no encuentras otra opción, algo caro para lo que ofrece
Stayed 2 nights in Apr 2025

2/10 Terrible

OSVALDO

Disliked: Cleanliness, staff & service, property conditions & facilities
no expiden la factura
Stayed 3 nights in Apr 2025

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

Abbad

Disliked: Amenities, property conditions & facilities
Reserve llegue y no estaba la reservación no hay nada de empatía sólo dijeron no hay nada y usted ya realizó check in mientras que yo no hice nada. Me dejaron a la 11 de la noche sin habitación con mi familia dos bebés y sin haber nada donde hospedarse.
Stayed 1 night in Apr 2025

10/10 Excellent

Arturo

Disliked: Staff & service, property conditions & facilities
En general la limpieza es fundamental en una habitación
Stayed 1 night in Apr 2025

10/10 Excellent

Guillermo

Stayed 2 nights in Apr 2025

10/10 Excellent

José Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente el servicio
Stayed 2 nights in Mar 2025

6/10 Okay

Gema Esmeralda

Le personal tiene excelente trato,
Stayed 3 nights in Mar 2025

6/10 Okay

Jany

Disliked: Cleanliness
Stayed 2 nights in Mar 2025

8/10 Good

Raul

Hace falta mantenimiento y un poco mas de limpieza no habia agua caliente
Stayed 1 night in Feb 2025

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena.
Stayed 2 nights in Feb 2025

4/10 Poor

Rosario

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No servía el aire acondicionado de 2 habitaciones. No se realizó limpieza 1 día.
Stayed 5 nights in Dec 2024

6/10 Okay

NOE MIGUEL

Liked: Amenities
No sirve las televisiónes
Stayed 1 night in Dec 2024

2/10 Terrible

Miriam

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

4/10 Poor

Isabel

Disliked: Cleanliness, staff & service, property conditions & facilities
Aun sigo esperando las facturas que solicité
Stayed 1 night in Dec 2024

6/10 Okay

Herminio

Disliked: Room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Judith Alim

Disliked: Cleanliness, amenities, property conditions & facilities
Es muy sucio, no funciona al 100 el aire, ni el wifi, ni el agua caliente
Stayed 1 night in Dec 2024

2/10 Terrible

Fernando

Disliked: Cleanliness, property conditions & facilities
No lo recomiendo
Stayed 1 night in Dec 2024

4/10 Poor

Judith Alim

Disliked: Cleanliness, property conditions & facilities
No es como se ve en imágenes, el internet, el agua caliente así como el aire acondicionado fallan y la limpieza no es buena, pues encontré una cucaracha
Stayed 3 nights in Dec 2024

10/10 Excellent

Carlos Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comodidad y tranquilidad

Muy cómodas las camas.
Stayed 1 night in Dec 2024